customer service.
Essential Duties: Provide consistent delivery of customer service to maximize customer satisfaction and retention. Ensure that each customer receives outstanding service by providing accurate information, building rapport, and processing all transactions efficiently and accurately.
Answer incoming phone calls, directly handle and/or research routine requests, questions, and concerns, or determine appropriate employee to transfer call to. Identify customers' needs through effective listening skills, asking clarifying questions, and communicating opportunities to the customer, referring to other lines of business as appropriate. Balance daily work, ATM, night drop,
vault, and coin machine within given time frame and properly follow operation policies and procedures. Assure confidentiality of customer information and adhere to all operational, security, risk and regulatory policies and procedures.
Assist other departments with performing administrative tasks. Represent the bank and promote a positive image through active community involvement. Cultivate a culture that supports our core values through innovation, creativity, teamwork, and diversity. Requirements: Previous cash handling and customer service experience preferred. Knowledge, Skills & Abilities Ability to exhibit our core values of Excellence, Integrity, Ownership, and Community. Basic/Intermediate
computer literacy, with knowledge of Microsoft Office (Word, Excel, Outlook).
Well organized, accurate and detail oriented. Excellent verbal, non-verbal, and written communication skills. Ability to work under pressure and multi-task. Ability to work independently or in team environment. Strong reading, writing, and mathematical skills. Excellent customer service and interpersonal skills. Ability to resolve challenging customer and/or employee situations.
professionalism, and role modeling accuracy, organization and attention-to-detail. Part-time, Spanish Speaking, or traveling (floating) Tellers are also paid an additional premium rate on top of their base rate. Apply now to become the newest member of the Bank of Friendly Service.
We're looking forward to working with you! All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, and veteran or disability status.
all available options to them. Performs primarily in a teller role at multiple locations, but has secondary responsibilities in new accounts. Accurately and efficiently processes and records routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments.
Promotes and advises on the bank's products and services and refer the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or channel to address their need. MAJOR DUTIES AND RESPONSIBILITIES: Provides quality customer service through courteous and accurate handling of transactions. Performs specialized
tasks such as preparing cashier's checks, cash advances, and ATM Balancing. Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips.
Accurately balances assigned cash drawer. May serve as Vault Teller or Vault Teller Backup. May be responsible for operating and balancing a Teller Cash Recycler (TCR). Ensures compliance with all internal controls and policies and procedures Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts Develops knowledge of bank products through independent study of Product Knowledge Manual and
general banking knowledge through Professional Development or CFT courses.
Completes all required monthly and quarterly training. Accurately processes and/or reports the following as outlined in established branch procedures: Garnishments, tax levies, subpoenas, etc. Counterfeit Currency Report. Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc. ) Night deposit logs. Balancing and reporting of the negotiable instrument log. Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts.
Receives deposits and ensures that all accounts are properly processed. Establishes retirement accounts, and makes arrangements for direct deposits. Completes arrangements and documents for special services such as exchanges of foreign currency. Carries out the financial institution's client retention strategies. Proactively prospects for new business. May serve as Publicity Coordinator and/or Digital Champion. Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists. Opens and closes office by following established security procedures.
Represents the financial institution in community affairs and civic organizations. Performs any other duties assigned by the supervisor. JOB QUALIFICATIONS High school graduate or equivalent. One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required. Ability to interact with customers in a professional and friendly manner. Ability to operate a motor vehicle with proof of a valid driver's license and proof of insurance. Meets eligibility requirements of the company's insurance provider in order to maintain sufficient coverage.
Maintains minimum limits of $100,000-$300,000-$25,000 of insurance coverage for his/her own personal vehicles in order to provide sufficient coverage during usage of a personal vehicle for company business. STANDARDS OF PERFORMANCE Complies with all bank policies and procedures as well as all state and federal regulations. Conforms to a high standard of appearance, conduct and communication. Analyzes, processes, and resolves issues in a competent, accurate, and proficient manner. Demonstrates respect and courtesy to each customer, visitor and co-worker.
Processes customer transactions in a thorough and efficient manner. RISK FACTORS Errors in handling transactions could cause financial losses to the bank. Losses resulting from legal and compliance issues. Loss of reputation within the community. CONTROLS Documentation and transactions are reviewed by Teller Support. Reviews completed by branch supervisors, internal and external auditors, and federal examiners. Variances from budgets and projections. EQUIPMENT INVOLVED Teller software. Computer. Fax machine. Encoding machine. Remote capture machine. Must be able to operate a motor vehicle and have a valid driver's license.
