programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. - Assist customers to acquire services that facilitate program goals (e. g. educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
- Follow-up with customers to ensure that their needs are met and questions and concerns are resolved. - Interact with other team members to provide expertise and assistance in resolving participant issues. - Maintain accurate and timely case notes on all customer contacts and document
activities. - Share information about outreach and engagement efforts with project staff. - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.
Minimum Requirements: - High School diploma or equivalent with 0 - 1 years of experience. MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved
outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.
With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max USD $20.00/Hr. Posted Min USD $11.54/Hr.
its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer
a customized business approach, honoring what's special about each local marketplace. Are you outgoing and value customer service? Are you knowledgeable and service-oriented?
Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Salesperson. About the Role: You will: Interact with our customers primarily via telephone by providing the customer service required to generate and close sales. Meet or exceed the established sales and gross profit goals, and to increase profit sharing. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers
who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor.
Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
About You: High school diploma or equivalent Minimum 1 year experience in customer service or inside sales; contractor sales preferred Knowledge of products sold in the Profit Center Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data Our ideal candidate will also: Possess outstanding customer service, telephone/verbal communication, and generous listening skills. Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
Build influential relationships and trust with customers and vendors through open and interactive communication. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and close the sale. Be able to build positive working relationships and inspire teamwork with co-workers. Be able to learn and operate the computer related systems used to process orders. Be able to learn to operate warehouse material-handling equipment.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Medical, dental, vision, and prescription coverage 401(k) Retirement cash account with company contributions Life insurance Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time Targeted training programs focused on your personal and professional growth EEOC Statement Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace.
Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. Other details Pay Type Hourly Phoenix, AZ, USA Hajoca Corporation Job 5197 by e Quest
You will be the first point of contact for assistance or information regarding eligibility, benefits, authorizations, claims, referrals and/or any other member/provider demands. Lastly, you will assist and advocate for members and/or providers throughout the complaint and appeal process and support members with timely appointment scheduling.
Think you've got what it takes? Job Duties & Responsibilities • Act as a secondary resource to Call Center Representatives in the absence of the Team Lead and responds to escalated calls and triages to management, if necessary • Identify and handle a variety of routine to complex customer or prospect inquiries or requests • Educate members about their
health coverage benefits and services and empowering members/providers by directing them toward available resources for self-help • Meet Senior Member Service Representative performance goals for customer satisfaction, quality, productivity, and all performance metrics • Ensure all HIPAA and state privacy and confidentiality requirements/regulations are adhered to at all times • File complaints and appeals on behalf of members and providers within the regulatory timeframe and in compliance with departmental policies and procedures Skills & Requirements • High school diploma or GED • Minimum of 3 years of customer service, call center, and/or experience within managed care or insurance industry
or • A Bachelor's degree may substitute for two (2) years of the required experience • Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's, unless approved for a medical or religious exemption.
Founded in 1996, Texas Children's Health Plan is the nation's first health maintenance organization (HMO) created just for children. We provide STAR/Medicaid and Children's Health Insurance Program (CHIP) to pregnant women, teens, children and adults in Houston and surrounding areas. Currently, the Health Plan has more than 375,000 members who receive care from our network of more than 1,100 primary care physicians, 3,200 specialists, and 70 hospitals.
Texas Children's Health Plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. To join our community of 14,000+ dedicated team members, visit texaschildrenspeople. org for career opportunities. You can also learn more about our amazing culture at infinitepassion. org. Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, interactionual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
We deliver an integrated smart home system with in-home consultation, professional installation and support, as well as 24/7 customer care and monitoring. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job - We'll ship everything to you directly! 4/10 work schedule with home dispatch (clock in and out from your driveway each day).
We pay for your drive time to/from and in-between appointments! Why Join Vivint? Ten paid holidays Two weeks paid time off Employee pricing on smart home products Medical/Dental/Vision/Life coverage 401(k) plan with matching Career development and leadership opportunities Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology.
As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments
into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
Who we're looking for: Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. In the state of Washington, an EL06 or a trainee card is required. In the state of Oregon, an LEA license is required. Exceptional customer service skills Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician Clean driving record and valid license Someone who thrives in a team environment as well as independently Physical demands of the job: Lift and carry up to 45 lbs.
Climb ladders up to 14 feet Work in attics and other limited-space areas Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae74aee-bf74-58bd57ec6b4d
consultation, professional installation and support, as well as 24/7 customer care and monitoring. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job - We'll ship everything to you directly! 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
Why Join Vivint? Ten paid holidays Two weeks paid time off Employee pricing on smart home products Medical/Dental/Vision/Life coverage 401(k) plan with matching Career development and leadership opportunities Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology.
