Chief Growth Officer

to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. We offer a competitive benefits package including competitive salary, 401(k) savings plan, medical/dental/vision/life insurance, paid time-off program, Tuition reimbursement, etc.

Job Summary Reporting to the Director of Ancillary Services and according to established policies and procedures uses a variety of the Hospital’s patient information related systems, backsses each case related concern and resolves the issues with regards to appointments, financial matters and clearance for Radiology and other outpatient services. Shares pertinent patient information

with the appropriate personnel to ensure the smooth processing of appointments and information. Job Duties · Ensures that procedures are scheduled for the required services including any necessary changes to appointments based on patient request(s).

· Resolves pre-certification, registration and case-related concerns prior to a patient's appointment using necessary hospital patient information systems. · Gathers pertinent information from insurance carriers, financial counselors and other ancillary staff to ensure services are billed appropriately. · Communicates all exam prep information directly to the patient including directions and registration including arrival times to the facility

and the imaging department. · Resolves case-related concerns after a patient's appointment.

· Provides primary customer relations role for system with all practices assigned · Uses database system to track referrals and patterns of business. · Attends monthly staff meetings. Provides quarterly luncheons with physician practices including monthly physician visits. · Plans, develops and recommends policies and procedure changes as they relate to customer satisfaction and quality improvement. · Conforms to the established Standards of Behavior. · Other duties as assigned. Job Requirements · Preferred two (2) to four (4) years of experience in the healthcare field or in a related area.

· Preferred working knowledge of PACS, PHS and RIS software. · The level of knowledge normally acquired through the completion of an Associate’s Degree or the equivalent combination of experience and training. · Customer relations experience highly preferred. · Intermediate computer software skills in Microsoft Excel, Word and Internet Explorer. · Requires experience backssing and solving customer problems by using excellent interpersonal skills. Utilizes excellent verbal and written communication skills serving a variety of patients and physician practices. · Must possess a working knowledge of commonly used healthcare concepts, practices and procedures with particular emphasis on outpatient services.

· Demonstrates the knowledge and skills necessary to provide customer service appropriate to all of the age groups of patients served by the hospital. · Requires experience in utilization of skills specifically related to conflict management. · Requires the knowledge necessary to use multiple software systems within the hospital. · Requires demonstrated intermediate computer knowledge and the ability to utilize software applications and additional software programs as implemented.

West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. JOB SUMMARY Assists in delivery of safe, effective care to patients by members of the Anesthesia Department JOB QUALIFICATIONS Associate Degree or five years related technical hospital experience.

Current CPR Three years experience specific to hospital anesthesia setting and equipment One year experience in technology and repair of Biomedical and/or Anesthesia related equipment Good communication and interpersonal skills must have shop Technician Certification from IDFPR (Illinois)” JOB DUTIES Demonstrates the WMH Customer Service Values, which are key in providing

quality service to patients and customers. Provides assistance in patient care areas as needed/requested including room turnover, transport of patients and transport of materials.

Services, repairs, cleans and maintains anesthesia’s carts and related equipment to provide productive and efficient utilization. Maintains complete supply of all equipment and stock/supply needs to insure optimal levels for scheduled surgical cases. Reviews schedules in advance to insure any unusual case and staff needs will be available if needed. Participates in inventory, charging and budgetary process as needed/required. Provides and insures appropriate documentation implementation and maintenance of

programs, analyses, services contracts, procedures, records, etc.

to comply with all regulatory and accreditation agencies. Demonstrates responsibility for personal and professional growth to insure the highest level of performance capabilities. Assists with in-services, training and education needs of others as appropriate for skill level and or/areas of need. Documents information/data appropriately within hospital/departmental policies, procedures, protocols and/or appropriate industry practices. Cleans and keep work and storage areas neat and organized for ease of use. West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

committed to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency. We offer a competitive benefits package including competitive salary, 401(k) savings plan, medical/dental/vision/life insurance, paid time-off program, Tuition reimbursement, etc.

