CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.
BASIC PURPOSE: Operations Support Specialist is responsible for managing field employee relations concerns. This involves regular interaction with clients, field employees and internal departments to address performance and attendance concerns, grievances, and disputes and implementing initiatives to enhance overall
employee activity. ESSENTIAL FUNCTIONS: Oversee all facets of field employee relations incidents and escalate to Cross Country Healthcare (CCH) HRBP for support when necessary.
Investigate employee concerns, grievances, and disputes, working towards fair and effective resolutions. Initiate investigation when concerns are reported or identified and gather information from internal departments, school clients, and field employees. Collaborating with Corporate HR team as needed when conducting investigations into employee misconduct, harassment, or other violations of company policies. Work with Corporate HRBP to conduct investigations into allegations of misconduct, harassment, or policy
violations within the field staff. Create an improvement plan, write a corrective action form, and conduct coaching calls to field employees regarding performance, attendance, timekeeping, conduct, policy violation, etc.
Seek guidance from the Corporate Clinical Team and HRBP for education-related concerns or escalated issues when necessary. Act as the primary point of contact for both internal and external stakeholders regarding employee relations incidents while going through the CCH Clinical Review Process. Proactively initiate outreach to employees exhibiting recurring performance concerns. Document investigations, resolutions, and any other relevant information and maintain accurate and confidential records of employee relations activities for field staff activities.
Conduct weekly audits of employee attendance and performance to identify patterns proactively. Address performance-related issues and work collaboratively with internal stakeholders on improvement plans. Communicate regularly with educators and clients to address concerns or issues to ensure client satisfaction. Collaborate with CCH and CCE department leaders to address systemic issues and implement strategic preventative measures. Provide guidance to field employees on policies during the corrective action process, ensuring understanding and compliance.
Stay abreast of company policies, procedures, and relevant employment laws in order to correctly manage employee relations concerns. Collaborate with Corporate HR and legal teams as needed during investigations process. Ensuring compliance with labor laws and regulations when implementing a corrective action plan. Providing guidance to internal teams on employee relations matters. Other duties as assigned. QUALIFICATIONS: 3+ years experience in an administrative role; preferably in Human Resources capacity. Experience in employee relations, customer service, or incident management.
Excellent verbal and written communication skills. Ability to uphold confidentiality and handle sensitive information with the utmost discretion. Possession of strong analytical, problem-solving and conflict resolution capabilities. Strong knowledge of employment laws and regulations. Ability to work independently and collaboratively in a dynamic, field-based environment. Knowledge of employment laws and regulations. Ability to work independently and collaboratively in field-based environment. Education: High school diploma or equivalent required: Bachelor s degree in Human Resources, Business Administration, or a related field preferred.
Or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. #CB #IND_1 #IND_2 Benefits Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability Other details Job Family: Recruitment Job Function: NMGR Pay Type: Hourly Min Hiring Rate: $21.00 Max Hiring Rate: $21.00 Associated topics: assist, assistance, client, desktop, front desk, information technology, pc, support, support analyst, technician iv
the beach, or enjoy a show at the theater after an afternoon shopping trip. Only one hour from Reno, Lake Tahoe is easily accessible, and above all, it offers a fabulous escape from the world below. Benefits & Perks: Daily Pay – Access your paycheck before payday Discounts on food, beverage, retail, hotels, & water activities Limited public transit Close to the town of South Lake Tahoe & stateline for off-site activities Employee housing & RV spots are available Zephyr Cove Resort, Adventure Mountain and Lake Tahoe Adventures are the best of both worlds: the beauty of a pristine mountain lake setting combined with the thrill of new adventures.
On the South Shore of Lake Tahoe, the sky
is the limit for what you can see and do: enjoy a hike along lakeview trails, relax on the beach, or enjoy a show at the theater after an afternoon shopping trip.
Only one hour from Reno, Lake Tahoe is easily accessible, and above all, it offers a fabulous escape from the world below. Benefits & Perks: Daily Pay – Access your paycheck before payday Discounts on food, beverage, retail, hotels, & water activities Limited public transit Close to the town of South Lake Tahoe & stateline for off-site activities Employee housing & RV spots are available Job Description The Accounting Coordinator will support the efficient operation of the company by assisting with a wide range of administrative
and accounting functions. In addition, the Accounting Coordinator will also provide financial analysis and support as required.
Job Responsibilities • Making journal or ledger entries • Partnering with other staff members to compile, analyze, and report financial data. • Assisting with tax preparation, audits, and identifying and resolving discrepancies. • Using bookkeeping software and entering information into company files or databases, ensuring that all financial records are complete and accurate. • Ensuring that company bills are paid, and debts are collected. • Staying current on the company, local, state, and federal financial regulations, and policies.
• Assist in special projects and year end projects as requested At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications • Previous experience interacting with auditors is desirable • Knowledge Oracle Financial or other financial Sofware is preferred. • Bachelor's Degree in accounting, finance or similar field strongly preferred. • Strong computer skills, particularly in MS Office #FSNE-200 About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.
