Location: Pleasant Grove, UT
Company: Asea
health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that work hard and play hard. Perks include working in a brand new, very cool, office space (complete with ping pong table and soda fountain) coupled with great opportunities for personal and professional growth.
SUMMARY: The Help Desk Technician works to manage corporate technology needs, including implementing and maintaining work stations and other infrastructure in multiple sites. Primary duties include solving a variety of OS, application, and other problems, both remote and onsite. The position demands expert knowledge in windows systems, applications, and basic networking.
RESPONSIBILITIES: Troubleshoot a broad range of desktop and server problems. Perform hardware and software installations. Assist employees with desktop, systems, updates, Microsoft, and other issues.
Provides IT support over the phone and onsite. Documents service tickets and final resolutions. Maintains broad knowledge of new technologies and identifies those that may benefit company. Implements and upgrades corporate systems and networks. Team player of a 24x7 support staff, which requires periodic on call and weekend support. Other duties as assigned. QUALIFICATIONS: 3+ years advanced troubleshooting of desktop OS and application issues. Strong soft skills, including customer service
and friendly personality. Excellent relationship building and communications skills.
Ability to install and manage Windows and Mac systems. Fundamental understanding of TCP/IP and DNS. Exposure to active directory and corperate environments. Net+, A+ and/or CCENT certifications a plus. Working knowledge of Active Directory administration and other MS technologies. IT certificates a plus (e. g. CCNA, Microsoft, Comp Tia). Broad and thorough experience with IT support required. Experience with MLM or network marketing a plus. Ability to operate without close supervision and handle significant time and other pressures. If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today.
We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products. Job Posted by Applicant Pro
or electronically. They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. You will be working at either our Orem or American Fork locations!
WHAT SKILLS ARE NEEDED: Must know how to repair Windows computers using diagnostic software to troubleshoot computers to determine hardware failures Must be knowledgeable in installing and upgrading Windows & Apple Operating Systems and be able to download specific drivers and software for hardware requirements. The ability to use electrical voltmeters, soldering irons, and computer repair tools is required. ATTRIBUTES WE'RE LOOKING
FOR: Passion to succeed! Great work ethic! Teachable and can copy what the best reps do. Excellent communications skills. Ability to multitask and function under stress.
Self-motivation. WHAT WE OFFER: Bonuses for performance on top of a good starting base (Average Technician makes $13 to $14/Hr after training and certification) Advancement opportunities (We're growing fast and we need Tech managers) Fun, high energy, and positive environment. Full medical, dental, and vision insurance eligibility after 2 months- and lots more! A FEW NECESSARY REQUIREMENTS: Must have a High school diploma or equivalent Reliable daily transportation. Must be at least 18 years old PC Laptops is committed
to equal employment opportunity and employs individuals without regard to any legally recognized protected class including, but not limited to: veteran status, uniform service member status, race, color, religion, interaction, national origin, age, and physical or mental disability or any other protected class under federal, state or local law.
Job Posted by Applicant Pro
or electronically. They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. You will be working at either our Orem or American Fork locations!
WHAT SKILLS ARE NEEDED: Must know how to repair Windows computers using diagnostic software to troubleshoot computers to determine hardware failures Must be knowledgeable in installing and upgrading Windows & Apple Operating Systems and be able to download specific drivers and software for hardware requirements. The ability to use electrical voltmeters, soldering irons, and computer repair tools is required. ATTRIBUTES WE'RE LOOKING
FOR: Passion to succeed! Great work ethic! Teachable and can copy what the best reps do. Excellent communications skills. Ability to multitask and function under stress.
Self-motivation. WHAT WE OFFER: Bonuses for performance on top of a good starting base (Average Technician makes $13 to $14/Hr after training and certification) Advancement opportunities (We're growing fast and we need Tech managers) Fun, high energy, and positive environment. Full medical, dental, and vision insurance eligibility after 2 months- and lots more! A FEW NECESSARY REQUIREMENTS: Must have a High school diploma or equivalent Reliable daily transportation. Must be at least 18 years old PC Laptops is committed
to equal employment opportunity and employs individuals without regard to any legally recognized protected class including, but not limited to: veteran status, uniform service member status, race, color, religion, interaction, national origin, age, and physical or mental disability or any other protected class under federal, state or local law.
Job Posted by Applicant Pro