GENERAL SUMMARY: Reporting to the laboratory supervisor and while carrying out a variety of complex procedures involving considerable independent judgment, performs chemical, microscopic, bacteriologic or specialized tests to provide data for use in the treatment and diagnosis of diseases. Performs the required tests according to the established procedures and methodologies.

PRINCIPAL DUTIES ANDRESPONSIBILITIES: 1. Receives specimens from doctors, laboratories, hospitals or directly from patients and performs complex quantitative analyses.2.

Completes reports for the test performed and ensures that quality control criteria are met before reports are issued.3. Assumes responsibility for keeping their work area clean and neat at all times and for cleaning at the end of each days work.4. May be required to advise and assist in the training of other personnel.5. May be required to troubleshoot any or all automatic, semi-automatic or manual equipment within the laboratory and ensure that the equipment is in working order.6. May assist in the evaluation of new

or modified techniques.7. May be required to attend meetings as directed.8.

May be required to prepare chemical reagents and stains in performing tests.9. Conforms to the established Standards of Behavior.10. Other duties as assigned. JOB SPECIFICATIONS: 1. Registration as a Medical Technologist by the American Society of Clinical Pathologists (MT ASCP) or equivalent experience.2. A Bachelor’s Degree in Medical Technology or a Bachelor’s Degree in the biological sciences and completion of an A. M. A. approved Medical Technology Program, which would provide an understanding of clinical tests and standards and applicable procedures/techniques or equivalent experience.3.

The manual dexterity and visual acuity to prepare specimen and solutions and microscopically screen specimens.4. The analytical ability to interpret and analyze test results, perform calculations and calibrate instruments.5. The technical expertise to operate all equipment and to perform routine and advanced clinical diagnostic testing procedures. West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

to professional growth and a culture that embraces our fivecore values of Quality. Innovation. Service. Integrity. Transparency. We offera competitive benefits package including competitive salary, 401(k) savingsplan, medical/dental/vision/life insurance, paid time-off program, Tuitionreimbursement, etc.

GENERAL SUMMARY: Reporting to the Supervisor of the Telecommunications Department and under direct supervision answers and directs incoming and outgoing calls, operator lines, and emergency lines. Provides answering services and provides paging services for physicians and hospital personnel. Monitors the alarm systems and provides updates to on-call schedules for various physicians and

departments. PRINCIPAL DUTIES AND RESPONSIBILITIES: Receives incoming calls and transfers them to the appropriate extension. Receives and monitors outgoing calls which are not direct dials, assists patients, visitors and hospital personnel who experience difficulty in placing calls.

Provides computerized answering service for subscribers and answers calls in their absence. Takes and relays messages by typing into a computer and by following the appropriate procedure as instructed by the subscriber. Logs all calls received by the answering service. Assists in keeping updated and current information on all subscribers within the computer. Pages the appropriate individuals and transfers

calls according to instructions. Pages over the loudspeaker system when appropriate and maintains a daily log of all overhead pages.

Pages “Emergency Codes” indicating emergency situations as applicable throughout the hospital. Receives on-call schedules from various departments and physicians. Relays the appropriate information upon request. Contacts Security via radios and direct them to various hospital areas in response to problem situations called in to Telecommunications. Maintains up-to-date records of physicians’ office addresses and phone numbers. Maintains the current home phone numbers of the hospitals’ management personnel. Evaluates environmental safety and provides an environment that is safe based on the age and developmental status for both pediatric and adult populations served to maintain compliance with National Patient Safety Goals.

Remains informed of developments in the area of expertise including but not limited to attending seminars and workshops and reading pertinent literature. Rotates to any shift as required. Conforms to the established Standards of Behavior Other duties as assigned JOB SPECIFICATIONS: The ability to learn switchboard skills. Proficient typing skills. Completion of a High School Diploma or its equivalent.

The mental/visual/auditory ability to quickly respond to callers and to attend to video screens, panic and fire alarms panels, monitors, and small figures. Interpersonal skills necessary to interact effectively with all department employees and all levels of hospital personnel and to communicate courteously with all types of callers. West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.