Location: Oceanside, NY
also recruiting for some leadership roles, specifically, GI Fellowship Program Director and also Director of Motility Center. We welcome applications from those with specialized interests such as, Inflammatory Bowel Disease, Motility, GI Hospitalists, Interventional Endoscopy, and Hepatology, in addition to, General Gastroenterologists!
Mount Sinai South Nassau (MSSN) has exciting opportunities for clinician-educator Gastroenterologists in the Division of Gastroenterology and Hepatology, with or without additional subspecialized training. At MSSN, our faculty enjoy rewarding and diverse careers in clinical care and involvement in our educational missions and research. These positions
will be responsible for expanding services including inpatient, outpatient, and endoscopy services, as well as teaching opportunities as we begin our GI fellowship program in July 2022.
MSD Long Island: The multi-specialty group has four facilities located in Huntington, Nesconset, Bayshore and Commack. This role will be located in Huntington, at a new state-of-the-art facility which opened in the summer of 2018. Long Island is full of beautiful communities with excellent school districts, art museums, restaurants, and concert venues. Additionally, Manhattan is only a short drive or train ride away. Mount Sinai Doctors Long Island offers comprehensive care through its sites and is comprised
of 77 physicians representing almost every medical and surgical specialty.
Additionally, this site has a full imaging center, state-of-the-art accredited office endoscopy center, and on-site Laboratory, as well as a comprehensive support team, including RN’s and MA’s. The chosen candidate will become part of a multi-specialty group in the heart of Long Island joining a team of 4 Gastroenterologist. Currently 2 in Huntington and 2 in Nesconset. The candidate will be located in Huntington only, and must have an interest in both inpatient and outpatient, but the position will be mainly ambulatory (approximately 80%) Physicians in the group have opportunities for teaching if interested.
Competitive salary and benefits offered. Position Qualifications: • Medical Degree from an Accredited University • New York Medical License or able to obtain one • Board Certified or Eligible in Gastroenterology • Completed an accredited Gastroenterology Fellowship • Areas of interest include Inflammatory Bowel Disease, General Gastroenterology, Motility, Hepatology, GI Hospitalist, Colon Cancer, Interventional Endoscopy, however, outstanding candidates in any area will be considered • Demonstrated ability to work within interdisciplinary teams is critical • In addition to clinical duties, the incumbent is expected to contribute to the Center’s goals of high quality clinical care, research, teaching, and community outreach.
Compensation range from 325K to 500K (not including bonuses / incentive compensation or benefits) Salary Disclosure Information: Mount Sinai Health System provides a salary range to comply with the New York City law on Salary Transparency in Job Advertisements. Actual salaries depend on a variety of factors, including experience, specialties, historical productivity, historical collections, and hospital/community need. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range.
The salary range listed is for full-time employment and does not include bonuses / incentive compensation or benefits. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education.
Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.
The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U. S. News & World Report's Best Hospitals, receiving high " Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.
New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U. S. News & World Report’s " Best Children’s Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges.
Newsweek’s " The World’s Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, interaction, interactionual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve.
Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism. EOE Minorities/Women/Disabled/Veterans Compensation Information: $325000.0 / Annually - $325000.0 / Annually Starting At: 325000.0 Annually Up To: 450000.0 Annually For more details: jobs-search. org/information-technology_oceanside-c441298/general-and-interventional-gastroenterology-physician-long-island-ny-oceanside_i1971179753
The bonus is to be received by the starting employee after all requirements set forth in the offer letter are completed. Monday-Saturday availability. Saturdays are required. Responsibilities Include: (Please summarize the 4-8 main responsibilities/accountabilities of the position.
List responsibilities in the order of importance and time spent. ) Operations Effectively process financial transactions by utilizing Bethpage systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable. Make sound decisions
that adhere to all policies, procedures, and regulatory banking requirements. Ex: making determinations for check holds while adhering to funds availability policy.
Identify red flags based on risk guidelines and refer escalations to supervisors when necessary. Manage teller line and drive-up traffic to limit wait times. Member Experience Provide exceptional member experiences by cultivating relationships. Identify member needs and recommend beneficial products and services. Refer members to the platform or business partners to further assist the member with their banking needs. Engage with members as they enter the branch by welcoming them. Assist with lobby management by checking in
with members waiting for platform services. Process requests that can be managed at the teller line.