Other business related equipment. Job Posted by Applicant Pro
in this position, you must have exceptional customer service skills, great communication skills and the ability to learn and understand complex concepts. A 2-year degree in business, finance or equivalent experience are required, however, a 4 -year degree in business, finance or a related field would be preferred.
Duties include: Loan Origination & Customer Service: Provide high quality customer service to each customer. Gather needed information from customers to complete loan application process. Responsible for all aspects of loan origination includes underwriting and approval of loans within credit policy and personal credit approval limits. Review UCC filings, mortgages, and loan
documents to ensure First Bank is in first lien position. Complete customer on-site visits and collateral inspections. Negotiate rates and terms of loans with customers and management within set guidelines.
Submit loans for approval and discuss exceptions with authorized staff and Board of Directors as stated in the loan policy to ensure quality loans. Prepare and analyze cash flows and loan reviews and restricting, including performing annual reviews on selected accounts. Actively work to resolve exception items and delinquent loans within the loan portfolio. Using the NMLS Federal Register, responsible for registering, providing the unique identifying number assigned as required and
maintaining registry at least annually. Business Development: Generate new loan volume for the bank by soliciting new business relationships and deepening relationships with existing customers.
Actively engage customers in banking relationship through customer visits, regular communication, etc. Responsible for referring customers to the bank's new accounts area for deposit relationships. Stay up to date with the economic conditions in business and agriculture. Other: Flexibility in time availability as meetings with existing and prospective customer may occur outside of normal business hours. Responsible for ensuring high-quality customer service is provided to both internal and external customers.
Active involvement in community and civic organizations, as appropriate to represent the Bank in the community. As part of the overall bank's team of employees, this position may be requested to assist in the support of other bank activities. Other duties as assigned. Apply online today! EOE, including disability/vets
improve their financial well-being. About Us: Dieterich Bank has approximately $1.2 billion in assets with 13 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. Dieterich Bank is honored to be one the best places to work in Illinois voted five years in a row.
We realize that you're not just looking for a job, but more specifically, a job you feel good about. We understand we all have commitments outside of work and Dieterich Bank makes it a priority to provide a fun, family-friendly, work-life integration environment to our employees. A day in the life of a Retail Banker: Your priority is to maintain a fun, friendly,
professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks.
You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must! Qualifications: 1-2 years of experience working in a face-to-face customer service preferred Must be dependable Must possess excellent communication skills. Consultative
skills to identify a client's financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.
Proficient in the use of technology (Microsoft Office, online banking, apps, etc. ) Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork. Ability to work well with others and in a team environment, and assist other departments as needed Maintain accuracy by remaining detail focused consistently, and have the ability to organize efficiently Work Schedule: Approximately 20 hours per week. Availability to work two days during the week and a Saturday rotation from 8:00a-12:00pm.
Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank's Green Team? Apply today. Dieterich Bank is an EEO/AA/Vet/Disability Employer. Job Posted by Applicant Pro
as well as relationship building. First State Bank and Trust tellers are customer-oriented. They educate customers about bank products and services. Our tellers build loyalty, are trusted, and must follow bank rules and regulations while meeting customer needs.
Process transactions accurately and efficiently. Provide superior customer service. Greet and direct customers in person or on the phone. Understand and promote Bank products and services. Adhere to bank policies and procedures as well as industry standards. Demonstrate the ability to make sound decisions based upon policy, knowledge and experience. Exercise good judgement and be alert to fraud. Ability to multi-task, respond to
pressure and adapt to changing needs. Maintain a professional appearance. Job Requirements High School or Equivalent Ability to provide excellent customer service and build the loyalty of our customers.
Ability to perform calculations and basic math skills. Maintain customer confidentiality. Promote First State Bank within our branches and communities. Team Player. Ability to work Saturday's. Miscellaneous duties as assigned. About Us: First State Bank and Trust is headquartered in Monticello, IL. We are unique because we are 100% Employee-Owned. We pride ourselves on recruiting talented employees and providing fast, efficient service. Management decisions are made locally, meaning we
set banking policies and philosophies to suit the needs of the communities we serve.
