this role: Wells Fargo is seeking a Customer Service Representative within Investment Contact Center (ICC) as part of Wealth & Investment Management. Learn more about the career areas and lines of business at . In this role, you will service clients with brokerage accounts via telephone.
You will act as a front-line problem solver to address client concerns, assisting them as needed. This is a challenging role with a broad focus. Successful employees are punctual, reliable, and are always learning new ways to support clients and to provide an exceptional client experience every day. In this role, you will: Work within a contact center environment to support financial products and services
Identify opportunities to improve customer service experience and offer ideas to resolve internal and external customer issues to provide first contact resolution Interact with internal customers Perform moderately complex customer support tasks Manage risk by following all policies and procedures and staying abreast of changes to them.
Advocate for digital services such as online delivery of statements and other documents, e Sign paperwork, and any other digital opportunities Required Qualifications: 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military
experience, education. Desired Qualifications: Excellent verbal, written, and interpersonal communication skills Contact center experience Basic Microsoft Office skills Ability to navigate multiple computer system windows, applications, and utilize search tools to find information.
Ability to interact effectively with internal and external partners and clients/customers. A BS/BA degree or higher Ability to troubleshoot common computer problems. Experience processing complex transactions and performing extensive research to resolve complex customer inquiries. Ability to discuss digital enhancements to provide a better client experience. Brokerage industry experience Knowledge of investment terminology Job Expectations: Flexible to work any hours during hours of operation, which are: Monday - Friday 6:00am MT to 10:00pm MT Training will be for six weeks Monday - Friday 8:30 am MT - 5:00 pm MT Start date will be February 26, 2024 Must be able to attend full duration of required training period Willingness to work on-site at stated location below Required location listed below.
Relocation assistance is not available for this position Posting Location: 5201 W Amelia Earhart Dr Salt Lake City, UT Posting End Date: 1 Jan 2024 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae5a760-194b-4eb4-a809-caf0f1569d05
Sales Representatives and various internal departments to support our golf division. Truly a good learning experience for a newcomer wanting to get their foot in the door at Perry Ellis and who is eager to learn the A-Z of our business process flow. RESPONSIBILITIES: Assists on and off course golf shops with any requests they may have such as taking orders, checking stock availability, providing order status, invoices, tracking information, return authorizations and credits.
Assists salesmen with various requests similar to those listed above. Call Center: answer incoming calls, return any missed calls in a timely manner Email management: review and reply to emails in a timely manner
Upload and validate orders from the order entry portal Act as liaison between the sales rep, the customer and the embroidery team to secure artwork and ensure logos are finalized and approved.
Review open order reports to maintain order base integrity Works closely with the following departments on a daily basis: credit, shipping, billing (order entry), Sales Operations and embroidery Works closely with the VPs of Sales for Callaway & OPG SKILLS: Proficient with Google Drive/Applications or related software. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational
skills and attention to detail. Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment REQUIREMENTS: AA Degree preferred Customer Service experience (retail or call center) Person must speak fluent English (excellent phone, verbal, written skills).
individuals to join Vivint's front-line ranks on Vivint's primary growth engine. Our team is obsessed with our proven B2C process to ensure protection and peace of mind to all customers and homeowners nationwide. If you are a clear communicator and goal-driven, then join our award-winning department.
A Day in the Life: Our Support Specialists receive inbound calls from new customers and provides world-class customer service. Every customer call is handled with excitement and the intent to go above and beyond. To ensure the customer has a smooth, positive transition from the point of sale to installing their equipment. Working in this fast-paced position will provide insight into the sales
process. Vivint systems and provide valuable communication skills that will help you succeed in any work setting. What We Offer: Full-time employment $15.00/hr plus Commissions and Weekly Performance Bonuses Paid training Shift Details: 10 AM-6:30 PM with Thursdays and Sundays off 1:30 PM-10 PM with Tuesdays and Saturdays off 2:30 PM-11 PM with Saturdays and Sundays off Expectations for Success: Those who excel adapt to new situations, handle change and balance multiple demands.
We win together! Support Specialists are committed to their performance. They demonstrate a competitive and collaborative attitude to meet the team and department goals. Our Support Specialists strive to develop
a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.
Support Specialists take accountability and exhibit resilience to succeed on a competitive sales floor. Minimum Qualifications: High school degree or GED equivalent Ability to work on-site at our Provo location Ability to work designated shift full-time Proficient with essential computer functions and the ability to utilize software, databases, scripts, and other tools appropriately Ability to pass a background check and receive an Alarm License upon offer Why You'll Love Working Here: FREE Daily on-site catered lunch/snack/drinks Access to our private health clinic, 24/7 Gym, basketball courts, sand volleyball pits and much more Mental health resources, including free, professional, and confidential counseling services available 24/7.
