you will deliver a friendly, and fast experience to every customer. Your menu genius skills and ability to resolve customer concerns will guarantee every customer leaves satisfied. Moments of Magic You Bring to the Crew - At least 16 years of age - Eligible to work in the U.
S. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. - Flexible Schedule - Free Shift Meals - Best in Class Training & Continuous Learning - Advancement Opportunities - Paid Time Off - 401(k)
Retirement Plan - Tuition Benefits - Medical, Dental and Vision - Champions of Hope - Cash Referral Program - Journey Wellbeing Support Tool - Perk Spot Discount Program - Recognition Program - Slip Resistant Shoes Programs - Community & Charitable Involvement - Igniting Dreams Grant Program - Training Contests SONIC is an equal opportunity employer.
Subject to availability and certain eligibility requirements. Associated topics: anfitrióna, bbq, copp s retail, dillons retail, food 4 less retail, line cook, line preparation cook, preparation chef, restaurant shift manager, sous chef
you will deliver a friendly, and fast experience to every customer. Your menu genius skills and ability to resolve customer concerns will guarantee every customer leaves satisfied. Moments of Magic You Bring to the Crew - At least 16 years of age - Eligible to work in the U.
S. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. - Flexible Schedule - Free Shift Meals - Best in Class Training & Continuous Learning - Advancement Opportunities - Paid Time Off - 401(k)
Retirement Plan - Tuition Benefits - Medical, Dental and Vision - Champions of Hope - Cash Referral Program - Journey Wellbeing Support Tool - Perk Spot Discount Program - Recognition Program - Slip Resistant Shoes Programs - Community & Charitable Involvement - Igniting Dreams Grant Program - Training Contests SONIC is an equal opportunity employer.
Subject to availability and certain eligibility requirements. Associated topics: cart, deli preparation person, food preparation, food service, ice cream, kroger retail, line prep cook, lunch, pick n save, restaurant
looking for their first job. We work with your schedule. Bojangles welcomes all people to join the team. We pride ourselves on the diversity of our team! Part time and full-time opportunities for the Team Member Positions - Cashiers, Cooks, Dining Room, Biscuit Makers, Drive-Thru, and more opportunities through advancement!
Why work at Bojangles? We offer FLEXIBLE hours to fit your schedule Morning, Evening, Weekends Full and Part-time. WEEKLY PAY Rewards and Incentive Programs Health and life insurance available Scholarship Program Career Development and AdvancementBojangles is a great place for your first job, but you must be 16+ to apply! Drug Free WorkplaceBojangles Restaurants,
Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, interaction, gender identity, interactionual orientation, national origin, age, disability, genetic information, marital status, veteran status, or any other category protected under applicable law.
JOB RESPONSIBILITIES Greet guests with a genuine smile and warm and inviting spirit. Accurately capture orders and suggest great additions using your knowledge of our menu. Keep dining room and service areas clean to create a pleasant environment for guests. Using a headset to take customer orders take direction and/or give direction. Work area exposure to
noise, heat, cold, and other elements. Bending, kneeling, lifting (up to approximately 25 lbs.
as necessary). Be active and standing for long periods without a break. Remains calm with fellow Team Members and guests during high volume times. Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers with consistent hospitality and delicious food. Maintain a safe, clean, and well-organized working and dining environment. Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices. Operate and sanitize all equipment in a safe and proper manner.
Qualifications: Working experience preferred but not required. We train! Ability to listen and communicate effectively. Ability to work in a team environment. Ability to follow safety and sanitation protocols. A passion for guest service and the hospitality industry. Dependable and reliable Cheerful and Positive Attitude Values Teamwork Loves Serving and Helping Others Work Quickly and Efficiently Follow Food Safety and Cleanliness Guidelines Maintain Proper Quality Parameters Smile Communicate and Speak EnthusiasticallyRequirements: Must be 16 years old. Associated topics: clean, dishwasher, duties, housekeeping, lavaplatos, sanitation, service assistant, steward, stewarding, wash
they are correct Packaging products Maintaining a clean, safe work and dining environment. Must be able to work closing shift. Most locations close between 2am -3am. Team Member behaviors include: Being friendly and helpful to customers and co-workers.
Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates, and managers in a positive manner. Taco Bell Restaurant Team Members may receive the following benefits: Competitive Starting Pay Advancement Opportunities Free online GED program ECPI University will
provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges Receive college tuition discounts through our partnership with Guild Education Receive college credits for your on-the-job training at Taco Bell (Guild Education partners only) Scholarship Opportunities are available Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more 401(k) Savings Plan with Match Voluntary Medical Insurance Voluntary Life & Disability Insurance Voluntary Dental Insurance Vacation Pay Meal Discounts Associated topics: assistant general manager, backend, floor manager, front end, gerente de cocina, night manager, operations manager, partner, restaurant leader, supervisor
the Role As General Manager, you'll play a pivotal role in shaping the guest experience and ensuring the hotel's continued success. You'll lead and oversee all aspects of operations, from guest services and food & beverage to facilities and finance. Your responsibilities will include: Strategic Leadership: Developing and implementing strategic plans to achieve operational and financial objectives.
