toys in Asia and sells to zoos, museums, aquariums, outdoor/adventure retailers, national and state parks, and other tourist-centric attractions. Nature Planet is seeking a Customer Service Admin. Responsibilities and Duties: Answer phones and assist with general customer service inquiries: may include sending invoices, updating order status, sending order confirmations, updating customer profiles, inbound and outbound call management, email management.
Troubleshoot shipping issues Prepare invoices, return authorizations and credit memos Assist Order Entry for Sales and Accounting Learn our plush product lines with proficiency Skills/Qualifications Required: Work on-site 100% at 15455
Greenbrier Pkway, Beaverton, OR 2+ years of clerical or administrative experience 1-2 years customer service experience Excellent written and oral communications Must be organized & detail oriented Proficient in Microsoft Office, Excel is a must!
ERP experience is a plus! A positive & calm attitude even while stressed Fast and accurate data entry skills Team player in a fast-paced environment Ability to adopt our four values : To be fast and ready to execute To be honest and always tell it like it is To be innovative and think outside the box To let a good sense of humor infuse everything we d o We offer: Starting salary - $20.00 to $22.00 per hour 401(k) with 100% company matching up to 3% of contributions and 50% matching up to 5% of contributions Medical and Dental Insurance Full time, Monday-Friday 15 days paid time off 10 paid holiday
training and so much more, we are a great place to grow your career. Responsibilities: -Plan and Book air and ground transportation for clients. -Research best pricing and options according to the client's specifications. -Speak to other business partners in our private travel community to facilitate a positive experience for clients.
-Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met. -Attend supplier training as necessary. Qualifications: -Experience is a plus, but not necessary -Training provided -Trainable and Coachable -Exceptional organizations skills are essential -Customer service experience is a plus, but not required.
-Ability to understand clients travel goals and needs and exceed their expectations -Ability to locate the ideal travel options for clients upon a scheduled meeting detailing their travel aspirations.
-Must be a self-starter, goal-driven and business-minded. -Promote tours and vacation excursions through local media and social media. -Ability to work remotely (cell phone, laptop or computer with internet, designated work area) Requirements for working remotely: -High Speed Internet required -Dedicated workspace -Able to navigate and use a computer -Cell phone - calling and texting Perks: -Plenty of room to grow in the business -Discounted travel -Training included with opportunities for discounted trips -Extremely flexible hours -Part-time or Full-time -Personal discount directory for you to use as you please -Access to hundreds of different booking vendors
is an entry-level position. Our leaders provide mentorship to help advance your career Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta. Work tasks are physical and include bending, lifting, standing, and walking.
Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include: Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for
timely connections by guiding incoming and departing aircraft from the gate positions. Safeguard Cargo, baggage, and mail from damage, loss, and weather. Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority. The starting pay for Ramp Agents in Boston, MA is $20.00 per hour. Additional pay increases
occur regularly through 10.5 years. Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do.
At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading pro ï¬t sharing program, and performance incentives.401(k) with generous company contributions up to 9%.
Paid time off including vacation, holidays, paid personal time, maternity and parental prehensive health bene ï¬ts including medical, dental, vision, short/long term disability and life bene ï¬ts. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Domestic and International space-available flight privileges for employees and eligible family members. World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. Recognition rewards and awards through the platform Unstoppable Together. Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. Access to over 500 discounts, specialty savings and voluntary benefits through Delta perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
What you need to succeed (minimum qualifications) Consistently prioritizes safety and security of self, others, and personal data. Embrace diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. Have a valid driver's license. Proficiency in English. Pass a physical ability test (PAT). You can prepare for the PAT by watching this video. Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE What will give you a competitive edge (preferred qualifications) N/A
travel cards and stamps.
Assists customers with inquiries related to personal accounts or loans. Identifies customer needs and makes referrals to appropriate CBTx deposit, loan, and insurance specialists. CSR II's are required to make referrals and should review the referral chart below.
