- Reserving accommodations for Vacation Club Members and Guests, as well as arranging exchange reservations with Interval International and other exchange companies. - Providing guidance to members to help them make the most of their membership benefits.
- Collecting annual maintenance fees, banking fees, and cancellation fees. - Managing members' accounts and ensuring compliance with Club Rules & Regulations. - Assisting with general office tasks and projects as needed. - Being bilingual in Spanish is a requirement. Note : Exceptional phone etiquette, a friendly and outgoing demeanor, strong customer service skills, attention to detail, organizational skills, punctuality, and a strong
work ethic are essential qualities for this role. Requirements : - Customer service experience- Familiarity with Zen Desk- Punctuality, dedication, enthusiasm, and a positive attitude- Strong customer service background and computer skills, with a minimum typing speed of 45 words per minute Desired : - Previous experience in a call center would be an advantage.
Pando Logic. Keywords: Customer Service Representative, Location: Lake Forest, CA - 92630 , PL: 577966759 Associated topics: agent, associate, call center, call center specialist, customer care specialist, customer service representative, intern, rep, service, support
