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POPULAR
Customer service - insurance
1
Customer service - insurance
Tampa, FL
Dec 23, 2023

integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you!

Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create

a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work in a hybrid model where you can work from home 2 days a week.

The actual onsite days are settled between each employee and their manager. The Opportunity We are currently seeking dedicated professionals to work in our Tampa, FL and offices for future insurance customer service opportunities in 2024. Work schedules times will vary and may include some weekends. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Our Insurance Customer Service Representatives work within defined guidelines and framework,

to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products.

Representatives interact with our members across multiple contact channels (i. e. inbound phone calls, email, chat, social media, etc. ) to provide adequate coverage and advice to help ensure members’ financial security. What you'll do: Facilitate the Property & Casualty (P&C) member experience by answering inbound phone calls, emails, and/or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.

Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provides complete and accurate advice and solutions, including products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Use the tools and resources available to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

Required maintenance of Property & Casualty (P&C) license and state registrations. Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. What you have: High School Diploma or GED equivalent Ability to communicate clearly and professionally with members by phone, and email to process information related to insurance products Successfully acquire Property & Casualty (P&C) licenses and state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer: Compensation: USAA has an effective process for backssing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $45,008 - $47,433 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on. Relocation assistance is not available for this position.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran. For more details: jobs-search. org/customer-service_tampa-c427754/customer-service-insurance-tampa_i1969969483

POPULAR
Field service technician
1
Field service technician
Jacksonville, FL
Dec 23, 2023

Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission.

We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near Jacksonville, Florida. Job Summary The Field Service Technician position performs on-site installation, preventative and corrective maintenance for Astrophysics products at various customer sites. The Field Service Technician may travel throughout the

United States as required. The Field Service Technician is expected to successfully troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports on time.

The Field Service Technician must maintain a professional appearance and provide superior customer service. The Field Service Technician position requires ability to travel, reliable vehicle transport, and a valid driver’s license. Essential Functions: Perform on-site installation, and preventative and corrective maintenance. Test faulty equipment to diagnose malfunctions. Return required defective parts on a regular basis as parts are accumulated and shipping is cost effective.

Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, expense reports etc.

on-time and error free. Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensure timely and accurate completion. Review machine and customer information prior to arriving on-site. Prepare all necessary equipment, parts and documentation in advance. Update the customer and Astrophysics service headquarters on progress and status of service call. Deliver customer package, including warranty, customer survey, copies of reports etc. Ensure an outstanding customer service experience. Promote the sale of extended warranty service contracts and repeat x-ray purchases.

Provide operator and/or technical training as required. Properly document and provide technical phone support on weekdays and weekends as required. Support custom product installations/upgrades and special projects on weekdays and weekends as required. Education and Experience: Associate’s or Bachelor’s Degree in Electronics or related field; or 2-7 years technical support or field service experience. Experience providing technical and field service support, x-ray system knowledge a plus. Excellent analytical, problem-solving and troubleshooting ability.

Ability to consistently travel to various work sites. Ability to work independently, and be proactive. Team player. Ability to positively give and receive feedback. Excellent customer service skills. Professional appearance, demeanor and attitude. Fluent in both written and verbal English. Benefits and Perks Excellent medical, dental and vision benefits and 401K plan with 4% employer match 11 paid holidays, 10 PTO days, free donuts on Fridays, company luncheons and year end party! Additional travel perks and incentives! Be part of a meaningful security mission with opportunities for personal and professional growth and development.

Contact us to join Astrophysics today! Equal Opportunity Employer Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

If you need assistance or an accommodation while seeking employment, please call -xyz X and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. PIa5038a For more details: jobs-search. org/manufacturing_jacksonville-c427756/field-service-technician-jacksonville_i1970372394

POPULAR
Member advocate
1
Member advocate
Pensacola, FL
Dec 23, 2023

Alabama, and Georgia. From daily banking needs to investment services, our members aren't treated like an account number, but as part of the family. Our Values We are guided by our core values of Integrity, Care, Growth, and Innovation and are dedicated to our members, our community and each other.

