toys in Asia and sells to zoos, museums, aquariums, outdoor/adventure retailers, national and state parks, and other tourist-centric attractions. Nature Planet is seeking a Customer Service Admin. Responsibilities and Duties: Answer phones and assist with general customer service inquiries: may include sending invoices, updating order status, sending order confirmations, updating customer profiles, inbound and outbound call management, email management.
Troubleshoot shipping issues Prepare invoices, return authorizations and credit memos Assist Order Entry for Sales and Accounting Learn our plush product lines with proficiency Skills/Qualifications Required: Work on-site 100% at 15455
Greenbrier Pkway, Beaverton, OR 2+ years of clerical or administrative experience 1-2 years customer service experience Excellent written and oral communications Must be organized & detail oriented Proficient in Microsoft Office, Excel is a must!
ERP experience is a plus! A positive & calm attitude even while stressed Fast and accurate data entry skills Team player in a fast-paced environment Ability to adopt our four values : To be fast and ready to execute To be honest and always tell it like it is To be innovative and think outside the box To let a good sense of humor infuse everything we d o We offer: Starting salary - $20.00 to $22.00 per hour 401(k) with 100% company matching up to 3% of contributions and 50% matching up to 5% of contributions Medical and Dental Insurance Full time, Monday-Friday 15 days paid time off 10 paid holiday
and services. Provides service and support to members by handling requests that are sometimes are routine in nature. Seeks opportunities to provide members with new or underutilized products and services. Primary Duties & Responsibilities 1. Assists members by phone with a variety of transactions in an efficient, accurate, confidential and professional manner.
Provides service for On-Line Banking access across multiple devices. 2. Meets or exceeds personal sales goals. Shows competency in sales, product knowledge, member solutions and work ethic. 3. Takes ownership of every member interaction, whether it requires a call back, extended research or assistance from other teams. 4. Actively
participates in and receives coaching scenarios from management and peer to peer coaching. 5. Follows the Credit Unions written policies and procedures to ensure compliance with all required regulations and to prevent fraud and losses.
6. Continuously improves individual level of competency through training and development via established educational programs. 7. Shows competency handling and resolving difficult situations for member satisfaction within appropriate guidelines and procedures. Access tools and resources for successful problem resolution. 8. Displays continued improvement on the job through self-driven learning about the Credit Union Community. 9. Seeks ways to streamline
work processes and continuously improve the Credit Union. Rivermark is a proud EEO employer.
We welcome applicants of all backgrounds including minority and underserved populations. We celebrate and value diversity in the workplace.
