staff. Crescent Academy is a school district that serves over 1,200 students grade level Pre K-12th. Crescent Academy believes in the whole child approach which means that academy staff assists students and their families in bettering their outcomes by creating a college bound culture that expects and teaches strong character, academic achievement, and civic engagement.
Students from all cultural backgrounds and all walks of life attend Crescent Academy. To learn more about Crescent Academy, please visit our website at http: ///.
for a dynamic and experienced Senior Operations Leader to join our team and guide us through the next phase of our exponential growth. Job Description: We are seeking an exceptional Senior Operations Leader with a proven track record building scalable processes, technologies, and solutions in a fast-paced digital health environment.
This role requires a combination of strategic and operational expertise, healthcare experience overseeing clinical process design and revenue cycle management, with the ability to lead cross-functional teams, influence the go-to-market (GTM) function and build a scalable infrastructure to drive growth. The ideal candidate will be an analytical thinker with
strong commercial acumen, capable of building a differentiated customer experience, driving operational excellence, and promoting our culture of teamwork and excellence.
Key Responsibilities: Develop and implement scalable processes, technologies, and solutions to support the company's rapid growth and expansion within the male fertility space. Build a best-in-class operational technology platform to automate operations, streamlining processes and enhancing efficiency across the organization. Oversee the build out of a male fertility clinical process leveraging scarce reproductive urologists, training mid-levels and incorporating a differentiated patient experience. Confirm that all legal,
compliance and licensing requirements are imbedded into the process to facilitate national scale and market leadership.
Lead cross-functional teams, driving collaboration and alignment across departments including Product, Technology, Marketing, Sales, and Customer Success. Influence GTM strategy, leveraging strong commercial expertise to maximize market penetration, revenue growth, and customer satisfaction. Accelerate new market entry and service specific packaging for each new market. Define, track, and analyze key performance indicators (KPIs) for the business, building automated reporting systems to enable data-driven decision making. Partner with the executive team to develop and execute the company's strategic and operational plans, ensuring alignment with long-term business objectives within male fertility healthcare.
8. Cultivate a culture of continuous improvement, fostering innovation and operational efficiency across the organization. Qualifications: Bachelor's degree in business, operations, or a related field; MBA or advanced degree preferred. 7+ years of experience in operations leadership, preferably within the digital health or Health tech industry, with a focus on male fertility. Demonstrated success in building and scaling processes, technologies, and solutions in a high-growth environment.
Strong commercial acumen, with experience in leading or heavily influencing GTM strategy and execution. Exceptional analytical skills, with the ability to define, track, and analyze KPIs and implement data-driven improvements. Proven experience in leading cross-functional teams, fostering collaboration, and driving alignment across departments. Experience in capital raising activities, including pitching to investors and securing funding. 8. Excellent communication and interpersonal skills, with the ability to influence and inspire teams at all levels of the organization.
What We Offer: Competitive compensation package, including equity and comprehensive benefits. Opportunity to make a significant impact on the future of digital health and improve the lives of millions facing male fertility challenges. Supportive and collaborative work environment with a strong emphasis on learning and professional growth. Flexible work arrangements, including remote work options and a commitment to work-life balance. Join our mission-driven team and help shape the future of male fertility healthcare. Apply now by submitting your resume and a brief cover letter outlining your interest and relevant experience.
We look forward to meeting you!
Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Full benefit package including health, dental, vision and more (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Server Responsibilities : You will take meal/drink orders and serve meals in a friendly and timely manner Assure residents and guests are satisfied with their meals Maintain knowledge of all specials and general description of all food items Maintain all side stations and dining areas Follow daily and weekly cleaning schedules Practice all safety and loss prevention procedures Set-up and clean the
Dining Room while maintaining or exceeding hospitality and service standards Qualifications: Must enjoy working with seniors Ability to interact with guests, residents and staff in a courteous and friendly manner Ability to respond promptly to resident needs Ability to balance team and individual responsibilities Ability to work flexible hours as needed Benefits: In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding
401(k) plan with company match our Employee Assistance Program and accident insurance policies.
If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V
consumers to make painful trade-offs, such as cutting back on groceries or putting their health at risk by rationing their medicine or worse – leaving it at the shop counter because they simply can’t afford it. Civica Script and its members are intent on addressing that problem.
Civica Script was created in 2020 in partnership with Civica and numerous Blue Cross Blue Shield organizations to bring affordable versions of common but high-priced generic medicines to market. Our research showed that we could manufacture and distribute quality generic medicines for a fraction of the price many consumers currently pay. We are a statutory public benefit company that is committed to the principles
of providing affordable generic medications in a manner that promotes the social welfare and health of the community. Civica Script is a sister company to Civica, Inc.