Integrity We own our decisions and actions by doing the right thing, learning from our mistakes, and taking responsibility. Care We help members meet their goals by listening to understand and offering the best solutions, placing kindness above all else. Growth We set ambitious goals, provide personal development opportunities, and encourage results. Innovation We challenge the status quo to

enhance the member's experience and solve tomorrow's challenges today. Working at Gulf Winds Working at Gulf Winds is not just a job, it's a career. We're hiring collaborative, motivated people who want to love what they do.

We are forward-thinking and family oriented. We recognize and reward excellent member service and have fun while working hard. When you join the team you can expect: Open and transparent communication with your leaders Consistent coaching and opportunities to improve performance Collaborative and team-focused environments Short and long-term professional development Opportunity to participate in cross-functional projects With you on our team we can achieve our vision

of becoming the leading and most trusted credit union on the Gulf Coast.

Job Description Pay Range: Starting at $19.33 an hour (Bilingual in English and Spanish is a plus) Role: This position supports Gulf Winds' mission/vision by serving members, utilizing Gulf Winds' core values, strategies and best practices to provide Service that Soars Above. Welcomes members in the branch and provides superior and professional service that promotes Gulf Winds' financial solutions and security. Ensures that member needs are achieved by understanding their financial needs and recommends the most appropriate product and service solutions that fulfill immediate and future financial needs.

Accurately and efficiently processes a variety of financial inquiries, service requests, new accounts, new loans, account maintenance, and account monetary transactions. In addition to hourly income, this position has an incentive program that gives the employee the opportunity to earn additional compensation. Essential Functions & Responsibilities: Approaches, greets, and welcomes member into the branch, establishes relationships while understanding member needs by asking appropriate questions and recommends the best solution to strengthen the member's financial well-being. Engages members in conversation and delivers an exceptional experience at all touch points and zones within the member journey of the branch.

Educates members on Gulf Winds and the Credit Union's offering including all lines of business. Establishes new relationships, opens new accounts, takes and processes loan applications. Develops effective service and sales strategies to promote products and services to meet or exceed individual and team-based goals. Utilizes marketing, digital, branding elements, and all technology to engage members in conversation and needs discovery. Creates and delivers an experience that deepens relationships and delivers the Gulf Winds' Brand.

Uses Teller Pods to conduct a variety of transactions, including and not limited to: Accepting deposits, withdrawals and payments Cashing checks Processing transfers Selling cashier checks and/or other negotiable instruments End of day balancing and completing necessary reports or documentation as required Cash vault responsibilities Secures the Credit Union's assets by handling cash and negotiable instruments in a consistent manner, properly identifying members and keeping member information confidential Engages members in conversation to determine specific needs and goals Assisting members with account related problems such as lost debit and credit cards, balancing of accounts, changes in account ownership, etc.

Assisting members with requests, complaints, research and follows-up on details to resolve matters to the member's satisfaction. Utilizes knowledge and technology to identify member needs with Gulf Winds' lines of business such as investment and mortgage services, and seamlessly refers members to the appropriate line of business. Actively learns, demonstrates, and fosters the Gulf Winds culture.

Takes personal initiative and is a positive example for others to emulate. Actively participates in community activities that support Gulf Winds' community efforts and initiatives. Takes ownership of resolving member requests or inquires by either resolving them personally or facilitating resolution through the appropriate team member or department. Follows up to ensure member satisfaction with the resolution. Performs other job-related duties as assigned. Performance Measurements: Provide friendly, professional, personal service to all members and associates, measured by net Promoter Score.

Meet Loan Production goals measured by closed loan dollars. Meet new member growth measured by number new member relationships established. Meet Referral goals measured by number of referrals submitted in the referral system. Adhere to Teller Balancing Policy standards. Regular Reliable Attendance. Complies with all applicable rules, regulations, procedures and policies, including but not limited to BSA, OFAC and Physical Security. Demonstrate behaviors consistent with the Gulf Winds Core Values. Knowledge and Skills: Experience: One to five years of similar or related experience. Education: A high school education or GED.

Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves extensive personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships or soliciting cooperation. Other Skills: Ability to read, write, comprehend, and speak English clearly. Demonstrated ability to work independently and provide a high level of customer service. Demonstrated ability to organize, manage, and track multiple detailed tasks and assignments in a fast-paced work environment.