Employee Resource Groups: Vivint Women, Vivint EDGE, Vivint Pride, Vivint Veterans Employee pricing on Vivint products Opportunity to make a meaningful impact in the communities where you work and live with our Vivint Gives Back organization Career development and leadership opportunities Discounts with various national companies and vendors Casual dress code Company Benefits: 10 Paid Holidays Paid/Unpaid time off Medical/dental/vision/life coverage 401(k) Plan + Employer Match Paid Maternity, Paternity, & Adoption Leave Career Development and Leadership opportunities Vivint Values: Honesty and Integrity Come First - Do the right thing Customer Obsession is Our Advantage - A relentless passion to serve the customer Innovation is Essential - Today's innovation is tomorrow's lifeblood We Win Together - Individuals win games; teams win championships Exceptional is Expected - Talk is cheap; create value, not just motion FIND OUT MORE ABOUT WHAT IT'S LIKE TO WORK HERE: /watch?
v=d2f4Kguloe U /Careers /company/about-us Vivint, an equal opportunity employer, does not consider any protected traits (e.
g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae7497c-8509-4e92-8c09-aca02123ce6d
of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Clean Harbors? Health and Safety is our #1 priority and we live it! Focus on maintaining sustainability and cleaning the Earth Recruiting Pay range Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement
products and services, Vivint serves approximately 1.7 million customers throughout the U. S. and Canada. Vivint was named to the Forbes list of " America's Best Employers for Diversity" in 2020 and 2019, and to the Forbes list of " America's Best Employers" in 2018.
The company has a strong commitment to philanthropy and received a 2020 Gold Halo Award from Engage for Good for group volunteerism. Vivint is the largest tech employer in Utah and has received multiple awards for innovation, including being named among Fast Company's " World's 50 Most Innovative Companies. " Field Service Professionals provide expert-level installation and services, while delivering
the highest-caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
What you'll do : Earn a competitive hourly wage and enjoy an unlimited commission plan. Become an expert on smart home technology by training on industry-leading products. Manage inventory and assets with a business owner mentality. Install, service, and troubleshoot cutting-edge smart home technology in customer homes. Control your own income by providing opportunities for customers to purchase additional products and services Leverage service and installation appointments into leads and revenue. What we're looking for : Exceptional
customer service skills. Sales experience and/or field service experience is helpful.
Current valid driver's license and clean driving record. Someone who thrives in a team environment and can also be trusted to work independently. Willingness to submit to a criminal background check. Willingness to submit to a pre-hire drug screen. Physical demands of the job: Lift and carry up to 45 lbs. Climb ladders up to 14'. Work in attics and other limited-space areas. Bend, kneel, crouch and stand for long periods. Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site Position perks: Company vehicle and gas card.
Cell phone and work tablet. All tools necessary to perform the job. 4/10 work schedule with home dispatch (clock in and out from your driveway each day). Company perks: Ten paid holidays. Two weeks paid time off. Employee pricing on smart home products. Medical/Dental/Vision/Life coverage. 401(k) plan with matching. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae74aad-cbe2-4a69-8bc4-c1f4b30f498b
attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience College course work in related field helpful. Experience in a hotel or a related field preferred.
Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate
and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance
and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Avantic Lodging Enterprises standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avantic Lodging Enterprises standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Greet and welcome all guests approaching the Front Desk in accordance with Avantic Lodging Enterprises standards. Maintain proper operation of the telephone switchboard and ensure that all Avantic Lodging Enterprises performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel. Follow all Avantic Lodging Enterprises credit policies. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avantic Lodging Enterprises policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other associates. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates. Attend meetings as required by management. Perform any other duties as requested by management General Notes This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties assigned by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Avantic Lodging Enterprises is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Job Posted by Applicant Pro
quality individuals to join Vivint. Our team is obsessed with our proven customer service experience to ensure protection and peace of mind to all customers and homeowners nationwide. Why join our team? Purpose-driven work, competitive compensation, dynamic and fun work environment, growth and development opportunities.
Position Details: Paid Full Time Training: Mandatory training, 8:00am-4:30pm Monday - Friday No weekends Starting Rate: $15.75-$16.75/hr We want you to grow with us! Potential to make up to $19.75/hr within your first year. Must be able to commute to our office in Lindon, UT or Logan, UT. This job application is for multiple customer service positions. Essential Function/Responsibilities:
Answer inbound calls from Vivint customers & employees Understand our home automation/alarm system well enough to effectively help customers resolve concerns and extend services.