As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on
you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
Who we're looking for: Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! Exceptional customer service skills Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician Clean driving record and valid license Someone who thrives in a team environment as well as independently Physical demands of the job: Lift and carry up to 45 lbs.
Climb ladders up to 14 feet Work in attics and other limited-space areas Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae74a05-749e-4433-90f2-ccf1a61d3116
is available for this position. Are you an experienced hotel/hospitality employee? Do you enjoy technology and problem-solving? If this describes you - we're looking for Customer Support Administrators to own Tier 1 Technical Support! You'll be learning and supporting a proprietary, enterprise Oracle application and doing things like running SQL queries to solve issues, investigate network problems and help users navigate bugs, outages, and any other issue they may have.
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales, non-technical
customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services.
As a main point of contact for customers, you facilitate relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and intensified issues. Some of what we do: Be the first line of telephone contact for our customer base - You are the face of Oracle Support Check customer entitlement for support and work with the Support Operations HOST team where entitlement is unclear Provide first line application support for a wide range of product or systems related service requests
Log and handle support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines Analyze and solve customer issues, working towards the resolution at first level within a timely manner or work with your manager or team lead to reassign to the appropriate resource or group Take ownership of SRs and supervise through to resolution - this includes SRs passed to other teams or external partners Maintain good relationships with customers, collaborating closely with customers during the incident process to ensure that they are kept informed of progress Chip in to Knowledge by actively commenting and providing feedback on KM articles.
May reproduce technical issues that customers report in a test environment in order to fix & resolve Carry out other duties as reasonably requested by your line manager We like to see: Experience in the Hotel/Hospitality or Food & Beverage industry Customer Focus - the ability to empathize with customers to deliver extraordinary customer service Proven attention to detail and accuracy Good interpersonal skills and a phenomenal teammate - able to work as part of multi-disciplinary teams Excellent verbal and written communication skills We love to see: Experience using Opera PMS systems Some professional IT experience A passion for tinkering: building your own PCs, setting up personal networks at your house, etc.
Preference for fixing and solving problems rather than " plug-and-play" solutions Network+, Comp TIA A+, Cisco, or related certifications are advantageous SQL knowledge comes in handy on the job An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more.
We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work.
It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before. Oracle is an Equal Employment Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer PDN-9ae5dab2-f5d8-47ad-9e40-4224508cd2d7
care and monitoring. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. Why Join Our Technician Team? Competitive hourly base plus uncapped commission Comprehensive paid training & Ongoing coaching and support Company take-home vehicle and gas card Cell phone and work tablet We provide all tools necessary to perform the job - We'll ship everything to you directly!
4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! Why Join Vivint? Ten paid holidays Two weeks paid time off Employee
pricing on smart home products Medical/Dental/Vision/Life coverage 401(k) plan with matching Career development and leadership opportunities Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology.
As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have
been looking for - peace of mind. Who we're looking for: Our technician team is made up of a wide variety of backgrounds and experience levels.
We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! Exceptional customer service skills Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician Clean driving record and valid license Someone who thrives in a team environment as well as independently Physical demands of the job: Lift and carry up to 45 lbs.
Climb ladders up to 14 feet Work in attics and other limited-space areas Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. k, If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae74a86-381b-4dc9-9cb5-bb403d470169
reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and Moisture Shield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; Pebble Tec® pool finishes; plus popular brands of landscape and gardening materials.
SUMMARY This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist customer with product questions, ordering, order tracking, complaints,
and problems Enter orders into system for billing and delivery Prepare quotes and coordinate mailings of literature and samples Coordinate delivery schedules with dispatch Keep merchandise & sales brochures stocked on shelves Retrieve needed information for credit department Issue credits or debits accurately when applicable Answering incoming calls and managing voicemails Taking sales orders from sales representatives and customers by phone, radio, email, and text message Assisting walk-in counter customers Receiving cash payments and running credit card approvals and check approvals Categorizing, filing, scanning, and maintaining ship ticket copies and customer records for audit purposes Printing
and distributing emailed customer purchase orders duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as ne QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job. REQUIREMENTS / EDUCATION / EXPERIENCE Experience within the Paver or Masonry business a plus, but not Mandatory High School diploma or GED or equivalent in related experience Detail oriented Ability to compute basic math Skilled in Microsoft Office suite Organizational and problem-solving skills Experience with multi-line phone system Attention to detail Strong phone and verbal communication skills along with active listening Ability to multitask PHYSICAL ENVIRONMENT Ability to sit or stand for extended periods of time Ability to perform repetitive motions of the wrist, hands, and fingers to use a PC and keyboard Bending and some lifting Extensive writing Extensive phone and radio use Tasks can be very repetitive Slight lifting of ship tickets and overnight packages What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage.