As training is completed CSR II's may be included in special projects to fulfill the needs or goals of: The CSR II, CBTx or our customers. When you are chosen to participate, balance your time making sure these special projects do not take away from our primary responsibilities of providing high quality customer service to our customers or support to fellow employees. =================================================================================
PRINCIPAL DUTIES AND RESPONSIBILITIES: New duties may include, but are not limited to, branch end of day, balancing or auditing of vaults or teller drawers, ordering money for the branch as well as be able to find outages on the cash balancing report input, edit and open new accounts or loans and may provide direction or limited supervision to CBTx employees.
Able to promote, explain and cross sell any personal deposit service offered by CBTx and the related fees including but not limited to CD's, IRA's, Consumer Loans and Personal DDA accounts. Evaluating customer needs, and promptly responding in person or by telephone concerning account status, account balances, stop payments, funds
availability, monetary transfers, NSF's, OD status, and statement requests.
Also refers customers to the appropriate CBTx financial specialist when appropriate such as Real-estate, Commercial Loans, Insurance Services or Merchant Services. Be able recognize and resolve customer electronic banking issues including but not limited to Debit Card inquires, Reissue Debit cards, Resetting Debit Card PIN's, Debit Card and ATM disputes. Balances cash drawer at the end of the shift and compares totaled amount to electronic journal on DCI. Scans images of items validated by the DCI Teller system and balances the files by using the Branch Capture system.
Reports any discrepancies to the supervisor as necessary and is able to find outages when on the cash balancing report. Recognizes and addresses customer by name when possible. Listens carefully to customer requests, comments or complaints and responds appropriately in accordance with CBTx procedures. Receives and processes deposits or withdrawals of cash, checks, collection items and utility payments for deposits to accounts, verifies amounts, examines these items for proper endorsement, and enters transactions into computer records in an accurate, prompt, and efficient manner.
Receives mortgage, consumer loan, commercial loan, and other payments, inspects negotiable instruments and cash offered for payment and ensures the payments match balances due, enters payments received into DCI Teller. Sell Official Checks, money orders, travel card, CBTx gift cards, white zipper bags and Redeem U. S. Savings Bonds. Verifies and packages coins and currency to be sold to FED. or other branches. Not to exceed armored car insurance limit of $250,000 per bag or branch vault limits. Maintains cash supply within prescribed limits, orders cash when necessary, prepares cash transfer slips and counts incoming cash.
When over prescribed vault or teller drawer limits must fill out the OLF (Over Limit Form) within the campus. Places holds on accounts for uncollected funds and prepares CBTx Notice of Delayed Availability in accordance with CBTx procedures. Prepares CTR's within DCI Teller and forward with correct documentation to BSA officer or designee and may also prepare and submit electronic CTR's to Fin CEN. Performs bank by mail and night deposit functions where available. May prepare and maintain various reports and records, using Microsoft word, excel or open office.
Must be in compliance with CBTx Social Media and Policy. Dresses appropriate for work environment, adhering to CBTx's dress policy. Avoids improper business etiquette such as gum chewing, rude facial gestures, and improper behavior in dealing with customers. Performs other duties and responsibilities as assigned. ================================================================================= CSR3 Job Summary: Recognizes and meets customer expectations of service and professionalism and creates a high level of customer satisfaction and trust. Continually display a courteous and helpful level of enthusiasm, and service knowledge with customers.
The summary of duties include, but are not limited to, performing all deposit account services such as taking deposits, withdrawals, opening new accounts, and placing account holds. The CSR 3 is also responsible for cross selling and referring all deposit and loan products as well as up streaming loans and other products for approval. PRINCIPAL DUTIES AND RESPONSIBILITIES Listens carefully to customer requests, comments, or complaints and responds appropriately in accordance with CBTx procedures. Is responsible for comprehensive, prompt, and efficient customer transactions.
Performs a variety of customer service transactions on a daily basis such as account holds, stop payments, direct deposits and check confirmation. Cross-markets and promotes other CBTx products and services such as loans, IRA's, CD's, and safe deposit boxes. Up streams loans for approval. Open new accounts (personal or commercial) DDA, savings, CD's, IRA's, and safe deposit boxes. Also will review and approve/decline NSF in accordance with CBTx policy and procedures. Provides extensive personalized service to depositors with specific or special banking needs including: personal banking account advice, suggestions for account resolution; researches customer inquiries; provides customers with account information and updates as requested.
