will be responsible for Operating, Maintaining and troubleshooting defensive cyber infrastructure for the Department of the Army information systems throughout the continental United States. RESPONSIBILITIES (include, but are not limited to): Using a variety of tools and resources to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
Document all steps and techniques used during troubleshooting and remediation. Report found open findings for tools and suites used for incident handling Develop and maintain necessary procedures or scripts to apply required updates or patches Keep up-to-date with Cyber Security trends
and capabilities Work and interact with other DCO professionals internal and external to Army Cyber Command, law enforcement to include Counter Intelligence (CI) LNOs, and intelligence professionals as a technical specialist to understand higher-level adversary capabilities Assist the team in updating and maintaining standard operating procedures Must be familiar with a wide range of network/system detection, prevention, and analysis tools.
Responsible for completing other duties/responsibilities as assigned DESIRED SKILLS / KNOWLEDGE: Familiarity with the following computer network defense technologies: Security Information and Event Management (SIEM) systems Network and Host Intrusion
Detection Systems / Intrusion Prevention Systems (IDS/IPS) Network and Host malware detection and prevention Network traffic analysis tools Basic understanding of how to analyze the following data sets: Proxy logs Firewall logs PCAP data Host based security event alerts Windows system and event logs Preferred skills: Unix/Linux i OS administration Windows OS administration Network Infrastructure administration Basic problem solving The ability to multi-task Customer service MINIMUM EDUCATION & EXPERIENCE: HS +4 years of experience, or AA/AS, or BA/BS in Cyber Security REQUIRED SKILLS, EDUCATION & CERTIFICATIONS: IAT II certification (Security+ CE or equivalent) upon hire CSSP-A certification (CEH or equivalent) within 60-days from hire Computing Environment (CE) certification within 180-days from hire Active Top Secret clearance PHYSICAL REQUIREMENTS: Ability to sit, stand, walk for extended periods of time.
Ability to use a computer. Ability to climb, kneel or crawl. Ability to lift up to 20+ lbs. Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites. Direct Viz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Include database dictionaries maintenance, overall monitoring of standards and procedures, and system integration through database design.
Demonstrate competence to work at the highest level of all phases of database management. Support database management. Design, implement, and maintain moderately complex databases. Provides management with status reports. Recommends innovative solutions to more effectively and efficiently support work performance. Supports patching and system hardening through STIG application. Develops, updates, and provides
evidence for POAM maintenance and resolutions for all team-controlled assets identified with an open security vulnerability requiring mitigation. Lead/manage high-level administrative/technical taskings with some senior-level assistance.
Maintain current knowledge of relevant technologies as assigned. Provide on-call support after business hours and during weekends when required. Follow ITIL best practices to manage tickets and processes. Develop and/or maintain SOPs and TTPs associated with current knowledge of relevant technologies as assigned. Participate in special projects as required. Collaborate with GTMs, Branch Chiefs, Division Chiefs and RCC-C Leadership, as well as outside
agencies, including NECs, Brigades, and Operations Centers external to the RCC-C.
Qualifications: Active in scope Top Secret (TS) with eligibility for Sensitive Compartmented Information (SCI) clearance or the ability to obtain an Interim Top Secret/SCI eligibility HS +12 years of experience, AA/AS +10 or BA/BS +8 Do D 8570 requirements - IAT II and CSSP Infrastructure Support Knowledgeable in the mission and operational requirements of the U. S. Army Must be willing to work overtime, after hours, holidays, and weekends, as necessary Windows server and Red hat Linux system administrator experience. Familiarity or experience with Arcsight, Elastic, Kafka, Logstash or Docker application backends.
Bourne shell/Unix shell/Bash scripting experience Familiarity with STIG and IAVA compliance Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites. Direct Viz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, interactionual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
applications to the appropriate city and/or county office Follow up with all permit applications to check for finalization Collect completed permits after they have been confirmed Print, scan, and copy documents daily File approved documents Maintain current information on permitting requirements within assigned territories Required Skills/Abilities Comfortable and able to work with a variety of technologies-mobile device apps and laptop software Remarkable time management skills required- must be able to create and maintain schedule without additional support Ability to work independently and with minimal instruction/direction Exceptional written and verbal communication skills Attention to
detail and ability to ensure completion of tasks Ability to work in a fast-paced environment Must have a valid CA driver's license and a clean driving record Must be highly organized and punctual Strong commitment to a successful customer experience Education and Experience High School diploma or equivalent required Previous related experience preferred at least 2 years Physical Requirements Must be able to push, pull, carry, and/ or move up to 25 pounds.
