Location: Riverside, CA
advice, guidance, and management in the following areas: Recruitment and Retention of a diverse and talented workforce; Employee and Labor Relations, Policy and Employment/Labor Law Compliance; On-boarding/Off-boarding, Compensation, Leave Administration; Training, Performance Management, and Organizational Design.
This HR unit also serves as the UC Path Shared Services Center for all HR and Payroll-related transactions entered into the HRIS system, reporting and managing employment records for the organization. The incumbent in this position will work closely with managers, faculty, staff students, and applicants with professionalism and excellence in customer service. The full salary
range for this position is $71,100 - $128,700 annually. However, the expected pay scale for this position is $71,100.00 up to $100,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, relevant experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. Selected candidates will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government
directives may impose additional requirements. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training.
Required Advanced degree Preferred Certifications Certification Requirement Senior Professional in Human Resources (SPHR/PHR), or comparable professional Human Resources certification Preferred CCP/CBP certification Preferred Experience Experience Requirement Previous experience in a Human Resources department within a School of Medicine, healthcare, or higher education institution Preferred Experience with staffing clinical practices Preferred 4 - 7 years of related experience. Required Experience with UC enterprise systems such as UC Path, HRDW, i Recruit.
Looker or other on-line personnel/financial applications. Preferred Demonstrated experience with candidate handling, managing and coordinating travel arrangements, reimbursements, and coordination of candidate itinerary scheduling. Preferred Special Conditions Special Condition Requirement Travel Required Travel Outside of Normal Business Hours Required Minimum Requirements Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Demonstrated ability to maintain strict confidentiality of privileged information, and perform a wide range of duties that require tact, sensitivity, independent judgment, diplomacy, organizational skills, flexibility and discretion.
Demonstrated experience managing recruitment logistics, budgeting, metrics reporting and recruiting technology as well as demonstrated, thorough knowledge of recruiting best practices and Human Resources concepts and processes and their interdependence. Thorough knowledge of organizational policies and procedures, knowledge of functional area and understands how work may affect other areas.
Thorough knowledge of human resources concepts, policies and procedures, employment practices, labor relations, salary administration, training and other areas of human resources. Knowledge of a human resources management system (HRMS), and/or other related business software programs and systems. Skilled in communicating clearly and effectively verbally and in writing. Demonstrated analytical, active listening, and critical thinking skills. Demonstrated ability to handle very difficult or volatile situations/individuals effectively. Thorough knowledge of the Microsoft Office suite of software and experience in effectively using Word, Excel, and Powerpoint to create documents, reports and presentations.
Demonstrated ability to work closely with others as part of a team while being able to take full responsibility for a task. Demonstrated ability to quickly build and maintain relationship and establish trust with leaders, hiring managers, colleagues and candidates. Preferred Qualifications Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region.
The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel. UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud. UC Riverside is proud to be ranked No. 12 among all U. S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility. - U. S. News 2020 UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color. Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019 Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation.
- Center for World University Rankings UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine. The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview Job Description Details View complete Job Description for this position For more details: jobs-search. org/finance_riverside-c426433/senior-hr-generalist-riverside_i1971186082
we do extends beyond being more than just another car dealership. We strive to deliver outstanding customer service and pride ourselves in our commitment to community involvement. We offer a competitive pay plan, Health/Dental benefits and 401K. Our company motto is to train, develop and promote the right candidate from within.
If you’re enthusiastic, hardworking, a team player and have great organizational skills this may be the job for you. You must have a professional personal appearance, basic computer skills, general vehicle knowledge, excellent communication skills on both phone and email correspondence and the ability to meet the company’s production and quality standards. You
must also have the ability to lift up to 50 lbs and be able to handle cash transactions. This position is directly responsible for selling vehicle parts, assisting customers with their parts needs and maintaining an operative inventory to meet the demands of our service drive.
The best candidate will establish and build solid relationships with both retail and wholesale customers. Dealership parts counter/wholesale experience is preferred but will consider an individual that is interested in an exciting career in the automotive industry. We look forward to meeting you! This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions
associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.
e. emergencies, changes in personnel, work load, rush jobs, technological developments, etc.).
Partner/Director for CHASS in the development, implementation, administration, analysis and evaluation of human resource programs and procedures. This position will specialize in the implementation of employee engagement programs and activities for the college.
The incumbent will advise CHASS managers and supervisors on the recruitment policy and provide guidance on recruitment procedures. This position is also eligible for a hybrid remote work schedule. Schedule may change depending on department/college needs. The full salary range for this position is $71,100 - $128,700 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications,
experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a condition of employment, you will be required to comply with the University of California SARS-Co V-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees,
the applicable deadline is ten weeks after their first date of employment.
Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Certifications Certification Requirement HRCI Professional in Human Resources (PHR) certification Preferred SHRM Certified Professional Certification Preferred Experience Experience Requirement 4 - 7 years of related experience. Required Minimum Requirements Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Demonstrated ability to handle very difficult or volatile situations/individuals effectively.