Demonstrated ability to use mathematics to process account and transaction information. Normally expected to work between 8:30 a. m. and 5:00 p. m. but may be required to work nights and/or weekends. Must adhere to safety rules and regulations. Physical Requirements: This position may require significant time spent on your feet or moving about the branch. Potential for some heavy lifting. Work Environment: No adverse environmental working conditions noted. This Job Description is not a complete statement of all duties and responsibilities comprising the position. Gulf Winds is an Equal Opportunity Employer.

Drug Free Workplace. For more details: jobs-search. org/member-advocate_pensacola-c427716/member-advocate-pensacola_i1969557119

POPULAR
Residential HVAC Customer Service Representative
1
Residential HVAC Customer Service Representative
Ocala, FL
Dec 23, 2023

transparency, and loyalty. We are looking for a Residential HVAC Customer Service Representative (CSR) to join our team. Our employees are committed to providing our clients with the highest level of customer service, care, and respect. To learn more about us please visit our website at: /core-values/ Why work for us?

Sunshine Air Conditioning is a family-oriented company that takes pride in treating our team like family. Our close-knit group enjoys celebrating each other's birthdays, work anniversaries, and achievements. As a company that prides itself on low turnover, Sunshine works to create career advancement opportunities for our team members. As a member of the Sunshine team, you

can enjoy the following benefits: Health Insurance (we cover employee's premium) Dental Insurance Vision Insurance Life Insurance (we cover a $25,000 policy for the employee; additional coverage is available) Other supplemental insurance available Paid Holidays Paid Vacation accrued on day one, is usable after 90 days 3 paid sick days annually 401k, with a 4% Company match End of the year Employee Appreciation Party Opportunities for overtime Gift card on birthday Company-provided logo'd shirts Work Hours: Monday through Friday starting at 8:00 AM till 5:00PM Saturday and Sunday - select rotating weekends handling emergency on-call service.

(Available only after training period). Pay:

$14.00/hr- $16.00/hr (depending on experience) with opportunities for bonuses and raises.

Position Summary: This full-time CSR will interact with Sunshine AC's customers by addressing concerns and inquiries, resolving complaints, and scheduling Service and Maintenance requests. This position requires patience and strong attention to detail. Job Duties/Responsibilities: Interact with customers via telephone, email, or in person to provide support and information on products or services. Maintain technicians' daily schedules. Maintain customer accounts and record detailed customer interactions. Keep customers apprised of the tech's schedule/lead times.

Resolve customers' concerns and answer customers' questions to your best ability. Follow communication procedures, guidelines, and policies. Perform other related duties as assigned. Required Qualifications/Attributes: High school diploma or GED Ability to multi-task, prioritize, and manage time effectively. Great communication skills and ability for active listening. Organizational skills Ability to adapt/respond to different types of characters. Strong phone interaction skills and active listening Computer skills & ability to learn new software. 2+ years of customer service and scheduling experience Knowledge of industry is recommended but not required.

customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator

POPULAR
Customer Service Manager, Airport Customer Operations
1
Customer Service Manager, Airport Customer Operations
Miami, FL
Dec 23, 2023

challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company.

With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable

operation while delivering an exceptional customer experience. Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. This job is a member of the Airports Team within the Customer Experience Division What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential

job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate: Look for safety concerns and address them as needed Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements Promote effective communication among departments to engage our team to work together to achieve common goals.

Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) Manage escalated service issues and be visible to your team members when problems arise Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality. Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous a irport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and backss performance of self, team members and the operation to make improvements or take corrective action Strong decision-making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, Power Point, Outlook, etc.

Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world?

You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. Additional Locations: None Requisition ID: 70690

POPULAR
Customer Service Manager, Airport Customer Experience
1
Customer Service Manager, Airport Customer Experience
West Palm Beach, FL
Dec 23, 2023

tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.

Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. What you'll do Drives operational excellence Creates an environment that cares for our frontline team

members and celebrates the team successes Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect

and dignity Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance backsses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off All you'll need for success Minimum Qualifications- Education & Prior Job Experience High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous a irport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and backss performance of self, team members and the operation to make improvements or take corrective action.