(Civica Rx), which was created in 2018 as a nonprofit public asset to help prevent chronic shortages of hospital-based medicines — and the price spikes that often accompany them. Everyone deserves access to the medicines they need to stay healthy. To find out more about how Civica’s innovative model is directly impacting patient care, click here to read a summary from the New England Journal of Medicine. ( catalyst. nejm. org/doi/full/10.1056/CAT.21.0189 ) To learn more about Civica’s plans to bring affordable insulin to
Americans living with diabetes, click here to read an article in Bio Space.
( /article/civica-is-rallying-leaders-to-make-insulin-affordable-by-2024-/ ) Position Summary The Head of Trade and Distribution will manage all aspects of product distribution for the commercial portfolio. This person will provide the vision, leadership, and operational execution, necessary to ensure the Company has the proper product distribution channel partners, reporting capabilities, and cost containment measures in place to ensure financial strength, efficiency, and exemplary patient service. Assists in overall strategic planning to drive the successful growth of the Company.
Headquarters is located in Lehi, UT but remote work is an option. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Build and maintain strong relationships with key decision makers within our strategic channel partners and members. Target, recruit, and set up operationally new strategic distribution partners while managing and maintaining existing distribution partner relationships. Develop a strategic distribution roadmap to achieve broad patient access to Civica Script medicines that maintains the core principles of transparency and patient affordability while meeting business goals and objectives.
Spearhead the development of innovative processes, technologies, and partnerships to establish effective distribution and supply strategies. Assist in identifying and segmenting business development partners with existing ANDAs and/or manufacturing capabilities for prioritized products. Measure and evaluate the quality and effectiveness of all distribution partners and stakeholders and provide timely, accurate, and complete reports on the sales and customer service aspects of 3PL, wholesalers, generic purchasing organizations, and dispensing pharmacies.
Execute on the vision and mission of delivering low-cost, high-quality generics to patients resulting in cost savings while reflecting the core values of the Company. Motivating and leading a high-performance team; attracting, recruiting, and retaining required members of the team not currently in place. Fostering a success-oriented, accountable environment. Performing other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) Bachelor’s degree required; advanced degree preferred. Minimum ten years’ experience in outpatient drug distribution for a medical manufacturer, distributor, wholesaler, GPO, PBM, shop, or some combination of these.
Experience in generic drug acquisition and distribution preferred. Experienced leader with extensive knowledge of the rapidly evolving healthcare ecosystem and outpatient drug distribution, reimbursement modalities, and adjudication processes. Self-directed, team player that can easily navigate a highly matrixed organization and foster internal and external advocates. Energetic, forward-thinking, and creative individual with high ethical standards Intelligent and articulate in relating to people at all levels of an organization with excellent communication skills.
Ability to make persuasive speeches and presentations on controversial or complex topics.
manufacturing of biologic products including media preparation, cell culture, cell counting, formulation, centrifugation and freezing Independently completing required documentation and guiding other operators on proper c GMP recording of entries and comments on batch records, forms and protocols Compiling data for documentation of test procedures and reporting abnormalities Making detailed observations, planning and assisting with data collection, data analysis, writing and disseminating production results Authoring, revising and updating standard operating procedures using the document change system Maintaining broad knowledge of state-of-the-art principles and theories Maintaining inventory,
material transfers and cleanroom-required activities to support c GMP operations Preparing technical summaries, protocols and reports Initiating and closing deviations, investigations and CAPAs of moderate complexity; and Performing special manufacturing and development projects Requirements: Bachelor’s degree in Biomedical Engineering, Biological Sciences or related field 1-3 years of experience in c GMP/c GTP manufacturing environment in academic/industry setting Laboratory experience in mammalian tissue culture is required Working knowledge of the regulatory requirements (c GMP/c GTP) in the biomedical, blood and / or tissue banking industry Exceptional communication and interpersonal skills
Excellent organizational skills and attention to detail Ability to work in a dynamic environment Basic molecular biological and flow cytometry skills are preferred Adaptable/flexible with work schedule with an ability to multi-task and prioritize work From time-to-time extended hours may be required with or without notice, dependent on the work needed Work Environment/Physical Demands: Must be able to sit and stand for extended periods.
Must be able to lift/carry reports and materials up to 40 pounds, move about the office, communicate efficiently and effectively on the telephone or in person, and complete required paperwork. Able to fully gown and work in a manufacturing area.
Work extended or off hours depending on the company needs to respond to manufacturing schedule (including weekends, holidays), as required
Villas tasks for the day2. Keep work areas clean3. Package and label food4. Put away truck deliveries5. Wear proper clothing and shoes for work, along with name tag Major responsibilities and duties:1. Show up to work on scheduled time and ready to start the workday.2.
Package and distribute quality food according to a planned menu and recipe.3. Distribute food according to meal schedules and department procedures.4. Supervise storage and handling of food items and supplies.5. Maintain a clean and organized storage area.6. Two person assist when lifting bins and crates.7. Be polite to all staff, residents, and residents family members.8. Pick up bins, Tupperware, crates, grocery list
etc. Safety and sanitation:1. Operate tools and equipment accordingly to safety standards.2. Follow established procedures to meet high standards of cleanliness, health, and safety.3.
Keep garbage collection containers, work areas neat and sanitary always.4. Correct unsafe conditions in work area and report any conditions that are not correctable tosupervisor.5. Maintain personal appearance and hygiene. Preferred minimum qualifications: special knowledge/ skills:1. Ability to understand and implement food preparation and safety instructions.2. Working knowledge of kitchen equipment and food production procedures3. Ability to safely operate large and small kitchen equipment and tools Physical
and Sensory Requirements: • Must be able to move throughout the workday, (including the ability to kneel, stoop, bend, reach and climb)and be able to stand for up to 100% of an 8 hour shift.
• Must be able to lift up to 50lbs and push pull up to 40lbs• Must be able to speak, read and write the English language in an understandable manner. • Must meet the general health requirements set forth by the policies of this facility. Qualifications: • High School diploma or equivalent preferred• Must have Valid Drivers License• Must have current Finger Print Clearance Card• Must pass Background Check• Must provide proof that you are free of TB
and vehicle data prior to arrival when possible. Have customer sign the write up authorizing work to be done. Explains all diagnostic fees. Greets customers on the service drive at the vehicle in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order including performing the 360 degree vehicle walk around, raising the hood, and explaining the Kia/ Mazda Evaluation. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician (This should only be done with service manager approval and when service drive has coverage. ). R. O. ’s must have a signed write up sheet, Kia/
Mazda Warranty validation, History, and Kia/ Mazda Evaluation attached. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts. Establishes " promised time. " Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day
at a minimum of twice a day at 10am and 2pm. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers.
Implements a quality control process to eliminate comebacks. (a comeback is a vehicle that is back with the same symptom with in 90 days or 4,000 miles of the last repair)Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Supervises all cleaning and prepping of new and used vehicles. Maintains a professional appearance. Keeps work area clean. MARGINAL DUTIES include the following. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A. A. ) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Workplace Hazardous Materials Valid Driver's License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually loud. This is not necessarily an exhaustive list of responsibilities, skills duties, requirements, efforts or working conditions associated with the job.
While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i. e. emergencies, changes in personnel, work load, rush jobs, or technological developments).
for the right persons. We provide both factory and internal training for advancement potential within the dealership. Salary and benefits are commensurate with experience and will only be discussed upon the positioned being offered after interview process.
We look forward to receiving your Resume. Two years or more previous automotive service experience. Ability to be on your feet for long periods of time. Ability to follow processes to ensure quality and safety Must pass a drug test Must pass a physical Valid driver's license and a good driving record. Must display good judgment. Experienced Maintenance Service Advisor Responsibilities: Schedule service appointments by answering incoming
service calls Greet customers in a timely, friendly manner and obtain information Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer Prepare repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required Provide the client with an accurate estimate of repair or maintenance cost.
An explanation of associated cost, detailing problems and pertinent information and secure client authorization of repair or service Can work in a fast-pace environment, are organized and manage time efficiently
Documenting work performed on each vehicle on the repair order.
Providing an exceptional customer experience to drive loyalty Experienced Maintenance Service Advisor Benefits: We have a comprehensive Pay Plan and Benefits package that will be explained in detail with Selected Job Candidates Job Type: Full-time Experience: Service Advisor: 1 year (Required) Job Type: Full-time Salary: $45,000.00 to $100,000.00 /year The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $15.50. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
advancement within the dealership. Experienced Tire and Lube Technician Qualifications: Two years or more previous automotive tire and lube technician experience. Ability to be on your feet for long periods of time. Ability to follow processes to ensure quality and safety Must pass a drug test Must pass a physical Valid driver's license and a good driving record.
Must display good judgment. Experienced Tire and Lube Technician Responsibilities: As an Automotive Tire and Lube Technician you will perform vehicle maintenance as assigned in accordance with dealer and factory standards. Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance
with dealership and factory standards to drive Customer loyalty. Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
Documenting work performed on each vehicle on the repair order. Providing an exceptional customer experience to drive loyalty Experienced Tire and Lube Technician Benefits: Excellent Pay Monthly Bonus Paid Vacation 401k Retirement Plan Health and Dental Insurance Manufacture Training Career Advancement Job Type: Full-time Required experience: Automotive Tire and Lube Technician: 2 year Job Type: Full-time Qualifications Licenses Driver's License Other Licenses Other Ability to read and comprehend
instructions and information. Professional personal appearance.
Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. Sitting infrequently Standing for prolonged periods Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basisfor prolonged periods Climbing stairsladders Repetitive hand/finger movement on a regular basisfor prolonged periods Grasping/grabbing with hands on a regular basisfor prolonged periods Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Meet your daily and monthly flag hour objections set by management. Complete repair and service work in accord with factory specified Strategy Based Diagnostic Procedure. Provide excellent customer service for all customers both external and internal including dependable vehicle service. Receive service assignments from the service dispatcher or service management and complete them in the order instructed. Finish repair work in the allotted time. Constantly increase efficiency skill level. Request parts for the job as soon as it is determined that they are needed.
Inform service writer of supplemental work required or of any delays to estimated completion time as soon as they are ascertained, so the customer can receive up to date information. Aid service writer in writing up work orders, test riding, customer interaction, or any other concerns need to guarantee customer satisfaction. Maintain a clean work area and assist in keeping the shop neat and organized. When the job is completed, make sure the proper paperwork is completed and filed. Stay current with technical qualifications by finishing any required training programs.
Maintain the vehicle so that it is cleaner than when the customer dropped it off. Reduce return repairs, if they do occur, complete them quickly and adequately. Fallow the manufactures strategy based diagnostic procedures on all repairs. Use the Dealerships Service Price Guide for repair estimates. Quality control your repair work to assure all vehicles are repaired right on the first service visit. Attend Factory sponsored training classes. Call upon the Shop Foreman for assistsnce when the need arises. Supervise work of apprentice technicians assigned to you.
Complete a Multi-Point Vehicle Inspection on every vehicle assigned to you. The Lube Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $25.00.
and love helping them find their personal mission in life. As a Team Member at Chick-fil-A Lindale / North Tyler we promise to encourage and grow alongside you and help you achieve the goals you have set for yourself, both personally and professionally.
You will have the opportunity to work closely with a highly motivated and driven franchise owner and directors who are personally vested in your success. You will also get to work with a team that loves and serves others and cares about their community. You Must Be: Passionate About Serving Others Able to Work in a Fast Paced Team Environment Willing to Take Initiative, Grow, and Continuously Learn 16 Years of Age or Older We Offer: Sundays
Off Competitive Pay Flexible Scheduling Part-Time or Full-Time Availability Day-Time and/or Night-Time Availability Scholarship Opportunities Free Employee Meals A Fun Team Environment Development and Career Advancement Opportunities Health Insurance, Retirement, and/or Vacation Benefits (Certain Restrictions Apply)
himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state
and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management.
Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Aid the Technicians with maintaining a clean and organized service department. Maintain and clean the appearance of the general facilities. Detail all cars, both new and used. Wash cars and make sure they are cleaner when the customer left them at the dealership. Handle requests courteously and quickly. Greet outside customers quickly and in friendly and courteous manner.
posting inventory Processing vehicle dealer trades/wholesales Maintain accuracy of Sales Tax Collected Facilitating the flow of paperwork with the Finance Department.
Reconcile Physical Inventory and Flooring Stmt Maintaining appropriate accounting schedules Reconcile corresponding accounts Qualifications: Must have Dealership experience General accounting procedure knowledge and experience Strong excel skills Attention to detail (particularly with typing and bookkeeping)Ability to work in a fast-paced environment Willingness to learn new skills and take on additional responsibilities Strong work ethic Superior communication skills and customer service Education & Experience: High school
diploma or general education degree (GED).
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and use a computer. The employee frequently is required to talk, hear and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision
and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to a computer monitor. The noise level in the work environment is usually quiet. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB.
RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date
appearance. Essential Duties & Responsibilities: Assist with incoming service phone calls. Set up, schedule and monitor service department appointments. Follow up and reschedule missed or late service department appointments. Make follow up phone calls to previous day service customers to ensure complete satisfaction.
Discuss during customer follow up calls the importance of responding to CSI surveys. Bring all customer concerns and complaints to the attention of the Service Manager. Make follow up phone calls to current open recall customers. Respond to all service internet leads and set up service department appointment accordingly. Follow policies and procedures as set forth in Employee
Handbook. Any other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Required: Educational: High school diploma or the equivalent. Experience: One year automotive or related industry experience. General knowledge of vehicle mechanical operations. Special Skills (i. e. licenses, certifications, etc. ): Ability to read and comprehend instructions and information.
Superior communication and customer service skills.
Ability to user personal computer applications including word processing and spreadsheet software. Current valid driver’s license. Physical Demands and Working Conditions: The noise level in the work environment is usually loud. Occasionally required to bend, stoop, crouch, reach, and handle tools. Occasionally requires the ability to lift 40 pounds of material. Frequently works near moving mechanical parts. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Exposed to exhaust fumes or other airborne particles.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date
