Location: Fort Worth, TX
opportunity! APPLY TODAY L ocation: N. Fort Worth, TX (Alliance Area) 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule The Customer Support Representative is an important role in the shop Operations and is responsible for handling inbound and outbound shop calls, scheduling refill deliveries when needed and directing calls to appropriate personnel.
The ideal candidate is a well-spoken, enthusiastic, and organized person with the ability to provide high level of customer service to our patients, clinicians, and clients.
Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status
of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test For more details: jobs-search.
org/finance_fort-worth-c448653/job_i1970369323
Representative Location: Fort Worth, TX (N 360 and Trinity Blvd) Pay: $18/hr Schedule: Monday - Friday, 8am - 6pm, possible OT Responsibilities: Assisting clients with tracking and locating shipments Updating any changes with shipments Being the liaison between shipping carriers Updating client's information as needed Requirements: REQUIRED 2+ years of Customer Service experience; NO call center Preferred Dispatcher experience.
Strong understanding of warehouse operations Able to work in a fast paced environment and ability to multitask Proficient with Excel and other Microsoft Office programs Fast learner Strong data entry skills Professional communication verbal and written High School
Diploma or GED Application Process Includes: Drug testing Background check Employment references MUST be verified - candidates must provide contact information for past work history; check stubs and W2's are okay to submit (you may be turned away if your references are unverifiable)For more details: jobs-search.
org/logistics_fort-worth-c448653/job_i1969204191
TX 100% On-Site Pay: $20.40/HR Schedule: Monday Friday available for any shift between 7am 7pm CST flexible for OT & weekends Training schedule is 8AM 5PM for 4 weeks; after training you will be given a work schedule Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries
when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred 2+ years of customer service experience in a medical call center role required Experience working with management
information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal and written communications Professional telephone manner Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/finance_fort-worth-c448653/customer-service-specialist-hiring-immediately-fort-worth_i1969304279
Description: Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Answer patient questions and concerns during refill scheduling and transfer to the clinical team(pharmacists and nurses) when appropriate Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Tech in training and/or Healthcare or Medical background knowledge of medical terminology is required Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Strong attention to detail Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/information-technology_fort-worth-c448653/job_i1969301913
3-6 months Job Description: Provides accurate, prompt and courteous service to all Health Plan members and providers in a fast-paced call center environment. Ensure office procedures are followed Document and update records Make outbound calls to patients and members Requirements : Must have 6 months experience working in a call center environment OR 6 months of medical experience Great Data Entry Bilingual in Spanish Must be able to provide proof of COVID vaccine A positive attitude and a high standard of integrity Enjoy working with people and providing customer service Ability to maintain confidentiality No visible tattoos or piercings Must have high school diploma or GED Sense of urgency
must be able to work in a fast paced environment Hiring Process Includes: Interview with Client Drug testing Background check Clerical testing Flu shot/TB test For more details: jobs-search.
org/healthcare_fort-worth-c448653/bilingual-medical-call-center-rep-hiring-immediately-fort-worth_i1969665456
inventory, tools, and equipment Maintains clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Completes all reports and forms required in conjunction with work assignments Accounts for all time on a time card and for all material used in performing assigned duties Experience, Skills, and Knowledge 1+ years in performing service repairs Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment Ability to operate vehicles and
equipment used for diagnostic purposes Ability to lift 50-75 lbs.
repeatedly on a daily basis and more on occasion Ability to perform duties in extreme seasonal temperatures Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs Ability to go on Service Calls when needed, a valid driver's license is required Be available to complete long term repairs on a customer's equipment in a timely manner Forklift certified preferred Ability to use Service Advisor and basic computer functions Proficient oral and written skills Climb up on equipment and in smaller spaces in equipment to make repairs This is a safety sensitive position