Financial Management: Overseeing budgeting, forecasting, and cost control measures. Team Leadership: Inspiring, motivating, and developing a high-performing team of professionals. Guest Service: Creating a culture of exceptional hospitality and exceeding guest expectations. Operations Management:
Ensuring the smooth and efficient operation of all hotel departments. Sales & Marketing: Leading and driving revenue generation through effective marketing strategies.
Community Relations: Building and maintaining strong relationships with the local community. Qualifications & Skills Bachelor's degree in Hospitality Management or related field. 8+ years of progressive experience in full-service hotel management. Proven track record of success in driving operational excellence and financial performance. Strong leadership, communication, and interpersonal skills. Excellent analytical and problem-solving skills. Ability to work effectively under pressure and manage multiple priorities. Passion
for hospitality and a commitment to providing exceptional service.
Benefits Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Be part of a team dedicated to exceeding guest expectations. Contribute to the success of a leading hotel in Eastvale. To Apply Please submit your resume and cover letter to xyz X@ or apply here. Disclaimer: Recruit Kick is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, interactionual orientation, age, marital status, veteran status, or disability status. During our recruiting process, we may contact you about positions we feel are a good fit for you or contact you via SMS text message.
By clicking to submit your application, Recruit Kick has your consent to communicate via SMS text message moving forward. Keywords: General Manager, Hotel Management, Hospitality, Operations, Leadership, Guest Service, Sales & Marketing, San Francisco
Specialist Level I contributes to the optimization of inventory across all segments, maximizes revenue for the company and implements inventory allocation strategies in support of the Market Execution team. The role maintains the accuracy of Owner and rental reservations, resort occupancies and overall inventory availability across multiple, proprietary systems.
It prepares critical reports used for strategic decision making. It evaluates inventory requested by wholesale and business customers and completes necessary reservations. It works directly with Resort Operations in the timely and effective resolution of owner and guest issues. Success in this position is accomplished through
an understanding of overall business operations, department policies and procedures. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional.
Maintain confidentiality of proprietary information and protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written
documents accurately and completely; read and visually verify information in a variety of formats.
Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. CORE WORK ACTIVITIESInventory & Revenue Management Support Acquire and maintain level of knowledge and expertise, for all Inventory & Revenue Management systems and processes related to support team functions Analyze historical and future data to identify gaps and obstacles that will negatively affect our business goals.
Prepare and execute reports associated with inventory forecasts to Revenue Managers that provide a detailed summary of inventory, including arrival and departure data, to support Resort Operations staffing levels Execute, analyze, and deliver critical reports to Revenue Managers in a timely manner including, but not limited to Pace, Weekly Forecasts, Cap Audits, and additional reporting as needed Ensure all guaranteed reservations placed on special handling queues within the property management system are validated including, the daily processing of balancing inventory between the different inventory management software systems.
Maintain the daily balance of inventory availability across different inventory management software systems including, but not limited to MARSHA, PMS, Opera, by analyzing and cross-referencing the data contained in these systems Execute resolution in all applicable systems so that inventory is optimized for Revenue Managers to monetize for the organization Initiate communications with over 82 Resort Operations to ensure that inventory and reservation related data remain in balance within all inventory management software systems Capture nightly maintenance actuals from all 82 Resort Operations to ensure accurate reporting within all inventory management software systems which impact organizational strategic decisions Align with corporate directives and processes outlined, utilize tools and/or resources optimally, and implement restriction strategies effectively.
Adapt to regional nuances in support of all 82 resorts across 3 brands to efficiently produce standardized reporting data Own and manage all activities associated with booking wholesale and/or group lists including allocation of inventory into applicable mini hotels, entering guest lists and providing the front office with any applicable information to ensure a seamless check-in and check-out process.
Own and manage all Centralized Commissions for 82 Resort Operations. Communicate with Group and Rental Sales to ensure accuracy between various stakeholders Utilize multiple inventory related applications including, but not limited to IROAM, High Performance Pricing, OSCAR, MARSHA, FSPMS, Opera and CTAC to successfully perform inventory optimization Knowledge share with peers to positivity impact overall departmental results, including conducting training, job shadowing and sharing best practices.
Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and co-workers. Follow company and department policies and procedures. Proactively research and investigate issues related to the management of inventory. Take action to rectify. Involve leadership when necessary. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors. Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion. Ensure regular ongoing communication within all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results. Compose routine correspondence and reports, such as e-mail, spreadsheets, etc. Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders.