Skilled in communicating clearly and effectively verbally and in writing. Thorough knowledge of human resources concepts, policies and procedures, employment practices, labor relations, salary administration, training and other areas of human resources. Knowledge of a human resources management system (HRMS), and/or other related business software programs and systems. Demonstrated analytical, active listening, and critical thinking skills. Thorough knowledge of organizational policies and procedures, knowledge of functional area and understands how work may affect other areas.
Preferred Qualifications Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel. UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
UC Riverside is proud to be ranked No. 12 among all U. S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings. UC Riverside is the top university in the United States for social mobility. - U. S. News 2020 UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019 Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine. The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff.
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. For information about our generous employee benefits package, visit: Employee Benefits Overview Job Description Details View complete Job Description for this position For more details: jobs-search. org/finance_riverside-c426433/senior-human-resources-generalist-riverside_i1970183941
of human resources duties with a focus on candidate screening/engagement, data gathering, and analysis, payroll, leave administration, benefits, training and development, and onboarding/offboarding. The incumbent gathers, distributes and analyzes human resources data in support of human resources initiatives throughout the organization.
The HR Generalist will support the goals and priorities of the organization ensuring proactive implementation of programs and services related to talent acquisition. The HR Generalist collaborates with colleagues, with supported clients, and with all levels of staff, and students across campus to optimize the staffing process and support the on-boarding
of new employees, which includes creating/maintaining relevant and required documents. This position requires outstanding interpersonal skills and exceptional oral and written communication skills to provide the highest quality customer service.
The HR Generalist will handle scheduling interviews and coordinating recruitments to ensure the timely and efficient processing of all necessary information and paperwork while maintaining the strictest confidentiality. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a university employee, you will be required to
comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time.
Federal, state, or local government directives may impose additional requirements. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Certifications Certification Requirement Society for Human Resources Management (SHRM) - Certified Professional (CP) Preferred Professional in Human Resources (PHR) certification Preferred Experience Experience Requirement 2 - 4 years of related experience. Required Experience administering human resources policies/programs in a university setting.
Preferred Previous UC human resources and/or payroll experience. Preferred Special Conditions Special Condition Requirement This position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA. Required Minimum Requirements Demonstrated ability to coordinate leave administration processes. Ability to establish and maintain professional working relationships. Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors and alumni Basic knowledge of human resources policies and programs, and how they affect other organizational policies and procedures.
Has working knowledge of other areas of HR. Analytical skills to conduct analysis and develop recommendations; demonstrates organizational skills and problem-solving skills. Has working knowledge of other areas of HR. Demonstrated ability to handle difficult or volatile situations/individuals effectively. Ability to apply a wide variety of policies and procedures. Ability to organize work, establish priorities and meet deadlines.
Ability to display initiative and remain flexible in a fast-paced and changing environment. Ability to foster a respectful, cooperative, professional and courteousenvironment, maintain confidentiality, and employ tact and diplomacy. Proficient in communicating clearly and effectively verbally and in writing and in integrating information in the completion of assignments. Knowledge of organizational policies and procedures and knowledge of functional area. Knowledge of a human resources management system (HRMS), and/or other related business software programs and systems.
Ability to perform accurate, detailed work. Preferred Qualifications Demonstrated ability to coordinate recruitment and selection efforts for staff and academic positions. Demonstrated ability to administer human resources functions in a unionized environment. Demonstrated ability to coordinate recruitment and selection processes in a University setting. Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region.
The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel. UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud. UC Riverside is proud to be ranked No. 12 among all U. S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility. - U. S. News 2020 UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color. Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019 Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation.
- Center for World University Rankings UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine. The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview Job Description Details View complete Job Description for this position For more details: jobs-search. org/finance_riverside-c426433/human-resources-generalist-riverside_i1971331837
part of an organization whose mission is a commitment to improving the quality of life for infants and toddlers with or at risk of developing developmental disabilities, then Young Interventions is for you. We are looking for qualified, motivated, energetic and creative professionals, to work with children in the family homes to help implement personalized family focused treatment programs.
Young Interventions, Inc. Programs focus on a Parent Coaching Model to guide the family in helping their child reach their developmental milestones. This position will require home visits within the Riverside County. These areas may include Riverside Metro areas, La Sierra, Mira Loma, Rubidoux, Jurupa
Valley & surrounding areas. Due to COVID some programing has been adapted to a virtual model. Your caseload may have a mix of in-person and virtual services depending on client / family need or preference.
Please visit our website to learn more about the services we provide to children & families: Requirements for Early Intervention Specialists: Bachelor’s Degree required (Child Development or related field) Solid knowledge of basic stages of Infant / Toddler Child Development Minimum of 1-year experience working with children 0-5 years Experience working with Children with Special Needs is preferred Ability to speak and read fluently in Spanish is preferred but not required for this
position ALL Candidates MUST: Hold a valid Driver's License Have reliable transportation and willingness to travel to various home based sites throughout the day (within 30 mile radius) Maintain current Vehicle Insurance & Registration Maintain current CPR Certification (Infant, Child & Adult) Have current TB & COVID Vaccination (w/Booster if eligible) Compensation: This position has an hourly rate between $19-$28 per hour which is determined based on applicant's level of education and experience.