Regularly required to sit, stand, and walk; spending time sitting and using office equipment and computers. Frequently drive between building departments.
development, and support to all staff to ensure quality of services and successful outcomes for people served through programs. Be responsible for effective utilization of consumer budgets and staff caseload assignments. Maintain records of service provided.
Uphold and promote agency's mission statement. Up to $1,000 Sign On Bonus Qualifications High school Diploma or GED Minimum three years' experience working with persons disabilities Minimum one year supervisory experience Demonstrated ability to teach and supervise others Knowledgeable in the development if Individual Service Plans. Must demonstrate sound understanding of Community Integration, and the ability to work effectively
within human services systems Excellent verbal and written communication skills Work non-standard/flexible schedule Valid driver's license and dependable transportation Physical Demands Able to lift 35 pounds, upper body leverage strength Bending, standing, and sitting for long periods of time.
Job Type Full time Sycamore Services is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly. Sycamore Services prohibits discrimination or harassment of any kind and ensures equal employment opportunity (EEO) to all
aspects of the relationship between Sycamore Services and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies.
Job Posted by Applicant Pro
reject incoming product · Approve or reject in process product · Approve or reject finished product · Use of inspection equipment · Record nonconforming product on log · Other duties as assigned · Adhere to policies, procedures, and work instructions Skills Ability to use hand tools such as micrometers, calipers, thread gages, height gages.
Blueprint reading, including GD&T. Knowledge of ISO 9001:2015. Planning and prioritizing of tasks. Good communication and interpersonal skills. Problem solving skills. Qualifications Will train the right candidate with manufacturing, gaging, and blueprint experience
and station assignment, may be required to: Perform any or all of the essential duties required of Crew Member. Direct and coordinate the activities of Crew Members including breaks. In the event of call-offs, no-shows, etc. contact Manager and contact and secure replacements.
Monitor for product quality and adherence to proper operating procedures and correct as needed. Monitor customer service and relations and correct as needed. Address, respond to and resolve customer needs, questions, complaints, etc. as required. Assure that all opening and/or closing procedures are performed, including all daily and periodic (weekly, monthly, etc. ) maintenance and cleaning. Responsible for store
funds during shift including accessing the safe to issue and replace shift drawers and supply change. Accurately run register reports and related functions in accordance with Cash Register Procedures, Cash Opening/Closing Procedures, and Cash Handling Policies.
Receive, check-in, and supervise storage of food and supplies; transmit related paperwork to manager. Assist in the taking of monthly physical inventory. Conduct and/or supervise the training of new employees as directed by Manager. Comply with all Auntie Anne's policies and procedures, including relevant federal and state regulations (i. e. Safety and environmental procedures, OSHA, EPA, Right-to-Know, EEO, ADA, etc. ). EDUCATION
and EXPERIENCE High school diploma or equivalent preferred. Previous customer service experience preferred.
Previo us cash handling experience preferred. At least 1 year of previous shift supervisor experience required. Auntie Anne's and Eureka Food Enterprises is an Equal Employment Opportunity employer committed to fostering, cultivating and preserving a culture of diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, interactionual orientation, socio-economic status, veteran status and other characteristics that make our employees unique.
Job Posted by Applicant Pro
Pad Printing and more! JOIN US NOW AND RECEIVE A $500 SIGNING BONUS! We offer a great working environment, opportunities for advancement, affordable medical, dental, and vision insurance, a generous vacation package, paid holidays, 401K retirement, gym membership reimbursement program, and more!
Contact Harley at 573.679. xyz X for more information Equal Opportunity Employer Pre-Employment Drug Screen Required
Can you plan and organize multiple projects at a time? Are you ready to advance your career by stepping into a production management role? If so, please read on! We value our employees and their hard work! In this Assistant Production Manager position, you're paid a competitive, experience-based salary starting at $35,000 - $40,000/yr.
and enjoy fantastic benefits such as 401k matching, bonuses, help with relocation costs, paid time off (PTO) , and a fun work environment! ABOUT BILL RAGAN ROOFING Here at Bill Ragan Roofing, we are dedicated to putting our customers first while providing excellent quality and pleasant roof repair, replacement, and installation services. Our passionate
leader, Bill Ragan, opened our doors in 1990, and since then has made it his mission to grow our customer base by showing empathy and attentiveness to each person we meet.
