Customer Service Jobs in Michigan

with labor and delivery experience to join our team at the Holland Health Center! To be successful in the position, will have a history working in a fast pace setting providing direct patient care, triage, and care coordination; will be skilled at working independently and being self-motivated; will be proficient in EMR systems, Excel Worksheets, and possess skills from the following list: Strong attention to detail Ability to prioritize duties and manage multiple time sensitive tasks Prepared to manage urgent/emergent medical situations as appropriate Skilled at working as part of a team and collaborating with other departments Demonstrates positive verbal communication and listening skills

with internal and external customers Demonstrates flexibility in performing additional responsibilities to contribute to maintaining patient flow within the clinic Proven ability to interact appropriately with a diverse population and work with an interpreter At Inter Care, you’ll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.

At Inter Care Community Health Network, we believe all people have the right to equal access to

quality health care. Inter Care now requires all employees to have the COVID vaccine.

You may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Hours are typically Monday through Friday 8:00 AM to 5:00 PM with occasional late patient activity. Requirements: Primary Accountability This position is responsible for performing a wide range of nursing duties within a Family Medicine OB-GYN setting including but not limited to, evaluating patient care needs, performing point of care testing, coordinating patient visits from prenatal to postpartum care prioritizing treatment, initiating appropriate referrals to specialists and hospital programs, promoting wellness and providing health education.

Must have working knowledge of prevailing standards of OB-GYN care and experience in Obstetrical and Gynecological nursing. Two (2) or more years of Labor & Delivery RN experience is required. Previous EKG Interpretation Class (Preferred). Must possess a current RN license in the State of Michigan. Description of Primary Duties & Responsibilities Works in collaboration with the provider and other care team members in advising and referring the patient / families to community resources and tracks all community resource referrals. Performs patient backssment and care planning to include self management goal setting.

(e. g. OB intake, medical backssment, chronic disease management). Remains alert to and communicates information regarding potentially high risk situations or unsafe patient conditions. Provides patient education; to include identification of teaching needs related to disease management including: diet, exercise, and medications. Responsible for the oversight of medication management including the administration of immunizations and other medications and medication refills according to policy and procedures. Performs in house laboratory testing following Inter Care policy and procedure.

Responsible for patient triage to include phone triage and walk-ins; Anticipates urgent or emergent patient situations and responds appropriately. Performs general care management/population health duties as needed. Provides oversight of clinic flow. Functions as a team leader in the delivery of OB patient services. Participates in daily huddle with the clinical support team, FOS and provider (patient care team) to review the daily schedule and enhance patient flow. Coordinates care among the clinical support team.

Participates in pre-visit planning, screening, backssment, discharge and follow-up of patients. Professional and Technical Knowledge Possesses knowledge of nursing practices acquired through graduation from an accredited nursing program with a minimum of year of ambulatory and /or hospital nursing experience preferred. Current RN license in the State of Michigan. BLS Certification, to be completed within two months of employment. Communication Skills Possesses a professional level of written and verbal communication skills. Ability to communicate complex concept in a clear effective manner. Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels.

Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear Able to hear and communicate clearly with clients and staff on telephone and in person.

Inter Care Community Health Network is an Equal Opportunity Employer. For more details: jobs-search. org/customer-service_holland-c435522/clinic-nurse-rn-obgyn-holland_i1970118337