and executed properly. Process routine transactions Balance teller drawer at the end of each day Answer telephone Requirements Minimal banking/financial service experience is preferred. Basic computer skills Excellent communications skills (both written and verbal) Stellar customer service skills Ability to work with money transactions with high degree of accuracy.
Benefits UARK offers excellent pay and benefits including 401K (employer contribution is above industry standard), low-cost health insurance, dental and vision.
floating, or traveling, to different branch locations as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.2. Assists with proper scanning of bank documents and proof work.3. Exercise judgment when applying holds and making check cashing decisions.4.
Cross train to be available to open basic new consumer accounts.5. Adheres to work schedule. Must be flexible in availability for work schedule.6. Maintains positive, friendly and professional attitude and appearance.7. Performs miscellaneous duties as assigned.8. Lift coin bags up to 50 lbs.9. Receives, pays out cash, handles negotiable items, loan payments, deposits,
withdrawals and transfers.10. Sets up, closes and balances teller station.11. Records sales of monetary instruments.12. Assists customers with inquiries in person or by telephone.13.
Maintains neat and well stocked teller area.15. Follows limits established for protection of customer accounts and bank safety and soundness.16. Adheres to bank policies and procedures.17. The ability to work in a constant state of alertness and in a safe manner.18. Completes required BSA/AML and other required compliance training as assigned. This duty is performed as needed.19. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be
able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement. CRITICAL THINKING SKILLS Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Basic: 10-Key, Spreadsheet, Word Processing/Typing WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to stoop, kneel, crouch, or crawl; an.
The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. ADDITIONAL INFORMATION Required Proficiencies: Employee must be available to float between work locations as needed Must be flexible in availability for work schedule This position requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job. Therefore, this position is classified as a safety sensitive position.
Education Required High School or better Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor?
s legal duty to furnish information. 41 CFR 60-1.35(c)
coupon requests and code changes Book Secondary Market, New Start, CRA and Personal Loans Set up payments via ACH and check by phone Process requests for charge offs, repossessions and late fee waivers Process loan loss/bankruptcy payments Loan payoff quotes Post incoming wires File and/or scan documents Support Loan Officers, Loan Assistance and other front line staff Post loan payments by mail Process credit verification requests Process returned mail Process returned checks Review all work from previous day for accuracy Maintain good punctuality and attendance at work Marginal Duties: 1.
Other duties as assigned. Knowledge, Skills & Abilities: Computer skills including Microsoft Office
Suite Ability to handle confidential information professionally Ability to learn and perform in a fast paced environment Ability to calculate figures such as percentages, fractions and interest Ability to multi task and adapt to change Ability to work without close supervision Excellent internal and external customer service skills Good written and verbal communication skills Ability to work well under pressure and with deadlines Ability to adapt to repeated interruptions Ability to work well with others in a team environment Ability to respond to requests and demands professionally and promptly Ability to learn and follow Bank policies and procedures High attention to detail with exceptional
organi zational and time management skills Equipment Used in Job Performance/Working Environment: Computer Telephone Scanner 10-Key Calculator Multi-Function Device Facsimile Machine Moderate noise level Major Job Demands (Physical/Mental): Knowing and following bank policies and procedures Decision-making Problem-solving Ability to adapt to repeated interruptions Ability to work under deadlines Ability to work overtime
banking environment. High School diploma or equivalent, good math skills, proficient computer skills, skilled communicator, detail-oriented, excellent organizational skills, ability to multi-task & meet deadlines simultaneously, along with a talent for serving the public are all required.
Previous cash handling experience is preferred, but not required. Previous banking experience is preferred, but not required. Must be available to work opening and/or closing hours Mondays through Fridays. It is preferred that applicants live within 30 miles of Maumelle or be willing to relocate. This position offers a first-in-class, comprehensive benefits package. Employee medical, dental, vision,
life insurance, cancer insurance, and long-term disability insurance costs less than $60.00 per month. An Equal Opportunity Employer without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
About the Arkansas Division of Workforce Services The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities in the state. The
Arkansas Division of Workforce Services consists of four major sections: Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind.
Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans. DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency’s success is measured by its ability to meet the needs of Arkansas employers and job seekers. The Arkansas Legislature appropriates the agency’s funds and has the authority to pass legislation affecting agency programs and services on a state level.
As a result, DWS adheres to both state and federal laws and regulations. The size of the agency’s budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders. ADWS Information Desk: 501-682-xyz XPowered by Jazz HR
issues. Cross train to perform customer services, such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and providing efficient and quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training consists of learning and developing the essential duties listed below: Maintain strict privacy regarding customer account information.
Maintain customer confidence and protect bank operations by keeping information confidential. Provide customers with exceptional customer service and execute operational excellence. In person: Greet every customer with a smile, maintain eye contact, call them by name, stay connected in conversation and let them
know they are appreciated. When on the telephone: Speak with a smile, call them by name, stay connected in the conversation and let them know they are appreciated.
Process deposits, withdrawals, cash advances, issue Cashier's Checks, and cash checks, securing proper identification and following teller policies and procedures. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Identify counterfeit currency. Ability to use mathematical skills using money (add, subtract, multiply and divide numbers) will be required. Visually review customer transactions verifying necessary information. Count and balance cash using
Retail Banker platform. Buy and sell currency from the vault as necessary, ensuring that Retail Banker drawer cash limits are not exceeded.
Scan all proof work through branch capture machine. Receives mortgage, consumer, and other loan payments. Ability to articulate effectively with customers by answering questions in person or on telephone and refers customers to other bank services as necessary. Constantly communicate and exchange information with external and internal customers and must be able to exchange accurate information in these situations. Ability to use common sense understanding in order to carry out detailed written or oral instructions. Promote bank services and products following appropriate cross-selling procedures or directing client to appropriate bank personnel.
Refer customers to the proper department for issues that cannot be resolved at the transactional desk. Ability to read and interpret documents and write routine correspondence via MS Outlook. Adhere to daily opening and closing procedures. Follow prescribed security and safety measures. Secure coin and currency at closing ensuring that cash drawers and safes are locked in vault. Maintain currency and coin supply as prescribed by bank policy. Manually count, verify and strap currency.
Process coin by selling to the vault in accordance with cash limit and coin policy. Lifting of coin and currency up to 50 pounds as needed. Assist with night deposits, mail deposits and ATM deposits as needed. Complete Currency Transaction Report (CTR) and Suspicious Activity Report (SAR) as needed. Detect and inform the Bank Secrecy Act Officer of any activities that appear to be suspicious, or that involve fraud, insider abuse and/or other activities where a SAR should be considered as needed. Inform Banking Center Manager and/or Retail Operation Manager of department activities and of any problems, concerns or outages exceeding $50.00.
Assist internal customers (other personnel) and executive management as requested. Admitting customers to their safe-deposit boxes. Identify Fraudulent transactions, review current concerns with management and become well-informed on new suspicious activities. Balance of ATM and main cash vault as needed. Provide quality service by answering questions, telephone inquiries, and provide information on bank services. Handle or provide assistance to other Retail Bankers with unusual transactions and answer difficult customer inquiries.
Assist with resolving Retail Banker outages and research to resolve discrepancies. Obtain training and become proficient in executing Wire Transfers. Operate computer, keyboard, telephone, scanner and copier. Computer skills including basic knowledge in MS Office Outlook, typing, 10 key and the internet. Retail Banker will use money counter and drive thru tube. Proficiency with internal bank software will be required. Must be able to arrive at work on time, work on site and work cooperatively with other co-workers. Complete all on-line compliance Teal Training courses timely. By end of Teal Training period, will have completed the eight Teller Expectations Module through Teal Academy.
Attend FSB Retail Banker Training School Preferred Additional duties may be assigned or required by management. Upon successful training of duties listed above: Develop the specialized customer service skills necessary to acquire experience in additional retail services: Build consumer and business customer profiles as needed. Process Debit Cards upon request. Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints. Update identification. Opening/Closing Accounts.
Handle debit card disputes. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. QUALIFICATIONS EDUCATION EXPERIENCE SKILLS AVAILABILITY To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required. Candidate must be, at a minimum, 18 years of age. High school diploma or general education degree (GED) required. 1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
HOURS OF AVAILABILITY: Regularly Scheduled Hours/Week: 40 Hours Monday - Thursday 8:00 am - 5:00 pm Friday: 9:00 am - 6:00 pm Saturday 8:00 am-12:00 pm (1 per month) Extended working hours may be required SOFT SKILLS: Foster a culture that values critical thinking and problem solving, engagement, inclusion, diversity, and execute operational excellence. Establish a positive and productive work relationships; able to generate trust, ability and willingness to give and receive honest, balanced feedback. Willingness to adhere to a strict ethical code of conduct.
PHYSICAL DEMANDS AND WORK ENVIRONMENT INFORMATION: Physical Demands The employee must have the visual acuity to read materials in either a printed format or on a computer screen, view and identify customers at drive-through windows or on camera, identify customers inside the lobby and outside of the bank, review customer transactions and verify necessary information, and identify counterfeit currency. The position also requires the ability to articulate sufficiently well to communicate with customers and co-workers. The employee must have the ability to converse with customers in person, over the telephone, and using the drive-through service.
The employee must possess sufficient mobility to work in and move about in a standard office setting and sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Repetitive movement of the wrist, hands, and fingers will be required to handle currency and to operate office equipment including a money counter and drive-through tube. The employee must be able to lift coins and currency weighing up to 50 pounds. The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers in a calm and patient manner and to maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills related to currency, including adding, subtracting, multiplying, and dividing numbers.
The position also requires the ability to read and interpret documents and draft routine written communications. EEO/AA/M/F/Vet/Disabilit About the Arkansas Division of Workforce Services The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities in the state. The Arkansas Division of Workforce Services consists of four major sections: Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind.
Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans. DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency’s success is measured by its ability to meet the needs of Arkansas employers and job seekers. The Arkansas Legislature appropriates the agency’s funds and has the authority to pass legislation affecting agency programs and services on a state level.
As a result, DWS adheres to both state and federal laws and regulations. The size of the agency’s budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders. ADWS Information Desk: 501-682-xyz XPowered by Jazz HR
and growing banking environment. High School diploma or equivalent, good math skills, proficient computer skills, skilled communicator, detail-oriented, excellent organizational skills, ability to multi-task & meet deadlines simultaneously, along with a talent for serving the public are all required.
Previous cash handling experience is preferred, but not required. Previous banking experience is preferred, but not required. Must be available to work opening and/or closing hours Mondays through Fridays. It is preferred that applicants live within 30 miles of Greenbrier or be willing to relocate. This position offers a first-in-class, comprehensive benefits package. Employee medical, dental,
vision, life insurance, cancer insurance, and long-term disability insurance costs less than $60.00 per month. Our bank is an Equal Opportunity Employer without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
About the Arkansas Division of Workforce Services The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities
in the state. The Arkansas Division of Workforce Services consists of four major sections: Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind.
Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans. DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency’s success is measured by its ability to meet the needs of Arkansas employers and job seekers. The Arkansas Legislature appropriates the agency’s funds and has the authority to pass legislation affecting agency programs and services on a state level.
As a result, DWS adheres to both state and federal laws and regulations. The size of the agency’s budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders. ADWS Information Desk: 501-682-xyz XPowered by Jazz HR
to our customers - answering banking account questions, uncovering specific banking needs, recommending products and services, all while deepening the relationships that have made us who we are today. You'll have the opportunity to play a pivotal role in the direct growth of Citizens Bank.
