the development of the dispensary staff, and ensuring compliance with inventory, security, and system protocols. This sales-oriented individual should be enthusiastic about the benefits of medical cannabis. PRIMARY RESPONSIBILITES: ---Become proficient with the point-of-sale system ---Maintain all confidential information according to HIPAA policies and procedures ---Conduct over-the-phone, in-person, and other approved methods of consultations Follow-up to ensure that patients receive accurate and helpful information in a caring and compassionate way ---Mentor, motivate, elevate, and inspire the managers and store staff through continual training on compliance, products ---Continuous investment
in learning about our specific products and the ever-evolving research on medical cannabis ---Adhere to and promote a culture of positivity, professionalism and compliance of policies and cannabis rules and regulations ---Follow Standard Operating Procedures and execute all company programs for customer service, patient and visitor management, state compliance and safety and security guidelines ---Guide patients and collaborate with employees on cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration ---Effectively and diplomatically manage employee or customer concerns/complaints while interfacing with the General Manager and
Human Resources ---Report all issues or complaints relating to product to the General Manager in real-time ---Work closely with the General Manager to regularly drive sales, influence product sell-through, and ensure the dispensary of choice among patients JOB REQUIREMENTS: ---Successful completion of either a BS Pharm or Pharm D from an accredited university ---Must hold an active medical/shop license and be a registered medical professional ---Must have cannabis knowledge and experience ---Must be willing to submit and pass a comprehensive background ---Dedicated team management and personal communication skills ---Ability to thrive within a demanding environment ---Strong compliance and regulation attitude ---Excellent oral and written communication skills ---MS Office proficient with ability to utilize and navigate multiple software platforms with ease ---Complete any needed assistance including oversight and coverage outside of assigned region as needed ---Identify opportunities to educate the community on the benefits of cannabis as medicine for the qualifying conditions and develop sales strategies to be successfully implemented ---Must be flexible regarding work schedule and willing to work 3-5 days per week including evenings, weekends, opening and closing COMPANY OVERVIEW Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania.
We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs.
When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO STATEMENT: Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Able to work quickly and accurately while being able to change gears Experience in a similar role Clear and professional communications skills, both written and oral, for interactions with internal and external customers. Positive attitude and outgoing personality Requirements : High school diploma or equivalent Experience with invoicing Experience using Quickbooks Experience using Microsoft Office