We hold true to the idea that character and integrity hold the highest value and we function with excellence in everything we do! Our customers rave about the top technicians on our team. We have been certified by the Technician Seal of Safety, which means that everyone on our team has passed a background check and drug test. Our team is full of A-players, and we are committed to only hiring the best, most dedicated individuals. Our employees enjoy working closely together as part of a friendly and collaborative team.
We are fortunate to have the best installation crews around - several have been with us for over 20 years!
Every player is an essential " spoke in the wheel" that keeps us moving forward. We are dedicated to providing ongoing learning and growth opportunities and we are always wanting to add future-focused employees who are ready to build a long-term career! A DAY IN THE LIFE OF AN ASSISTANT PRODUCTION MANAGER In this production management position, you oversee and manage our field crews and job schedule. Our sales team assists you in scheduling roofing installations and notifies you of the specifics of each job. Your positive and cohesive relationship with our sales department is essential to your success!
For each job, you select the crew that is the best fit based on size, difficulty, and expertise. You then educate them on what the job entails and what is expected of them. Keeping on top of each crew's daily progress, you inspect roofing installations during and after work is completed to ensure that everything was done correctly. When issues arise, you provide excellent problem-solving support on the job site. Using your excellent communication and people skills, you build rapport with customers as you let them know what to expect during the installation, address their concerns, and follow up with them to ensure satisfaction.
If issues arise, you are happy to help and work hard to resolve problems. By keeping documentation of our customers' experiences whether they are good or bad, you are able to keep track of what we need to improve on and what works well. You find great satisfaction in leading our company to success in this production management position! QUALIFICATIONS FOR AN ASSISTANT PRODUCTION MANAGER Valid driver's license and a good driving record Minimum of two (2) years' experience in the home services industry Can you instill the pride of workmanship in others while helping us grow?
Do you communicate effectively, both in writing and verbally? Can you build a good rapport easily? Do you have strong management skills? Are you goal-oriented? If yes, you might just be perfect for this roofing installation position! ARE YOU READY TO JOIN OUR ROOFING INSTALLATION TEAM? If you feel that you would be right for this production management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 37210
and work ethic? Are you able to recall member's names and preferences? Do you a have an eye for the details? Do you create an energy that is both welcoming and exciting? If this is a little bit of what describes you, we would love to have you consider joining the Arizona Country Club family!
J ob Summary Provide membership with a safe, friendly environment that makes them feel welcome and overall will enhance the members' country club experience. The ideal candidate is attentive, friendly, outgoing, and service oriented. Our part-time Ladies Locker Room Attendant would have a schedule of Sunday from 6 a. m. - 6 p. m. This part-time position is perfect for someone looking for a weekend
position. About Arizona Country Club Consistently Ranked the #1 Family Club in the state, our members enjoy the comforts and beauty of our newly renovated 88,700 square foot award-winning clubhouse.
They are invigorated with golf, tennis, fitness, swim, spa and a warm hospitality from our staff and their fellow members. Besides having extraordinary facilities, we accomplish this by having staff members who provide exceptional service. At Arizona Country Club, we value our staff members and consider them as one of the most important assets of our club. We believe in providing personal growth opportunities and promoting from within. We consider the health and well-being of our staff members
to be one of our highest priorities. We are pleased to offer a variety of benefits to all of our eligible full-time employees including medical, dental, vision, short-term disability (AZCC pays 100% of the premium), life insurance/AD&D (AZCC pays 100% of the premium), voluntary life insurance, 401 (k) retirement savings plan, and paid vacation/PTO.
Are you ready to Join Our Team? If you feel that you would be an outstanding addition to our team and meet the qualifications, then please apply on the link below. We understand that your time is valuable and we won't put you through a long drawn out process. The initial application shouldn't take more than 3 minutes.
We look forward to meeting you! Schedule: Sundays 6am - 4 pm Please contact Brittany Floyd, Human Resources Assistant with any questions. xyz X@ Direct: 480.889. xyz X EOE/ADA/Veterans
according to standards. Bindery - Assists in producing, preparing bindery materials according to established quality standards. Material Handler - Assists in moving materials to machines and between departments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations for individuals with disabilities to perform the essential functions are reviewed upon request based on position. EDUCATION and/or EXPERIENCE High school education preferred; or up to one-month related experience or training; or equivalent
combination of education and experience. Must be authorized to work in the United States without sponsorship and successfully pass a comprehensive criminal background investigation.
