ALS Fly Car service Two (2) Law Enforcement Agencies CMED Service (ambulance to hospital communications) for twenty-eight (28) municipalities and six (6) area hospitals. General Job Description Answer incoming routine and 911 phone calls Gather critical information from callers Enter information into Computer Aided Dispatch (CAD) system Make quick decisions and react with reason Remain calm, professional, courteous and respectful at all times Ability to work efficiently under pressure Minimum (Required) Qualifications 18 years of age at time of hire High School Diploma or equivalent Legal ability to work in the United States Type at a net speed of at least 40 words per minute Possess excellent
written and oral communication skills The following are PREFERRED but not required to apply Priority Dispatch EMD, EFD, EPD certifications CPR State of Connecticut Telecommunicator certification State of Connecticut COLLECT certification Recent dispatch or call center experience Public Safety (Police, Fire, EMS) experience Reside in service towns (Ansonia, Beacon Falls, Bethany, Bethlehem, Derby, Middlebury, Naugatuck, Oxford, Prospect, Roxbury, Seymour, Waterbury, Wolcott, Woodbury) Pre-Employment Testing Required Multi-phased computer based tests will be used as a means of determining the suitability of each applicant for this position.
These tests will backss your computer skills,
reading comprehension, map reading skills, multi-tasking ability; an additional test will backss personality.
Achieving a passing score on each testing component will be required to continue in the process. Job Posted by Applicant Pro
