also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs• Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills• Conducts new employee orientations, trains and coaches Store Associates•
Utilizes company tools to diagnose opportunities and develops action plans to improve performance• Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales• Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members• Provides direction, support, and ongoing feedback of overall performance to staff members• Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled• Ensures company standards are met for store and associate appearance• Assists with planning and adjusting schedules as necessary
to maximize sales, while ensuring payroll expectations are followed• Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate• Willingness to participate in continued education, including product knowledge and professional development• Assists management team with inventory management• Performs all duties of a store associate while functioning as a Customer Service Manager• Performs all duties as directed by managers Qualifications• Must be 21 years of age• 1-2 years retail management experience.
Demonstrates supervisory and training/coaching skills• Full-time employment, ability to work evenings, weekends and holidays, as scheduled.
Consistent and regular attendance required• Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence• Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies• Demonstrates strong comprehension along with excellent written and oral communications skills; ability to effectively communicate with customers and staff.
• Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required. • Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc. )• Ability to count cash and make change accurately• If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card • Ability to repeatedly lift 40-50 pounds• Ability to stand and/or walk for extended periods of time• Ability to follow directions and complete assignments• Ability to read small type• Ability to repeatedly walk up and down stairs• Ability to work in cold areas Hourly pay range for this position is $19.00-$22.00 Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications For more details: jobs-search.
org/advertising_des-plaines-c429927/binny-s-beverage-depot-lincolnwood-customer-service-manager-des-plaines_i1969559895
Doing Do you have a passion for helping others and giving them peace of mind? Whether it s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You ll - Answer incoming communications from customers and make return calls as needed - Conduct research to provide answers for customers to resolve their issues What You Bring to the Role - 1 year or more of customer service experience - 1 year or more post-secondary education OR 2 years equivalent work experience - Recognize and solve problems of mid-to-high
level customer service issues - Great written and verbal communication skills (in Spanish-English) - Computer experience What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base wage starting at $19 per hour plus performance bonus opportunities - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit mybenefits.
for more information. A Bit More About Your Role We re committed to ensuring you have the skills and
support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can t be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Apply Here: ttec. /careersection/5/jobdetail. ftl? job=03SDD〈=en&src=JB-19502
the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results by consistently identifying, backssing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: Deepen relationships and treat customers with genuine care by listening to their
specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of communication open and clear Maintain a position of trust and responsibility by keeping all customer business confidential Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations: Collaborate with Financial Center Manager to ensure all monthly cash counts are completed. Partner with Financial Center Manager to gather and report monthly FCA
requests. Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.
Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed. Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. Assist in training newly hired Customer Service Representative Referrals: During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma/GED. Work involves extensive cash handling. Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision. Work involves contact with the public, adhere to dress code guidelines.
Must have the ability to interact comfortably and confidently with the public. Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution. Act as a leader and a resource for both customers and platform team. Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. Need to have flexibility in scheduling. WORKING CONDITIONS: Normal office environment. Extensive viewing of computer screens. Lead CSR/Teller - Cal City - Full Time LOCATION -- Calumet City, Illinois 60409 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, interactionual orientation, gender identity, military status, veteran status or any other legally protected status.
For more details: jobs-search. org/finance_calumet-city-c429910/lead-csrteller-cal-city-full-time-calumet-city_i1970455107
onboard large-capacity passenger vessels. Ideal candidates will be outgoing, friendly, and able to work a flexible schedule while being part of the team environment. Essential Duties & Responsibilities: This is not a live aboard position Provide exceptional hospitality to guests and coworkers as prescribed in the RESPECT SERVICE SYSTEM.
Follow safety procedures to ensure the protection of passengers and vessel. Participate in routine training & safety drills. Handle lines to moor vessels to pier. Stand watch in ships' bows, sterns, or bridge wings to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses. Assist Captain and supervisory personnel
in maintaining vessel equipment and systems such as HVAC, engine, and technical equipment. Maintain the cleanliness and safety of all common areas. Sweep, mop, and wash down decks and exterior to remove dirt and debris using brooms, mops, brushes, and hoses.
