Location: Knoxville, TN
Company: Jpmorgan Chase Bank, N.A.
Provides prompt, professional and courteous support and assistance to internal departments, retail branches and members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides friendly, responsive service to all members; cultivates and maintains appropriate relationships with members and co-workers; abides by UT Federal Credit Union's Global and Departmental Service Standards and encourages teammates to do the same.
Cross-sells appropriate products and services to benefit the member and achieves referral and/or sales goals set forth by the credit union. Maintains basic knowledge on all credit union products and services and related policies,
procedures, and rules and regulations. Manages complaints, resolves problems, and answers questions regarding UT Federal Credit Union's products and services. Maintains the highest level of confidentiality with all member information.
Within established levels of authority, efficiently and accurately processes members' financial transactions, including Receiving, inspecting, and verifying cash and negotiable instruments for deposit, Processing account withdrawals, Accepting loan payments, Processing wire transfer requests, Issuing replacement debit cards, Issuing gift cards and travel cards, Processing credit card cash advances, and Performing a variety of other functions as directed
and in accordance with established policies and procedures. Within established levels of authority, performs member account file maintenance, such as address changes, etc.
Appropriately mitigates risk through accurately completing member requests for stop payments and member disputes of unauthorized transactions. Efficiently and accurately performs beginning of day and end of day duties including processing night deposits, balancing cash and other daily transactions, and balancing and scanning checks, etc. Conducts basic vault functions, including balancing of the vault, Teller Cash Dispensers (TCDs), Teller Cash Recyclers (TCRs), Cash Drawers, Coin Machines, and Automated Teller machines (ATMs), as applicable.
May assist with branch audits, including Vault, TCDs, TCRs, Cash Drawers, Coin Machines, ATMs, Checks, Travel/Gift Cards, and Instant Issue Cards. Assists with branch upkeep, including requesting supplies, preparing courier packages, scanning documents, properly preparing daily work for offsite storage, and shredding of appropriate documents. Actively participates in branch and all-staff meetings in order to maintain awareness of organizational issues and promotional campaigns; stays current on policies, procedures, and applicable regulations.
Attends training classes to continuously increase job knowledge and overall job performance in order to provide exceptional service to our members. Takes initiative for personal career development and seeks opportunities to learn new skills. PERFORMANCE STANDARDS: Financial Consultants (FCs) exhibit excellent communication skills by listening to members' needs and offering expert advice on products and services in a positive, friendly manner in order to build lasting relationships with members. FCs also exhibit patience and empathy and are responsive when dealing with members and employees. Successful FCs will be focused, well-organized individuals, with the ability to think on their feet.
They will consistently achieve referral and/or sales goals by identifying products and services that meet member needs. Charisma, a team spirit, and the ability to work in a dynamic environment are essential. FCs are able to think creatively to find solutions and are motivated to take initiative as appropriate. MINIMUM REQUIREMENTS: Maintains the highest standards of ethical behavior. Maintains a positive attitude with employees and members, and remains flexible while focused on accepted practices, policy, productivity and effectiveness.
Promotes awareness of the credit union mission and brand statement to the credit union membership. Abides by the Service Standards established by the credit union. Knowledge of financial products and services. Demonstrated sales skills and ability to meet sales goals. Has regular, predictable attendance. Excellent verbal and written communication skills to communicate professionally. Maintains a professional appearance in accordance with established dress code. Technological skills and knowledge, including computer literacy. EDUCATION/EXPERIENCE: High school diploma (or GED); plus 6 months to two years' related experience in a customer/member service, financial institution, or sales/retail environment ; or an equivalent combination of education and experience.
Job Posted by Applicant Pro
drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information
by visiting and logging into the careers section of the system. Job Description: At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers.
The purpose of this role is to create meaningful personal connections with customers while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end to end customer service inquiries. This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with
opportunities for growth, development, and upward mobility. Regions' mission is to make life better for our customers and communities.