We are a community bank that has served its customer's for over 100 years. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. Equal Opportunity Employer. Member FDIC. Equal Housing Lender.
withdrawals, transfer requests, and the sale of monetary instruments at Border Bank. Schedule: Shifts are between 7:30am - 5:30pm, Monday - Friday Teller Responsibilities: Accuracy in cash counting, ensuring cash drawer is in balance, within assigned limits and is kept secure at all times.
Assist in running branch capture/proof and adhere to the appropriate daily schedule for completion. Understand and comply with the related laws and compliance regulations that pertain to the job function. Examples include Bank Secrecy Act, Privacy, and Funds Availability. This includes also following bank-wide policies and procedures. Other duties may include, maintaining branch equipment and reporting
any issues to supervisor, filling/balancing of the ATM, processing night and mail deposits, currency exchange, etc. Will be knowledgeable about and educate customers on additional banking products and services such as Checking and Savings Accounts, Certificates of Deposit, IRAs, Debit Cards and Electronic Banking.
Always prioritize the customer's best interest in sales related activities. Teller Education and Requirements: Prefer a high school degree, or equivalent. This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment. Must have the dexterity to count money. Benefits: Paid Time
Off & Paid Holidays Parental Leave & Childbirth Recovery Leave Health & Dental Insurance Flexible Spending Account HSA + Employer Contribution 401(k) + Employer Match Bank paid Life Insurance and Long-Term Disability Optional Life Insurance Employee Assistance Program (EAP) Wellness Benefit Civic & Recreational Benefit Verizon Discount Education Assistance Join our Border Bank team!
Job Posted by Applicant Pro
Upstate financial centers, primarily in the Greenville and Greer locations, providing customers and prospects with financial solutions that meet their needs. The Personal Banking Associate is also responsible for accurately and efficiently processing routine teller and desk transactions, in compliance with standard banking procedures.
Confidentiality and a commitment to embracing our corporate culture while serving clients, communities, and fellow associates are essential to the success of this position. What You Can Expect Perform transactions in an accurate and timely manner. Proactively look for ways to enhance service and referral performance by supporting bank initiatives. Discover
opportunities to make quality referrals to teammates and internal business partners by listening, understanding, and responding to customer's needs. Put People First by serving others with respect.
Adhere to all regulations, compliance and bank policies, procedures, and delegated authorities. This position requires some Saturday banking hours. Skills & Education Requirements At least one year of customer service and sales experience, including handling cash. Effective interpersonal/communication skills. Proficient computer navigation skills. Bilingual applicants a plus. High school diploma required. Bachelor's degree preferred but not required. Willingness to obtain, apply, and share
knowledge. This is a full-time position in a smoke and drug-free workplace with strong corporate values that foster associate growth and satisfaction.
Compensation commensurate with experience, education, and level of expertise. About Countybank Our Mission: To Serve Our Clients, Our Communities, and Our Associates Countybank began its service to the Greenwood community in 1933, when it was founded by a group of Greenwood businessmen as The County Bank. While the bank has evolved through its history to operate as a complete family of financial services, our core mission has never changed. We remain an independent, locally owned institution that is focused on meeting the financial needs of the families and businesses of Greenwood, Greenville, Greer, and Anderson communities.
How We Give Back The Countybank Foundation was formed in 1971, under the leadership of former bank president R. Thornwell Dunlap Jr. to identify specific charitable needs and to distribute funds to selected organizations on a yearly basis. Since 1990, the Foundation has contributed more than one million dollars to a wide variety of local civic, educational and cultural programs, including the establishment of several college scholarships and endowments. In addition to the Foundation's contributions, Countybank employees spend thousands of volunteer hours in their communities.
Currently, more than two-thirds of the associates at Countybank volunteer with local charitable and civic organizations. Learn More Visit us at .
location serving the Oregon, Wisconsin, community back in 1976. Since then, One Community Bank has grown to serve 10 locations in Oregon, Adams, Grand Marsh, Mc Farland, Middleton, Oxford, Stoughton, Sun Prairie, and Waunakee. Come grow with One Community Bank!
We have been voted Best Place to Work five years in a row! Summary: Develops commercial lending portfolios, client relationships, and ensures that applicable bank lending policies and practices are followed. Works to achieve a fair rate of return, while minimizing the risk to the Bank. Develop and maintain a commercial oriented loan portfolio which actively promotes and maximizes the Bank's return on investments and return on asset
goals. Essential Duties and Responsibilities include the following: Serves the client by analyzing the potential of the client and justifying the risk associated with each credit.
