or 10a-7p Job Description: Complete inbound calls in English and Spanish from members, clients, and providers as well as explain member benefits, products, and help locate providers. Answer all incoming calls and makes necessary outbound calls to provide consistent topnotch service Requirements: Bilingual English/Spanish is required Call Center experience is required 2-3 years stability in previous roles is required High School Diploma or GED Candidate will display a strong passion and ability for delivering exceptional customer service to internal and external parties Ensure consistent schedule adherence , including arrival to work, punctuality returning from breaks/lunches, and departing from
work as scheduled Strong follow-through skills Extraordinary time management and organizational skills This position offers excellent benefits such as: Medical, Dental, Life Insurance and Disability Insurance 401k with a 5-year vesting 5 days of Vacation and 5 days of personal/sick 10.5 paid Holidays per year Application Process Includes: Drug testing Background check For more details: jobs-search.
org/insurance_dallas-c448655/bilingual-customer-service-dallas_i1970253120
program with the phone team taking inbound calls from parents who are asking questions about the program and their account. All associates in this role are crossed trained to work at the front desk to assist walk-in customers, too, but primary on phones. For this role, we need someone: Comfortable with speaking to customers about our processes and services Multi-tasking in order to move the calls along (entering notes, etc.
while on a call) Will need to possess strong CS experience as you will be navigating and providing solutions to applicant questions EDUCATION/ EXPERIENCE REQUIRED : High School diploma or equivalent required REQUIRED : One year call center or high call volume in an
office setting, general office experience required REQUIRED : Bilingual in Spanish Knowledge of basic computer software (Word, Excel, Outlook) Strong data entry skills, communication skills, and customer service skills Must be able to effectively problem solve and be flexible Must be able to promote a positive work environment, multi-task and handle confidential information Prompt and regular attendance required Must be able to proficiently and accurately process data entry, scan documents, and meet deadlines associated with each task Must be a team player and be able to work independently and take initiative Application Process Includes: Drug testing Background check For more details: jobs-search.
org/administration_dallas-c448655/job_i1970180041
setting, expanding current and new business, and assisting with solving both employee and client issues. This is a full-time position. Monday - Friday 8:00 AM - 5:00 PM. Pay range is $20.00-$27.00 per hour DOE. Job Details: Collecting hours from external employees and verifying with customers to ensure accurate payouts.
Monitor, resolve or direct complaints, issues, or injuries as need dictates. Answering incoming calls and returning phone messages promptly. Send routine information by phone, text, or email correspondence about job orders, customer information or external employee requests. Entering information into a database to create customer and employee files. Performing office support
tasks including organizing, filing, printing, copying, and faxing. Assist in completing weekly compliance tasks including downloading reports for unbilled hours, invoice preview, and gross margin daily.
Engage with external employees daily to maintain the branch? s commitment to filling job orders. Establish and maintain positive work-appropriate relationships both internally and externally to ensure the highest quality of customer service to employees, customers and vendors. Promoting a culture of Safety and compliance with all state and federal regulations. We are seeking people with the following skill sets: Ability to be detail-oriented. Strong computer skills. Bi-lingual a plus.
Excellent phone etiquette and communication skills. Must pass a pre-employment background check.
Valid Drivers License and current motor vehicle insurance. Able to lift 25 lbs. Customer Service experience is highly desired. Ability to work independently Benefits: Full medical, dental & vision plans and paid time off as well as paid holidays. Please send your resume/cover letter for immediate consideration.
Week Project Pay : $13.13/hour Responsibilities: Answer and direct phone calls Organize and schedule appointments Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Maintain a filing system Order office supplies and assist with inventory Reconcile invoices Other duties as needed Job Requirements : Relevant experience in an office environment, preferably in an administrative position Exceptional interpersonal and communication skills Bilingual Spanish - English Excellent writing skills strong spelling, grammar, and punctuation Ability to work independently and excellent time management skills Intermediate MS Office
skills (Word, Outlook, Excel) HS diploma or GED required Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/administration_dallas-c448655/job_i1970655264
Monday to Friday, 8am to 5pm Job Duties: Interacts with customers via telephone, SMS, and email to assist with customer inquiries and issues Handles heavy inbound calls (150-200 daily) professionally and promptly Educates and promotes self-service options where applicable Resolves customer complaints and concerns through active listening, empathy, professionalism, and problem solving Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations Job Requirements: High School Diploma or Equivalent Must have 1+ year(s) of experience in a high volume, metrics driven call center environment Must be able to maintain
composure and diffuse tense calls Microsoft Dynamics experience is a major plus, but any software tools for logging inbound calls are acceptable Pre-Screening Includes: Background Check Drug Screening Interview Process Clerical Testing For more details: jobs-search.
org/marketing_dallas-c448655/customer-service-agent-hiring-immediately-dallas_i1970364949