Counts, checks, and packages coins and currency. Cashes checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions into computer records. Maintains cash supply within prescribed limits, orders cash when necessary, prepares cash transfer slips and counts incoming cash. Balances cash drawer at the end of the shift and compares totaled amounts to electronic journal on DCI.
Reports and discrepancies to his or her supervisor as necessary. Places hold on accounts for uncollected funds and prepare CBTx Notice of Delayed Availability in accordance with CBTx procedures. Balances and loads ATM when necessary. Receives mortgage, consumer loan, and other payments, inspects negotiable instruments and cash offered for payment and ensures the payments match balances due, enters payments received into CBTx computer records and generates customer receipts. Provides guidance to CSR-1's and 2's as to proper use of DCI Teller, i Core features and functions, night depository contracts, and interpretation of CBTx policies and procedures.
Performs bank by mail and night deposit functions where available. Other duties as assigned. PERFORMANCE EXPECTATIONS Quality of work : Accurate, neat, planned, and organized. Minimal follow up is required. Consistently meets commitments in a timely manner. Makes sound decisions and within scope of authority, assumes responsibility for actions. Productivity: Industrious and efficient, multi-tasking. Maintains a high level of work output. Can be depended upon to complete assignments on schedule.
Assumes full responsibility for completion of assigned duties. Prompt and regular in attendance. Seldom absent or tardy. Process and adapt when new ideas or technology causes change. Working relationships: Establishes and maintains positive relationships and credibility with other team members inside and outside of the Bank that encourages and enables future work and cooperation with those people. Provides a good example for peers and subordinates to follow. Compliance: Knowledge of Bank policies and procedures and regulatory compliance laws. Completes all compliance training as scheduled. Follows bank policies and procedures consistent with regulatory compliance in all situations and activities performed.
Properly document any exception to the Bank policy and procedures, including any exception to regulatory compliance requirements. EDUCATION & EXPERIENCE: Minimum Qualification: High School Diploma or Equivalent Ability to read, write, and speak the English language fluently. Good personal credit history required Knowledge: 2-3 Year Experience in Financial Institution Preferred Skills: Good Interpersonal, Mathematical and Clerical Skills Some Working Knowledge of Microsoft Excel and Word Completes all compliance training as scheduled CBTx supports an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified applicants and employees.
Compliance: Knowledge of Bank policies and procedures and regulatory compliance laws. Completes all compliance training as scheduled. Follows bank policies and procedures consistent with regulatory compliance in all situations and activities performed. Properly document any exception to the Bank policy and procedures, including any exception to regulatory compliance requirements. CBTx supports an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified applicants and employees.
on! We hire people to collect crop and livestock information from farm operators and agricultural industry representatives. Data is collected by both phone and in person interviews. This information is used to make estimates of agricultural data to be utilized by producers, buyers, and the state and the federal governments.
The work is part time and intermittent with flexible days and hours. All training is provided. No experience needed. Agriculture background is helpful. Applicant needs basic computer skills. We work on an i Pad which will be provided. Being multilingual is a plus. Must have a valid driver's license, and Automobile insurance. I am looking to hire someone from Chelan County.
Center, you will exhibit a profound understanding of client success management. Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction. Job responsibilities: Able to oversee a work from home team navigating multiple technologies to support a Call Center environment - Are very comfortable with leading and managing in a metrics-driven environment Demonstrate resiliency and extreme adaptability in a fast-paced environment Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome - Empower teams to take ownership of each customer interaction while treating
customers with respect and responding with empathy Resolve customer escalations and document account activities thoroughly and concisely Lead by example through demonstrating personal excellence including punctuality, integrity, and accountability Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist - Encourage teams to think critically and exercise independent judgement Make final decisions on behalf of our customers quickly and effectively when required - Enforce and abide by all applicable regulatory and department practices and procedures Required qualifications, capabilities, and skills: Home Location resides
within approximately 15 miles radius of the JPMC Mondawmin Community Center, 2415 Liberty Heights Ave, Baltimore, MD, 21215 Safe and noise free work environment in your residence High School diploma/GED required Must be willing to work in an environment that requires 100% phone-based customer interaction Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face 3+ years working in a call center position; certification and or training Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment Preferred qualifications, capabilities, and skills: 5+ years of management experience; demonstrated ability to develop, manage, coach, and motivate teams preferred Work Schedule: Work schedules will vary.
