and efficiently in accordance with established policies and procedures. Responsibilities include ; Work closely with other departments such as; Member Service Reps, Personal Reps, and the Branch Manager to deliver exceptional service to our diverse members. Greeting members and assisting with account transactions and inquiries.
backss member's needs and introduce new products and services (credit cards, savings bonds, etc. ) Provide exceptional customer service by going the " extra mile" to build trusting relationships, member loyalty and satisfaction. Manage risk in every transaction and detect fraudulent transactions to prevent losses. Resolve member's issues and provide relevant
information. Requirements include; Bilingual skills preferred. Strong communication and time management skills. Must be customer satisfaction-oriented. Attention to detail, mathematical skills, and computer skills.
Banking or money handling experience preferred. High level of accountability, efficiency, and accuracy. Benefits: Health Insurance (3 plans) Dental Insurance Vision Insurance Paid Volunteer Time Paid Vacation Paid Sick Time Paid Holiday (11) Education Reimbursement Program Flex Spending Health Reimbursement Arrangement (HRA) Employee Assistance Program (EAP) 401 (k) Plan - Company Contribution even if you do not participate in plan. Provided by C1st: Life Insurance for Employee:
3 times their annual salary Life Insurance for Spouse: $10,000 policy Life Insurance for Dependent: $1,000 Short Term Disability Long Term Disability Community 1st Credit Union proud to be consistently rated one of the Top Workplaces in Iowa.
Apply today and find out why.Together is Better. /about-us/careers/ Community 1st Credit Union is an Equal Opportunity Employer
that includes balancing a cash drawer and processing customer transactions Creating relationships with our customers to provide them information on various products and services that may be beneficial to them Required Skills: Computer knowledge Customer Service/and or cash handling a plus, but willing to train What is it like to be Premier?
Join our team of employees who pride themselves on listening to our customer's needs and portraying a willingness to fulfill those needs. Grow in an environment where our employees respect the communities they serve , their customers and their co-workers. At Premier, our goal is to provide an amazing, quality experience for our customers. We constantly
strive to do the right thing. We appreciate and encourage new ideas from each other and our customers to become the bank of choice. Our employees achieve this level of customer service by exemplifying our core values of: Listening to our customers and co-workers Being trustworthy and loyal Displaying diversity of thought Serving the community Illustrating teamwork Benefits available: Our employees are the core of Premier, so we offer a benefits package that makes being part of the team that much sweeter!
We offer: Competitive compensation program Paid personal time off Paid holidays Health, dental and vision insurance Life and long-term disability insurance 401(k) with match Employee Stock Ownership Plan (ESOP) Bonus program, Continuing education reimbursement Flexible spending account plans Voluntary AFLAC insurance policies Employee Assistance Program 529 college savings plan
requests, servicing an existing credit portfolio, and working with associates to provide clients with a full range of banking products and services. To be considered for this position candidates must possess a bachelor's degree in accounting, business administration or related field or equivalent experience.
A minimum of three years' commercial banking experience and the ability to manage credit up to several million dollars. Excellent communication skills and strong business development focus a must! Guaranty Bank is a relationship-driven organization who values their employees as well as their community. Our goal is to provide exceptional customer service and make financial dreams a
reality. We are a family-oriented company who values work-life balance and providing advancement opportunities to our employees. Pre-Employment credit check, background check & drug screen is required.
bank's strategic plan, credit culture and core values. Coaches and develops bankers to develop new business and maintain/maximize existing portfolios. Contributes to a cohesive staffing team within the System between locations, as necessary. Supports team leaders by providing adequate tools, implementing operational efficiencies, and empowering them to make timely decisions.
Ensures that credit quality guidelines are met/monitored. See job description for full details and qualifications.
known as a Universal Banker) role at the Punxsutawney Branch. The Personal Banker role requires providing excellent customer service to build relationships and promote In First Bank products and services. Personal Bankers will open deposit accounts, handle teller transactions, resolve customer service issues, and gather documents for retail loans.
The Personal Banker role normally requires 2 or more years banking, or Teller experience. Preferred candidates will have proficient interpersonal, communicative and sales skills; a comprehensive knowledge of bank forms and documents used in opening new accounts; working knowledge of bank consumer and business products and services, along with
the operating policies and procedures that impact these products; experience with non-real estate (unsecured, auto, and share type) loans, though, having experience with real estate secured loans are considered a plus.
High School diploma or equivalent is required. In First Bank is an EOE.
