makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At Lens Crafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.
Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. GENERAL FUNCTION The overall mission of the Store Manager is to be a leader within the Lens Crafters organization. The Store Manager delivers key performance indicators by integrating the Brand
Story and ensuring flawless execution of the customer experience. MAJOR DUTIES & RESPONSIBILITIES Conveys a commitment to providing unsurpassed Customer Service through ensuring the Lens Crafters' staff performs the Sales and Service Process steps.
Demonstrates the Diamond Service Principals and Service Vision with all customers and patients. Provides on-the-job training and guidance to team members making use of Company provided programs. Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability. Strives to achieve " Far Exceeds Expectations" on all targets set in the following
areas: NPS – Net Promoter Score % Sales to Plan Customer Count Store Operating Profitability % Saturation of Training Key Performance Indicators, to include exam growth and retention Recruits and selects high caliber staff.
Forecasts staffing needs through the use of the labor scheduling model. Performs administrative duties to include payroll, inventory management, technical application and understanding. Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations notes through NPS portal. Leads Doctor of Optometry business partnership and co-planning. Adheres to Company policies and procedures regarding frame recovery and acknowledging receipt of physical inventory.
Executes to guidelines LC Inventory Management System and Order tracker as a part of global POS Ensures all Company approved safety programs are implemented and maintained consistently per standards. Conducts monthly safety inspections of store premises using self-inspection checklist. Reports all contacts by Local, State, Federal regulatory agencies to the CSC Legal or Quality Assurance Department within 14 hours of contact. Follow-up in writing. Maximize Optometric partnerships through participation and involvement in the following: Coverage, Walk-in Availability, In-house Prescriptions, Doctor Detailing, Co-op Relationships.
Maintains safe AND FUN working environment for all associates/customers. Takes pride in the store appearance and will execute visual directive to achieve a consistent company message. BASIC QUALIFICATIONS High School graduate or equivalent 4+ years management/supervisory experience Comprehensive knowledge from operations, processes and business implications Strong influencing and negotiating skills Team building and management skills Knowledge of current optical theory and merchandise Strong communicator and listener Strong basic math skills (addition, subtraction, multiplication, division) Sales skills Familiarity with cash register, computers and calculators Ability to manage time under aggressive deadlines PREFERRED QUALIFICATIONS College degree or equivalent State licensure (if applicable) and/or ABO Certification in non-licensed states Lens Crafters Final Inspector Certification Lens Crafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Knowledge of current store merchandise High level of business acumen to include detailed knowledge of LC Dashboard Pay Range: 56,891.40 - 95821.8 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. GENERAL FUNCTION The Store
Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut.
The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager’s leadership, energy and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into sales. MAJOR DUTIES AND RESPONSIBILITIES Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives. Develops
the store’s strategic plan to achieve financial results. Drives sales by continually identifying opportunities to achieve both personal and store goals.
Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance. People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment. Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience. Inspires team growth through individual development plans. Creates an inspirational and motivating work environment that reflects the integrity of the brand.
Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience. Spends an average of 100% of time present on the sales floor. Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience. Develops customer relationships through interaction and feedback. Acts as an ambassador for the Sunglass Hut brand. Builds the Sunglass Hut brand by consistently executing the brand standards. Stays adept at knowing the product and staying curious on new merchandise and fashion trends.
Motivates, coaches, and inspires thei team and ensures they are the best possible brand ambassadors. Ensures impeccable execution of operational policies and procedures, and maintains brand standards. Continually coaches and develops to ensure retail excellence. Communicates information regarding promotions, contests, and incentives to the team. BASIC QUALIFICATIONS High school diploma or equivalent Previous leadership experience of 2+ years Demonstrated expertise in every aspect of store operations Detail-oriented Ability to use critical thinking to deliver absolute execution of the operational components of the store PREFERRED QUALIFICATIONS Customer service and/or retail experience Pay Range: 18.83 - 31.69 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and
prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs duties as assigned Who We Are Looking For: You!
Possesses excellent customer service skills Able to work a
flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of balancing multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred A Few More Reasons to Love TJX.
Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations.
We encourage you to apply to learn more about how our benefits can make a difference for you. Pay Range within this store is $15.00 - $15.50 Per Hour Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Contribute To The Growth Of Your Career. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.
Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs duties as assigned Who We Are Looking For: You!
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of balancing multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred A Few More Reasons to Love TJX.
Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. Pay Range within this store is $15.00 - $15.50 Per Hour Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
RETAIL SALES ASSOCIATE NOW HIRING EARLY MORNING/EVENING AND LATE EVENING AVAILABILITY A MUST.