Be involved with the community through civic activity, service organizations, and professional associations to develop new business and enhance the Bank's image. Provides superior customer service to clients with regard to loans, Treasury and other banking products - actively cross-selling of all bank products. Assists with commercial lending policies and operating procedures that are consistent with overall bank policies and operations objectives. Assists with the establishment of interest rate guidelines,
fees, and other charges that harmonize with overall bank policies and are competitive and profitable for the Bank.
Interviews commercial loan clients and takes applications while advising the client of the Bank's lending criteria. Analyzes financial statements and spreads including adequacy of income and sufficiency of collateral when required. Makes on-site visits to client's business to analyze the management of the business for potential credit risk. Prepares and presents credit presentations for the Loan Committee when needed for approval Approves or disapproves loans within established lending credit limits and prepare and collect loan documentation for closing.
Prepares Adverse Action documentation for loans that are denied. Closing of the loan - checks accuracy of documents, while making sure client signs in all appropriate places and understands all the documents. Monitors loan performance, loan agreements, financial statements, and monitors the collateral. Collects past due loans as necessary to prevent charge-offs and losses to the bank, including phone calls, letters, collateral repossessions, and foreclosures. Actively calls on customers outside the Bank and maintains continual follow-up to promote the Bank and Bank products. Maintains loan files to meet all compliance and regulatory requirements.
Handles all questions regarding government sponsored SBA and other loan products offered by the bank. The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned as necessitated by business demands. Benefits Include: 401(k), 401(k) matching Health Insurance (Choose from 5 plans) Dental insurance Flexible spending account Life insurance and Universal Life Insurance Long-term and Short-term Disability Insurance Paid time off Vision insurance Pet Insurance Wellness Program Why join One Community Bank?
Our actions demonstrate our tenets: Invest in Relationships, Trust the Team, See the Upside, Encourage New Ideas and Think Big! We serve clients, support colleagues and invest in our communities because we aspire to be the Best Billion Dollar Bank in the World! One Community Bank is an equal opportunity employer.
you! Empyreal Logistics' mission is to provide and deliver a broader and deeper level of support to our customers by tailoring our logistics and cash handling services to meet the unique needs of our customers. We are looking to build a culture of dependable, flexible, and trustworthy employees that are committed to customer service and excellence.
If you are the kind of person who always goes the extra mile, does more than what is expected, and truly cares about the customer's experience, we would love to hear what makes you a special employee and how you can contribute to the continued success of our clients and our company. Position Summary: We are looking for Part-Time Cash Vault
Tellers. This is a perfect position for college students, Veterans, and retirees! Our Tellers operate comfortable, safe facility where all of the action goes down. MUST BE ABLE TO WORK 20-30 HOURS A WEEK Days of Operations: Monday - Friday Hours of Operations: 6 am -5 pm Must be open to work: Day shift Schedule: Anywhere between 4-6 hour shifts.
3-5x a week. Part-time tellers will average anywhere from 20-30hrs a week (with opportunity to work more if available). Major responsibilities are as follows: Safely operates cash processing equipment and keeps equipment in good working order. Accurately and efficiently counts and logs clients' deposits into our teller software system. Uses handheld
electronic devices to scan and track deposits. Prepares currency/coin orders.
Ensures accurate counting and tracking of all vault assets. Ensures the safety of all negotiables and confidential records. Notifies supervisor/manager of any delays, issues, concerns, or problems in a timely manner. Maintains a clean and orderly teller processing area. Performs other duties as assigned. Ability to use a PC with keyboard and bar code scanner, cash processor, coin sorter/coin counter, calculator, copier, scanner, fax, telephone, printer, and other items as needed. Able to lift up to 50 pounds Ability to maintain continuous hours of standing or sitting Frequently required to stand, walk, sit, use hands and fingers to handle or feel, reach with hands and arms, talk or hear.
Occasionally required to stoop, kneel, or crouch Requirements We believe our competitive advantage is found in our people. If you are known as an exceptional employee who produces great work and believes in providing best-in-class customer service, we want you to join our growing team and share our vision. The position qualifications are as follows: High school diploma or equivalent is required. One or more years of teller, vault teller, cage cashier, lead cashier, or equivalent cash handling experience is preferred.