Work with our customer billing system to receive account payments, correct errors, and make necessary adjustments to customer contract obligations. Be an advocate for our customers, creating peace of mind Provide personalized solutions Accurately document and update records in required systems Generate customer interest by outlining the value in the services & products we offer Build customer loyalty through exceptional customer service What Will Make You Successful: Computer Savvy (Ex. 35+ WPM, ability to navigate
different/new software). Reliability. Showing up for your customers every day.
Thinking Critically and collaborating when you need help Customer Focused. We are obsessed with giving award-winning customer service and delivering peace of mind to our customers nationwide. Here are some highlighted perks you should ask us about: FREE Daily on-site catered lunch/snack/drinks Paid holidays and flexible paid time away Employee/Friends/Family Discounts Career development and leadership opportunities Medical/dental/vision/life coverage & 24/7 Medical Hotline401(k) + Employer Match Employee Resource Groups Discounts with various national companies and vendors Casual dress code Learn about the Vivint Culture and why it's a great place to grow your career!
/company/careers/watch? v=d2f4Kguloe U Vivint is an equal opportunity employer, does not consider any protected traits (e. g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state and local laws. We are a drug-free environment. We don't conduct pre-employment drug screening; however, we do conduct random drug testing on site. If you are an active Vivint employee, please apply through Workday by searching " Find Jobs" PDN-9ae73ddba-9a39-bb7b59b7a6de
yourself on a path for a career-defining skillset, exciting projects, and a well-above-average living! Integrated Global Services, Inc. is seeking Entry Level Field Technicians to join their organization and train to travel to client sites across the country.
and the world. If you are interested in travelling for your work and have no problems with heights or confined spaces, this is an opportunity you need to pursue! Please click " Apply" or email your resume to: xyz X@ Why join the Integrated Global Services team: Competitive Compensation: Start earning from $50,000 - $70,000 in your first year Earn annual compensation for an average of 6 to 8 months of work! Achievable Advancement
Opportunities: See substantial pay increases in only your first few years on the job! Many technicians see a $10,000 increase in pay with each year they work.
Plus, turn this into a long-term opportunity through many achievable opportunities for promotions to management roles. Extensive Benefits Package: Health, 401(k) with Matching, and Supplemental Benefits: Life, Dental, Vision, PTO, Paid Holidays, Employee Discount Programs, and more! Chance to Travel: Get paid to see all the wonderful places that make up North America Plus, occasionally after a job is finished, IGS will present you with the opportunity to stay a few more days as a mini vacation! Exciting Projects: Avoid the boredom
of doing the same thing every day; the projects you'll be working on will always vary from site to site, letting you learn more and use more of your skillset!
Tremendous Training with Valuable Skillset: You are set up for success from day one. You learn the job in a controlled training environment, so when you get out in the field you are 100% prepared. The skills you learn will last an entire career. Job Responsibilities: Sandblast and apply Thermal Spray coatings inside large process equipment such as holding tanks, vessels, and boilers. Maintain the highest level of safety while working in a confined space and wearing full protective equipment such as a full-face respirator, coveralls, and steel-toe boots.
Ability to, and enjoy, traveling in the US and Internationally for extended periods of time. Achieve standardized goals and objectives as established by the management team. Represent IGS in a professional and positive manner in all situations. Must be willing and able to travel 1 - 4 weeks at any given time. Ability to obtain Passport and travel internationally. Other responsibilities as needed. About the company: Integrated Global Services is an international provider of surface protection solutions headquartered in Virginia, USA. We operate operational hubs, subsidiaries, and sales offices around the world to service our global clients.
We have over 30 years of experience helping customers solve metal wastage and reliability problems in mission critical equipment and are an industry leader in the development and application of solutions to corrosion and erosion problems in challenging operating environments. IGS is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status.
PDN-9ae5d4fb-d154-4ae9-b0c7-87e691740c00
everything you need to know! Pay is bi-weekly and tips paid daily. Team Member Responsibilities: Deliver quality products and services to our customers and make sure they meet Papa Johns standards. Including, taking orders, making pizzas, being cashier, and keeping the store clean.
