of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn
more. Works on straight forward tasks using established procedures. Job Description Core Responsibilities Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found. May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers
to ensure they know the basics of Xfinity services. Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for " buy-online-pick-up" in-store order fulfillment.
Serves as an in-store expert for Xfinity Mobile support. Providing in-store post-sales support for device data transfers and phone number ports. Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors. Assists Store Leadership in Inventory and Merchandising responsibilities: Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory.
Assists with receiving inventory and properly stocking the back of house to store standards. Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity.
Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education High School Diploma / GED Relevant Work Experience 0-2 Years Salary: Base Pay: $15.00Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. PDN-9af5294f-0740-4d68-abf0-d929f23f8761
You can earn a competitive salary with multiple bonus platforms up to $100,000 a year. You would also be eligible for paid vacation, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, a savings and retirement 401(k) program, bereavement leave, and employee oil changes and discounts.
If this sounds like the right management position for you, apply today! ABOUT ATLANTIC COAST ENTERPRISES Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve
our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges.
A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us. A DAY IN THE LIFE OF A STORE MANAGER In this management role at
Jiffy Lube, you wear many hats including keeping our customers happy, our employees happy, and our day-to-day business running smoothly.
You live our brand as you strive to achieve our mission: " Creating Customers for Life through Fast, Friendly, Clean and Professional Service" Leading by example, you set the tone and make your auto store an enjoyable place to be. You work together with your staff to develop and shape the future of our automotive business. You hire and train the right team members for the right roles. You are patient and know how to bring out the best in your staff. Because you want each employee to be successful, you give constructive feedback, hold them accountable, and encourage their leadership skills by providing coaching, opportunities, and resources.
In addition to managing your staff, you also help grow our auto business by utilizing proven tools to promote guest satisfaction and profitability. Your sales and customer service skills are essential! Looking ahead, you plan and track budget forecasting models. You also take the initiative to ask the right questions that lead to innovation, progress, and success. This coupled with your leadership skills and ability to build relationships with employees and customers alike, ensures your success as a Store Manager at Jiffy Lube!
QUALIFICATIONS FOR A STORE MANAGER At least 18 years old High school diploma or equivalent Valid driver's license Relevant sales and customer service experience Previous leadership experience a plus Are you self-motivated with excellent sales skills? Do you work well under pressure and know how to delegate? Can you make customer service a priority? Do you have the ability to effectively resolve complex customer and employee issues in a timely manner? Do you present yourself professionally? Do you have excellent communication and interpersonal skills?
Are you organized and detail-oriented? Are you passionate about the automotive industry? If so, we encourage you to apply for this Jiffy Lube management position! WORK SCHEDULE Shifts at our auto store will include a mix of day, evenings up to 8 pm only, and weekends. ARE YOU READY TO JOIN OUR AUTOMOTIVE MANAGEMENT TEAM? If you feel that you have the customer service, sales, and leadership skills to succeed in this auto store management job, apply today! Just fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 33484