Blairs Ferry Rd NE, Cedar Rapids, IA 52402 TRAINING AND CAREER PATH: When starting out as a Retail Banker at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Retail Banker career path begins with a focus on Foundational and Teller Training , and then proceeds into Banker Training.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Upon demonstrating proficient Teller skills, you will advance into the
next phases focusing on Banker Training. You will start out with the basics of opening accounts (RB1) , then move on to credit cards and consumer loans (RB2). The top tier of a Retail Banker is working with different types of home equity loans (RB3).
Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: Provide superior service to customers while working to meet their financial needs through a variety of retail banking functions. An individual in the Retail Banker 1 role will focus on mastering and applying skills needed for effectively managing customer relationships and providing basic retail banking services.
ACCOUNTABILITIES: Service Requests: Handle all typical banking transactions presented by customers in person, through drive up, via night depository, mail or digitally.
Handle cash and maintain an individual cash drawer in order to handle customer requests. Assist customers with entry into safe deposit boxes, ensuring all procedures are properly followed. Handle maintenance and service requests and customer inquiries regarding existing accounts and services. Identify banking needs and recommend solutions for both prospective and current customers. New Accounts: Support the Bank's overall sales efforts through direct sales of consumer banking products and related services.
Acquire the necessary product, compliance, and systems knowledge and accurately, efficiently open various types of deposit accounts and complementary services, such as checking, savings and money market accounts, certificates of deposit, safe deposit boxes, and complementary services for consumer relationships. Complete training and begin handling credit card and consumer lending requests. Ensure that new accounts and relationships are properly onboarded. Relationship Management: Develop, manage, and grow customer relationships through ongoing contacts, recognition of key life events, needs-based cross-selling, etc.
Work within defined banking processes, such as customer service expectations, the 5 Step Retail Banking Conversation Model, Quarterly Action Plans, and New Relationship/New Account Onboarding to help ensure a consistent, positive experience for customers and success for your branch team. Utilize the bank's Customer Relationship Management (CRM) system to plan for and personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Proactively reach out to customers through one-on-one contacts, larger retail campaigns, and product promotions throughout the year.
This effort will include contacting customers by phone, direct mail, email and/or HERE app. Acquire the necessary knowledge about bank products and services, and other departments' and coworkers' functions in order to be able to refer customers to other individuals or departments appropriately and effectively. Maintain ownership of and follow up on any hand-offs or referrals to ensure that they have been handled. Other Duties: Actively participate in office or bank events. Maintain educational and professional expertise through attendance at internal and/or external educational opportunities.
Be a Notary Public. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree. Prefer 1 or more years of experience in a related position. Must be able to successfully meet the requirements of the SAFE Act including registering with the Nationwide Mortgage Licensing System & Registry and maintaining their unique identifying number.
Must successfully complete all training and evaluation requirements in the Retail Banker Career Path. Must be able to work additional evening and Saturday hours as required. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
customer experiences. The Full Time Floating Teller will travel as needed between our Big Pine and Marathon Branches. Responsibilities: Receive and distribute funds Process and record currency and documents for all transactions Provide quality service to meets customers' needs Competencies: Flexible and highly motivated team member Work well under pressure in a fast-paced work environment Excellent verbal communication and customer service skills Required Education & Experience: High School Diploma, GED or equivalent Customer Service Cash Handling We offer.
Health, Dental, Vision & Life Insurance Paid Time Off Starting at 30 days per year Paid Time Off for Volunteering Tuition Reimbursement Competitive Salaries 401k Employer Match Quarterly Cash Profit Sharing Great Hours EOE M/F/V/D Job Posted by Applicant Pro
aligning the needs of the client with the appropriate solution, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. As required, the Banking Specialist III may also provide support in processing paying/receiving transactions for client requests.
The Banking Specialist III will possess good judgement and decision-making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience. Essential Requirements, Duties, and Responsibilities Sales & Strategic Planning: 1) Through active engagement in client conversation and financial need exploration, supports the financial center market plan/business
plan to support achievement of assigned quarterly and annual goals, specifically deposit & loan growth, credit card sales, and leveraging business partner relationships to collaborate and support partner referral goals.
2) Utilizes Peoples Banks' client conversation model and various reporting to identify sales and service to sales opportunities, supporting the acquisition and expansion of client relationships. Tier III will be expected to receive formal certification of the Peoples Bank client conversation model within the first 6 months of assuming this position. 3) Advanced knowledge of all Bank products, services, and usage channels, to identify client account and lending needs. This
knowledge will include both personal and business product types.
4) Technically proficient in all channels of client delivery to include on-line banking, mobile banking, debit card management, etc. In addition, is proficient in all methods of client outreach to include utilization of Zoom for client appointments and tablets to support the in branch experience for the client. 5) Supports all marketing and sales strategies through active engagement in outbound calling activities to clients, identifying sales opportunities and making appropriate recommendations in support of goal attainment. Operational Proficiency: 1) Demonstrates proficiency of all operating systems, to support both the new account & loan origination processes, service transactions and overall client relationship management.