The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who has strong communication skills and the ability to provide personalized customer service. Primary Responsibilities Provides a consistent optimal customer experience on the cash line while handling customers' transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new / replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution Develops relationships with customers, remaining well-informed about the customer's relationship with the bank Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier Assists branch and fellow team members with basic tasks to aid in customer problem resolution May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs Refers customers to an internal team of experts when more complex financial goals and needs are recognized Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible. Requirements High School Diploma or GEDAbility to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences One (1) year of banking, cash-handling, and/or customer service experience Skills and Competencies Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Strong customer focus and relationship-building skills Position Type Full time Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that " one size does not fit all" for benefits-eligible associates.
Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
/welcometour/benefits. rf Location Details Fountain City Essary Rd Location: Knoxville, Tennessee Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, interactionual orientation, gender identity, disability, veteran status, genetic information, interaction, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
the distinguished First Horizon Bank brand with other stellar associates, and apply for this position today! A day in the life of a Teller: Efficiently process financial transactions Through customer interaction identify cross-selling opportunities Collaborate with branch team to make First Horizon Bank the preferred choice of the customer Job Duties/Responsibilities Teller responsibilities include, but are not limited to the following: Ethically represent First Horizon in all interactions Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork Provide award-winning customer service with a positive attitude Plan
and organize effectively to complete all tasks and responsibilities Process transactions accurately and efficiently in a fast-paced environment Demonstrate knowledge of available products and services Follow up on opportunities to retain, expand and deepen customer relationships Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts Anticipate and prepare appropriate responses for common customer reactions Demonstrate exceptional teamwork and potentially mentor new employees HOURS: Will average 20-25 hours Must be available between the operational hours of 8:00AM-5:00PM Monday and Wednesday, 8:00AM-6:00PM
Friday, and 9:00AM-1:00PM every other Saturday Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)PDN-9ae1dec-937f-0867b86325a6
bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $2.0B in assets, we serve over fifty thousand members in more than seven hundred fire departments. Currently, we have an immediate opening for a Member Advisor to join our team to support Virtual Branch (Call/Contact Center).
Utilizing our Service Enablers to be available, connect with the members, handle their requests, look out for them, and going above & beyond allows MAs to interact with members over the phone to Improve the Financial Lives of Our Fire Family. Typical responsibilities: Recommend FFCU financial products and services to members to meet individual
member needs. Process and manage member accounts and/or open new and sub-accounts. Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines.
Process and manage credit and debit cards. Troubleshoot, research, respond, and provide training on member services technology and related issues. Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance. Participate in special projects and perform other assignments as needed. May occasionally travel to attend meetings, conferences, training, or other work-related events. Basic Qualifications: Experience in technical
support, sales, customer service, and banking at a Credit Union or Banking institution.
Experience with consumer loan application and processing. Experience with account opening and teller transactions. High School Diploma or GED Benefits: We offer exceptional benefits to our employees, including: Competitive salary with a pay for performance bonus Fully paid Medical, Dental, and Vision benefits package for employees. Fully paid Life insurance, AD&D, short and long-term disability coverage 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4% Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program Pet Insurance 3 weeks of PTO annually including 2 ½ days of float time.
9 paid holidays plus 2 half days Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, interactionual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request reasonable accommodation, contact Human Resources at.
and by phone in compliance with state and federal guidelines; as well as internal policies/procedures. This position will be based out of our Main Office (8th Avenue South) location in Nashville but will occasionally fill in at nearby branches in the Greater Nashville Area.
Hours are generally Monday-Thursday: 8:30 AM-5:00 PM; Friday: 8:30 AM-6:00 PM. Compensation: Begins at a minimum of $20/hr. Mileage between the branches will be reimbursed. Additional Compensation Opportunities: TTCU offers an incentive program based on referrals of products and service and goals met by the Credit Union. The Tennessee Credit Union exists to care for the lives of our employees, member, families, and
communities. We care by putting people before profit, relationships before fees, families before timecards, and community trust before growth. While we're serious about our mission, we don't take ourselves too seriously.
We are a team that values creativity, collaboration, and above all fun! BENEFITS We are proud to offer competitive wages and an extensive benefits package including major medical, dental, vision, retirement, 12 paid holidays and more! Visit our careers page to learn more: REQUIREMENTS Accuracy in cash handling and transactions. Ability to assist members by telephone or in person in a professional and efficient manner. Adaptable and capable of working with frequent change.