We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability--If you want to know more, please click on this link.
reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and Moisture Shield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; Pebble Tec® pool finishes; plus popular brands of landscape and gardening materials.
Job Summary Reporting to the Regional Sales Manager- Lead, this position supports our distributors, dealers, and contractors with day-to-day customer relations, such as, product merchandising, conducting product demonstrations and training sessions. This person will also be maintaining display
standards, delivering samples and marketing materials to our dealers. This position will provide excellent growth opportunities within the company. Responsibilities Conduct hands on job site product demonstrations and trainings Support the Regional Sales Manager's by doing the merchandising at our sales locations Develop a territory coverage plan with the support of the RSM Lead and team Work with Salesforce to register and note all activities (training provided) Occasional work required outside normal business hours Time management and travel planning Drive from locations to locations using personal car or plane travel to support the sales team Requirements Bachelor's degree in Business or other
equivalent education with strong direct customer service/sales abilities and people skills Bilingual: Spanish and or Portuguese preferred Light duty truck preferred vehicle Ability to lift up to 50lbs for long periods of time (full days with breaks) Valid drivers license / clean driving record Hardscape experience preferred Overnight travel by car and or plane Excellent communication & time management skills Work well within a team environment Up to 50% travel Computer literate, especially MS Office suite, order tracking software, email, etc.
84% of our managers are internal promotions. Foundever supports i Phone/ Android devices. For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device. You’ll Enjoy An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience.
Whether you are onsite (location) or working from home, depends on the results of your backssment and interview. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
Key Personality Traits Team Player Numbers and Goal Driven Detail Oriented Organizational Management Open to feedback on Core Competencies Patience Navigating and investigating systems Customer Service Aptitude Critical Thinking Knowledge Retention Process Driven Skills, Knowledge, and Abilities: Strong technical ability to provide Tech Support and understanding of internet and VPN connections Knowledge of advanced computer operations to include navigating Google Chrome/Microsoft Edge (multiple tabs) Experience uninstalling/reinstalling apps on IOS and Android Devices and TVs Experience casting service from mobile devices to TV with Streaming apps on TVs and streaming devices i.
e. amazon
firestick, roku, apple TV, Chromecast Multitasking - quickly and accurately performing multiple tasks (i.
e. talking, listening entering and documenting information, seeking information, problem solving) simultaneously while managing the pace of the call and maintaining focus on the customer. Building Rapport – Ensuring that customers have a positive image of MLB: by politely greeting customers, determining customers desired interaction style and responding accordingly, diffusing irate or insistent customers, maintaining an appropriate demeanour for all customer interactions, checking customer satisfaction and following up to ensure that the customer’s needs have been met or exceeded.
Communication – Expressing information in a clear and concise manner without rambling; speaking in a pleasant tone and volume; using effective voice inflection and enthusiasm; using correct and professional vocabulary, grammar and sentence structure. Interacting effectively with variety customers including those not technically savy Ability to change and adapt to new client policies and follow procedures quickly Ability to explain a resolution in different ways, tolerance to describe more than once a resolution and skills to guide the resolution across probing questions.
Courteous and memorable on the phone with strong customer service orientation Dependable attendance and constant communication with proficient attention to detail Good comprehension skills and responsiveness to communications and instructions Strong sense of urgency to fully resolve all customer issues. A real inherent “want” to help the customers Commercial aptitude (not sales). Great verbatim, reading and comprehension skills Qualifications: • Able to drive customer satisfaction through voice, chat, and/or email communications • Can multi-task and navigate through multiple systems • Are eager to advance your career with a reliable company • Excellent writing, grammar, and communication skills • Are 18+ years of age • Have a high school diploma or GED • Can pass a criminal background check & drug test • Have 1 -2 years of service, sales, and/or retail experience Benefits: $16/h 100% Paid Professional Training Employee Assistance Program (EAP) Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we’re the team behind the best experiences for 750+ of the world’s leading brands, from Fortune 500 companies to local startups.
We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.
Value Conversation. Get to know us at and connect with us on Facebook, Linked In and Twitter. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, interaction, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, interactionual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors.