To help you stay energized, and inspired, we offer: Benefits (Medical, Dental and Vision) Paid Time Off (PTO) 401K Navistar Direct Marketing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, interaction, national origin, age, disability or genetics. In addition to federal law requirements, Navistar Direct Marketing complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to
all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Posted by Applicant Pro
Assist machine operators as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Label boxes with proper labels. Get straws organized on the conveyor belt. Pick up the packed bag of straws from automation machine.
Inspect packed straws. Make sure there is no pinched end or opened end, or any other sealing issues and defects. Pack product properly in boxes and with proper quantity. Monitor the straw hopper and make sure it is not overfilled. Take extra straws out from hopper when technician is working on the wrapping machine. Learn how to change wrapping film rolls and clear the wrapper jams. Help to change
wrapping film rolls when technician is busy. Makes sure work area is clean and safe/free from any trip hazards. Report any safety issues and issues with machine or products to the production lead on duty.
TEAM: - Be in proper business professional attire, including name tag, earpiece and radio. - Attitude must be conducive to team growth, hospitality and a serving environment. - Communicate all goals and results with associates. - Promote teamwork and associate morale.
- Lead by example demonstrating self-confidence, energy and enthusiasm. - Motivate and encourage staff to solve guest and associate related concerns. - Communicate career opportunities to team leaders and associates. - Recognize good team performance on a continuous basis through reward and recognition programs. Daily thanking staff for a job well done. - Assist team leaders in meeting and exceeding goals. - Meet annually
with staff on a one-to-one basis. - Promote empowerment by recognizing team members that make decisions. - Develop cross-training opportunities throughout the hotel.
- Post positive reviews for staff to read. FINANCIAL: - Look at Night Audit Report daily for discrepancies. - Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction. - Comply with all corporate accounting procedures. - Maximize revenue through the Yield Management and inventory control systems. - Help develop annual budget and capital expenditure plans. - Aggressively minimize accident, workmen's compensation, and unemployment claims and resulting costs. - Utilize budgets to teach team supervisors
to understand financial objectives. Balancing costs with associates/guests satisfaction.
- Develop and communicate selling strategies, using reports and other forecasting tools. - Review these weekly with the Sales Manager. - Oversee all accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures. SALES AND MARKETING: - Continually solicit new business for the hotel. - Monitor group block and direct bill processes. - Networking during breakfast and social hours to assist sales in uncovering new business leads. - Ensure that all associates are communicating property to understand hotel selling strategies.
- Stay current on local market conditions and competitive set. - Assist the hotel sales team with preparing the annual revenue budget and annual marketing plan. - Maintain rapport with competitor hotels, lead sources, clients, and the local community. - Review period end reports. -Help develop annual sales and marketing budget. OPERATIONS: - Perform hands-on duties as needed to deliver guest services. - Provide a safe working environment. - Responsible for accident prevention programs. - Audit to ensure guest rooms, public spaces, grounds, work and kitchen areas meet sanitation and cleanliness standards.
- Coordinate preventive maintenance and general clean program so that guest satisfaction goals are attained. - Assist/teach team supervisors scheduling against guest and hours per occupied room goals. Look for potential need times during the week. - Ensure cross-training of associates. - Must be willing to participate in service/hospitality training and education. - Must be willing to further education in PMS/Phone Sales/Sales/Team Management/Leadership Development/Housekeeping/Food Service/Maintenance and General Hospitality. ADMINISTRATIVE: - Ensure property hiring practices comply with I-9, ADA and EEO requirements and strive for a culturally diverse work place.
- Interview and select potential new hires. - Promote both Guarantee of Fair Treatment and Open Door policies. - Use constructive coaching and counseling when addressing associates concerns. - Maintain current licenses and permits as prescribed by local, state and federal agencies. - Have working knowledge of all corporate brands manuals. - Scheduling of management team includes coverage of weekend and evening hours. - Pursue additional personal development. - Carry out all reasonable requests of which you are capable of performing.
- With input from the team supervisors, conduct reviews in a timely fashion. Additional Responsibilities: - Any other duties assigned by Supervisor Job Posted by Applicant Pro
cabinetry. Our products are sold through a network of authorized dealers, including retail showrooms, builders, and kitchen cabinet professionals. Come grow with us! Position Overview The CAD Production Coordinator is a draftsperson with experience in cabinet design and engineering that is well versed in CABINET VISION Software.