Candidates must be willing to work schedules during our operating hours (6:00am to 11:00pm), which include evenings, weekends, and holidays. This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
skills- Ability to remain calm and professional in difficult situations- Strong problem-solving and decision-making skills- Greet customers and understand their needs and preferences- Demonstrate vehicles to customers and explain features and benefits- Keep up-to-date with product knowledge and industry trends
and hire team members from all walks of life. At Rainbow Blossom, you will find a professional environment that is supportive of your career goals as well as your personal goals. Rainbow Blossom was started in 1977 by Rob and Pumpkin Auerbach and is managed today by their daughter Summer Auerbach.
We are so proud to have been a thriving part our Louisville community for so many years. As Customer Service, you are the first and last face of Rainbow Blossom that our customers will see. Providing customer service is the core of what your position is about. You will be responsible for helping customers find they items they are looking for and taking care of their needs. You will be processing
customer purchases quickly and accurately, while providing excellent customer service. You will also be responsible for ensuring products gets stocked efficiently and accurately to the shelf for our customers to purchase.
This position reports directly to the department manager you are scheduled to with oversight from the Store Manager. This is either a full-time or part-time position, depending on the needs of the Store Manager. If full-time, this position is not to exceed 40 hours each week or if a part-time position, this position is not to exceed 30 hours per week. Desired Skills Maintain a positive attitude and the highest levels of professionalism. Must feel comfortable greeting
all customers promptly, with kindness, respect, enthusiasm, and an overall great attitude Must have great communication skills by showing the ability to listen, ask questions, and receive clear instructions.
Must be able to provide the highest level of customer service to our customers, going above and beyond to take care of their needs. Must be willing to accept and embrace feedback from management. Ability to work a flexible work schedule, including nights, weekends, and holidays, as needed. Responsibilities Provide excellent customer service to our customers, by assisting them in finding the items they need and completing customer requests. Check out customer purchases in an efficient and friendly manner, while maintaining a clean and orderly register.
Handle all cash in a safe and accurate manner. Complete all register paperwork, as you process your transaction, in order to stay organized and accurate at all times. Call for cashier backup, as needed, to ensure customers are checked out quickly. Follow the return policy when completing returns for customers. Stock products to the shelf quickly and accurately. Ensure that products are stocked in the correct location and are priced. Rotate and verify dates on product as you stock it to ensure it hasn't expired.
Follow all company policies and procedures. Perform any tasks assigned by the Store Manager or your direct manager. Perform cleaning tasks, as assigned, in order to maintain clean shelves, coolers, counters, and bins. Clean up spills and messes as they are found. This list of job responsibilities is considered a general outline of the position. This position is expected to do whatever it takes to get the job done to ensure the successful operation of the store and of Rainbow Blossom. This position will be required to lift up to 20 pounds often and 50 pounds rarely. This position will often be indoors in a climate-controlled environment, with occasional outdoor exposure, which could consist of hot and cold temperatures as well as potential exposure to wind and precipitation.