Ability to learn and follow federal regulations as well as company policies and procedures.
Regular and reliable attendance. Computer skills are required. PHYSICAL REQUIREMENTS Ability to sit and/or stand for long periods of time. Ability to use a computer for long periods of time. Ability to work in non-smoking environment. QUALIFICATIONS High school diploma or equivalent required. Financial experience or heavy cash-handling/customer service experience preferred. TRAVEL Employee will be traveling to assist branches on an irregular basis. TTCU is an Equal Opportunity Employer. No recruiters please. Job Posted by Applicant Pro
to them. Performs primarily in teller role, but has secondary responsibilities in new accounts. Accurately and efficiently processes and records routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments.
Promotes and advises on the bank's products and services and refer the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or channel to address their need. MAJOR DUTIES AND RESPONSIBILITIES: Provides quality customer service through courteous and accurate handling of transactions. Performs specialized tasks such as preparing cashier's checks,
cash advances, and ATM Balancing. Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips.
Accurately balances assigned cash drawer. May serve as Vault Teller or Vault Teller Backup. May be responsible for operating and balancing a Teller Cash Recycler (TCR). Ensures compliance with all internal controls and policies and procedures Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional
Development or CFT courses. Completes all required monthly and quarterly training.
Accurately processes and/or reports the following as outlined in established branch procedures: Garnishments, tax levies, subpoenas, etc. Counterfeit Currency Report. Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc. ) Night deposit logs. Balancing and reporting of the negotiable instrument log. Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts. Receives deposits and ensures that all accounts are properly processed.
Establishes retirement accounts, and makes arrangements for direct deposits. Completes arrangements and documents for special services such as exchanges of foreign currency. Carries out the financial institution's client retention strategies. Proactively prospects for new business. May serve as Publicity Coordinator and/or Digital Champion. Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists. Opens and closes office by following established security procedures. Represents the financial institution in community affairs and civic organizations.
Performs any other duties assigned by the supervisor. JOB QUALIFICATIONS High school graduate or equivalent. One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required. Ability to interact with customers in a professional and friendly manner. Job Posted by Applicant Pro
creativity, collaboration, and above all fun! We are looking for a skilled Floating Banker. The Banker (Floating) is an integral part of our front-line branch staff and provide our membership with exceptional member service through cross-selling products and services to promote financial wellness.
Day-to-day job duties include: Performing specialized functions assisting members with new and existing accounts and loans. Assist in assuring loan quality and in achieving goals of the Credit Union's strategic plan. Interview members, process applications for loans, and disburse loans as directed. Emphasis is placed on pairing members with the right products and services to enhance their financial
situation. Maintain awareness of all current rates and marketing promotions. Provide prompt, efficient, and courteous service to meet members' needs. Perform all duties in compliance with applicable regulations, particularly relating to lending, new accounts; Bank Secrecy and security issues.
Must be willing and able to travel. This position will be based out of our Main Office (8th Avenue South) location in Nashville but will occasionally fill in at nearby branches in the Greater Nashville Area. Hours are generally Monday - Thursday: 8:30-5:00; and Friday: 8:30-6:00. Compensation: Begins at a minimum of $22/hr. Mileage will be reimbursed. BENEFITS We are proud to offer competitive wages
and an extensive benefits package including employer paid medical, dental, vision, basic life and AD&D, long-term and short-term disability for all employees (additional coverage for family members may be selected at the expense of the employee).
We also offer a 401K Defined Contribution Plan with a generous employer match up of 7%, and twelve (12) paid holidays! Visit our careers page to learn more. www. ttcu. org/careers REQUIREMENTS Regular and reliable attendance; accuracy and attention to detail. Thorough knowledge and observance of Credit Union policies and procedures, of loan documentation and credit-granting criteria, interest rates, and payrolls.
Superior communication skills. Ability to communicate effectively in English orally and in writing, communication skills in other languages also desirable. Good math and computer skill are strongly desired. Ability to learn and follow federal regulations as well as company policies and procedures. PHYSICAL REQUIREMENTS Ability to sit and/or stand for long periods of time. Ability to use a computer for long periods of time. Ability to work in non-smoking environment. QUALIFICATIONS High School Diploma or equivalent required Two years' experience in a credit union, bank, or financial institution required.
