while providing them with the resources of a traditional bank supported by cutting edge technology. We are passionate about guiding our customers through each financial life stage and understand they desire and deserve choices on how they wish to bank. As a Relationship Banker (RB), you will be responsible for building, expanding, and retaining existing client relationships while providing an exceptional client experience.
Relationship Bankers will provide expert financial solutions to existing and prospective clients by backssing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals. Relationship
Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic 'At Work' events.
Relationship Bankers are expected to achieve and/or exceed their established individual and branch goals. They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers are professional and positive Simmons Ambassadors while meeting and exceeding our client's expectations. All Relationship Banker Positions will receive the same training on all requisite
products, services, needs based conversations, and other tools necessary to perform the role.
The positions will be goaled with an increase in revenue expectation per position from RB I, to RB II, and then Sr RB. The Sr RB will also serve as a liaison for operational items with strong delegation skills. Essential Duties and Responsibilities Responsible to share and recommend the banks full scope of resources with customers, including traditional in branch services, digital capabilities, and business partner resources Ensure that individual goals are met through required levels of in person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy Perform all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research of customers' accounts, and complying with BSA and CIP requirements Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)' consumer loan portfolio(s); coach staff(s) (applies only to Sr RB in the absence of an AFCM) to sell and handle consumer loan requests in an effective manner Uncover needs and refer customers to a partner centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors Maintain a high level of client satisfaction by engaging our customers and ensuring we are providing an optimal customer experience Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Process customer requests and transactions in a positive, accurate and professional manner while engaging in a genuine conversation to help identify needs and recommend solutions Performs other duties and responsibilities as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirement listed below are representative of the knowledge, skill, and/or ability required. Skills Ability to effectively motivate and present information in one-on-one and small group situation, to customers, clients and other employees in the organization Embrace a team centric approach to collectively help our customers in an ever evolving and fast paced banking environment Coach and lead the branch team according to process and protocol in the absence of an AFCM Met or exceeded individual goals for the most recent 3 of 4 quarters Regularly conduct team kickoff and meetings with guidance of branch leadership Assume the role of SME (Subject Matter Expert) in branch as related to all product and services offerings Work jointly with branch leadership in guiding and reinforcing training with all junior associates Under the direction of Financial Center Manager, coach transactional associates toward conversation starters and improved referrals Education and/or Experience HS Diploma/GED Two years customer-facing and goal-oriented experience This position requires registration with the National Mortgage Licensing System and Registry (NMLS) and/or Obtain an NMLS license after employment.
Please refer to (http: /mortgage. nationalwidelicensing. org) for more information Computer Skills MS Office programs Understand and utilize social media platforms to help share brand awareness and obtain market knowledge Other Qualifications (including physical requirements) Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and minimal overnight and/or out of town) Ability to provide support and guidance at other banking institutions within the market Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, interaction, ancestry, interactionual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities.
These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.
teller operating policies, backsses risk of presented transactions, and takes steps to minimize loss in ITM transactions. Provides excellent member service while promoting the Credit Union’s services. Handles all phases of teller transactions including but not limited to checking, savings, and loans.
Accepts cash and checks for deposit, cash checks and savings withdrawals within designated limits. Verifies endorsements as required by teller operational policies. Reports suspicious activity through proper channels. Follows policies and procedures set forth by the Credit Union. Demonstrates solid understanding of fraud and other risks associated with ITM transactions. Provides high level of excellent member service according to TVFCU service guidelines Complies with all Federal and State Credit Union laws and related regulations. Performs other duties as assigned.
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity
to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more
experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Desired Qualifications: 1+ year of experience interacting with people, demonstrated through work, military, or education Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Posting Location(s): Brentwood Branch - 5415 Maryland Way - Brentwood, TN - 37027 Posting End Date: 11 Jan 2024 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.
Please see our Drug and Alcohol Policy to learn more. PDN-9b01d0f8-e32f-4f10-89e1-e39891c964e4
