Senior Sales Operations Analyst III

Detailed Information

LISTED SITE
  • Location: Kennesaw, GA

  • Company: Wolters Kluwer

deep domain knowledge and specialized, intelligent technology to help clients make important decisions. The Sr. Sales Operations Analyst will report to the Manager of Global Sales Operations and their primary partners, including members of Executive Leadership, Sales Leadership, and Sales across Wolters Kluwer CP & ESG and its teams.

You will manage sales systems support, applications management, and overall data hygiene and cross-system reconciliations. In this role this is a new role to Wolters Kluwer CP & ESG and will be someone in furthering the digital sales transformation goals within the company. #LI -Onsite. You will report to the Sales Operations Manager. You Will: Manage Sales411

and sales support cases across the division by providing support to users. Directly maintain sales support case queues and related platform configuration to support your department objectives and resources.

Lead efforts to develop a prioritized roadmap of run-the-business enhancements and optimizations to keep pace with the needs of our users. Be a subject-matter expert and a necessary point of contact for the business on sales and support tools and processes. Develop sales reporting and internal capabilities and provide trend, market, and competitive analysis. Develop new reporting tools, models, and insights as needed. Work closely with multiple teams on a roadmap of projects and drive

their execution. Advise on the design and implementation of Salesforce CRM tools, most notably Outreach / Revenue.

io in addition to other add-ons and sales technology investments that maximize sales effectiveness or productivity. Interface with internal and external providers to support the execution of projects and technology implementations. You Have: Minimum: four-year degree from an accredited institution or equivalent Master's in business administration or equivalent experience Expert-level experience implementing and/or maintaining and related modules of the Salesforce platform. Minimum five years in a Sales, Sales Support, Sales Operations, Business Planning, Sales Management, or IT Operations role Direct experience participating in or leading sales or business operations transformation projects.

Experience managing data quality programs or processes using common Salesforce tools (Data Loader, D&B, as examples)Direct experience with Quip or Power BI platform Valid US Passport Required Up to 25% Travel Must have Advanced Excel (can maintain complex spreadsheets), Power BI, Xactly, Outreach. io, Revenue. io (preferred)Salesforce-certified Administrator (required)Track record in leading successful Salesforce and CRM adoption Expert-level understanding of the platform and sales processes.

Strategic data interpretations and data visualizations The ability to work cross-functionally at all levels of the organization. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, and vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - /index.

html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.

Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. PDN-9ae9c6a6-7fdbe2-6cb39f776f45

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