This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations, and invoicing and collections.
To be a successful Cosentino CSR you need to focus on helping both external and internal customers by communicating in a patient, empathetic, passionate manner. Our Customer Service Representatives always put themselves in our customer’s shoes and advocate for them when necessary. As a Customer Services Representative, you will be handling different responsibilities: • Responsible for developing and maintaining
customer relationships by overseeing different operative responsibilities. • Processing, monitoring, and following up on customer purchasing orders. • Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and the sales team in case of discrepancies.
• Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service. • Creation of invoices and corrections, if necessary, as well as returns of material. • Scheduling visits to the
showroom, leading material views & reservation of specific material.
• Solving customer issues from order to delivery and maintaining customer account receivables. • Providing customer support over the phone, face-to-face, and via email. • Performing analysis in SAP as requested by General Manager, Operations Manager, or the sales/promotion force. • Managing and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, and placing marketing materials. • Logging attending to daily visitors and events, recording each visitor/event into Salesforce. • Support the sales team by, preparing sample shipments for customers and end-users, checking stock of materials when requested, as well as highlighting any stock issues that may arise to help them achieve and exceed sales targets.
• Other tasks upon request of the manager. What you need to succeed Professional Experience Required • 3+ years of experience in Customer Service. • 2+ years of experience with invoicing and order entry. Desired: • Customer Service experience in construction, manufacturing, distribution, or related industry experience Knowledge Required: • Computer literacy to a relatively high standard: outlook, excel, word. Desired: • Use of SAP, ERP, or order system Academical Background Required: • High School Diploma/GED Desired: • College degree What we do offer You will join a company: • With an international mindset and presence in 100+ countries.
• With an amazing growth story, sustained by extraordinary innovation with products such as Silestone®, Dekton®, and Sensa by Cosentino®. • In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project. About Cosentino At COSENTINO, our purpose is to inspire people through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces.
Our products are designed to provide innovative and functional solutions for either home or business spaces, such as Kitchen and Bath worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all geographies and career opportunities for Talented people like you. Cosentino is an Equal Opportunity Employer/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Cosentino are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, interaction (including pregnancy), age, physical, mental or sensory disability, HIV Status, interactionual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Cosentino will not tolerate discrimination or harassment based on any of these characteristics. ” If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-xyz X or at our email address: xyz X@
and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.
We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today. Position Details: Determine and present the appropriate " Grainger Value Proposition" to each account and review how Grainger can add value and help with each account's purchasing needs. Compensation: This position is salaried and
will pay between $47,700 and $71,600. The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team.
You Will: Create a territory plan that optimizes call routes, maximizes time in the field and ensure you are delivering a sales plan that meets performance targets Maintain account and customer contact and record follow up details in Grainger's CRM. Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing
with Grainger through all of Grainger's sales / service channels.
Responsive to customers' real-time needs Grow revenue to reported thresholds. Achieve or exceed shared metrics of daily calls, customer face time minutes. Report accurate information on overall results of customer interactions Identify opportunities, negotiate sales; manage needs and cost requirements. Report to the Field Sales Manager You Have: 1 or more years of sales experience. High School Diploma or GED, two or four year degree. A valid driver's license. Ability to travel and have occasional overnights (dependent on territory). Rewards and Benefits: With benefits starting day one, Grainger is committed to your safety, health and wellbeing.
Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger Medical, dental, vision, and life insurance plans Paid time off (PTO) and 6 company holidays per year Automatic 6% 401(k) company contribution each pay period Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement A comprehensive set of emotional, financial, physical and social wellbeing programs DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace. At Grainger, we are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
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to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world. Our portfolio of more than 150 renowned brands span various categories, from
frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the Essilor Luxottica collective to achieve their targets.
They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of. GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support,
offer information, and place orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxottica’s Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned. BASIC QUALIFICATIONS High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills – must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and internet PREFERRED QUALIFICATIONS Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of Luxottica’s optical products and a strong command of the industry language Bilingual Spanish or French Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
satisfy? If yes, we would love to have you apply. We are looking for someone to join our Customer Support Team. The position is full-time with fantastic benefits. In this role, you’ll provide customer service to customers through phone and digital channels.
You'll address customer/account inquiries, resolve incidents related to customer facing technology, process cash management requests, backss possible fraudulent activity on customer accounts. Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to
our success in the marketplace. Essential Duties & Responsibilities Provide support to customers utilizing the Association’s digital portal, online banking and other customer-facing tools.