Company Perks: Flexible schedule Comprehensive Benefits Package (including 401K w/ company match) Paid Sick Time Travel & Mileage Compensation Company Laptop Cell Phone Stipend Paid Training Ongoing Reflective Supervision Qualified & interested professionals should submit a cover letter & resume for immediate consideration.
on regular rotating basis Keep the service parking lot vehicles organized Maintain positive relationships with coworkers and external vendors Interacting and communicating with team members and management across all lines of the business Full time schedules available REQUIRED SKILLS AND EXPERIENCE The qualifying candidate must have a positive attitude, and possess the drive to achieve superior customer satisfaction.
They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization High School Diploma or equivalent is desirable. Must have a valid CA driver’s license. Clean driving record Ability to work
as a team player and interact with customers, managers and coworkers in a professional, courteous manner. Ability to multitask and prioritize effectively Possess the energy and drive to accomplish goals, meet deadlines, and find solutions Hiring is contingent on passing a complete background check and drug screen Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development This position requires a high level of professionalism, and excellent communication skills.
We provide a full benefits package: including medical, dental, paid vacation, holiday and sick leave, discounts on products and services we provide – as well as a 401k retirement savings plan with profit sharing potential.
who are (above all): honest, hardworking, positive, and fun to be around. While prior retail and customer service experience is a plus, we're really looking for people who want to learn and commit to a long term career. Many of our employees have been with the company 10+ years --- and don’t worry, we will train you!
It really is a lot of fun! While our organization continues to grow, we are at the heart of all that we do, a family organization. Our “mom and pop” approach gives us several advantages and really sets us apart from today’s corporate climate. Our organization is known for honest and fair dealings, quality service, and long term community-based relationships with employees,
customers, and vendors. We are a progressive organization that offer much more to our team members than other companies. What makes Santa Margarita Auto Group different from other companies?
Commitment to Integrity – We've won various manufacturer awards including Ford Motor Company’s highest honor, the President's Award, 11 times in the last 15 years! Professional and Innovative Approach – We strive to lead our industry in new ways to sell and service vehicles! And we’re not afraid to try something new. Employee Involvement – No one can do it by themselves. We work hard at working together to reach higher levels of success than could be achieved individually. We value everyone’s opinion
regardless of job position. Cross departmental teams help cultivate a thriving environment with ample career advancement opportunities.
Competitive and Lucrative Compensation – Your performance, work ethic, and attitude determines your success! Ongoing Training – We make available all types of personal and professional training resources because it’s only reasonable that we train before we ask you to sell a vehicle! Customer Service is our way of life! – Check us out on Google, Yelp, and Facebook to see what our customers and community think about us. Community Involvement – Since 1951, our business has been to make our community a better place to live and work.
Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do. We invite you to visit our websites --- currently and --- and call or email us with any questions. While you’re there, take a moment and fill out our secure online employment application --- we'd love to get you into an exciting career of automotive sales and help change your future! JOB DUTIES: Greet all customers promptly; provide timely professional service.
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate. Ensure customers receive the best customer experience possible. Customer Satisfaction Indexes should be consistently among best in class (sustained below average Customer Satisfaction Indexes are grounds for termination). Maintain manufacturer customer satisfaction and training requirements. Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
Estimate cost and completion time/settle customer accounts. Eliminate surprises for customer by reviewing service repairs and their associated charges to ensure accuracy. Obtain the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Review root cause and corrective repair action with the customer during vehicle delivery. Coordinate activities to ensure repair work is fixed right the first time and completed on time. Communicate effectively (and as promised) with customer about status of work. Answer incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Accurately document any repair order changes. Inspect every finished repair order for proper completion, pricing accuracy, and legibility. Follow up with the customer to ensure complete customer satisfaction. Promptly address and resolve follow-up issues. Maintain friendly, courteous relationships that encourage repeat business. Identify repeat customers and treats them accordingly. Contact customers to remind them of service appointments and/or when scheduled maintenance is due. Consult customers on needed scheduled maintenance repairs.
Follow all company policies, procedures and safety standards. Demonstrate behaviors consistent with Santa Margarita Auto Group values in all interactions with customers, employees and vendors. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication and customer service skills. Pre-employment background check and drug test.
Must be willing to work as part of a team. Must have basic computer and phone skills. JOB BENEFITS: Growth opportunities Fast paced work environment Medical & dental insurance Paid time off 401(k) Vehicle purchase plan PAY: $32,240.00 Annually plus Commission based upon services sold Equal Opportunity Employer
Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s
non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.
Job-Specific Expectations Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures.
Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Performs lube oil filter services in a professional manner and performs vehicle inspections as required. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Maintains equipment in good working condition and maintains the work area in a safe, clean and organized manner.
Receive service assignments from the service writer or service manager. Have the 'lube' work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion. Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up
system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well
with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
tires, charge cables and NAV cards. Parking new cars in the assigned area while maximizing the use of space and maintaining the dealership lot. Cleaning, waxing, polishing and refurbishing old and new vehicles. Using necessary equipment for cleaning and servicing of auto parts.
Understanding and delivering to the specific requirements of the customers. Maintaining the proper function of all service tools and equipment. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other
requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test.