Load or unload materials from vessels; gather and remove trash from vessel. Service, clean, and supply restrooms. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards. Performs security/safety patrols of all decks while vessel is underway. Communicates with passengers, answering questions and responding to complaints. Assists with boarding and disembarking of passengers.
Ability to work in confined spaces. Additional job duties as assigned.
Requirements & Qualifications: High School Diploma (or GED or High School Equivalence Certificate) preferred. Must be able to effectively understand and convey written and verbal information to guests and coworkers. Must possess a service orientation - actively looking for ways to help others. Energetic and enthusiastic personality essential. Will work for extended periods of time without sitting. Must be able to lift fifty (50) pounds. Must be able to throw mooring lines from ship to pier. Will be required to be available for work on nights, weekends, and all major holidays.
Per maritime law, must be a US Citizen or a Permanent Resident. First Aid and CPR/AED Certification a plus but not required. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles.
By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, interaction, age, interactionual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. Pando Logic. Keywords: Guest Service Agent, Location: Hingham, MA - 02043For more details: jobs-search. org/deckhand_hingham-c434612/deckhand-onboard-guest-service-agent-south-shore-ma-hingham_i1970453535
is required, Bachelors Degree is preferred Experience in American Sign Language and Signing Exact English is required Interviewing Now! Requirements: Bachelors Level Degree in ASL or Educational Interpreting Certifications: EIPA, RID or NIC Benefits: Weekly Direct Deposit Competitive Pay Medical Insurance Jesse Nguyen 678-920-xyz XFor more details: jobs-search.
org/customer-service_greenwood-village-c426797/asap-school-opening-sign-language-interpreterasl-greenwood-village-co-greenwood-village_i1970909052
transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance
the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Arby's - Arthur Way For more details: jobs-search.
org/education_newport-news-c449901/arby-s-cashier-customer-service-urgently-hiring-newport-news_i1970728156
1. Some high school courses preferred. 2. Must be clean, neat and well groomed. 3. Must have good interpersonal communication skills to work with customers and other employees. 4. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
5. Must be honest. 6. Must be able to follow verbal and written instructions and read recipes. 7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures. 8. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise. 9. Must be able to work as team member and to perform job duties
with a minimum of disruption to customers or fellow employees. 10. Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
11. Must have good manual dexterity to be able to work rapidly and accurately during rush periods. 12. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness. 13. Must be able to count money and give change correctly. General Responsibilities: 1. Ensure customer satisfaction by providing quick, efficient service and quality products. 2. Provide excellence in quality, service and cleanliness. 3. Provide consistent product portions.
4. Maintain knowledge and operation of all equipment. 5. Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision. Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures. Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment. Key Activities: 1. Quickly prepares customers' orders according to specifications and with the highest possible quality. 2. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness. 3. Operates cash register. 4. Assists with front line preparation procedures. 5. Operates kitchen equipment as needed. For more details: jobs-search. org/education_athens-c448480/taco-bell-customer-servicecashier-urgently-hiring-athens_i1970728572
Package Health Benefits, Vision, Dental, and 401(k) offered Tax-free stipends available to those who qualify If you are interested in this position, please apply online and send your resume to Hannah Bates by email at: xyz X@ for more information!
Phone: 678-497-xyz XFor more details: jobs-search. org/customer-service_prattville-c424344/full-time-school-sign-language-interpreter-sli-prattville-alabama-prattville_i1969983015
(occasional Saturdays) Benefits: Weekly pay Insurance benefits Great hours! Job Description: Guide and educate callers on their shop prescription benefits, use of benefits plan, insurance premiums and status of shop orders and claims or inquiries Respond to incoming customer service calls related to benefit eligibility questions Communicate solutions to customer questions, pharmacies and physicians with shop and medical prescription orders and reorders Ask appropriate questions and listen actively to customers while documenting required information in computer systems Skills: 1+ years of customer service or call center experience Healthcare customer service or call center experience Insurance
verification experience Medical office experience is preferred Education: High School Diploma is required For more details: jobs-search.
org/information-technology_charlotte-c442070/healthcare-call-center-representative-nc-charlotte_i1970176324
road again. You will be the face of Penske the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It s simple. Maybe you ve always had an interest in vehicle maintenance but haven t had the chance to pursue it.