Accuracy and good math skills are required. Must be able to use a computer and other cash processing equipment. Must be able to lift 30 pounds and sometimes a team lift of around 50 pounds. Exhibits professionalism, politeness, and courtesy and willingly steps in and helps the team. Trustworthiness and the ability to act with integrity is of utmost important. Pay and Benefits: Our tellers enjoy multiple pay rates ranging from $15 - $17 hourly. Full-time employees also enjoy a great choice of benefits including vacation, holidays, personal days, sick days, 4 medical plans, 2 dental plans, vision, life insurance, short-term disability, 401K, and more!
Salary Description $15 - $17/hr
that works closely with our mountain branch personnel to help people in the communities that we serve fulfill their financial dreams. STAFF SUCCESS STORIES: Starting Position: Teller; Current Position: President/CEO (10-years) Starting Position: Teller; Current Position: Assistant Branch Manager (3-years) Starting Position: Teller; Current Position: Compliance Specialist (5-years) Starting Position: Call Center Supervisor; Current Position: HR/Executive Assistant (3-years) Starting Position: Asst.
Branch Manager; Current Position: Assistant Accounting Manager (5-years) Starting Position: Teller; Current Position: Loan Officer (2-years) Build your career in the beautiful mountain communities
of Colorado! We have so many staff that already have! As a Loan Officer (Financial Life Coach), this role drives lending solutions with our membership from start to finish.
Our Financial Life Coaches hold interviews with members and potential members to find the right lending solution that helps them achieve their financial goals. This role works directly with onsite Underwriters at our corporate location and communicates lending decisions with the membership. At Credit Union of the Rockies, you'll find that our loan officers get to manage the entire experience. Interviewing, follow-up, loan closings - our loan officers manage the entire relationship experience! Our ideal candidate will
be dedicated to delivering an exceptional branded member experience that is unlike any other financial institution.
The process starts with you and we give you the tools to develop your own book of business! Every day is an opportunity for you to turn another credit union visitor into a loyal credit union member. A typical day may include conversations with members in our mountain communities, working directly with your supervisor on developing your pipeline, receiving coaching and mentorship from our Management Team while having direct access to our lending Executive Team. DUTIES: As a financial life coach, you're highly skilled at uncovering members' needs, then following through with effective solutions.
Not only are you one of the first people members meet when they enter the branch, but you're also the person who guides them - advising, selling, and even setting up their new products. The right candidate will be able to work within a customer-focused/deadline-driven/high-energy environment who can provide courteous, friendly and professional assistance to their team and our membership. The candidate we choose will know how to effectively manage their time to achieve optimum results, drive urgency with members, and know how to comprehensively package our products and services to the member.
Responsibilities include: (1) Processing loans within organizational guidelines and limits, interviewing applicant and requesting information for lending solutions and resolving questions regarding application information; (2) Responsible for selling credit insurance, GAP, and Warranty products offered by Credit Union; (3) Responsible for meeting goals for number of loans and dollar amount of loans as set by the Credit Union. If this sounds like you - please click on the full job description and apply today! Competitive sales/community minded individuals will thrive in this role! Job Posted by Applicant Pro
providing unmatched customer service in the industry. We offer competitive pay and great employee benefits including medical and dental coverage for you and your dependents, life and disability insurance plans, 401k with company match, a defined benefit plan, time off benefits to promote work/life balance and on-site banking at our corporate offices in addition to our 14 other branches.
Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center. As a growing organization, we offer opportunities for advancement as well as tuition assistance and training to position our employees to succeed. These are just some of the benefits
of working at Navigant Credit Union. If you believe you have what it takes and are interested in joining our team of financial service professionals, we want to hear from you!
DUTIESGeneral Summary Deliver on the Credit Union's core values. Provide exceptional and professional member service. Foster strong member relationships by accurately processing transactions and effectively resolving service issues. Actively refers products and services by identifying the financial needs of each member and matches the appropriate product or service. Performs all teller functions and works closely with assistant and head teller on problem resolution. Meets and exceeds individual referral goals. Ensure
compliance with credit union's policies and procedures. Essential Functions1.
Represents the Credit Union in a courteous and professional manner at all times. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information.2. Performs routine member transactions, including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.3. Receives share deposits and loan and VISA payments, and enters into in-house computer system.4. Receives payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges are collected when applicable.5.
Provides members with the forms necessary to transact business at the Credit Union.6. Promotes the credit union's products and services; consistently cross-sells products at every opportunity. Makes referrals to MFS7. Achieve individual sales goals8. Responds to member requests, problems and complaints, and/or directs them to the proper person for specific information and assistance.9. Provides routine information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, insurance on loans, loan policies, interest rates, office hours, and other information.10.
Follows all established policies and procedures to ensure the accurate and secure processing of member transactions. Complies with all department and company policies and procedures.11. Balances work at the end of each working shift and resolves overages and shortages as necessary. Follows teller over/short policy. Follows set teller cash limits. Completes all transactions in an accurate and timely manner.12. Performs miscellaneous duties including, but not limited to filing, processing FAX withdrawals, bagging coin, processing mail payments, and other miscellaneous duties.13.
Provide staffing support to all branches when needed.14. May train new employees and answer co-worker questions.15. Assists member in accessing their safe deposit box16. Perform as a team member17. Maintains a neat and organized teller station.18. Required to work Saturdays NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time. QUALIFICATIONSKnowledge, Skills and Experience1. High school education plus one year of work experience in the teller and/or member service function of a credit union or other financial institution.2.
Professional, well developed interpersonal skills required for projecting a positive image as a representative of Navigant Credit Union.3. Intermediate mathematical skills, proven written and verbal communications, and use a 10-key adding machine or keyboard.4. Working knowledge of all teller functions as well as Credit Union products, policies and procedures.5. Bilingual (fluent verbal and written) skills preferred as needed and determined by market conditions. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as an exhaustive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Job Posted by Applicant Pro
role in achieving customer satisfaction Conduct routine transactions (cash checks, accept deposits and loan payments, process withdrawals, etc. ) Work in an accurate and efficient manner in accordance with established policies and procedures Cross-train on opening accounts and other areas to support daily branch operations backss customer needs and introduce new products and services Go the " extra mile" to build trust relationships, customer loyalty, and satisfaction Comply with regulatory requirements Manage risk in every transaction and detect fraudulent transactions to prevent losses Resolve customers' issues and provide relevant information Skills and Qualifications High School
Diploma or equivalent Comfortable communicating with clients in person and over the phone Proven working experience in customer-facing position(s) Previous cash-handling experience Strong time-management skills Attention to detail and mathematical skills Basic PC knowledge and familiarity with electronic equipment (e.
g. cash drawers, receipt validators, money counters) Work with customers and co-workers in a friendly and professional manner First Midwest offers competitive salaries and comprehensive benefits. Must be available to work a variable schedule at Wal Mart branch, including at least two Saturdays per month. First Midwest Bank requires a background check and drug test prior
to employment Pay commensurate with experience. EOE About First Midwest Bank of Poplar Bluff For over 50 years, First Midwest Bank has provided the area with innovative banking products and hometown customer service.
We know that in an ever-changing digital world we need to adapt and grow to meet our customers' needs. Job Type: Part - Time
members and potential members. Their role is to create a welcoming, friendly environment for members as soon as they enter the doors or begin drive-through transactions. The individual processes a variety of personal and business financial transactions for members and inform members about other Hopewell Federal products and services from which they could benefit.
Job Duties: Present an overall professional image in the areas of dress, communications and conduct. • Process Financial Transactions (i. e. cash withdrawals, deposits, payments, account maintenance, loan/visa payments). • Process transactions accurately and efficiently. • Inform Members about Products & Services and current
promotions (i. e. referring members to Hopewell's investment services and lending teams)• Conform/Comply with all applicable Hopewell policies and procedures and regulations.
• Balance cash drawers accurately. • Perform positively in a team environment, working toward achieving branch performance goals. • Perform other work as assigned. QUALIFICATIONS: • Present a professional image at all times• Effective and positive communication skills (listening, inquiring and educating)• Demonstrated sales ability at past employers• Demonstrate conduct that displays a focus on the customer/member• Demonstrated knowledge of product & services• Detail oriented• Able to follow policy, processes, and
procedures• Strong time management skills• Dependable• Proficient with Computer Systems, MS products, and banking systems• Ability to achieve positive outcomes with upset/anxious members• Must be able to work some Saturdays 9:00 AM - 12:00 PM and be available Monday - Friday during normal business hours.
Hopewell Federal Branch Hours are: Monday - Thursday: 9:00 - 5:00Friday: 9:00 - 6:00Saturday: 9:00 - 12:00 Employment Type: Part-Time Job Posted by Applicant Pro