Working with Others Treat all employees and customers with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments, promoting an environment of teamwork. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality. Represent IRM cross-functionally with Resort Operations teams and other business partners as necessary. Participate in community service events sponsored by Marriott Vacations Worldwide to build teamwork and enhance community relationships such as Children's Miracle Network (CMN).
Documentation/Reporting Use computer systems and software packages to input, access, modify, store, or output information. Enter and retrieve data from computer systems using a keyboard, mouse or trackball. Utilize and create documents in excel, word, outlook and other Microsoft applications Perform tasks using the applicable Inventory & Revenue Management software. Office Equipment Transmit information or documents using mail, scanner, or facsimile machine. Operate standard office equipment other than computers such as telephone, scanner, fax, photocopier, calculator, and electronic peripherals.
Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up to ensure problem is corrected. Maintain office areas (e. g. cubicles, storerooms, conference rooms, etc. ), including calling housekeeping and maintenance when needed. Enter and locate work-related information using computers and/or other methods. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Comply with quality assurance expectations and standards. Specific Candidate Profile Education: High school diploma / G. E. D. equivalent required. College Degree preferred. Experience: Minimum one-year related work experience is required. Work Hours: Available to work a flexible schedule including evenings, weekends, and holidays. Skills/Attributes Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Teamwork Leadership Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and organizing Analytical Skills Computer Skills Learning General Administration Typing Filing Computer Software Moderate proficiency with Microsoft Office applications Revenue Management systems preferred#imvwcorp Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Prevention Staff. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, conduct physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems.
Authorize, monitor, and document access to secured areas. Assist owners/guests/associates during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety
hazard situations. Handle all interruptions and complaints. Escort unauthorized persons from the property. Ensure compliance with alcoholic beverage control laws.
Call for assistance using proper code responses. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. CORE WORK ACTIVITIES Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition some states may have additional licensing/registration requirements to be considered for this position.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other duties as assigned. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Please customers by providing a pleasant dining experience Assemble, combine, and cook ingredients Maintain a sanitary kitchen Attend to the detail and presentation of each order Place and expedite orders Prepare ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients Complete hot meal preparation by grilling, sautéing, roasting, frying, and broiling ingredients and assembling and refrigerating cold ingredients
Adhere to proper food handling, sanitation, and safety procedures Maintain appropriate dating, labeling, and rotation of all food items Stores leftovers according to established standards Contribute to daily, holiday, and theme menus in collaboration with the team Requirements: Two or more years of cooking experience to include food preparation Strong working knowledge of food preparation techniques, cooking methods, and safety and sanitation practices Exceptional food presentation skills Familiarity with general kitchen equipment and appliances Strong work ethic and high energy level Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service
they provide every day, which is why we offer the following: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact
and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Flexible schedule with a work/life balance A family culture and atmosphere
Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
EOE
service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance
and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and
life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye
contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Flexible schedule with a work/life balance A family culture and atmosphere Competitive
compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Serve pre-wrapped and prepared food selections Operate an all-electric mobile cart Maintain clean, neat and orderly area/cart Follow proper guest service procedures whenever interacting with others by smiling, making eye contact, announcing self and greeting guests as they enter the event Maintain a fast pace and ablity to multitask when performing duties Requirements: Strong work ethic Customer oriented Excellent communication skills Food service experience a plus Benefits: AVI offers: A family
culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Ensure company vehicle is properly loaded with all product needed to service locations Drive vehicle to transport products and food to client locations Ensure the refrigeration of all cold food products in truck Deliver products and food to vending attendants at client locations Collect products and paperwork from vending attendants at client locations Discard unsold and stale merchandise Communicate positively with fellow team members and customers by making eye contact and smiling Manage the care of the company vehicle Requirements: Must be 21 years of age or older to operate
a company vehicle Valid driver's license (a CDL is NOT required) and a good driving record Ability to pass the DOT Physical Ability to lift up to 50 pounds Outgoing personality with the skills to promote products Excellent organization and time management skills Ability to communicate effectively to customers and AVI team members Ability to work independently and utilize time efficiently Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Consistent schedule with work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance
for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
Valid Driver's License with a good driving record JOB SUMMARY Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests.
Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to
track readiness of rooms for check-in. Anticipate and address owner/guests' service needs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
CORE WORK ACTIVITIES Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using
clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other duties as assigned. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action.
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Relocation Assistance Available CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years of experience in the housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures guest room status is communicated to the Front Desk
in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily Housekeeping shift operations
and ensures compliance with all housekeeping policies, standards and procedures.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Ensures employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an --open door-- policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Responds to and handles guest problems and complaints. Strives to improve service performance. #LI-OE1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture