embraced, and we strive to treat every customer and employee like family. Schedule: Monday- Friday 8a-5p NO WEEKENDS! Job Duties: • Looking up parts for technicians, and advisors • Receiving parts from manufacturer and outside vendors, unpacking, arranging, and placing items in bins and on shelves when needed • Mirror match new parts with old parts for any discrepancy.
• Retain Supplement parts that need to be processed. • Scrapping Supplement parts not needed or after insurance inspection is complete. • Control and maintain all inventory. • ETC. Requirements: • Automotive dealer parts experience is preferred. • Strong communication skills, especially over the phone. • Ability to work
well in a fast-paced multitasking environment. • Self-motivated and results driven with a positive team-player attitude. • Must enjoy challenges and interacting with a variety of people and situations.
• Highly developed sense of integrity and commitment to customer satisfaction. • ROME SOFTWARE knowledge is a plus but not required. Will train. • Must be able to work in a close team environment as well as on your own Contact Harold Cimorelli Reports to the Parts Manager Qualifications Education High school diploma or the equivalent. Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's
production and quality standards. Physical Requirements Surroundings spend time indoors in air-conditioned areas.
Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.
Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders. Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service.
Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories. Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs.
Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases.
In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers. Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend
company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate
in performance management. Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts.
Diagnose problems correctly and accurately describe those problems on the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal.
Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor.
Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers. Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
old Professional Appearance Vacuum interior and run vehicles through automatic wash Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards Return vehicle keys to the appropriate service consultant Maintains building and ground as needed Assist with shop clean-up and deliveries when needed Benefits available Qualifications Other Ability to read and comprehend instructions and information.
Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundingsspend time indoors in air-conditioned areas. Sittingon a regular basis Standing on a
regular basis Walkingon a regular basis Bending, twisting and/or stoopingon a regular basis Kneeling and/or Squattingon a regular basis Liftingover 50 lbsinfrequently Reaching and/or lifting overheadon a regular basis Climbingstairs Repetitive hand/finger movementon a regular basis Grasping/grabbing with handson a regular basis Pushing and Pullingon a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal
performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. Diagnose problems correctly and accurately describe those problems on the repair order.
Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate. Qualifications Education High school diploma or the equivalent. Licenses Driver's License Other Ability to read and comprehend instructions and information.
Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings move throughout the company facility for most of the shift. spend time outdoors in the weather and elements. spend time indoors in air-conditioned areas. Sitting on a regular basis Standing for prolonged periods Walking for prolonged periods Bending, twisting and/or stooping for prolonged periods Kneeling and/or Squatting for prolonged periods Lifting over 50 lbson a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement for prolonged periods Grasping/grabbing with hands for prolonged periods Pushing and Pulling prolonged periods Expectations General Expectations Must be ableo to follow instructions and communicated effectively both orally and in writing.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors. Understand and follow work rules and procedures. Work evening, weekend and holiday work hours as required. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Parks vehicles in accordance with policy and under direction of Sales/Marketing to ensure that the lot is attractive to potential buyers. Assist Sales and Service Staff in moving vehicles to ensure efficient dealership operations.
Responsible for adding and maintaining key tags and window stickers on all lot vehicles Drives vehicles to other dealerships for 'dealer swaps' or to other vendors as requested. May pick-up or deliever customers as requested using dealership vehicles.
old Professional Appearance Vacuum interior and run vehicles through automatic wash Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards Return vehicle keys to the appropriate service consultant Maintains building and ground as needed Assist with shop clean-up and deliveries when needed Benefits available Qualifications Other Ability to read and comprehend instructions and information.
Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on
a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish
personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Determine costs and completion date. Communicate expected repair time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts.
Diagnose problems correctly and accurately describe those problems on the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have having trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing of warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required.
Start and finalize repair orders for warranty, customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external and internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle.
Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate.
Place Providence RI 02903 Summary Reporting to the General Manager, the Team Member provides front-line service to Sbarro guests in anenthusiastic, friendly, outgoing, clean and safe manner. While each team member is hired for a primaryposition (such as Server / Cashier, Pizza Maker, Steam Cook / Prep, Dishwasher), due to sales volumefluctuations in any given restaurant and the various station responsibilities, each team member may beasked to assist in fulfilling other position duties.