The Banking Specialist III associate would serve as the primary new account representative in the financial center. 2) Performs notarial acts as needed per state defined guidelines to support a positive client experience. 3) Supports a positive client experience by performing all teller transactions accurately and balancing teller cash drawer as needed. In addition, will provide necessary overrides for various transactions in support of sound risk management.
4) Supports onboarding of new associates within the financial center, specifically serving as a mentor/coach for new associates through on the job training/job shadowing. 5) In partnership with the Financial Center Operational Specialist, assumes management of required operational reporting, including review of overdrawn accounts, delinquent loan reporting, and past due safe deposit boxes. 6) Responsible for understanding the Bank's BSA/AML Policy, including satisfactory completion of required annual BSA/AML training as applicable to position and appropriately applying this knowledge to daily activities and responsibilities, specifically understanding that any suspicious activity must be reported to the BSA Officer immediately.
7) Satisfactorily completes all required annual regulation, sales and service training. Educational & Other Requirements Minimum one-year experience of retail banking, performing paying/receiving functions. Minimum one-year experience of retail banking, account opening and sales and service transaction processing. Lending Preferred Working knowledge of new technology products and services. Must be bondable. Job Posted by Applicant Pro
Position: Teller; Current Position: Compliance Specialist (5-years) Starting Position: Call Center Supervisor; Current Position: HR/Executive Assistant (4-years) Starting Position: Asst. Branch Manager; Current Position: Operations Accounting Manager (9-years) Starting Position: Teller; Current Position: Loan Officer (2-years) Build your career in the beautiful mountain communities of Colorado!
We have so many staff that already have! Credit Union of the Rockies is seeking an entry level customer service and sales team member to join our credit union! As a concierge, you help create the energy around credit union products. Credit Union of the Rockies is dedicated to delivering an exceptional
member experience, which starts with you being highly skilled in discovering members' needs. With the support of your team members, you provide effective solutions to those needs via getting the right products into member hands.
Every day is an opportunity for you to turn another visitor into a loyal credit union member. DUTIES & REQUIREMENTS Accurately processing financial transactions Directly address member needs by being an effective source of information for them in our lobby area, drive-thru or walk-up windows, and/or by telephone Manage the first impressions of visitors to Credit Union of the Rockies Provide exceptional service/assistance to members and visitors in a timely, friendly,
professional and confidential manner Educate and encourage members on the use of alternative delivery channels, including ATM's, kiosks, online banking, bill payment, remote deposit capture (RDC), Shared Branching and automated telephone services Advise, sell and set up their new products Stay on top of news about financial products and initiatives, applying that knowledge in member interactions Your success is measured by team and individual productivity as well as overall branch performance You get great satisfaction from helping members develop lifelong relationships with us You support Credit Union of the Rockies, Mission, Vision, Strategic Goals and Objectives Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Create and maintain a clean, neat, pleasant work environment by maintaining a professional appearance (i.
e. dress, posture, attitude, etc. ) Maintain a positive outlook and behavior towards internal staff and external members QUALIFICATIONS, EDUCATION & EXPERIENCE Possess strong people skills: You're approachable, a good listener and are empathetic. You're invigorated by constant personal interactions. You have strong communication skills that let you converse freely and comfortably with individuals and small groups Willing to learn and embrace the guidelines behind Credit Union of the Rockies unique style of service Are technologically savvy: Understand computer system concepts and methods, data entry retrieval and inquiry using Windows in a network environment Basic knowledge of a filing system, basic knowledge of the operation of office equipment Are adept at learning new products and features Able to deliver great member experiences in any environment Able to apply common sense understanding to carry out detailed instructions, written or oral High School Diploma or General Education Degree (GED) Up to six months of similar or related experience including time spent in preparatory positions Job Posted by Applicant Pro
health benefits package, career advancement, tuition reimbursement program, paid time off, and 401k match program in the industry and community. American United is a quickly growing credit union because of our vision to invest in our members and employees. Join us and see why we're different!
been serving our friends and neighbors in southwest Missouri for over a century and with that comes a deep sense of community pride and commitment to one of our great assets - our employees! At Guaranty Bank we are passionate about helping employees reach their goals.