This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you ll get to do that learning at a company that offers career stability and competitive benefits.
Talk about an amazing opportunity. It s about going above and beyond for our customers the way Penske goes above and beyond for you. It s about building meaningful relationships.
It s about keeping our customers moving forward. Main Responsibilities: Greeting our customers and making sure they have a great experience as you fuel and wash vehicles Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done Helping make sure our facilities are clean, safe environments for our customers and associates Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating
tires and performing preventive maintenance repairs Completing other projects and tasks as assigned by supervisor Why Penske is for You: Competitive starting salary Shift Premiums Career stability Opportunity for growth Excellent benefits, including lots of time off Strong, well-rounded training programs Advanced vehicle maintenance technology Location and schedule flexibility General Requirements: High school diploma, equivalent, or prior work experience preferred Valid driver s license required Excellent customer service and communication skills The ability to work well as part of a team The ability and willingness to work outside Basic mechanical ability and tool usage (preferred) Basic computer skills The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms. The associate must be able to safely work in all weather conditions. Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ500 ABOUT US About Penske Truck Leasing Penske Truck Leasing Co.
L. P. headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, and Mitsui & Co. Ltd. A leading global transportation services provider, Penske operates more than 260,000 vehicles, employs more than 29,000 people, and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions.
Visit Go Penske to learn more. For more details: jobs-search. org/manufacturing_portland-c433734/customer-service-representative-fuelerwasher-portland_i1970452601
verifying CLEAR member traveler identification, and following all security and safety protocols at all times Provide exceptional customer service, engaging with members, potential customers, and general travelers Drive membership enrollments by engaging travelers and selling them the benefits of CLEAR What You're Great At Ability to work in a fast-paced, high volume, hospitality driven atmosphere Strong communication skills and the ability to engage with members, travelers and teammates Positive and energetic attitude Self-motivated achiever interested in taking on additional responsibilities, and selling CLEAR!
Previous customer service and/or sales experience is a plus – we’ll teach
you the rest! Role Requirements You must be 18 years of age or older High school diploma or GED equivalent required Open availability and flexibility is a must – ability to work a variety of shifts Ability to stand for up to 8 hours per day Requires completion of airport badging or government screening process, and other applicable associated requirements, including a drug test How You'll Be Rewarded Free CLEAR membership for you + family/friends discounts401(k) Retirement Plan, including a company match10 company-paid holidays (paid 1.5x if worked)Full-time team members also receive: Comprehensive Medical, Dental, and Vision Insurance Paid Time Off See more of our amazing benefits, including
any eligibility or specific location offerings, Not available in Puerto Rico About CLEAR Have you ever had that green-light feeling?
That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 17+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, interaction (including pregnancy, childbirth, or related medical conditions), interactionual orientation, gender, gender identity, gender expression, transgender status, interactionual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance.
CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. For more details: jobs-search. org/finance_overland-park-c432137/customer-service-representative-mci-airport-hiring-immediately-overland-park_i1970187558
Schedule: Monday Friday available for shift between 8am - 8pm EST flexible for OT & Weekends Training schedule is 8AM - 5PM for 4 weeks; after training you will be given a work schedule Essential Duties and Responsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.
Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls
to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly backss the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request.
Qualifications/Requirements High School Diploma or GED with minimum of Associate degree preferred Experience working with management information systems to effectively address customer needs Proficiency in Microsoft applications Excellent verbal
and written communications Professional telephone manner Strong attention to detail Customer service experience in a Call Center role no retail Medical office experience / knowledge of medical terminology preferred Must be willing to take a typing and customer service test Application Process Includes: Skills Testing Drug Testing Background Check For more details: jobs-search.
org/finance_cary-c442064/job_i1970255490
a diverse patient population while having access to same-day specialty consults as well as the support of on-site, behavioral health services. Enjoy being part of a highly motivated and collegial practice in Kirkland, Washington. Monday to Friday schedule with flexible FTE Outpatient care only On-site lab and diagnostic services CME benefits, relocation assistance and a sign-on bonus available Open to new graduates Compensation is between $113.61 and $155.50 per hour The compensation amounts listed may include productivity or quality/service incentives, call pay, extra shift incentives, as applicable to the position.