It is desirable that each Team Member be cross-trainedin each duty. Essential Duties & Responsibilities Server / Cashier• Must serve customers within their assigned station, following prescribed methods
and withinprescribed standards for guest service. This includes greeting, enhancing sales throughpurchase suggestions to customers, proper serving procedure, checking for guest satisfaction inaccordance with the standards established for guest satisfaction and recipe compliance.
• Maintains product knowledge, knows the ingredients, presentation, price of all menu items andspecials. • Receives payment for all transactions following prescribed methods and with prescribedstandards for guest service. • Follows all required procedures outlined in Sbarro cash handling policy. • Demonstrates full working knowledge of Sbarro point-of-sale register system. • Completes cleaning and stocking duties
in accordance with the appropriate daily operatingprocedure. • Practices food safety and sanitation standards required of foodservice establishments.
• Follows established cost control systems, including employee food policy and waste guidelines. • Assists other team members when required. • Responsible for the proper use of gloves, utensils, and portion size of each item, temperature ofhot food, and the attractive presentation of all food. • Communicates in a timely manner with the co-workers and management regarding the amountof food on hand and its quality. • Assists other team members Pizza Maker• Prepare all food products in accordance with the specifications outlined in the Recipe Manualand Recipe Cards while utilizing predetermined safety and sanitary procedures.
• Appropriately judges the volume of sales in relationship to pizza preparation and production. • Communicates in a timely manner with the co-workers and management regarding the amountof food on hand and its quality. • Completes cleaning and stocking duties in accordance with the appropriate daily operatingprocedure. • Practices food safety and sanitation standards required of foodservice establishments. • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines.
• Serves customers within their assigned station, following prescribed methods and withinprescribed standards for guest service. This includes greeting, enhancing sales throughpurchase suggestions to customers, proper serving procedure, checking for guest satisfaction inaccordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items andspecials. • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food.
• Assists other team members when required. • Other duties as assigned. Steam Cook / Prep• Prepares all food products in accordance with the specifications outlined in the Recipe Manualand Recipe Cards while utilizing predetermined safety and sanitary procedures. • Operates all station preparatory equipment in a safe and sanitary manner (i. e. knives, steamcooker, dough machine, pizza oven, stove etc. ). • Functions independently to prepare adequate product according to predetermined productionschedules or requirements.
• Correctly maintains all displayed steam table items according to Sbarro Recipe Manual and Sbarro Product Cards while maintaining local health requirements. • Correctly rotates all new and prepared products in a FIFO (first-in, first-out) manner. • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food/cold food, and the attractive presentation of all food. • Serves customers within their assigned station, following prescribed methods and withinprescribed standards for guest service.
This includes greeting, enhancing sales throughpurchase suggestions to customers, proper serving procedure, checking for guest satisfaction inaccordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items andspecials. • Assists other team members when required. • Other duties as assigned. Dishwasher• Maintains sink area, dining room tables and seating, floors, service stations, restrooms and trashreceptacles, including doors, shelves and racks in a clean and sanitized manner in accordancewith restaurant procedures and standards.
• Cleans and sanitizes all restaurants’ trays, pots, pans, pans and other utensils, with theexception of knives using prescribed methods and procedures. • May be required to wash, clean and sanitize restaurant storage areas including walk-in freezersand refrigerator using prescribed methods and procedures. • Serves customers on an as needed basis within their assigned station, following prescribedmethods and within prescribed standards for guest service.
This includes greeting, servingprocedures, checking for guest satisfaction in accordance with the standards. • Completes cleaning and stocking duties in accordance with appropriate operating procedures. • Assists other team members when required. • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions where accommodations do not present an undue hardship to the company.• Ability to follow all health and safety laws, policies and procedures.
• Ability to deliver food orders within specified time goals• Prolonged periods of standing, walking, bending and stooping. • Able to lift 50 pounds. • Able to effectively and safely use kitchen knives. • Adequate command of English language including understanding, speaking, reading and writing. • Basic mathematical skills for accurate cash handling. Other Requirements• Outgoing, enthusiastic, willing to serve the public in a positive manner.
• Able to arrive to work on time. • Able to work in a cooperative manner with the other team members and management staff. • Ability to handle stressful situations in a calm, pleasant attitude. • Ability to manage multiple tasks. Employment Standards• Employees must be at least 16 years of age and possess all documents and permits required bylaw. • Employees under the age of 18 are prohibited from using any machines, equipment, or toolsprohibited by law. • Previous restaurant experience is helpful but not require