This position will be expected to work occasionally in a cooler and freezer. This position will be expected to stand, twist and walk often, to sit and squat or kneel occasionally, and to climb rarely.
work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at , subscribe to the Stewart blog at blog. or follow Stewart on Twitter® @stewarttitleco. Job Description Job Summary Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist
with the selling and closing of Stewart products in accordance with sales goals as specified by leadership. Job Responsibilities Responsible for answering routine questions and issues about products and services from internal and external customers Effectively resolves inquiries or escalates concerns in a timely fashion Recommends improvements to existing processes and solutions to improve efficiency Understands how teams coordinate efforts and resources to achieve organizational objective Provides subject matter guidance to team; may allocate work Impacts results of own team and effectiveness of related teams Gathers and analyzes data to identify and solve complex problems that arise
with little or no precedent Exercises judgement based on previous experiences, practices and precedents Evaluates and communicates complex information in a clear, concise manner Exchanges ideas and information effectively Works autonomously within established procedures and practice Acts as a lead, coordinating the work of others but is not a direct supervisor Performs all other duties as assigned by management Education High school diploma required; Bachelor’s preferred Experience Typically requires 8+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.
If you have a disability and need assistance or an accommodation in the application process, please contact us by email at xyz X@.
business principles of " Service, Integrity, Reliability. " Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers?
If so, we'd like you to join our team as an Inside Salesperson. About the Role: You will: Interact with our customers primarily via telephone by providing the customer service required to generate and close sales. Meet or exceed the established sales and gross profit goals, and to increase profit sharing. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick
up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Generate sales leads that develop into new customers.
Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might
cause a credit risk. About You: High school diploma or equivalent Minimum 1 year experience in customer service or inside sales; contractor sales preferred Knowledge of products sold in the Profit Center Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data Our ideal candidate will also: Possess outstanding customer service, telephone/verbal communication, and generous listening skills.
Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell. Build influential relationships and trust with customers and vendors through open and interactive communication.
Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and close the sale. Be able to build positive working relationships and inspire teamwork with co-workers. Be able to learn and operate the computer related systems used to process orders. Be able to learn to operate warehouse material-handling equipment. Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a background investigation subject to any federal, state and local laws. Other details Pay Type Hourly York, PA, USA Hajoca Corporation Job 5916 by e Quest
provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions.
Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Works to clearly defined procedures under close supervision. POSITION SUMMARY Works within the fast paced environment of the Central Nursing Team to complete non-clinical projects
and functions. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems within the nursing department.
Works with Nurse Manager and field staff to schedule patient visits for home infusion. Works with shop, reimbursement, and nursing departments as coordinator for nursing referrals. Works with prescribers to fax, track, and obtain nursing orders. Delivers straightforward administrative and/or other basic business services in Customer Service. Works with various staff, departments and prescribers via fax, email, IM, and phone. Responds timely to inquiries
from patients, field staff, and other departments for information and assistance.
Position requires excellent interpersonal skills, critical thinking, multi-tasking, retention, and flexibility. Independently responds to inquiries ranging from routine to moderate complexity. Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Enhance organization reputation by accepting ownership for responding to new and different requests. Escalate issues as necessary. ESSENTIAL FUNCTIONS Use of shop and scheduling programs for documentation and nurse scheduling of home infusion visits.
Proactively communicate to field staff, nursemanagement, and patients. Investigate/research issues and provide resolution. Take initiative for problem solving with ability to multitask effectively and use critical thinking. Correct and timely entry of data in appropriate systems. A pro-active work ethic with ability to be managed/trained virtually Proficiency and use of Excel and Outlook QUALIFICATIONS High School education or GED. 3+ years of relevant Customer Service experience. Microsoft Office Suite. Extremely detailed oriented. Excellent written and oral communication skills.
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates shop, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.
Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, interaction, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, interactionual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: xyz X@ for support. Do not email xyz X@ for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades! As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
We have a fantastic training program that will prepare and support you throughout your career with ongoing classes. Responsibilities: Service incoming customer calls following established policies and procedures in an efficient and quality manner. Ensure every transaction is processed correctly by confirming
transaction with caller to ensure a mutual understanding. Identify opportunities to grow customer relationships with bank through referral programs. Utilize all available resources, and communication skills to resolve customer inquiries or issues to avoid escalation to extent possible.
Complete all training requirements on time. Identify process improvement ideas with CIC management team. Become a candidate to act as a peer coach for new hire representatives. Communicate system issues promptly to management. Other duties as assigned by CIC management team. Qualifications: High School diploma required (4 year college degree or equivalent work experience preferred) Basic understanding
of banking or finance Good communication, problem solving, and organizational/time management skills required Prior customer service experience preferred.
