Seasonal Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continuous training.
No matter your work background or experience level, we welcome you to apply! Perks: Flexible Schedule Options - Work that works for you! Corporate discount program Tax preparation training Continuing tax education Teladoc And More! What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
fewer associated fees. Stand out as friendly, attentive, and knowledgeable. Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.
Responsibilities Presents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application Delivers exceptional customer
service by anticipating customer needs and considers the impact of all decisions/actions on the customer Answering client calls via our national call center routing system Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion Consults tax law reference materials to determine procedures for preparation of atypical returns Answers questions and provide future tax planning to clients Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns Researches tax
related questions and issues, and responds to clients appropriately and within a timely manner Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution Audits all tax return forms for accuracy and completeness (i.
e. client signatures) This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business Required Qualifications Top candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele Good communication, interpersonal and customer services skills Basic knowledge of computer functions and math required Ability to lift a maximum of 25 lbs Strong attention to detail and accuracy Ability to work under pressure, in a fast-paced working environment