We encourage a strong work-life balance, offer an employee benefits package that is second to none, and provide incentives for our employees to lead healthy lives. We offer our employees training & development opportunities to support building the long-term careers of our employees. With passion, skill and collaboration you can make an impact on the success of the bank, our customers and your own career! Our Banking Associates
communicate with new and existing customers to uncover and evaluate needs in order to recommend appropriate products and services, educate customers about Guaranty Bank's product and service delivery channels, refer customers to the other departments within the bank as appropriate, and resolve complex customer service issues.
Essential Duties and Responsibilities of the Banking Associate Delivers excellent customer service Processes in-person retail and commercial customer transactions Recommends bank products and services to customers and prospects Opens and maintains a variety of account types for personal and commercial customers Performs routine banking center activities Cross-sells
bank products and services Contributes to the fulfillment of department and company objectives and goals Adheres to all department and company policies and procedures and follows applicable banking regulations Performs additional job related duties as assigned or required Required and Desired Skills and Experience of the Banking Associate High School diploma or equivalent (or working towards completion) Prior customer service, banking, cash handling and sales experience highly desired About Guaranty Bank Since 1913, Guaranty Bank has provided a full array of banking solutions along with exceptional customer service.
More than 100 years of serving our community has provided us a long time to practice our philosophy of maintaining a personalized approach.
In many cases, we've even served generations of your friends and family. We guarantee that you'll receive custom tailored advice and above all else, the respect you deserve. That's because as a fellow community member, we view banking as you would - individually. To us, knowing you personally allows us to offer sound advice on anything from picking the right mortgage loan, investment strategies or choosing the best account for you. It's your money. It's your life. We are your bank. EOE Guaranty Bank's Holding Company, QCR Holdings, Inc.
is a relationship-driven organization and a multi-bank company, which services the Quad Cities, Cedar Rapids, Waterloo/Cedar Valley, Des Moines/Ankeny, and Springfield, Missouri communities through its wholly owned subsidiary banks, and also engages in commercial leasing through its wholly owned subsidiary, m2 Equipment Finance, LLC based in Milwaukee, WI. Pre-employment credit check, background check, and drug screen is required.
in a professional and positive environment every day. You will provide our valued members exemplary customer service as you accurately and efficiently process everyday banking transactions such as deposits, withdrawals, transfers, payments, and more. Truth is, you will interact with more members than anyone else.
We are looking for someone who is not afraid to strike up a conversation and find an opportunity in every member transaction. You will focus on the complete member experience, ensuring transactions are conducted with precision and without error. We take pride in truly caring about our members' financial well-being. You must be able to work in a fast-paced environment, while maintaining
professionalism and working efficiently. Tellers are the frontline to our success at UHCU and we are looking for candidates who are committed to providing that exceptional customer service experience to our members.
If you are interested in growing your career and becoming a part of our team, please submit your application today! As a Teller with UHCU you'll get to: Promote and maintain positive relationships with our members and your teammates. Promote, cross-sell, and refer credit union products and services to fulfill our members' financial needs. Give back. We are proud to be partners in the communities in which we serve and we do that by participating and volunteering in so many
community events and initiatives, it is impossible to list them all.
Gain a career. United Heritage provides a reputable environment with opportunity for growth, career opportunities, and the unparalleled ability to make a difference in a dynamic, team-oriented environment. It's way more than " just a job" to us! What you will need to succeed: Excellent listening ability and verbal communication skills. The ability to work hard, find solutions and have fun. Passion for providing outstanding service to our members. The ability to collaborate with team members. Strong attention to detail, with a focus on accuracy and quality of work. Ability to multitask in a fast-paced environment.
The Requirements: High School Diploma or GED equivalent. At least 6 months of cash handling and customer service experience within the last 12 months; previous Teller experience is a plus. Previous experience cross-selling products and/or services. Previous experience in a service oriented position where the primary focus was external customer service. Must be available to work a flexible schedule as hours/schedule are subject to change based on the needs of the business. Bilingual (English/Spanish) is a plus. About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership.
Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.4 billion in assets, more than 74,000 members, 11 branch locations, and approximately 270 employees. We are a full-service financial institution whose vision is " To be your primary financial institution.
" Being part of our credit union means being part of our community. UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance! Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit. We will be sure to contact you if that is the case!
deposit and cash management solutions for their business clients. Responsibilities include: Originate loans and manage the assigned portfolio in growth, mix, margin, credit quality and fee income. Responsible for generating new loan volume for the bank.
This will include soliciting new business relationships and deepening relationships and providing customer service with existing customers. Actively work with delinquent loans to maintain the quality of the loan portfolio. Responsible for creating new deposit relationships and expanding existing relationships. Negotiate rates and terms of loans with customers and management within set guidelines. Involvement in community and civic organizations,
as appropriate, to represent Border Bank in the community. Education and Requirements: A four-year degree in business administration or equivalent experience.