Strong decision making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, Power Point, Outlook, etc.

Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.

And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey?

Feel free to be yourself at American. Additional Locations: None Requisition ID: 70634

POPULAR
Help desk sr - security clearance required
1
Help desk sr - security clearance required
Tampa, FL
Dec 22, 2023

challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world. Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow Your Impact: Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract.

Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks. ” As a member of our team,

you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.

Job Description Senior Help Desk provides daily supervision and direction to staff members who are responsible for support to users in the areas of electronic mail, account creation and maintenance, standard desktop applications, and applications developed and deployed by the Government. Senior Help Desk requires a strong understanding of voice

and data communications, LAN/WAN equipment and operations, networking, network components, vendors, and points of contact for troubleshooting hardware, software, PC, and printer problems, as well as call center support for Government programs.

Here’s What You’ll Need: Clearance Requirements: TS/SCI Education Requirements: None Certification Requirements: Do DD 8570.01-M IAT I or higher Experience Requirements : Requires a minimum of 5 years of experience, of which at least 3 years must be specialized. General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields.

Specialized experience includes the management of helpdesks in a multi-user environment, a comprehensive understanding of PC operating systems, an in-depth knowledge of network and electronic mail operations, and prior supervision of help desk employees. Must have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude. Essential Functions Work Environment Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).

Work assignments vary based on client requirements. Work may include travel with the military to participate in exercises in austere conditions Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates. Physical Requirements Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone. May require climbing, working at heights and in small confined spaces such as under raised floors, inside closets and server racks.

Must be able to sit, stoop, kneel or crouch for long periods of time. Work in noisy areas with hotter and colder temperature than standard office environmental conditions. Lift and transport equipment up to 50 pounds. Equipment and Machines General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. Servers, switches, routers and other computer equipment that supports the network environment. Operating hand tools, power tools, ladders and test equipment. May require operating motor vehicles. Attendance Regular attendance in accordance with established work schedule is mandatory.

It is important to be able to work any shift/designated hours required. You may be asked to continue performance in support of a war, contingency, or exercise You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work Position may require night and weekend work and could include travel with the military to participate in operations/exercises located in areas with field conditions Travel Continental and Oversees travel may be required. It is important to maintain a current passport.

Other Essential Functions Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination. Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment.

Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Candidate must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards. Must not pose a safety hazard to employees working in the same general area. The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.

e. citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country. #ANSDefense #MOIP #SITEC2For more details: jobs-search. org/technology_tampa-c427754/help-desk-sr-security-clearance-required-tampa_i1969303233

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Customer Service Manager [Jacksonville, USA]
1
Customer Service Manager [Jacksonville, USA]
Jacksonville, FL
Dec 22, 2023

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and discussions Analyze statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilize assets to achieve qualitative

and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Requirements Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager Experience in providing customer service support Excellent knowledge of management methods and techniques Proficiency in English Working knowledge of customer service software, databases, and tools Awareness of the industry’s latest technology trends and applications Ability to think strategically and to lead Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Customer service orientation BS degree in Business Administration or related field

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Instructor asl/english interpreting
1
Instructor asl/english interpreting
Jacksonville, FL
Dec 22, 2023

Deaf, and Interpreter Education Organization: COLLEGE OF EDUCATION & HUMAN SERVICES Division: Academic Affairs - DIV College: College of Education and Human Services Approved Hiring Salary Range: $48,000-$50,000 Pay Basis: Annually Equal Opportunity: In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.

S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion. The University

of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences.

The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, interaction, disability, gender identity/expression, interactionual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF

will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie: UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens. Faculty Initiatives: The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.

General Description / Primary Purpose: This full-time, non-tenure-track faculty position requires teaching a variety of courses in face-to-face, blended and online classes in the ASL-English Interpreting undergraduate degree program. Courses include, but are not limited to, foundational interpreting courses, ASL language courses, interpreting and translating methods courses, linguistics, and field experience courses. In addition to teaching, the instructor will work with program faculty and leadership in the areas of online, blended, and traditional course development and revisions in accordance with the standards of the Commission on Collegiate Interpreter Education, supervision of field experiences and internships, recruitment of students, and overall program support.