Ex: printing of debit cards, submitting fraud claims and disputes , etc. Compliance Supports the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control. Maintain controls, reconciliations and reports as needed or required. This includes, but is not limited to verifying currency, balancing individual cash box/cash recyclers (TCR), daily reports, CTR's, SAR's. Stays abreast and adheres to policies, procedures, and banking regulations. Identifies and handles existing, emerging risks and fraud trends to minimize exposure to members and Bethpage.
Complies with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control. Strategy Participate in the overall success of the individual, branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics. Flexible to travel to and work in other branches based on business need; Ability to work a flexible schedule. Qualifications Behaviors Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Team Player - Works well as a member of a group Enthusiastic - Shows intense and eager enjoyment and interest Motivations Peer Recognition - Inspired to perform well by the praise of coworkers Goal Completion - Inspired to perform well by the completion of tasks Self-Starter - Inspired to perform without outside help Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Education Some college (preferred) High School (required) Experience 1 years: Sales (preferred) 1 years: Customer Service (preferred) 1 years: Cash Handling (preferred) Skills Sales (preferred) Multi-tasking (preferred) Cash Handling (preferred)For more details: jobs-search.
org/part_freeport-c441309/job_i1969790547
of a Registered Professional Nurse as necessary. Job Responsibility Supervises, hires, educates, disciplines and evaluates the performance of nursing staff. Develops long-term practice staffing schedules and ensures adequate daily coverage in accordance with established staffing needs.
Develops measures and monitors practice clinical operational performance metrics inclusive of agency and overtime costs. Ensures performance appraisals are completed in a timely manner; Interviews nursing candidates and orients new employees. Educates staff in new and existing department procedures and systems (e. rmation systems, fiscal responsibility, etc. ). Identifies quality improvement issues
and develops practice based quality improvement programs, as well as standards of care and practice. Oversees the education and orientation of nursing staff and keeps abreast of current trends, quality issues and departmental affairs.
Maintains a current level of knowledge inclusive of Evidenced Based Practice relative to professional practice. Conducts monthly meetings with the staff to address equipment, scheduling, goals and objectives, performance metrics and improvement activities, and any staff concerns. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned
here, but considered related are not essential functions. Job Qualification Bachelor's Degree in Nursing (BSN) required.
Current License to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed. 4-6 years of relevant experience and 0-2 years of leadership / management experience, required. OBGYN experience highly preferred Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.
g. location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). For more details: jobs-search. org/information-technology_bellmore-c441226/nurse-supervisor-obgyn-physician-practice-bellmore_i1955390991
and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks. Job Description: Information Technology Services (ITS) at the University at Albany seeks applicants for a Database Administrator to support the academic, research, and business needs of this vibrant institution.
The successful candidate has the technical knowledge and intellectual curiosity to design, build, and operate databases for a wide variety of applications and services. She/He/They have keen analytical skills and are driven to solve problems and acquire new knowledge to inform and build database solutions
commensurate with the needs of a public research university. As a senior member of a group of IT professionals, the Database Administrator plays a key role in developing and implementing standards, procedures, and controls that ensure the security, reliability, and availability of database solutions to provide robust databases for applications and services.
She/He/They are responsible for assuring that the University's database deployments follow industry standards and best practices, meet regulatory requirements, and meet the evolving needs of the campus community. The Database Administrator collaborates across ITS, providing input and expertise to a range of services. Primary Responsibilities:
Provide day-to-day operational ownership for assigned databases, including patching, upgrading, configuration management, database backups, continuous monitoring, and performance management.
Develop, implement, and document standards, procedures, and controls for architectural design, build/configuration, and operation of databases. Ensure security, reliability, and availability of databases. Maintain the security posture for databases in accordance with industry best practices and ITS Chief Information Security Officer and Identity & Access Management policies and procedures. Provide subject matter expertise for database technologies by staying current with industry trends, developing and following a professional development plan, and regularly sharing knowledge with ITS stakeholders.
Analyze and design databases to meet assigned project and operational requirements. Provide automated solutions that increase throughput and decrease operational expenses for the deployment and operation of databases. Additional Responsibilities: Effectively and proactively communicate and collaborate with peers and management. Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligations and expectations.
Requirements: Minimum Qualifications: A bachelor's degree from an accredited institution. Five (5) years of relevant experience may be substituted for the degree requirement. Applicants must address their ability to work with a culturally diverse population in their application or during the interview. At least one (1) year of experience in Oracle database administration. Experience managing multiple RDBMSs for enterprise applications. Deep understanding of database architecture and its implementation in real-world applications.
Experience in performance tuning, backup, and recovery. Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community. Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role. Preferred Qualifications: At least three (3) years of experience designing, building, and operating Oracle databases. Oracle Certified Professional (OCP) certification. Proficiency in PL/SQL. Experience with scripting languages such as Python and PERL. Experience operating databases in a Linux environment.
Experience hosting databases in cloud platforms such as AWS, Azure, Oracle Cloud, or similar. Additional Information: Professional Rank and Salary Range: Senior Programmer/Analyst, SL4; $105,000-115,000. Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies.
The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http: //police. albany. edu/ASR. shtml Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made.
If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-xyz X or via email at UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via albany. /jobofferdetails. jsp? JOBID=169226 Application Instructions: Applicants MUST submit the following documents: Resume Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications Contact information for three professional references Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.
e. cover letter etc. ). Closing date for receipt of applications: This position will remain open until filled. PDN-9ae7d863-bd94-46b9-b5c9-5f945701da11
provide a collaboration among doctors, health systems and health care providers in New Yorks Capital Region aimed at improving the health of the communities they serve. This role is primarily responsible for leading the transformation of clinical care delivery for multiple CIN attributed populations with the overall goal of achieving the Triple Aim of improved patient experience of care, improved health of population, and reduce the per capita cost of healthcare.
Functions of the CMO include but are not limited to: Knowing, understanding, and demonstrating the Trinity Health Mission, Vision, and Values. Collaborating with IHANY CIN Executive Director, Regional Quality and Risk Coding,
NY SVP Population Heath, and key stakeholders and partners to develop workflows to manage patients more effectively and efficiently to drive clinical transformation to support CIN performance and patient outcomes.
Direct liaison work with CIN providers to improve quality and cost performance Serves as a member of the IHANY and Regional NY CIN leadership team and attends IHANY board/board committees, payer and Trinity system office meetings and other ad hoc meetings as applicable or needed Provides input into value-based payer contract performance metrics as needed Assists in integration initiatives with Medical Group Practice System leadership Responsible for compliance with Organizations
Integrity through raising questions and promptly reporting actual or potential wrongdoing.
Maintains a working knowledge of and applicable Federal, State, Local laws and regulations. Required Qualifications : MD or DO degree from an accredited medical school, Current Board Certification, and active license without restriction Clinical Leadership experience and medical management experience Excellent interpersonal skills and ability to work effectively with individuals or teams Extensive knowledge in value-based agreement structure, methodology and payer strategy. Possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others.
RECRUITMENT PACKAGE A competitive salary and compensation package is available for the right candidate. Compensation Information: Starting At $190.0 / Hourly For more details: jobs-search. org/information-technology_albany-c441324/chief-medical-officer-opportunity-albany_i1971329779
day-to-day operations of the Enterprise Applications and Services group to ensure effective performance and superior quality of service. In conjunction with the Chief Information Officer and other members of the IT leadership team, the Deputy CIO is responsible for planning the information technology future for the university, collaborating closely with decision-makers to identify, recommend, develop, implement, and support cost-effective, innovative software solutions.
Essential Duties and Responsibilities include the following: Other duties may be assigned. Leadership Leads the development, implementation and maintenance of the University's ERP systems and administrative applications.
Recognizes areas for improvement and coordinates resources to address gaps and/or vulnerabilities related to the enterprise application and integration ecosystem.
Plans and oversees the university’s future information technology enterprise application and integration ecosystem. Applies advanced skills in strategic planning, operations management, financial planning, negotiation, and facilitation of work critical to overall IT success. Provides sound fiscal management, including budgetary role for proper staffing and expenditures. Oversees multiple Directors, providing leadership, promoting collaboration, ensuring a superior level of customer service, driving strong team cohesion and high
performance. Planning and Procedures Advise and confer with team members on administrative policies and procedures, technical problems, priorities, and methods.
Consult with team members in other areas to coordinate cross-functional activities. Maintain knowledge of current technology and management trends in higher education to enable promoting new ideas in support of the mission and strategic roadmap of Excelsior University. Partners closely with other IT and Excelsior groups, departments, schools, and colleges to ensure strategic alignment between project scope, architectural guidelines, and business needs. Other duties as assigned. Minimum Qualifications Bachelor’s Degree Computer Science or related field; 5-7 years of management experience; 4 or more years leading across organizations or job families.
Preferred Qualifications Master’s Degree Computer Science or related field; 8-15 years of management experience; 8 or more years leading across organizations or job families. Knowledge, Skills, & Abilities Strong understanding of IT Service Management, ITIL, PMP certification preferred. Solid Enterprise Architecture experience (certified Enterprise Architect preferred). Solid technical skills (Saa S, Iaa S, Paa S, as well as mobile technologies) with a deep understanding across the technology stacks.