Experience with consumer loans and new accounts preferred. Prior banking or credit union experience is a plus. TRAVEL Employee will be traveling to assist branches on an irregular basis. TTCU is an Equal Opportunity Employer. No recruiters please. Job Posted by Applicant Pro
business environment. We are looking for a full time Universal Associate (Teller) to join our growing team! This position is located at our Nashville location. ABOUT CORNERSTONE FINANCIAL CREDIT UNION: Cornerstone Financial Credit Union currently has six locations that surround the Nashville area.
These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service. IS THIS POSITION FOR YOU? We are looking for
someone who is engaging and energetic to provide exceptional service to the members at Cornerstone Financial Credit Union. As a Universal Associate, you will provide quality service to our members by processing transactions accurately in accordance with established policies and procedures and educating about our products and services.
This position is the " frontline" of the credit union and is a key role in achieving our member satisfaction. DUTIES AND RESPONSIBILITIES: Process member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires. Proofs and verifies transactions. Examines
documents for endorsements and negotiability. Detects and resolves discrepancies.
Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union. Performs account maintenance, creates debit cards, and orders checks. Completes various forms associated with account ownership and member authorizations. Cross-sells and promotes CFCU products and services. Balances daily transactions and verifies cash and check totals. Investigates and resolve out-of-balance conditions. Purchases and sells funds to the vault as needed to keep cash drawer at required levels. Understands and adheres to all applicable banking regulations and CFCU policies and procedures.
Responds to member questions and direct them to other staff as needed. Stays informed and knowledgeable of all credit union rates, fees, products, and promotions to assist the members with financial needs. Actively cross-sells products and services. Provides information to members concerning different types of consumer loans, credit cards, terms, interest rates, and potential documentation needed for the loan. Educates members on technology and digital solutions offered by Cornerstone FCU. Attends required training and department meetings as directed by the Branch Manager and Training Manager.
Keeps work area clean, secure, and well-maintained. Ensures all required documents are imaged. Ensures confidentially of all sensitive information including members' data. Abides by all security and robbery procedures. Assists with training other staff members as assigned. Performs other duties as requested. JOB SPECIFICATIONS: Education High school diploma or equivalent is required. Some college or specialized financial services training is preferred. Experience One year of teller experience is preferred. Minimum one year of customer service and/or sales experience with cash handling is required.
Physical, mental and visual requirements The duties of this job are varied and are primarily designed to accommodate members. To efficiently meet the service needs of members, the job often requires the ability to alternate between standing, sitting and walking. Many of the duties are performed with a personal computer and require manual dexterity and accurate visual observation. Manual dexterity is also needed to quickly and accurately handle cash and essential documents. Excellent verbal and audio communication skills are needed to serve the members.
The volume and nature of the duties of this job require the physical and mental stamina to withstand occasional periods of high stress. Personal qualifications This is a highly visible, public contact position. A " people-oriented" personality, with a professional, caring, friendly, and sincere attitude is required. Company loyalty, a positive attitude, and dependability should be demonstrated in this position. Must be able to function as a team player and cooperate with co-workers, members, and business associates. Job Posted by Applicant Pro
recognize opportunities to cross-sell products to customers. Must be able to work four days a week Monday - Friday between the hours of 10:00am - 4:00pm totaling 20 - 25 hours per week. Tellers must adhere to all Bank policies, procedures and all compliance regulations.
DUTIES1. Processing deposits2. Cashing checks3. Balancing debits and credits4. Cross-training and cross-selling5. Other duties as assigned QUALIFICATIONSMust be able to work four days a week Monday - Friday between the hours of 10:00am - 4:00pm totaling 20 - 25 hours per week High School Diploma or Equivalent Previous teller experience a plus Ability to multi-task Customer service skills / good telephone etiquette Computer
Literate Minimum 1year of retail experience and cash handling All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, gender identity, gender stereo typing, and age.
Independent Bank is an EO/AA Employer - M/F/Vets/Disabled