In addition, this position requires participation in program, department and college service as appropriate for the level of position. Job Function: Teaching a variety of courses in the ASL/English interpreting program Development and design of new courses and redesign of existing courses as needed Supervision of field experiences and internships Contributing to overall program activities such as recruitment of students Marginal Functions: N/A Faculty Position Required Qualifications: Master’s degree in Interpreting, Linguistics, ASL, Deaf Studies, or a closely related field Interpreter Certification (RID, AVLIC/CASLI, NAD IV-V) or experience as a consumer of interpreting services as a native user of American Sign Language.

Experience teaching interpreting, ASL, or Deaf studies courses at the college or university level Experience with online Learning Management Systems Experience teaching online or blended courses Departmental Requirements: Preference will be given to individuals who meet the required qualifications and also possess the following: Native ASL fluency and skills Experience designing and/or delivering online and/or blended courses in interpreting, ASL, or Deaf Studies Certified Deaf Interpreter or experience working as a Deaf interpreter ASLTA certification Full-time experience teaching interpreting, ASL, or Deaf studies courses at the college or university level Experience with, and commitment to, working with diverse populations Expertise in curriculum design and program development Ability and/or training to design and deliver online and blended courses Statement(s) of Understanding Definition: Background Check: This position requires a level II background check, which includes fingerprinting.

In conjunction with the University’s policy, this position may also require a credit check. Responsible Employee: The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of interactionual misconduct, interactionual violence, and child interactionual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

Required Licensure or Certification: Master’s degree in Interpreting, Linguistics, ASL, Deaf Studies, or a closely related field Interpreter Certification (RID, AVLIC/CASLI, NAD IV-V) or experience as a consumer of interpreting services as a native user of American Sign Language. Machines/Equipment used regularly: N/A Anticipated Start Date: 08/01/2022 Job Posting Date: 04/11/2022 Application Review Date: 04/27/2022 Open Until Filled: Yes Point of Contact Information: Tina Elegado-Cross Hiring Official: Diane Yendol-Hoppey Location if not Jacksonville: N/A Special Instructions: Applicants must complete an online application in OASys at http: //www.

unfjobs. org and must upload all required documents to be considered for this position. Applicants must include list of names, addresses and phone numbers of 3 references in their application (letters to be provided if hired). Once you finalize your completed application and have submitted the required documents, you will receive a confirmation number. Keep the confirmation number for this position for your records. If you have any questions about the university or the search process contact Tina Elegado-Cross at 904-620-xyz X.

If you have any questions about the position itself, contact Dr. Len Roberson at ants who do not apply on-line or do not upload all the required documentation will not be considered for this position. Quicklink: www. unfjobs. org/postings/18464For more details: jobs-search. org/customer-service_jacksonville-c427756/instructor-aslenglish-interpreting-jacksonville_i1969793892

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Field Service Technician Electronic Security Solutions
1
Field Service Technician Electronic Security Solutions
Tampa, FL
Dec 22, 2023

communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few.

Start your career with us today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! The Senior Service Technician will be responsible for visiting client sites to provide service, maintenance, repairs, and troubleshooting/diagnostics on access

control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems.

As a Security Senior Service Technician , this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values. Scope of Work: Drive to commercial client sites, with a company issued vehicle, to perform service Travel to Commercial client sites to service, repair, troubleshot and detect access control equipment and IP based video

security systems. Including but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems) Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operation and compliance with any applicable building code Apply all necessary documentation for tracking of service related issues Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications Establish and maintain effective working relationships with both internal and external customers Provide phone and on-line remote diagnostic support Perform other duties as assigned by Operations Management Requirements: Valid State Driver's License Capable of lifting up to 50lbs and work on ladder heights of up to 16' High School Degree, Vocational School or equivalent required 5+ years of field experience Available for scheduled " on-call" duties to respond to emergency service calls Experience with servicing, maintaining, repairing, troubleshooting and programming any or all of the following preferred: Software House, Lenel, AMAG , S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI Understanding of Windows operating systems and overall IT network topology Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values Ability to meet deadlines and work in a fast based environment with minimum direction Good communication skills for effective interaction with internal & external customers Strong troubleshooting skills, mechanical and electronics aptitude Be able to work independently or as a member of a team Good verbal and written communication skills Benefits: Competitive Pay Company Vehicle and Gas Card Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly.