We believe in career growth! We care about you and your development. In fact, 89% of our promotions have come from within! You could be a driver or shift leader in no time! Benefits for Full Time employees: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shifts: Monday - Friday, Day shift, Evening and Night shifts Weekend availability preferred keywords: teen, cook, food service, laborer, back of house, fast food,
in banking with a stable and respected financial institution? If so, please read on. This Customer Service Representative position earns a competitive wage based on skills and experience. You would also be eligible for a full benefits package that includes medical, dental, vision, a flexible spending account (FSA), paid vacation and sick time, life insurance, a 401(k) with a match at 100% up to the first 5% of your contribution, discounted bank services, adoption assistance, exceptional training and development opportunities, and more!
If this sounds like the right opportunity for you, apply today! THE MERCANTILE BANK STORY Founded in 1997 with the firm belief that our customers, employees,
and communities are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products.
As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers. We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they
can thrive and reach their full potential. We get that attractive compensation and benefit plans are important.
We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So, come see for yourself why we have been named one of " West Michigan's 101 best and brightest companies to work for. " A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Representative, you will interact with people all day. Customers will be happy to see your smiling face in the office when they enter the branch. Your top priority will be to provide them with an exceptional sales and service experience.
You will be tooled with the knowledge and resources to be able to assist customers with their financial needs. Each customer is unique and your job will be to ask questions and listen to be able to provide banking solutions that meet their unique needs. You are motivated to achieve your goals and you cheer on your co-workers to meet theirs too. You will wear multiple hats and are prepared to fill in at the Teller Line or assist your manager with various projects as needed. You are excited to uncover an opportunity to refer business to your banking partners in Mortgage, Commercial and Treasury.
You will be proactive in tracking and reporting your sales and referral activities. You will receive a lot of training so you will know the products, services and how things work at Merc. Banking is always changing so it is your responsibility to continue to stay informed of changes. You are excited to be a resource to others and share information with your team members and customers. You promote Mercantile bank through community involvement and leverage your contacts to create a pipeline of new business. You get great satisfaction out of positively impacting so many lives!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE High School Diploma or equivalent 2 years' experience in customer service in a retail sales environment Experience with needs-based selling and providing exceptional customer service Experience working in Retail Banking is preferred Are you passionate about providing excellent customer service? Are you friendly and personable? Do you have excellent communication skills? Are you a team player? If you answered " yes, " then you might just be perfect for this position! WORK SCHEDULE On average, this position works banking hours Monday - Friday, 8:30 am - 5:30 pm.
Some Saturdays will be required from 8:30 am - 12:30 pm. Community activities may require evening and weekend hours. Day travel may be required for meetings and training. Job Posted by Applicant Pro
provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions.
Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Works to clearly defined procedures under close supervision. POSITION SUMMARY Works within the fast paced environment of the Central Nursing Team to complete non-clinical projects
and functions. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems within the nursing department.
Works with Nurse Manager and field staff to schedule patient visits for home infusion. Works with shop, reimbursement, and nursing departments as coordinator for nursing referrals. Works with prescribers to fax, track, and obtain nursing orders. Delivers straightforward administrative and/or other basic business services in Customer Service. Works with various staff, departments and prescribers via fax, email, IM, and phone. Responds timely to inquiries
from patients, field staff, and other departments for information and assistance.
Position requires excellent interpersonal skills, critical thinking, multi-tasking, retention, and flexibility. Independently responds to inquiries ranging from routine to moderate complexity. Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Enhance organization reputation by accepting ownership for responding to new and different requests. Escalate issues as necessary. ESSENTIAL FUNCTIONS Use of shop and scheduling programs for documentation and nurse scheduling of home infusion visits.
Proactively communicate to field staff, nursemanagement, and patients. Investigate/research issues and provide resolution. Take initiative for problem solving with ability to multitask effectively and use critical thinking. Correct and timely entry of data in appropriate systems. A pro-active work ethic with ability to be managed/trained virtually Proficiency and use of Excel and Outlook QUALIFICATIONS High School education or GED. 3+ years of relevant Customer Service experience. Microsoft Office Suite. Extremely detailed oriented. Excellent written and oral communication skills.
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17 - 23 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates shop, care and benefit solutions to improve health and increase vitality.
We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, interaction, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, interactionual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: xyz X@ for support. Do not email xyz X@ for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
the company doubled in size in just two years, and we're not looking back! Our people and service define our company, and we set goals for ourselves and each other to improve tomorrow over yesterday. We understand and appreciate the importance of being trustworthy, authentic, and welcoming as we provide our customers the best moving and storage experience.
Join a team that offers you the chance to leave your mark, achieve your goals, and love what you do. The Customer Service Team Lead - Commercial is responsible for making/receiving telephone calls and receiving/sending emails to deliver 100% customer satisfaction to PODS' commercial customers. This is accomplished by answer incoming
calls promptly after completing the previous call, providing customer support and referring more complex issues and lead opportunities to field sales staff. The Lead will also be responsible for initiating new and following up on open Incident Reports created by escalated situations.
