Location: Smithfield, RI
Company: Navigant Credit Union
credit unions in Rhode Island, yet still maintain our community-driven values. Those values-and our belief in putting people first-are just a few of the reasons why Navigant Credit Union has been named " Rhode Island's Best Place to Work" year-after-year by the Providence Business News.
Our Core Values consist of " Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees. Our company prides itself on demonstrating community-based values and investing in our workforce, while exceeding member expectations. We offer tremendous opportunities
for professional development, career advancement, and a best-in-class benefits package including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.
If you believe you'd be a great fit, and are interested in joining our team, submit an application today! ABOUT THE ROLE: The Service Delivery Managers is responsible for overseeing our Service desk operations, ensuring efficient and effective technical support for both internal staff and members. The Service Delivery Manager will lead a team of support specialists, manage day-to-day
operations, and drive continuous improvement initiatives to enhance our service quality.
In addition to managing the Service Desk, employees the Service Delivery manager will play a pivotal role in deploying infrastructure related projects to the organization. WHAT YOU WILL DO: MAJOR RESPONSIBILITIES ( in descending order of importance ) Manages and directs service desk employees to ensure a trained, motivated and highly engaged professional staff capable of providing efficient and effective service delivery. Interviews, recommends for hire, schedules, assigns work to, establishes performance expectations and recommends the necessary discipline and/or discharge of subordinate staff members, while maintaining required personnel documentation.
Coaches and counsels staff on an on-gong basis. Fosters a positive and collaborative work environment, promoting teamwork and continuous improvement. Manages and prioritizes user inquiries, technical issues, and support requests received through various channels, ensuring timely and accurate resolution. Monitors service desk, security operations, and infrastructure team metrics, analyzes trends, and implements process improvements to enhance member satisfaction and efficiency. Develops and optimizes service desk and infrastructure group's processes and procedures to enhance efficiency and effectiveness.
Collaborates with other departments to identify opportunities for automation and self-service options, improving the overall member experience. Develops and delivers training programs to enhance the skills and knowledge of service desk representatives. Stays up-to-date with industry best practices and emerging technologies to ensure IT department remains knowledgeable and proficient. Implements quality assurance programs to monitor and evaluate department-wide interactions, ensuring consistency and adherence to established standards.
Addresses service desk escalations promptly and effectively, working closely with team members to resolve issues. Provides regular reports to management on service desk performance, including key metrics, trends, and areas for improvement. Executes on technical projects and initiatives, implementing organizational wide technology solutions in conjunction with the infrastructure team. Performs other duties as assigned by the FVP, IT and senior level IT management team. QUALIFICATIONS: Education High School Diploma or GED equivalent required. College diploma or university degree in a related field Relevant Technical Certifications required.
Experience / Skills/Knowledge : Must have 5+ years prior experience working in the IT service and support field or closely related field. Technical knowledge of Microsoft Cloud, Microsoft Server, Network Fundamentals, Security Concepts required. Direct hands-on hardware & software troubleshooting experience required. ITIL certification and experience with service desk software/tools are a plus. Must have working technical knowledge of Microsoft server and workstation operating systems including Windows Server 2019& Windows 10/11.
Must have working technical knowledge of Microsoft 365 and Azure Cloud. Extensive application support experience with Microsoft Office and other common user productivity software required. Must have strong service orientation in alignment with the Credit Union's mission and core values. Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities as well as strong time management skills required. Must have the ability to conduct research related issues and products as Must be highly self- motivated and directed as well as have the ability to effectively prioritize and execute tasks in a fast- paced Experience working in a team-oriented, collaborative environment required Must have on-call availability for emergency evening and weekend support.
Must have the ability to lift a minimum of 50lbs. e. puter equipment, peripherals, file boxes, etc. GENERAL DESCRIPTION: In terms of physical requirements, this position requires work best described as: Medium. PHYSICAL TASKS: Standing/Walking/Bending/Stooping - Hearing - Ability to receive information through oral communication (face to face and telephone). - Continuous Talking - Expressing or exchanging ideas by means of the spoken word (face to face and telephone).
- Continuous Reading - Ability to receive information through fax, e-mail and text messages - Continuous Manual Dexterity - Ability to use hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other communications/computer components - Continuous AUDIO / VISUAL: Requires vision to perform work dealing with data and figures and computer -Continuous Requires ability to prepare and execute presentations, training programs and -Continuous PSYCHOLOGICAL/MENTAL DEMANDS: Responds positively and productively to stressful internal (employee)/situations.
- Continuous Assists others to work harmoniously and effectively as part of a work - Continuous Job Posted by Applicant Pro
all aspects of sales and service related initiatives including paid services, events, classes, cash handling and training in your store. Your responsibilities include Creating Amazing Customer Experiences Through excellent client focus, you will help ensure that the team is motivated to create a memorable experience for our customers.
Use Sephora’s tools to measure KPIs and propose action plans to elevate client experience. Understand store goals and opportunities and support the team to meet these goals. Coach Beauty Advisors when they engage clients about our loyalty programs. Support brand partners and manage the planning and execution of events, services and classes. Effectively execute
and implement all company initiatives in a timely manner Supporting Store Success You will drive results by monitoring and analysing data, coaching the team, and making good and timely decisions to take the organization forward.
Operating with energy and passion, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome Managing Day to Day Store Operations You will assist the Management team in executing operational initiatives and ensuring profitability and efficiency in your store Enhancing our culture through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and
Initiative We would love to hear from you if you have Prior equivalent work experience, preferably in retail/service industry A passion for client service and love working with people excellent organizational, analytical, and leadership skills experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed Strong communication skills, ability to multitask, and comfortability with computer/store systems Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Flexible availability to work nights, overnights, weekends, and holidays Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment, handle & apply cosmetics products to clients-with or without accommodation Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook $25.00 - $30.81/hr.
The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.
While at Sephora, you’ll enjoy meaningful benefits details can be found here: Click Here Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
What does the Sales Associate do? If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having
amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.
How do they do it? The sales associate embraces and lives the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers.and here is how! Wow the Customer : Put the customer first and make a difference in people's lives Unleash Passion : Check your ego at the door and do what you say you will do Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same Achieve
the Impossible : Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts RESPONSIBILITES: Adheres to all standard operating procedures and policies Responsible for cash handling procedures Reviews and responsible for all corporate communications applicable to their assigned area Assists in merchandising procedures Responsible for maintaining assigned area Sets and maintains Market Plan and other merchandise directives Assists with execution of company data integrity process Delivers exceptional customer service through personal contact with customers Interacts with and assists customers Assists in receiving and stocking procedures Unloads merchandise from trucks Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.
)Checks in shipments Stages merchandise for the sales floor Packs out merchandise Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.
Standing entire shift Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise QUALIFICATIONS: Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Five Below is an Equal Opportunity Employer. Position Type: Hourly BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters.
Please confirm that the person you are working with has xyz X@ email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Careers Site at /info/careers to verify the posting. For more details: jobs-search. org/finance_east-providence-c446046/seasonal-sales-e-providence-ri-east-providence_i1959080498
