individual will adhere to strict guidelines for operations and manage the professional whitewater guiding staff and the Raft CDL bus drivers. The River Manager will administer and support the day-to-day activities of Explore Denali Rafting and Hiking as well as oversee both pre-season training and post-season shutdown activities.
Job Responsibilities Be prepared to invest significant amounts of time to ensure that all safety and operational procedures are being adhered to daily. Set an example to all members of the Recreation Department in the importance of punctuality, team work, appearance, customer service, guest experience, safety protocol, professionalism, and dedication to the success
of every river trip, guided hike or bike rented. Work closely with other department managers to ensure that " on site coverage of our facilities are always maintained.
Work closely with all whitewater rafting and hiking guides to make sure that they are following the published Safety and Operations guidelines outlined by the department. Assist with scheduling of river and hiking guides along with drivers and be responsible for the daily trip assignment for all guide staff. Act as an educator to the 1st year guide staff and will work closely with the Head River Guide to ensure that all staff possess the necessary skills and proficiency to be certified to navigate on a particular section
of Nenana River whitewater. Responsible for maintaining our fleet of rafts, dry suits and all other related equipment ensuring constant readiness for our operational demands.
The Manager should have the ability to professionally communicate with employees, guests and groups and will find themselves in positions to do so frequently. Required to perform the functions of river guide, hiking guide, qualified driver, and support staff when necessary. The Manager should be able to mediate staff or guest conflicts professionally and will be required to document any pertinent conversations or incidents with the District Manager or other department managers.
Proficient in cash handling procedures and capable of overseeing inventories and supplies of considerable value to Aramark Qualifications Ability to work unsupervised. Effective oral and written communication skills. Must have attention to detail. Must also be able to multi-task when required. High school diploma or equivalent. Certification in Adult First Aid/CPR Valid U. S. Driver’s License and must pass a motor vehicle record history check to operate company vehicles Previous experience and/or desire to work in tourism industry preferable. College degree in recreation management or similar applied work experience Verifiable commercial river rafting experience About Aramark About Denali National Park: Summer days are nearly endless in Alaska!
Denali Park Village is a highly rated resort located just outside Denali National Park & Preserve nestled on the banks of the Nenana River, just minutes from the park entrance. Open May to September, our guests enjoy comfortable rooms, excellent dining, and live entertainment. 6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year.
By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.
live entertainment. 6.2 million acres of Denali National Park & Preserve is home to Mount Denali, the highest point in North America. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks.
Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. The Assistant Front Desk Manager is responsible for ensuring guests receive excellent customer service and Front Desk staff are delivering excellent customer service. Required to maintain excellent communication with guests and all other departments, including Tour directors and other staff to ensure
excellent customer service standards. Must maintain high attention to detail and accuracy as well as a high-energy dedication to customer service, training, and staff development.
Job Responsibilities Manage the day-to-day operations of the hotel while maintaining a forward looking perspective Integration of front desk, retail and housekeeping departments into a successful efficient operation Supervise up to 12 hourly staff per shift Ensure that staff is delivering excellent customer service Provide on-going customer service coaching and training to staff Responsible for monitoring comment card program Successfully respond to, resolve and record guest issues Support all staff, as requested
Communicate with Housekeeping, Bell Staff and F&B to facilitate the highest level of guest service Assist Operations and Front Desk Manager in ensuring that staff adheres to policies and procedures Assist Operations Manager with any projects or programs relating directly to customer service Assist Operations Manager with walks and moves, as required Ability to work a varied schedule Perform all functions of a Front Desk agent as required Perform all functions of a Front Desk supervisor as required Know and comply with all company policies and procedures regarding safety, security, emergencies and energy Report to work on time and in complete uniform Other duties as assigned Qualifications Two year degree in business related field or equivalent experience preferred.
Must be fluent in English. Previous hospitality experience in large resort preferred. Previous Front Desk experience required. Computer literacy required. High School Diploma or equivalent is required. Proficient in Microsoft business applications. Previous experience with Springer-Miller Property Management System or like system desired. Valid driver's license and ability to operate motor vehicles is preferred This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.
retail experiences The chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resources Opportunities for career growth or future work at other Pursuit locations Access to one of the world s most beautiful and iconic National Parks What will be your daily pursuit?
Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other. What will you do in this job? Oversees and manages the daily operations of the events services, and all front of house employees in the absence of the F&B FOH Operations Manager. Provides strong leadership capabilities.
Works closely with the staff in an efficient, courteous and dedicated manner to ensure that the guest s expectations are exceeded. Provide quality service and enhance the guest experience while following the company s policies and procedures.
Supervise the day-to-day activities of front of house employees and Events Manager In coordination with the F&B FOH Operations Manager, responsible for maintaining reasonable Food and Beverage costs, and reasonable labor costs in the dining room, in keeping with the Lodge budget and guidelines Train Events Manager on essential job functions Work with Events Manager on set up and staffing of banquets and weddings Develop and maintain positive working
relationships with others; support team to reach common goals Work with F&B Admin to coordinate and collect payments from clients after completion of events Assist in successful on-boarding, training, and off-boarding of seasonal staff Oversee Events Manager in maintaining, printing, and distributing banquet event orders on a daily / weekly basis Assist with group manifest and updating event calendar What skills and experience do you need for this job?
Arrive to work on time, ready to work, dressed in clean uniform, with a neat and clean appearance Well-organized and self-directed; ability to develop methods of facilitating operating efficiency, cost and control Ability to maintain accurate records and to prepare and submit comprehensive reports Work effectively under pressure and able to meet deadlines while maintaining composure Excellent organizational skills and ability to prioritize work, make decisions, solve problems, exercise good judgment and work independently with minimal supervision Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated company employees and outside business associates Excellent oral and written communication skills High degree of sensitivity regarding confidential information Proficiency in the use of computers, F&B software, databases, reservations systems and property management systems What will your work environment be like?
We wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We re united by an intrinsic love of exploring that can t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they will share with their friends and families for years to come. It s all about sharing our amazing destinations.
COVID-19: Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. Masks are required when working in close proximity with guests and during transportation. We strongly encourage all staff to get vaccinated prior to arrival. Associated topics: assistant restaurant manager, back end, day manager, director, kitchen manager, management, night manager, operations manager, restaurant operations, service manager