Address business and technology related questions on the Associations’ digital portal, online banking and other customer-facing tools. Review and complete all requests pertaining to online users’ access and banking limits. Ensure appropriate authorization forms are completed correctly. Promote and provide ongoing customer support for cash management products. Follow established protocols to prevent fraud and risk, ensuring appropriate authorization forms are signed and documented. Complete quality control
on outgoing wires and ACHs and provide appropriate training to Association teammates.
Review transactions the internal system flags for possible fraud and complete customer verification of transaction when needed. Provide service and support for Retail and Corporate customer interactions that originate through an automated call distribution phone system and digital communication channels (chat, email, text). Responsible for accurately documenting customer interactions and seeing them through to resolution, including collaboration with teammates and escalation to internal resources when necessary. Process cash management requests (wires, ACHs, internal transfers, stop payment requests, payment by phone).
Effectively listen for future needs - consistently promote and cross-sell other Association products and services. Maintain an active knowledge of support resources, such as policies and procedures, knowledge bases and key subject matter experts to resolve interactions timely, accurately and in compliance with the Associations' policies and regulations. Assist in the creation and maintenance of support documentation and knowledgebase articles, as appropriate. Assist in the ongoing analysis and improvement of support processes to ensure operational excellence and delivery of a consistent and quality customer experience.
Education Requirements Associate Degree in Business Administration or related field is required. Bachelor's Degree is preferred. Years of Experience 2+ years’ banking or financial services customer support experience or a combination of related experience and/or specialized training required. A broad working knowledge of Farm Credit Services of America’s products and services, lending /credit policies, cash management and security policies and procedures preferred. About Us FCSAmerica and Frontier Farm Credit are jointly managed financial cooperatives but are separately owned by their farmer and rancher customers.
Our customer-owners are directly served by their local financial and crop insurance team. FCSAmerica supports rural communities and agriculture in Iowa, Nebraska, South Dakota and Wyoming. Frontier Farm Credit supports eastern Kansas. Together, we provide credit, crop insurance and other financial services to more than 60,000 agricultural producers and agribusinesses. It takes a lot of expertise to meet the needs of today’s agricultural industry, and our combined 1,900 employees provide that in areas of lending, risk management, technology, marketing, customer and employee education.
We have job opportunities in Omaha, Nebraska, where FCSAmerica is headquartered, and 48 local offices across five states. We take pride in serving every aspect of agriculture, from the young and beginning producer to some of the nation’s largest and most complex agribusinesses.
product recalls and improved manufacturing processes. Markem-Imaje is looking for a self-motivated, confident, and passionate Field Service Representative who has experience with industrial automation and has a passion for delivering solutions. The Field Service Representative will be responsible for delivering, installing, repairing, maintaining, and testing equipment.
Job Responsibilities: Performing general field service repair and maintenance activities required to support Markem-Imaje customers and installed machine base. Resolving operational issues in the field. Identifying any issues and performing troubleshooting procedures. Determining customer needs and offering recommendations.
Contributing to business growth and sustainment through technical involvement, influence, and teamwork. New equipment installations, customer training, emergency and routine repair, contract sales and maintenance and any other service-related activities as directed by management.
Determining and recommending which products or services best fit the customers’ needs. Developing and maintaining technical and operational competency on Markem-Imaje products through study, training, hands on use and field exposure to customer applications. Required to successfully complete product training courses and demonstrate a minimum competency level as defined by management. Achieving and maintaining
a level of customer satisfaction consistent with Markem-Imaje quality guidelines and objectives.
Collaborating and teamworking with sales members to assist with machine demos, installations, technical training, courtesy calls, customer communication and follow up activities. The Field Service Representative will be assigned to a divisional service territory, with primary customer list, which will be considered the primary area of responsibility. Job Requirements: BA of Mechanical or Electrical Engineering degree preferred. 3-5 years Mission-critical field service-related experience a plus. Basic knowledge of electrical, electronic, pneumatic, hydraulic, and mechanical system theory and operation Possess interpersonal and customer relationship management skills.
Willing and able to share knowledge and conduct training to diverse audiences of varying size. Able to work independently and with minimal supervision. Effective time management skills; able to prioritize multiple activities and commitments. The right candidate will be aligned to our values and culture: Collaborative entrepreneurial spirit Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people If you believe you match our values and have the experience we’re looking for, apply!
We can’t wait to hear from you! Work Arrangement : Remote Salary Range : 68,000 - 73,000 We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.
Please contact xyz X@markem- for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.