5+ years of experience Benefits: Paid Time Off & Paid Holidays Health & Dental Insurance Flexible Spending Account HSA + Employer Contribution 401(k) + Employer Match Bank paid Life Insurance and Long-Term Disability Optional Life Insurance Employee Assistance Program (EAP) Wellness Benefit Civic & Recreational Benefit Verizon Discount Education Assistance Join our Border Bank team! Job Posted by Applicant Pro
our focus on providing unmatched customer service in the industry. We offer competitive pay and great employee benefits including medical, dental and vision coverage for you and your dependents, life and disability insurance plans, 401k with company match, time off benefits to promote work/life balance and on-site banking at our corporate offices in addition to our 21 other branches.
Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center. As a growing organization, we offer opportunities for advancement as well as tuition assistance and training to position our employees to succeed. These are just some of the benefits
of working at Navigant Credit Union. If you believe you have what it takes and are interested in joining our team of financial service professionals, we want to hear from you!
GENERAL SUMMARY Under general supervision, but following established policies and procedures, provides leadership and direction to the Tellers. Delivers exceptional customer service, aligned with the Credit Union's core values and mission statement. Supervises sales and service programs to ensure goals are communicated, met and improved. Responsible for the efficient and effective delivery of products and services to members. Responds to questions and/or provides information upon request from members (internal and
external). Processes requests/transactions, as appropriate. Assists members and potential members in understanding and utilizing Credit Union products and services.
Provides such member services as opening new accounts, ordering checks, account maintenance, corrections, etc. Interviews and assists members complete loan applications, obtains pertinent loan information and prepares necessary paperwork to disburse loans. MAJOR RESPONSIBILITIES Maintains security and compliance with Credit Union Security Plan. Assists Head Teller with daily functions such as reviewing reports; processing ATM transactions; ordering and verifying cash shipments; verifying and balancing the vault, ATM and cash recycler; and balancing and closing the branch.
Oversees the tellers, prepares schedules, responds to questions/concerns, and delegates work as needed. Overrides teller transactions based on authority within policy and procedure. Handles escalations and member complaints related to the Tellers' functions. Conducts monthly/quarterly audits: card stock inventory, official checks and money orders, night deposit contracts, and surprise cash/check audits for tellers. Responsible for daily and monthly reports: overrides and teller differences. Performs teller transactions, both operational and sales oriented.
Opens new member accounts and provides information to new and prospective members by explaining and cross-selling Credit Union products and services. Completes forms for opening and processing all types of accounts, including share, share draft, money market, certificates, IRAs, etc. Maintains and services existing members' accounts: address changes, names changes, check re-orders, wire transfers, stop payments, etc. Monitors teller performance by completing quarterly " Member Experience" evaluations and coaches tellers on the spot and during one on one meetings.
Provides input to Head Teller and Branch Management with performance management, disciplinary actions, and employee evaluations. Originates, underwrites and closes Consumer Loans offered by the Credit Union. QUALIFICATIONS: Education High school diploma or equivalent (GED) education required. Experience / Skills/Knowledge : Preferred: Minimum 3 years previous experience as an Assistant Head Teller/Teller/MSR. Demonstrated knowledge of CU policies and procedures. Excellent verbal, written, telephone and interpersonal communication skills. Must possess a strong service orientation and willingness to sell products and services.
Excellent organizational, analytical and problem-solving skills. PC proficient including Microsoft Office (Word, Excel, Outlook) and the Internet. Ability to function in a financial institution branch environment and utilize standard office equipment, including but not limited to: PC, fax, copier, currency counter, money order encoder, telephone, etc. Ability to lift a minimum of 25 lbs. (coin bags). Some travel required. GENERAL DESCRIPTION: In terms of physical requirements, this position requires work best described as: ¨ Sedentary ¨ Light n Medium ¨ Heavy ¨ Very Heavy PHYSICAL TASKS: Standing/Walking - Frequent Hearing - Ability to receive information through oral communication (face to face and telephone).
-Continuous Talking - Expressing or exchanging ideas by means of the spoken word (face to face and telephone). –Continuous Reading – Ability to receive information through fax, e-mail, and text messages – Continuous AUDIO / VISUAL: Requires vision to perform work dealing with data, figures and computer screens. - Continuous Requires ability to prepare and execute presentations, training programs, and seminars. - Continuous PSYCHOLOGICAL/MENTAL DEMANDS: Responds positively and productively to stressful internal (employee)/situations.
- Continuous Assists others to work harmoniously and effectively as part of a work team. – Continuous Job Posted by Applicant Pro
