for clients' satisfaction. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Job Responsibilities Help management supervise arrivals/departures by ensuing all houseboats are turned at the back of house in a timely manner and that the front of house team is prepared for daily business. Assist in all aspects of the boat rental office functions including checking guests in and out, finalizing guest paperwork; ensure all monies are collected from each guest, daily cash handling procedures and
reporting, etc. Assist in the training of office agents, instructors, dockhands, cleaners, fuel attendants, cashiers and cross training between these positions.
Ensure a safe working environment through daily chore assignments and safety meetings. Help develop strong team morale through positive reinforcement, reward and recognition. Effectively communicate with guests and employees by holding employees accountable through disciplinary action. Employee must have high level of customer service skills to deal with a wide variety of issues that may arise. These issues should be handled appropriately through excellent customer service skills and ultimately represent Lake Powell Resorts and
Marinas in a positive manner. Handle guest service recovery issues on a daily basis with support of upper management.
Able to work with diverse populations in a supportive and positive manner. Develop a strong knowledge of SMS reservation system. Must be honest, dependable and forthright, with the ability to confidently work without direct supervision. Maintain a positive attitude and be willing to lend a helping hand wherever needed. Must be flexible and willing to work a varied schedule. Attend weekly leadership meetings. Qualifications Willing and able to relocate the Page, AZ Area for the duration of the employment contract. High School diploma required; Bachelor’s degree preferred.
At least 3-5 years of relevant experience. Key experience in the following categories is a plus: customer service, leadership, marina/vessel operations or related operations. Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles. Ability to solve unique and complex problems that have a broad impact on the Profit Center business in both the short and long term. Ability to communicate at high efficiency and effectiveness with clients, vendors, internal leadership, and operations staff. Ability to respond quickly to changing demands.
Strong customer service principles and practices are required. Personally organized and capable of handling multiple open inquiries simultaneously as well as interpersonal, team and partnering skills. Fluent computer skills (MS Office suite) and the ability to learn new technologies (SMS/Kronos). #FS-300 Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.