In a fast-paced environment, this position is an integral part of the process with a solid understanding of the mechanics of cabinet construction and layout. This position ensures accurate cabinet design, so production meets scheduled goals in a cost-effective manner with quality results. This employee must be competent and comprehend complex operations with ability
to multitask with a strong attention to detail and above average math and MS Office skills. One in this role must be able to embrace everchanging production demands.
Duties and Responsibilities Transforms design sketches, concepts and architectural drawings into working shop drawings using CABINET VISION Software to ensure proper cabinet function and fit ensuring accurate measurements Performs markups and modifications to drawings as needed Maintains accurate " Cut List of all cabinet components based on designs (doors, drawers, moldings, hardware and accessories) Provides technical support Communicate design ideas clearly, both visually and verbally; proactively follows up and communicates
updates Recommends products based on company standards Establishes effective communication with team members to ensure on-time accurate completion Attends production meetings Provide back-up support to production as needed Punctual and regular attendance required, mandatory overtime dictated by production demands, therefore daily and/or weekend overtime required as needed Performs all other duties as necessary or assigned Knowledge, Skills and Abilities Knowledge of industry standards (cabinet construction methods, fabrication, installation techniques) Proficient in CABINET VISION /CAD software Advanced MS Office skills with exceptional math skills Exceptional attention to detail and follow-through Strong organizational and time-management skills Excellent verbal and written communication skills Ability to work independently and within a team-oriented environment Sharp business acumen with a high regard for quality assurance Self-motivated with a results-driven approach Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto CAD Certificate in drafting or Associate degree in Drafting and Design Technology preferred Previous experience or in a related role Candidate must pass pre-employment background check and drug screen Working Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods sitting at a desk and working on a computer.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands to type. Specific vision abilities required by this job include color vision, and ability to adjust focus. Must be able to lift up to 15 pounds at times. Language Skills Ability to read and interpret documents such as drawings, material list, production orders, work orders, safety rules, operating and instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before employees of organization.
Bilingual English/Spanish is a plus. Direct Reports / Supervisory Responsibilities No direct reports or supervisory responsibilities If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. This organization is an Equal Employment Opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. Job Posted by Applicant Pro
a spray foam installer that is responsible for installing foam insulation in attics and walls of new and retrofit applications. The Spray Foam Installer performs the essential functions of the position, which include installing insulation materials in new and retrofit applications.
This position requires the ability to perform physical activities to perform the job duties and to understand and follow installation procedures. If you have an unbelievable work ethic and excellent leadership skills, then consider joining the G5 team! Starting pay is $15-22 an hour, depending on experience! WHY JOIN OUR TEAM? Medical Benefits Dental Insurance Vision Insurance 401K Competitive Pay Compensation
is on a piece-rate system based on the total square footage of a job. Paid Vacation Paid Holidays On the Job Training Opportunity for Growth and Advancement Paid Training Program POSITION REQUIREMENTS A high school diploma or equivalent GED is required.
A minimum of one year of experience in construction, home improvement, or a related industry is preferred. Demonstrated experience with construction machinery and hand and power tools is required. A 10-hour OSHA certification is required. A valid driver's license and ability to be covered under the Company's automobile insurance is required. The ability to successfully pass a criminal background check and drug screening is required. POSITION
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of construction and/or home improvement industry.
Knowledge of construction and installation machines and tools, including their uses, repair, and maintenance. Knowledge of basic mathematics to solve problems. Skilled in the use of installation equipment, machines, and tools to meet specifications. Skilled in inspecting products, services, or processes to evaluate quality or performance. Skilled in understanding written instructions, processes, and procedures. Skilled in active listening - providing full attention to instructions, asking questions when needed, and understanding and following procedures. Skilled in using knowledge and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
The ability to operate a form, scissor, and boom lift. The ability to perform physical activities that require considerable use of arms, legs, and movement of the entire body such as climbing, lifting, balancing, walking, stooping, and handling materials. The ability to communicate professionally with coworkers and customers. The ability to observe, receive, and obtain information from all relevant sources to perform job functions. The ability to drive a motor vehicle and input/follow GPS directions.
The ability to see details at close range to perform intricate detail work. The ability to use personal protective equipment (PPE) for extended periods of time. The ability to learn new information and develop skills as they relate to specific job duties.
Casualty accounts such as Artisan Contractors, Hospitality, Manufacturing, Retail. Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client. Experience with multiple carrier underwriters and online rating portals Qualifications Min of 5 years of insurance industry experience related to servicing medium to large commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable but not required.
AMS360 software experience preferred. Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues. Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Professional verbal and written communication skills