services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: Are you an Automotive technician / mechanic, Dealership service writer or manager, Automotive parts manager or counter person looking
to transfer your skills to a new career? Wise F&I is currently seeking full-time Mechanical Claim Adjusters to support our Mechanical claims team and our continued business growth.
This position is Monday through Friday with weekends off. We provide a competitive salary commensurate with experience, ASE program certification or recertification reimbursement, have 9 major holidays scheduled off annually - with pay, provide a robust health care and benefits package; in addition to, a bright, modern workspace with optional stand-up desk capability, and potential hybrid (WFH) opportunities. Primary Job Function: The Claims Adjuster is responsible for the set-up and processing of automotive
Mechanical claims filed with our company that cover mechanical breakdown, appearance, tire & wheel and other benefits.
This includes reviewing repair estimates, inspection reports, supporting documentation, communicating with repair facilities, and ultimately determining coverage while providing outstanding customer service. Job Responsibilities / Tasks include: Working in a call center environment focused on handling calls daily within expected performance metrics, handle times, and volume. Providing outstanding customer service while reviewing claims using the process established by department and within company guidelines. Reviewing and verifying repair costs using standard " national labor and parts guides to ensure estimates are within approval guidelines.
Verifying, analyzing, and investigating repair information to determine if coverage is within the terms of the service contract. Providing accurate and customer focused communication to customers, dealers, repair facilities, and vendors in a clear and concise manner. Determining the appropriate authorization amount based on contract terms. Documenting all interactions, research, verifications and other claim-related information in the claim administration system. Ability to communicate effectively by telephone and email with retail and wholesale customers, repair facilities, and non-related parties using great customer service skills.
Working pro-actively and cohesively as a member of the claims team. Attending company paid training seminars and/or continuing education. Maintaining high customer service requirements, accuracy and productivity standards. Working with management on specific issues / other duties as requested. Required Education and Skills include: High school diploma or GED preferred. Technical training or College Degree is a plus. Preferred 2 or more years of hands-on automotive repair or equivalent automotive technical experience (Technician, Service Writer or manager, Parts, etc.
) ASE or equivalent Manufacturer certification is a plus. Outstanding verbal and written communication skills. Possess strong customer service skills including conflict avoidance/resolution, negotiation, and persuasive speaking. Proficient use of current computer systems, Microsoft and web-based applications. Proficient use of communication tools for email, instant message and meeting platforms. Possess problem solving, decisiveness and effective time management skills.
Comprehensive Benefits: Competitive hourly wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Bright, Modern Workspaces 9 Paid Holidays (per year) Paid Vacation Days 401K Retirement Plan (100% company match up to 4% of income w/ immediate vesting) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life and S/T Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.
services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: We have a great opportunity open within Wise F&I's Contract Administration department, the CSR-Cancellation Specialist role and would
love to have you fill it. The CSR, Cancellations is responsible for processing all inbound contract cancellation requests as well as contract data entry and scanning, along with other duties as assigned.
Working at a sit/stand desk with dual monitors, using our contract administration system and Outlook, this role processes requests that come in via fax, email or phone call and ensure accurate processes are executed to help meet cycle time and customer service targets. This position can be a springboard to higher level roles within the company that include increased responsibilities and compensation over time with a proven performance track record. We have many examples in the business
currently of just that. The ideal candidate is a team player, possesses strong customer service abilities with great typing skills and is a recent college graduate; or, someone with a few years of administrative/customer service experience working in an automotive dealership, repair facility or the insurance industry that wants to take the next step in their career.
Job Responsibilities / Tasks include: Receiving and Processing Correspondence - both hard copy and electronic Data-Entry (tab key) of Contracts Scanning and Indexing of Contract Forms Processing Contract Cancellations General Administrative Duties Required Skills and Experience: College Courses or College Degree is preferred 1 year Customer Service experience / Automotive and or administrative experience a plus 40+ words/minute typing skills Microsoft Office familiarity including Access and Outlook Proactive (can-do) attitude Aptitude and Desire for Learning Self-motivated & Goal Oriented Team-based focus Commitment to Excellence Bilingual skills - Fluent in Spanish is a plus Benefits: Competitive Hourly Wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Opportunity for Advancement Bright, Modern Workspace 9 Paid Holidays (per year) Paid Vacation Days (after 2 months) 401K Retirement Plan (100% company match up to 4% of income) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life & Short-Term Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St.
Louis County. We are an Equal Opportunity Employer.
services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers.
As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: Are you ready for an exciting opportunity within Wise F&I's Client Services team, supporting the Client Relations, Sales team and our
partners? In this role you will be responsible for administrative functions such as establishing new partners in the appropriate systems, ensuring complete and accurate information along with processing inbound client supply requests for sales and marketing items, and other support functions for the Client Services team.