Prior sales experience a plus. Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
with outsourced leadership to ensure that our Global Service Partners (GSP) are motivated and receive proper direction to achieve top performance against quality, operational efficiency and adherence to policy, procedure and defined customer process, delivering a seamless customer experience.
This role is based remote or any internal Cigna home sites. The successful candidate will be an integral partner in managing our Global Service Partner Site(s) operations, while driving key initiatives and representing the Cigna brand and culture. The candidate will draw from previous work experience in contact center management, Cigna subject matter expertise and vendor management to ensure operations
are run consistently and positively impacting the customer/provider experience. Responsibilities Strategic oversight of vendors and governance of the quality of their delivery to the enterprise.
Develop, nurture and deliver collaborative partnerships with vendors, operations teams, project control teams, and other internal teams. In-depth knowledge of Medical Provider & Customer systems & Processes. Understand, communicate and manage SLAs (production and non-production). Drive SLAs to ensure alignment with strategic delivery goals. Partner with operations to anticipate and plan ahead for key business initiatives. Identify, prioritize and resolve key process issues. Act as escalation
POC for internal and external stakeholders. Proactive communication at the Executive level to create transparency and the identification of risk, impacts and mitigation.
Provide trending, analysis and resolution of issues impacting system performance and business continuity. Execute and facilitate Weekly and Monthly Partner Reviews with strategic and material vendors. Delivery of prescribed customer and provider experience. Create innovative plans with SO leadership and partners to drive and achieve all contract KPI/CPI such as Resolution Rate/Quality and call delivery targets through the integrated model. Effectively communicate the Cigna vision and help create and drive a culture that's aligned with Cigna's brand Manage 24x7 partner contact center operations on site, in region Qualifications BA or BS in Business preferred 5+ years of Contact Center Operations Management and/or Vendor Management experience in a dynamic customer care environment required 5+ years managing teams in a Customer Service and/or Contact Center environment demonstrating great people skills and strong leadership experience required Experience in staff management and Vendor Management preferred Experience managing vendor relationships and a budget management role preferred Flexibility to execute on heavy call volume in a fast-pace setting Working knowledge of contact center technologies - keeps current with emerging changes in contact center industry and technologies Excellent communication skills in the spoken and written word.
Strong team building and talent management skills. Proven track record in motivating team members to achieve goals. Proven ability in matrix management. Demonstrated effectiveness working in a highly matrixed organization Proficiency in Excel, Power Point, Word and Outlook General understanding of destination country labor laws and local nuances needed to support excellent contact center performance Knowledge of Medicare regulations for Part C plans Business Travel 15-20% including International If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, interaction, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, interactionual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: xyz X@ for support. Do not email xyz X@ for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
compliance with company policies and procedures, working from daily directions from management Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it! Competitive wages Comprehensive health benefits coverage after 30 days of full-time employment; Group 401K with company matching component; Generous paid time off, company paid training and tuition reimbursement; Positive and safe work environments; Opportunities for growth and development for all the stages of your career;
with management assistance. Participate in team meetings and training sessions as well as seek out knowledge sharing within the team. Manage all severity and some escalated issues within guidelines; Accountable for representing customer expectations and communicating to proper internal resources.
Utilize automated technology and instrumentation to diagnose, document, and resolve customer issues. Engage in connected sessions with customers as necessary to work/resolve customer situations. Promote, train, and instruct customers on the use of Oracle tools and processes. Work with senior-level engineers to identify, log and work on bug-related issues with Development. Create/modify/review
just-in-time articles within knowledge management tools. Network across teams within your competency to gain visibility within the organization. Participate in the system administration and maintenance of support workstations.
Take action when observing internal system issues by engaging appropriate resources. Provide the highest level of customer service by taking ownership of the issue and holding yourself accountable for the service provided. An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with
integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before. Oracle is an Equal Employment Opportunity Employer .
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, interactionual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer PDN-9ae5dab1-4adff-b23e505c1499