Strong experience in enterprise software development lifecycle (SDLC) management leveraging Agile methodologies. Strong experience in enterprise system and data integration leveraging cloud-based platforms (i Paa S). Demonstrated success in implementing, managing, and supporting distributed commercial and custom developed enterprise applications including ERP and CRM platforms. Excellent supervisory, organizational, leadership skills. Skills in technical and financial planning, operations management, negotiation, and facilitation of work critical to achievement of organizational goals.
Applies advanced planning, organizing, directing, and facilitating skills. Excellent communication skills, interpersonal and collaborative skills. Excellent analytical skills, able to manage multiple projects under strict timelines, work well in a demanding dynamic environment and meet overall objectives. Ability to provide timely input and leadership on decision-making issues affecting the organization. Experience managing staff, including hiring, training, and developing staff, assigning tasks, evaluation performance, etc. Promotes a diverse, inclusive environment.
The hiring salary range for this position is $150,000.00 - $190,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting. Application Information If you have problems with online submission, please call 518-608-xyz X. Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the button on this page.
Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. For more details: jobs-search. org/deputy-cio_albany-c441324/deputy-cio-albany_i1972139848
Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training.
To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Technical Trainer - Rail Maintenance of Way to support training services for Class
1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. The successful applicant will conduct training classes in-person as well as via webinar.
Travel will be as required by clients seeking in-person training. The position is based out of NRSS's West Chester, OH office and the trainer is required to report to the office daily or as the schedule requires. Required Education: Equivalent combination of technical training and/or related experience. Current or former CFR 213.7 qualification. Required Experience: Minimum 5 years of supervisory experience in Railroad Engineering, Railroad Design, Railroad Construction,
Communication and/or Education (Class 1 Preferred). Key Success Factors: Accountability: Accept full responsibility for self and contribution as a team member.
Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary. Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks. Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner. Customer Service Focus: Ability to provide service excellence to internal and/or external clients.
Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences. Innovativeness: Ability to devise new plans for quality excellence. Knowledge: Ability to navigate various rulebooks and demonstrate mastery. Organization: Ability to maintain training materials and/or records in a clean and ordered manner. Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity). Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables.
Thoroughness: Ability to ensure that one's work is complete and accurate. Job Requirements: Proven experience as an instructor in both classroom and field training. Advanced computer skills in Microsoft Office products. Demonstrated team building and verbal/oral skills. High level of accuracy and attention to detail required; well organized. Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety. Job Duties: Provide various technical classroom training programs primarily focused in the engineering department.
Provide various technical on the job training programs primarily focused in the engineering department. Direct, develop, and evaluate training materials using accepted railroad industry methodologies. Provide quality instruction and maintain quality records for internal and/or external clients. Assist the safety department with service excellence through document creation, conference calls, auditing, etc. Identify and manage tasks as assigned. Other duties as assigned. Work Environment: This job operates in a field and office environment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to hear, speak, read, and write clearly in English. Must be able to drive long distances and/or travel by other modes as necessary. Must be able to stand for long periods of time and/or walk on level/uneven ground. Must be able to see up close, distances, colors and have use of peripheral vision and depth perception. Must be able to tolerate extreme heat/cold temperatures. Must be able to tolerate dusty/noisy conditions.
Must be able to lift and/or move up to 50 pounds. Keywords: Railroad Project Manager, Railway Project Manager, Assistant Division Engineer (ADE), Division Engineer (DE), Manager Track Maintenance (MTM), Manager Track Projects (MTP), Roadmaster, Track Supervisor, Assistant General Manager, General Manager, Railroad Trainer, Railway Trainer, Technical Trainer, Employee In Charge (EIC), Roadway Worker In Charge (RWIC), Roadway Worker Protection (RWP), Contractor Orientation (CO), Track Safety Standards (TSS), Continuous Welded Rail (CWR), Engineering Safety (ES), Bridge Worker Safety (BWS), Roadway Maintenance Machine (RMM), Safety, Training.
Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc.
(NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by Applicant Pro
clients. In this position you will be a member of the team that is responsible for triaging client requests through our MSP Service Desk. Your experience in delivering IT solutions that work the first time will be the key to your success. The position requires expertise in IT end user support with a focus on delighting the client!