We seek professional individuals who are quick thinkers, persuasive communicators, problem solvers and team players who live out our People First mission to ensure that every customer leaves the bank satisfied and ready to recommend Citizens Bank to their friends and families.
recommending products and services, and involving other bankers in the branch when appropriate. We seek energetic individuals who are quick thinkers, persuasive communicators, problem solvers and team players to ensure that every customer leaves the bank satisfied and eager to recommend The Citizens Bank to their friends and families.
With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible!
inviting our customers in to experience a new level of customer service. As a Personal Banker at Citizens Bank , the opportunity to deliver that superior service begins with you. We will train you to become a financial partner to our customers - assisting with transactions, answering banking account questions, recommending products and services, and involving other bankers in the branch when appropriate.
We seek energetic individuals who are quick thinkers, persuasive communicators, problem solvers and team players to ensure that every customer leaves the bank satisfied and eager to recommend The Citizens Bank to their friends and families. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible!
The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all examples.
Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product experts. The position gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service. We are seeking a candidate that is friendly,
organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services.
If you have a passion to succeed, come grow with First National Bank at Paris! WHY JOIN OUR TEAM? Team-centric work environment 401k Retirement Plan with dollar-for-dollar company match up to 7.5% Advancement opportunities POSITION REQUIREMENTS High school diploma or general education degree (GED) is required. This is a part-time position that will work an average of 30 hours or below each week. The position must be able to work in the Waldron Branch location on a daily basis. Sales experience, cash handling, customer
service, bank, or other financial service provider experience is preferred.
Previous banking or teller experience and cash handling experience is a plus. A valid driver's license and ability to be covered under the Company's automobile insurance is required. POSITION KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of principles and processes for providing customer and personal services. Knowledge of accounting principles and practices and banking. The ability to talk to others to convey information effectively. The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
The ability to pay close attention to details. Good organizational and analytical skills. Good interpersonal communication and computer skills. The ability to operate a telephone, scanner, copier, and fax machines. The ability to lift to twenty-five (25) pounds. The ability to utilize technology to solve problems. The ability to understand how to deliver mobile strategies to customers. The ability to work with different groups of people to get things done. The ability to communicate and develop meaningful relationships with others.
provide an expected level of exceptional customer service. ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES Deliver consistent exceptional customer service by displaying sincere, outgoing friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
Contribute to the achievement of customer experience by engaging customers in conversations to determine their product needs and referring customers to the appropriate product specialists. Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including the Customer Identification Program. Cash checks and withdrawals up to authorized
limits; request authorization for transactions above assigned limits. Process branch and/or teller capture; pays out money after verification of customer's signatures and balances.
Responsible for prompt and efficient customer transactions. Responsible for receiving checks and cash for deposits to accounts, verifying amounts, examining checks for proper endorsement, and entering deposits into a computer system. Responsible for checking night depository bags and recording proper information as defined in the Procedure Manual. Assist customers with routine inquiries regarding account balances and account information. Balance cash drawer at the end of the shift and compare totaled amounts
to computer-generated sheet and report any discrepancies to the Head Teller, as necessary.
Using customer-focused skills, explain policies and procedures to customers as applicable. Maintain in-depth knowledge of products and services, including digital services and delivery options. Support customer usage of products and services that will provide the services they need in the manner most convenient for them. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Report malfunctions of a teller terminal and other equipment used at the teller station. Ensure that the teller stations are properly stocked with forms, supplies, etc. Maintain a high level of cooperation and rapport with all teammates to ensure accurate and efficient operations and service. Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation. Always promote professionalism. Exhibit exemplary attendance and punctuality.
Comply with company policies and procedures. Perform other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ever do business with as we step into our 75th year of serving unique communities across the State of Arkansas. DO YOU ENJOY WORKING WITH CUSTOMERS? An ITM Teller must provide outstanding customer service through Interactive Teller Machines (video teller machines) and should be comfortable interacting with customers on camera.
Must be comfortable utilizing new technology and possess strong communication skills to accurately complete transactions for customers. Must be able to multitask; efficiently assisting customers utilizing the ITM while demonstrating knowledge of bank's products and services. ITM Teller must have strong sales skills to ensure they suggest the products that provide
the best banking experience for our customers. The incumbent must foster teamwork across all areas of the bank. Must provide pleasing, accurate, and professional service to customers while discreetly handling confidential information.