This is a great role to join the team and learn about our key business requirements, processes and partners to launch your career with Wise F&I. The ideal candidate will bring strong customer service experience, a willingness to learn and grow with a positive attitude, supply / inventory experience and/or automotive experience. The successful candidate will enjoy splitting
their daily work between processing new partner set-ups in the systems ensuring accurate and complete information, along with processing outbound supply fulfillment orders, and other support functions as needed for the Client Services team.
Job Responsibilities / Tasks include: Accurately establish all dealer and agent system setup and configuration Send internal & external notifications for new set-ups and account changes Properly document all interaction in the applicable systems Timely and accurate process Supply / Order Fulfillment to Client Agents/Dealers utilizing online tools and shipping resources Basic Form/Brochure Inventory Supply Management, including keeping accurate up to date inventory and shipping logs Working with supply vendors to order and maintain ample supply stock General Administrative Duties including supporting mail processing and handling, claims and business letter processing, other general administrative and support tasks as needed Required Skills and Experience: 1 + year Customer Service / Administrative Experience Minimum 2+ years of college with Associates Degree Microsoft Office familiarity including Word and Outlook Supply or Inventory management experience / Shipping/Mail applications and systems Self-motivated & goal oriented Team-based focus Outstanding verbal and written communication skills Must be able to lift up to 30lbs.
The following are a plus but not required: Bachelor's Degree (4+ yrs of college) Customer Relationship Management Experience Bilingual skills - Fluent in Spanish Benefits: Competitive Hourly Wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Opportunity for Advancement Bright, Modern Workspaces 9 Paid Holidays (per year) Paid Vacation Days (after 2 months) 401K Retirement Plan (100% company match up to 4% of income with immediate vesting) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life and S/T Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St.
Louis County. We are an Equal Opportunity Employer.
Electrical Sales Reps - Customer Service Associates a competitive wage of $18-$22/hr which is paid weekly! Our team also enjoys exceptional benefits and perks , including 100% covered medical, dental, vision insurance, short-term disability, AD&D, paid time off (PTO), paid holidays, and eligibility for additional employee benefits in the future.
Plus, we make it easy to apply to this customer care job with our initial quick mobile-optimized application. If we have your attention, please continue reading! ABOUT POTTS ELECTRIC, LLC Potts Electric staff brings decades of experience in residential and commercial electrical repairs to the table. We are a family-owned company, bringing family
values of honesty, integrity, and efficiency to every job we do. We provide services that range from an electrical inspection on a home a client is looking to purchase, to a complete retrofit of an older commercial building.
You can count on us to get it done correctly and affordably. Our team members enjoy our family-like culture. We care about our employees' hobbies, families, and free time and make sure to provide an excellent work-life balance so that our employees can enjoy it all. Our company is always expanding and we create amazing new opportunities for our employees through paid education and tons of opportunities for advancement. We hire veterans! We want to help you dream big
in your life and career. and we want to help you achieve it all. ARE YOU A GOOD FIT?
Ask yourself: Do I have strong communication skills, including a pleasant phone demeanor? Am I organized with great attention to detail? Can I work both independently and as part of a team? Do I thrive in a fast-paced environment? Can I efficiently resolve customer inquiries? Do I excel at closing sales? If so, please consider applying for this customer care position today! YOUR LIFE AS AN ELECTRICAL SALES REP - CUSTOMER SERVICE ASSOCIATE This full-time customer care position works at our office Monday - Friday, 7:30 - 4:00 PM. As an Electrical Sales Rep - Customer Service Associate, you play a crucial role in helping our business continue to grow.
Each day, your mission is to convert as many incoming calls as possible into booked service and maintenance appointments. Always professional and helpful, you promptly handle service calls from our customers with the use of our tried-and-true prepared script(s). Using your customer service training, you easily establish rapport and trust with our clients, educating and assisting them with whatever they need. You are the frontline of our business, and providing excellent communication skills will help the whole company succeed!
In addition to booking service calls and assisting customers, you also focus on renewing membership programs for current members and selling our membership programs to previous customers. Driven to succeed, you rack up the bonuses with each membership you sell! You find great satisfaction in helping our customers receive the assistance they need while helping our business continue to thrive! WHAT WE NEED FROM OUR ELECTRICAL SALES REP - CUSTOMER SERVICE ASSOCIATE We are looking for an experienced CSR with three years of experience. Also, we are looking for someone who is familiar with home electric terms such as panel, GFCI, tripped breaker, outlet, etc.
If this sounds like you and you can meet the additional qualifications, you might be a perfect fit! Strong typing and clerical skills Willingness to conduct roughly 30-50 calls per day Ability to comfortably communicate over the phone Ability to use phones, cell phones, and other office technologies competently If you can meet these requirements and perform this customer care job as described above, we would be happy to have you as part of our office team! Location: 63011