In addition, providers may have CME benefits available to them Where
You'll Work Pacific Medical Centers' Totem Lake Clinic, in the beautiful community of Kirkland, offers primary care with both family medicine and internal medicine, as well as multiple areas of specialty care, from behavioral medicine to urology.
Totem Lake is an accredited patient-centered medical home, delivering coordinated, convenient care to patients using a team-based model. Other services available at Totem Lake include on-site x-ray, eye care, and interpreter services, as well as an on-site laboratory and shop. Where You'll Live Totem Lake is a neighborhood in the city of Kirkland on the eastern shore of Lake Washington, a 15-mile drive from Seattle across the Evergreen Point
Floating Bridge. With some of the lake's nicest public beaches, this scenic community is a water-lover's dream.
Kirkland has a population of about 85,000 and is one of the Seattle area's more affluent suburbs. Who You'll Work For Pacific Medical Centers offers a full range of primary and specialty care services in the Puget Sound region of Northwest Washington. From Federal Way to First Hill, its medical community consists of more than 175 physicians and advanced practice clinicians at nine clinics. Each facility is equipped with state-of-the-art technology and many have on-site X-ray and in-house pharmacies. As part of the Providence family, Pac Med is committed to its mission to advocate, educate and provide extraordinary care.
Equal Opportunity Employer including disability/veteran Job ID Number: 18713For more details: jobs-search. org/customer-service_kirkland-c450375/family-medicine-physician-pacific-medical-centers-totem-lake-clinic-kirkland_i1969558201
accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results by consistently identifying, backssing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where
their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of communication open and clear Maintain a position of trust and responsibility by keeping all customer business confidential Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations: Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office. Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed. Maintain knowledge of the bank
policies and financial center procedures and take responsibility to keep up to date on any changes.
Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary. Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. Referrals: During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma/GED. Work involves extensive cash handling. Work involves contact with the public, adhere to dress code guidelines. Must have the ability to interact comfortably and confidently with the public. Position requires knowledge of retail policies and procedures, to perform the essential duties. Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. Need to have flexibility in scheduling. WORKING CONDITIONS: Normal office environment. Extensive viewing of computer screens. CSR/Teller - Royal Oak Main Street - Part Time LOCATION -- Royal Oak, Michigan 48067 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, interactionual orientation, gender identity, military status, veteran status or any other legally protected status.
For more details: jobs-search. org/csrteller_royal-oak-c435536/csrteller-royal-oak-main-street-part-time-royal-oak_i1970648762
work with customers and other employees. 4. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary. 5. Must be honest. 6. Must be able to follow verbal and written instructions and read recipes. 7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
8. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise. 9. Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees. 10. Must be able to tolerate standing, walking, lifting up to 50 lbs. and
stooping during 90% of shift time. 11. Must have good manual dexterity to be able to work rapidly and accurately during rush periods. 12. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
13. Must be able to count money and give change correctly. General Responsibilities: 1. Ensure customer satisfaction by providing quick, efficient service and quality products. 2. Provide excellence in quality, service and cleanliness. 3. Provide consistent product portions. 4. Maintain knowledge and operation of all equipment. 5. Follows and abides by all safety rules, policies, and procedures. Job Training:
Normally an entry level position, requiring one to three months experience to gain job knowledge.
Job performed under close supervision. Customer contact of average duration with close supervision. Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures. Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times. Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment. Key Activities: 1.
Quickly prepares customers' orders according to specifications and with the highest possible quality. 2. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness. 3. Operates cash register. 4. Assists with front line preparation procedures. 5. Operates kitchen equipment as needed. For more details: jobs-search. org/education_argyle-c448238/taco-bell-customer-servicecashier-urgently-hiring-argyle_i1970732104