Is the customer #1 with you? Are you a positive, up-beat person? Do you have an inner need to do things right in a timely fashion? Do you insist on working safely and efficiently? Are you known for your reliability and dependability? Do you have a burning desire to be the best at what you do?
Are you excited to provide a level of customer service unrivaled by the competition? Do you enjoy working outside? The line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team
members within the customer service department. Responsibilities and Duties Aircraft movement, placement, fueling, and storage Fuel movement- quality control, disposal, and paperwork Daily check and upkeep of crew cars and vehicles Facility maintenance and upkeep Customer service, promotion of services Monthly crew meetings Annual re-current training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies Customer focus-naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Must be able to operate a motor vehicle and be insurable by our insurance
company (Requires clean driving record) Strong computer skills including Microsoft office products Basic mathematical knowledge Bi-linqual preferred Reporting Relationship This position reports to the Line Service Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft.
This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 75 pounds Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Outside work in all types of weather conditions Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder Position Type and Expected Hours of Work This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications Customer service experience in the service industry preferred Prior aircraft ground handling experience a plus High School Diploma Entry level position Ability to work evenings, weekends, and holidays Acceptable driving record Ability to pass a background check Zero tolerance drug free employer includes pre-employment and random screening AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.
Duties, Responsibilities, and activities may change at any time with our without notice.
Objective The housekeeper's primary function is to maintain the facility in a clean and sanitary condition to enhance the customer experience. Responsibilities and Duties Maintain facility and ancillary buildings in a clean and sanitary manner following a schedule as set by Manager Maintain supplies to effectively perform required duties Assist customer service staff to keep hospitality bar stocked with snacks and beverages Be available for lateral service as required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies Be able to work independently, without direct supervision Drive to complete all tasks as assigned
Self starter Reporting Relationship This position reports to the Line Service Manager Work Environment This position operates in a professional environment, with possible exposure to hazardous noise levels, chemicals, fumes, machinery and which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Communicate with customers and employees Must be able to lift 50 pounds Duties require bending, lifting, walking, stooping, squatting,
gripping and ability to climb a ladder Position Type and Expected Hours of Work This is a non-exempt position.
This position includes shifts work which requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Required Education and Experience Prefer High School Diploma or equivilent Entry level position AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action /Protected Veteran/Disabled Employer Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.
Duties, responsibilities and activities may change at any time with or without notice.
and medical support to animals at the sanctuary. Wild Friends Lifesaving and Care Specialists work with native wildlife in our rehabilitation clinic and education program along with various adoptable exotic species. This position works directly with the public to create positive volunteer experiences, provide educational resources, and find adoptive homes.
Essential Duties and Responsibilities: Support lifesaving objectives of the department by performing all aspects of the adoption process and providing superior customer service to visitors, volunteers, and adopters. Serve as a sanctuary ambassador, representing Best Friends' work to visitors and volunteers, and speaking to the sanctuary's
special role in Best Friends' no-kill goals. Support a " volunteers-first" team giving every volunteer the opportunity to maximize their skills and value towards Best Friends' lifesaving activities, and inspiring visitors to continue the work in their communities.
Greet and conduct tours, speak about specific animals, the work of Wild Friends and the sanctuary, answer questions and assist visitors with their needs. Provide basic and routine care for animals per department guidelines including but not limited to diet preparation and distribution, cleaning of enclosures, creating and implementing enrichment and training plans. Support animals with medical issues, which may
include zoonotic disease, by medicating, treating, preparing special diets, observing and reporting, and assisting in the maintenance of required veterinary records.
Provide enrichment and exercise for animals as outlined by leadership; identify animal issues and share observations with team members and leaders Clean work areas and preserve physical appearance of buildings, habitats and grounds: scooping, raking, sweeping, shoveling, dusting, mopping, trash removal, scrubbing, weeding, etc. noting maintenance or repairs needed and reporting per protocol. Demonstrate kindness and the golden rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table.
Treat others with compassion, empathy, and understanding. Maintain a safe workplace, valuing and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions. Skills and Experience: Strong desire to work with wildlife. Previous experience a plus. Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with an open adoption process, experience interacting with the public (customer service) preferred.
Ability to professionally speak about Best Friends activities and positions on issues. Ability to work with, crate, and handle various species, including those with health and/or behavior conditions/concerns including shyness, fearfulness, and aggression; basic ability to identify and speak to medical needs, behavioral characteristics and individual requirements of different wildlife and domestic animal species. Resourceful, get-it-done attitude; ability to adopt to new work areas or processes; problem solving, seeking answers independently and enthusiastically; flexibility to persist until department goals are achieved.
Strong interpersonal skills, positive attitude, a team player, personable, professional, and able to get along with people from different backgrounds. Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands; with accurate, appropriate, clear and concise written and verbal communication skills; and strong listening skills. Basic experience with Microsoft Office products; familiarity with shelter software (Best Friends uses Shelterluv), or desire to learn.
Physical Requirements: Perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. Daily exposure to wildlife and other animals of all sizes, temperaments, and medical status. Valid driver's license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed.
Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights and holiday work. During the selection process, candidates may be asked to participate in an onsite paid working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society. Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Lodging Housekeeping Specialists play an integral part in our guests' experiences by creating and maintaining guest Cottages/Cabins/RV sites and public areas in pristine condition. Sanctuary Lodging Housekeepers personally interact with our guests while working to ensure that all details are attended to and guest requests are handled properly and immediately.
Sanctuary Lodging Housekeepers demonstrate exceptional guest service skills and model Best Friends' culture of kindness. A person in this position will be expected to perform routine manual tasks to maintain cleanliness, sanitary conditions and appearance inside and outside of guest rooms and common areas while also interacting regularly
with the guest, their accompanying pets, and other Lodging and Best Friends team members. Essential Duties and Responsibilities: Participate in all housekeeping-related tasks such as sweeping, mopping and washing windows and walls, dusting, vacuuming, making beds, assisting in our on-premise laundry, trash removal, and scrubbing of floors and bathrooms.
Maintain public areas and ensure guest rooms are well-stocked with toiletries and supplies. Report maintenance requests or issues to the Maintenance Technician. Maintain stocks of cleaning and paper supplies, bathroom amenities, etc. Perform routine basic maintenance in guest rooms such as changing bulbs, tightening toilet seats,
cleaning up after pets, TV/cable troubleshooting, plunging toilets, cleaning microwaves and coffee makers.
Clean up after emergencies, such as overflowing toilets, broken dishes, etc. Interact with guests, answering questions, and assisting with personal needs. Respond to special requests from guests, such as fresh towels, sheets, light cleaning, early check-ins or late check-outs, etc. Assist in laundry so items are always available instore rooms. Bring issues immediately to the Roadhouse Manager's attention. Perform other duties as assigned by the Roadhouse Manager. Skills and Experience: A High School Diploma or equivalent. Outgoing positive personality and good communication skills.
The ideal person for this job will be a team player, personable, professional. Attention to detail, flexible and enjoys handling a variety of tasks. Physical Requirements: Must be able to routinely lift 40 pounds. Must be able to work out of doors in all weather conditions, with temperatures ranging from below freezing to above 100 degrees. Must be able to perform strenuous physical activityon a daily basis, including, but not limited to climbing up and down ladders, lifting and carrying, reaching, stooping, squatting, cleaning and bending. Valid driver's license, meeting Best Friends Animal Society's driver qualification standards.
During the selection process, candidates may be asked to participate in an onsite paid 2-day working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do. Thank you for your interest in pursuing a career at Best Friends Animal Society.
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, interaction, interactionual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