Unused vacation is only paid out where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

To find an office near you, please visit: /offices.

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Customer Service Supervisor
1
Customer Service Supervisor
Panama City, FL
Dec 22, 2023

reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff.

This position reports to the General Manager. Essential Duties: Coach and provide career development to the team Correct non-compliant behavior and impose disciplinary action as required Understand the corporate culture, policies, and goals, and take measures to implement these into daily work

routines Manage the operational activities of the department in accordance with established policies and procedures Manage a staff of team members with varied duties Administrative duties, including daily/weekly/monthly reports Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service Drive motorized equipment Provide support when employee absence affects the operation Job Qualifications & Competencies: Excellent organizational skills and ability to multi-task

Ability to work independently, set and meet own deadlines Ability to work well with all levels of management and support staff Able to defuse conflicts among team members Familiarity with Microsoft Office Suite Prior experience with internal controls processes for accountable items Ability to work a flexible schedule Preferred Qualifications: Previous airline management experience Current Piedmont employee with a minimum six months of service Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents Extensive knowledge of QIK Bachelor's Degree in Aviation, Business, or related field Work Environment: Use of computers and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position.

Duties and expectations are subject to change as needed. Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. M/F Disabled and Vet EEO/AA Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or veteran status.

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Customer Service Representative
1
Customer Service Representative
Punta Gorda, FL
Dec 22, 2023

established order cutoff time. Coordinate with support staff to resolve customer service issues in a timely manner. Review the out-of-stock report, and substitute as designated by the account executive or procurement. Review orders for the correct shipping date, critical items and potential order errors made by the customer.

Maintain and update customer contact list in case there is a product recall event. Data entry and maintenance of Excel spreadsheets, including code market basket analysis spreadsheets. Review previous night’s shipments. Prefer at least 1 year of customer service experience. Prefer at least 2 years of Excel experience. Other duties as assigned. About Us Cheney Brothers,

one of the country’s leading broadline distributors, is family-owned and operated. We are looking for hard-working, motivated individuals to join our team. In addition to being a “great place to work”, we offer competitive wages and a great benefits package, including a 401(k).

Applicants must be authorized to work in the United States. Cheney Brothers, Inc. maintains a drug free workplace and is proud to be an Equal Opportunity Employer prohibiting discrimination and harassment, including, but not limited to, in hiring, on the basis of race, color, interaction, age, interactionual orientation, religion, national origin, familial status, marital status, disability, military service, and any other legally protected status or class. Above is not an all-inclusive list of requirements or qualifications.

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Marshalls Loss Prevention Customer Service Associate - Midtown, Miami
1
Marshalls Loss Prevention Customer Service Associate - Midtown, Miami
Miami, FL
Dec 22, 2023

Each shift is a new opportunity to Discover Different. Posting Notes: Marshalls Store 0392 3401 N Miami Ave Ste 130 Miami FL 33127 Opportunity: Contribute To The Growth Of Your Career. Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.

Understands operational procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable service to customers Engages customers, providing support and creating a positive shopping environment Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

Observes accurate checkout procedures for customers and Associates Communicates shrink-related concerns to Store Management and Loss Prevention Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

Coordinates and completes shrink-related activities in partnership with Store Management Supports and participates in store shrink reduction goals and programs Promotes a culture of honesty and integrity; maintains confidentiality Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a risk-free environment Follows through on commitments; accomplishes

goals with minimum supervision Adheres to all labor laws, policies, and procedures Performs other duties as assigned Who We Are Looking For: You!

Excellent communication skills and good judgment Ability to respond appropriately to changes in direction or unexpected situations Standout colleague, working effectively with peers and supervisors to accomplish tasks Able to work a flexible schedule to support business needs 0-2 years retail or security experience A Few More Reasons to Love TJX. Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations.