TECHNICAL COMPETENCIES: 1-3 Years experience in end user desktop support (Windows 7, Windows 10, Windows Server 2008-2019, Mac OS, Linux) SMTP/POP/Office 365/Exchange troubleshooting and device configuration/setup Basic understanding of TCP/IP, DNS, DHCP, VPN, VLANs and other network protocols Experience in configuration, deployment, and troubleshooting of routers,
switches and firewalls The ability to meaningfully triage third party support for Software/Application issues User creation and maintenance utilizing Active Directory and Group Policy Management Familiarity with Microsoft Azure and Intune Services End user printer troubleshooting and set up Troubleshooting client Wifi issues Experience running and terminating cable Key Responsibilities: Clearly communicate with clients in order to provide them excellent customer service while fixing their computer issues in a timely manner that works for the client.
Manage assets and endpoints through Kaseya RMM Delight the customer while supporting either from office or in-person/onsite Work closely
with other engineers to assure required dependencies are being met Effectively communicate and troubleshoot issues that arise to ensure customer expectations are met Accurately document client infrastructures, manage system configurations, create flowcharts, diagrams, manuals and other documentation Demonstrate initiative, independent judgment and utilize established procedures to address client needs.
Support, install, configure and upgrade network operating systems and applications using standard industry best practices Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any task COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Strong planning and organizational skills Proven ability to delight the customer – 100% of the time Excellent interpersonal skills. Openness to others' ideas and willingness to try new things Effective time management and critical thinking in order to use time most efficient Problem solving skills to include the ability to identify and resolve problems in a timely manner as well as owning the issue from problem to solution Ability to successfully present information Exhibits the flexibility to adapt to a rapidly changing work environment, manage competing demands and is able to deal with frequent change, delays or unexpected events Attention to detail Ability to thrive in a team environment Work dynamically across departments interfacing with IT Project Engineers and Account Managers
like minded people to join our family. The role of Systems Engineer II is to troubleshoot computer related hardware and software for multiple clients that utilize Stored Tech as a remote Managed Services Provider. The position requires expertise in IT end user support with a focus on delighting the client!
Your experience in delivering IT solutions that work the first time will be the key to your success. Job Responsibilities The expected work week is M-F 8AM-5PM The ability to perform emergency maintenance and escalations outside of these hours as needed. Day-to-day phone support. Ability to support a broad customer base (government, health care, medical practice, construction, etc.
). Ability to shift quickly and comfortably between broad technology platforms. Required on-call 8-week rotation for after-hours support. Ability to lift 50 lbs. Onsite client visits may be occasionally required (5-20% travel).
Accurately document client infrastructures, manage system configurations, create flowcharts, diagrams, manuals and other documentation. Setup new computer hardware and software. Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals. Manage assets and endpoints through Kaseya RMM. Delight the customer while supporting either remotely or in-person/onsite. Demonstrate initiative, independent judgment and utilize established
procedures to address client needs. Ability to work 8 hours sitting, speaking on the phone, and using a computer.
Excellent verbal and written skills. Expected to be a subject matter expert of our clients' infrastructure and environment. The ability to see through the unknown and draw clarity efficiently to urgent situations. Full understanding and knowledge of Stored Tech's service offerings and the ability to work as a pre-sales technical resource. Adapt to a rapidly changing work environment, manage competing demands and is able to deal with frequent change, delays or unexpected events with full ownership. Work dynamically across departments interfacing with IT Project Engineers and Account Managers.
Expected to lead and provide an escalation point for IT Engineers Level I & II. Typically handle fewer tickets, but they usually require research, root cause analysis and are substantially more complex troubleshooting across systems, i. e. virtualization, servers, networking, and security. Technical Competencies: Experience in end user desktop support (Windows 7, Windows 10, Windows Server 2008-2019, Mac OS, Linux). SMTP/POP/Office 365/Exchange troubleshooting and device configuration/setup. Solid understanding of TCP/IP, DNS, DHCP, VPN, VLANs and other network protocols.
The ability to meaningfully triage third party support for Software/Application issues. User creation and maintenance utilizing Active Directory and Group Policy Management. End user printer troubleshooting and set up. Troubleshooting client Wi Fi issues. Experience running and terminating cable is a plus. Experience in configuration, deployment, and troubleshooting of routers, switches and firewalls. Familiarity with Microsoft Azure and Intune Services. High level network assistance and troubleshooting. Qualifications 3-5 years of experience in the field or in a related area.
Understanding/exposure to working in an MSP/customer service model. Ability to work across teams, groups and functions and to build strong relationships. Strong communication and organizational skills. Weekends and off-hours will be needed based on projects. Ability to thrive in a team environment. Attention to detail. Proven ability to delight the customer – 100% of the time.
