for the right persons. We provide both factory and internal training for advancement potential within the dealership. Salary and benefits are commensurate with experience and will only be discussed upon the positioned being offered after interview process.
We look forward to receiving your Resume. Two years or more previous automotive service experience. Ability to be on your feet for long periods of time. Ability to follow processes to ensure quality and safety Must pass a drug test Must pass a physical Valid driver's license and a good driving record. Must display good judgment. Experienced Maintenance Service Advisor Responsibilities: Schedule service appointments by answering incoming
service calls Greet customers in a timely, friendly manner and obtain information Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer Prepare repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required Provide the client with an accurate estimate of repair or maintenance cost.
An explanation of associated cost, detailing problems and pertinent information and secure client authorization of repair or service Can work in a fast-pace environment, are organized and manage time efficiently
Documenting work performed on each vehicle on the repair order.
Providing an exceptional customer experience to drive loyalty Experienced Maintenance Service Advisor Benefits: We have a comprehensive Pay Plan and Benefits package that will be explained in detail with Selected Job Candidates Job Type: Full-time Experience: Service Advisor: 1 year (Required) Job Type: Full-time Salary: $45,000.00 to $100,000.00 /year The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $15.50. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
advancement within the dealership. Experienced Tire and Lube Technician Qualifications: Two years or more previous automotive tire and lube technician experience. Ability to be on your feet for long periods of time. Ability to follow processes to ensure quality and safety Must pass a drug test Must pass a physical Valid driver's license and a good driving record.
Must display good judgment. Experienced Tire and Lube Technician Responsibilities: As an Automotive Tire and Lube Technician you will perform vehicle maintenance as assigned in accordance with dealer and factory standards. Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance
with dealership and factory standards to drive Customer loyalty. Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
Documenting work performed on each vehicle on the repair order. Providing an exceptional customer experience to drive loyalty Experienced Tire and Lube Technician Benefits: Excellent Pay Monthly Bonus Paid Vacation 401k Retirement Plan Health and Dental Insurance Manufacture Training Career Advancement Job Type: Full-time Required experience: Automotive Tire and Lube Technician: 2 year Job Type: Full-time Qualifications Licenses Driver's License Other Licenses Other Ability to read and comprehend
instructions and information. Professional personal appearance.
Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basisfor prolonged periods Climbing stairsladders Repetitive hand/finger movement on a regular basisfor prolonged periods Grasping/grabbing with hands on a regular basisfor prolonged periods Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Meet your daily and monthly flag hour objections set by management. Complete repair and service work in accord with factory specified Strategy Based Diagnostic Procedure. Provide excellent customer service for all customers both external and internal including dependable vehicle service. Receive service assignments from the service dispatcher or service management and complete them in the order instructed. Finish repair work in the allotted time. Constantly increase efficiency skill level. Request parts for the job as soon as it is determined that they are needed.
Inform service writer of supplemental work required or of any delays to estimated completion time as soon as they are ascertained, so the customer can receive up to date information. Aid service writer in writing up work orders, test riding, customer interaction, or any other concerns need to guarantee customer satisfaction. Maintain a clean work area and assist in keeping the shop neat and organized. When the job is completed, make sure the proper paperwork is completed and filed. Stay current with technical qualifications by finishing any required training programs.
Maintain the vehicle so that it is cleaner than when the customer dropped it off. Reduce return repairs, if they do occur, complete them quickly and adequately. Fallow the manufactures strategy based diagnostic procedures on all repairs. Use the Dealerships Service Price Guide for repair estimates. Quality control your repair work to assure all vehicles are repaired right on the first service visit. Attend Factory sponsored training classes. Call upon the Shop Foreman for assistsnce when the need arises. Supervise work of apprentice technicians assigned to you.
Complete a Multi-Point Vehicle Inspection on every vehicle assigned to you. The Lube Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $25.00.
Must be able to communicate with other employee's. Qualifications Would prefer GM Parts experience 5Years, With Dealer-Track DMS experience. Must be able to multi task. Must be reliable and on time. Must be able to work every other Saturday per Schedule.
The Counter Person Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $25.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