We encourage you to apply to learn more about how our benefits can make a difference for you. We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, Home Goods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marshalls Store 0392 3401 N Miami Ave Ste 130 Miami FL 33127

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Marshalls Loss Prevention Customer Service Associate - South Beach, Miami
1
Marshalls Loss Prevention Customer Service Associate - South Beach, Miami
Miami Beach, FL
Dec 22, 2023

Each shift is a new opportunity to Discover Different. Posting Notes: Marshalls Store 1343 723 Lincoln Lane North Miami Beach FL 33139 Opportunity: Contribute To The Growth Of Your Career. Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.

Understands operational procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable service to customers Engages customers, providing support and creating a positive shopping environment Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

Observes accurate checkout procedures for customers and Associates Communicates shrink-related concerns to Store Management and Loss Prevention Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

Coordinates and completes shrink-related activities in partnership with Store Management Supports and participates in store shrink reduction goals and programs Promotes a culture of honesty and integrity; maintains confidentiality Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a risk-free environment Follows through on commitments; accomplishes

goals with minimum supervision Adheres to all labor laws, policies, and procedures Performs other duties as assigned Who We Are Looking For: You!

Excellent communication skills and good judgment Ability to respond appropriately to changes in direction or unexpected situations Standout colleague, working effectively with peers and supervisors to accomplish tasks Able to work a flexible schedule to support business needs 0-2 years retail or security experience A Few More Reasons to Love TJX. Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations.

We encourage you to apply to learn more about how our benefits can make a difference for you. We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, Home Goods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marshalls Store 1343 723 Lincoln Lane North Miami Beach FL 33139

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Customer Service Representative (Chat)
1
Customer Service Representative (Chat)
Clearwater, FL
Dec 22, 2023

in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need. To learn more about our company, please visit our website; Requisition ID: 8279 Remote Work Available: Yes Job Title: Customer Service

Representative (Chat) Department: Retail/Customer Care Service Center Reports To: Customer Service Supervisor FLSA Status: Regular – Non-Exempt Location : Hybrid, In office @ Clearwater Contact Center, FL ROLE SUMMARY: We are a customer centric service center that supports our retail operation.

We care deeply for our customers and look for opportunities to exceed their expectations. The Customer Service Representative role is important to the organization because it’s one way in which we get to interact with our customers. The Customer Service Representative will handle inbound chat requests for customers/consumers who need information on our products, have questions about our sales and

promotional material, or assist in placing orders online. These interactions are our moment of truth.

This is where we create positive memorable experiences, a sense of community and brand loyalty by delivering exceptional products and experiences. Although this role is specific to chat, team members may be asked to assist with inbound phone calls as need to support the business. KEY DUTIES AND RESPONSIBILITIES: • Provide a world class experience with an emphasis on top box interactions. • Educate customers on products, prices, and promotions. • Place orders for delivery/pickup on behalf of customers. • Writes clearly using correct grammar and spelling and documents interactions with customers.

• Proficient with typing and can handle up to 3 chat conversations at once. • Follow the daily schedule provided by Workforce Management. [ • Identifying patient needs and providing solutions. SKILLS AND QUALIFICATIONS: • Customer Satisfaction & Loyalty: The ideal candidate would love to speak with customers/consumers and goes the extra mile to ensure issues are resolved and expectations are exceeded. • Drive for Results: The ideal candidate is somewhat competitive and has a strong desire to meet deadlines and exceed individual and team goals. • Critical Thinking: The ideal candidate would be a problem solver who can process information quickly and leverages their resources to resolve issues on the first call.

• Communication & Collaboration: The ideal candidate would be able to explain concepts and products to customers/consumers clearly and effectively in writing and routinely checks in for understanding. ADDITIONAL MINIMUM QUALIFICATIONS: • Must be at least 21 years of age. • High school diploma or equivalent education required. • Must successfully complete a comprehensive background screening. REQUIRED/PREFERRED EXPERIENCE: • Must have at least 1 year of experience in Customer Service.

• Call Center/Chat experience is a plus. PHYSICAL REQUIREMENTS: • Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance. • Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks.

• Must be able to have effective communication skills with all levels of leadership. • Microsoft office basic skills. WORK SCHEDULE: • 40 hours weekly, phone role. • Must be available to work evenings, weekends, and occasional holidays. Equal Opportunity Employer ⚫ Trulieve Supports a Drug Free Workplace Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.