This role will also ensure that information regarding delivery, pick up, redelivery and final pick up of containers is accurate and completed in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Perform repetitive duties daily involving the operation of a sophisticated phone system and proprietary software program Maintain high phone adherence to sell to and service commercial customers Potentially
maintain one-on-one client relationships Assist commercial supervisors with various escalations.
Solve complex customer service issues Address customer needs from the initial delivery to the scheduling of final pick up of containers Initiate new and follow up on open Incident Reports derived from escalated situations Maintain a 100% customer satisfaction outlook at all times Maintain relationships with franchisees and corporate operations staff that is customer and profit-focused. Utilize CRM to update and manage the customer account lifecycle. Capture and input information for the scheduling of the initial delivery, pick up, redelivery, and final pick up of all customer's containers May perform other duties and responsibilities as assigned JOB QUALIFICATIONS: Education & Experience Requirements High School Diploma or equivalent.
Associate degree preferred 2-4 years' experience working in a high volume sales call center or three years in a customer service related environment Collaborative and excellent communication skills JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s) DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority BUILD AND MEND RELATIONSHIPS: Able to use appropriate interpersonal styles and communication methods (both verbal and non-verbal); Able to show consideration for the feelings and needs of others; Able to show awareness of the impact of own behavior on others; Able to recognize when relationships are damaged and take action to improve them SELL & INFLUENCE: Able to identify the needs of internal and external customers through effective questioning and listening techniques; Able to apply technical / professional knowledge, interpersonal and sales skills to obtain customers' commitment to ideas, services or products.
Able to use effective communication and interpersonal skills to convince others to accept ideas or goals RESOLVE CONFLICTS: Able to bring conflict into the open and use it productively to enhance the quality of decisions; Able to arrive at constructive solutions while maintaining positive working relationships with those who disagree; Able to help others resolve disputes and reach agreement. Able to keep all appropriate parties up-to-date on decisions, changes and other relevant information COMPUTER USER: Able to keyboard, navigate a desktop, type, perform data entry and use required software applications to produce basic correspondence, electronic communication, presentations and maintain spreadsheets and databases.
Able to operate general office equipment including company telephone system
business principles of " Service, Integrity, Reliability. " Office Administrator/ Purchasing Assistant Job Overview: The Profit Center Office Administrator/ Purchasing Assistant handles all aspects of assigned administrative duties in accordance with Company policy and procedures.
This includes customer invoicing, assisting in inventory management responsibilities, report reconciliation, and expense vendor invoice submission. Job Responsibilities: Successfully complete required safety and compliance training programs as assigned. Perform accurate and timely invoicing of all customer shipments daily. Inform appropriate teammate of any discrepancies noted on tickets that require
review. Obtain, review, submit, and approve expense vendor invoices in an accurate and timely manner, reconciling within the AP approval system or via credit card statements as needed.
Review purchase order debit memos and debit cancellations ensuing all required documentation is included and communicate to Centralized AP team in an accurate and timely manner. Assist with identifying and resolving vendor invoice/purchase order discrepancies for invoice reconciliation by Centralized AP team. Perform cycle counts, research, and resolve all inventory discrepancies. Monitor customer returned goods and vendor merchandise returns to ensure timely processing and credit accuracy. Monitor
vendor shipments and receipt of merchandise to ensure that they are within acceptable parameters established by the Profit Center Manager/Perform daily, weekly, and monthly duties as defined by the Manager and Company policy.
Investigate, resolve and respond to all customer, vendor, Credit Manager, and Support Center inquiries in a timely manner. Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Basic Qualifications: High school diploma or equivalent 2+ years' experience in a customer service, accounts receivable, accounts payable, purchasing and inventory control or similar role. Knowledge of basic accounts receivable/payable bookkeeping practices and terms Knowledge of products sold in the Profit Center preferred. Skills: Use Microsoft Office software to communicate via email, to review reports and documents. Outstanding customer service and interpersonal communication skills.
Possess a high level of accuracy and attention to detail. Able to build and maintain a positive working relationship with customers, vendors, and co-workers. Able to research, analyze data, and solve problems. Able to prioritize work projects and multi-task. Read, write, speak, and understand English. Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. Able to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments. Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.
Please let us know if you need assistance or an accommodation due to a disability. We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a background investigation subject to any federal, state and local laws. Other details Pay Type Hourly York, PA, USA Hajoca Corporation Job 5917 by e Quest
