instructed and research solutions to problems occurring with customer orders. + Keep record of defective product barcodes and labels (incorrect quantity, unscanable labels, no label, etc. ). + Activate/Deactivate invoicing lanes as operationally needed and use PA to communicate information to the Parcel Department.
+ Monitor ORDSTSWK and ensure cartons are shipped before cutoff. + Search for missing boxes at the end of the night and correct all errors to complete the invoicing process. + Ensure all orders are invoiced to meet cutoff and assist with Invoicer responsivities as needed. + Assist with Invoicer placement and coordinate manpower according to workflow. + Assist with backorders,
order cancellations and carrier changes by sales people. + Maintain " Tour Ready" clean and safe work area at all times. + Perform additional duties as assigned.
+ Regular attendance is an essential function of the Invoice Desk Clerk position. Coordinate all absences with Supervisor to ensure desk coverage. Physical Requirements: The ability to lift up to 70 pounds is required along with being able to bend, stoop, stand, walk and twist as needed to perform the job.
from patients to maximize cash receipts and minimize receivables while maintaining effective customer relations. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: High school diploma or equivalent Minimum two years of experience as a Medical Office Assistant N/A PREFERRED: N/A N/A N/A SUBSTITUTIONS ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities Ability to read, comprehend and explain moderately complex written material.
Ability to communicate both orally and in writing with others. Ability to organize multiple tasks and workflow for self and others as relates
to both training and preparing educational materials. Ability to maintain good working relationships with co-workers and others external to the department.
Ability to work without close supervision and to exercise independent judgement. Ability to operate standard office equipment such as CRT's, PC's, copy and fax machines. Key Job Responsibilities Develops, maintains and conducts a comprehensive training program for new departmental Associates in areas such as policies, procedures, workflow and computer system operation. Organizes and conducts continuing in-service training classes in both classroom and on-the-job settings for current associates. Responds promptly to incoming calls providing
information and assistance to callers. Triages and transcribes telephone messages in an accurate and efficient manner.
Schedules patients for appointment and/or treatment on computer. Verifies patient’s insurance information for specific services. Establishes registration records. Obtains missing data from patient. Monitors registration demographic data. Updates records as needed. Determine cost of service, collects payments, and provides patient with itemized fee tickets. Accesses insurance versus patient responsibility of services. Evaluates patient’s need for financial counseling and establishment of budget plan. Uses the employer data sheet files for each employee visit to determine the procedures required, the charges, and the contact person for each company.
Prepares and coordinates the publishing of educational material, training aids and system documentation for distribution within and external to the immediate department. Evaluates the effectiveness of training and written documentation and modifies as appropriate. Performs other job functions as assigned or requested. Physical Requirements The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
