for someone who: Cleans and tidies all areas to the standard cleanliness within time limits Deliver excellent customer service Create daily job lists and record all serviced rooms Maintain equipment in good condition Report on any shortages, damages or security issues Handle reasonable guests' complaints/requests and inform others when required Check stocking levels of all consumables Comply with health and safety regulation and act in line with company policies and licensing laws Ability to work independently and remain motivated Helpful with customer service orientation Prioritization and time management skills Professionalism along with speed and attention to detail About Nivea Hospitality:
Nivea Hospitality is a management partner to hotels and resorts, committed to delivering excellence in guest services, employee development, and hotel operations.
Like many hospitality management companies, our goal is to inspire enjoyable and refreshing guest experiences that lead to top performing properties for our clients. However, at Nivea Hospitality we believe the only sure way to provide this kind of service is by investing in the lives of the team members who serve our guests. That is why we are relentless at training and developing our team members and providing opportunities for them to grow within the company. Employee Benefits Choice Hotel Discounts Team Building Activities Bonus program for each room cleaned Pay Frequency: Weekly Compensation: Hourly + Tips Marysville, Ohio 43040 Job Posted by Applicant Pro
responding to guest needs, ensuring safety and security of guests, maintaining inventory and cost controls, helping select, train, maintain and manage a motivated and skilled work force. Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for the staff to follow.
Essential Qualifications: We are looking for someone who: Conducts daily walk-throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service and satisfaction at all points of contact Intervene, assist and document instances of incidents directly related to housekeeping efforts Manages supplies, equipment, chemical usage and care of
the property Makes recommendations and implements necessary changes to meet and exceed company objectives and to enhance service and operational efficiency Maintains on-going communication with management regarding the specific and overall condition of assigned areas Anticipates and follows through on needs of the owners/management Serves as a problem solver in instances of dissatisfaction; resolves issues or concerns in a timely and helpful manner About Nivea Hospitality: Nivea Hospitality is a management partner to hotels and resorts, committed to delivering excellence in guest services, employee development, and hotel operations.
Like many hospitality management companies, our goal
is to inspire enjoyable and refreshing guest experiences that lead to top performing properties for our clients.
However, at Nivea Hospitality we believe the only sure way to provide this kind of service is by investing in the lives of the team members who serve our guests. That is why we are relentless at training and developing our team members and providing opportunities for them to grow within the company. Employee Benefits Choice Hotel Discounts Summer Bonus Yearly Bonus $500.00 sign on bonus Pay Frequency: Weekly Compensation: Hourly + Summer Bonus +Yearly Bonus Marysville, Ohio 43040 Job Posted by Applicant Pro