Bilingual preferred. If you have an excellent work ethic and excellent customer service, then this might be the career for you. WHY JOIN OUR TEAM? Caring, team-centric environment Generous paid vacation time and sick leave Competitive pay and advancement opportunities Medical, dental, and vision benefits FSA & HSA Long-term disability and short-term disability Company 401(k) plan POSITION REQUIREMENTS A high school diploma or equivalent GED is required.
A minimum of 6 months related experience and/or training, or equivalent combination of education and experience is preferred.
Bilingual preferred. HOURS Must be available to work 6:50 am to 7:45 pm, Monday-Friday and 8:45 am to 12:15 pm on Saturday. LOCATION: Fayetteville, AR or Jonesboro, AR We are an Equal Employment Opportunity employer as defined by the EEOC (Equal Employment Opportunity Commission).
banker : The Universal Banker is a seasoned financial professional with a diverse skill set, adept at seamlessly managing a broad spectrum of tasks within the banking realm. This individual assumes a dynamic role, encompassing the responsibilities of an ASR, Loan Assistant, and Branch Lead as circumstances dictate.
Their responsibilities integrate both the finesse of customer service and the precision of transactional functions. WHY JOIN OUR TEAM? Competitive compensation Full-time position Health plans 401(k) Paid Vacations and Holiday s Inclusive and Welcoming Culture What will I do? Provide superior customer service by answering customer questions; investigates and corrects errors;
and resolves problems or other issues. Provides solutions to meet the needs of customers. Assume the role of Branch Lead as needed. Oversees and ensures consistency, accuracy, and timeliness regarding the Bank's Standard Operation Procedures (SOPs, formerly ASR Policy) as directed by the Director of Retail Services.
Responsible for developing and leading the Branch Team in all operational activities within the Bank's retail operational footprint. Inspects operational and retail processes and procedures within each Branch environment for adherence to the Bank's prescribed processes and procedures and to backss areas for improvement in efficiency and effectiveness. Prepares and conducts
quarterly evaluations in conjunction with the Director of Retail Services, of the CSSs in ASRs and impose counseling, coaching, recognition, training, redirection, and disciplinary action when warranted.
Support loan officers in their daily operational tasks. Close loans, manage loan exceptions and renewals, and typer routine letters, reports, and forms while maintaining files, copies, and fax documents. Secure title work, appraisals, flood certifications, certificates of good standing, corporate articles, lien searches, credit reports, and such other documentation necessary to prepare a loan for closing. May performs official notary service duties. Handle post-closing loan work such as disbursing loan proceeds, paying invoices, filing security documents, preparing loan for book, etc.
Handle and processes loan payments, loan draws, and other routine loan activities. Serve as the loan officer's liaison with the Banks' Credit Administration Team regarding all loan related matters. Perform Account Service Representative duties as needed. Process daily bank transactions such as: Accept and process retail and commercial checking and savings deposits including night deposits by determining that all necessary deposit documents are in proper form and issues receipts.
Confirm all necessary documents are properly authorized, are in proper form and are within authorized limits. Make decisions when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds. Accept and processes all types of loans, credit line, safe deposit, and tax payments; accepts some commercial relationship payments. Prepare daily totals and corresponding tickets for batch transactions (e. g. ATM settlement, cash advances, money orders, TT& L payments, etc. ). Assembles and prepares, within an established schedule, all transactions for delivery to Deposit Operations Department for timely processing.
Balance transactions and verify cash totals: Monitors and maintains an adequate supply of currency and coins, balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault or buys coin and currency to maintain minimum but adequate drawer supply. Position requirements: A high school diploma or equivalent GED is required. An associate degree in a related field is preferred. At least three (3) years of related experience and/or training is required; or the equivalent combination of education and experience.
Sound like the right place for you? Apply now to join our growing team!
