group meetings, conventions and social events. This position serves as a Mentor. The Mentor is responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education.
UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in
the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: To Lead the Banquet Event Department Operations and to mentor and serve as a resource to the Hospitality Arts program faculty and students.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Consult with customers to determine objectives and requirements for events. Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise. Confer with staff to coordinate details. Review event bills for accuracy and approve payment. Plan and develop programs, agendas, budgets, and services
according to customer requirements. Coordinate services for events, facilities, catering, signage, displays, special needs requirements, printing and event security.
Arrange the availability of audio-visual equipment, displays, and other event needs. Inspect event facilities to ensure that they conform to customer requirements. Maintain records of event aspects, including financial details. Conduct post-event evaluations to determine how future events could be improved. Accountable for the Banquet Department performance against Budget. Order or requisition all bar, beverage and other supplies needed to ensure efficient operations. Supervise and coordinate activities for banquet staff while meeting designated payroll costs.
Upkeep and maintain equipment and banquet space for functionality and cleanliness. Responsible for hiring, training, evaluating, coaching (including disciplinary action) to improve overall service in the banquet department. Instruct, as Adjunct Faculty, one course within the Hospitality Arts Program each academic year, as part of the staff-member’s standard compensation package. Staff-members will also be permitted to instruct, as Adjunct Faculty, a maximum of twice per academic year, at the request of the staff member and with the permission of both The Hotel General Manager and The Chair of the Hospitality Arts Program.
Any such additional course taught will be compensated at prevailing rates for Adjunct Faculty, who are also full-time, exempt employees of the College. Regular and consistent attendance at work. Perform other related work duties as assigned. MENTOR ESSENTIAL DUTIES/ RESPONSIBILITIES: Serve as professional role model. Attend Mentor orientation prior to the practicum. Understand objectives and expectations for the practicum. Assist students in achieving course objectives. Coach and nurture student in performance of skills.
Document observations of performance & progress in timely fashion, utilizing forms provided. Supervise students and provide feedback on performance, as required. Evaluate and report student performance to the Hospitality Program faculty. Complete evaluation tools in timely manner. Serve as a resource for students: answer questions and provide guidance during the practicum. Calculate student hours to ensure that the required hours for the practicum have been met. Meet with Hospitality Program faculty to submit student evaluations and hours. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: The following physical conditions and hazards may be encountered while working in this position: Position involves standing, walking, sitting (67-100%). Constant (67-100%) talking to or listening to persons over the phone or face to face. Constant (67-100%) reaching, lifting, dexterity, grasping, repetitive motions, and use of hands.
Exerting up to 25 pounds (67-100%). MINIMUM QUALIFICATIONS: MINIMUM QUALIFICATIONS FOR EDUCATION AND EXPERIENCE: High School diploma or equivalent. Preference will be given to those candidates with a post high school degree. Must have a minimum of three years full-time, management experience in a related hospitality setting or the equivalent education and related work experience. Must have valid driver’s license and own transportation. EEO AA/STATEMENT: Kirkwood Community College declares and affirms that it values and respects diversity and inclusion in all College-sponsored events, all employment practices, and all educational programs and activities.
The College will not tolerate unlawful discrimination or harassment of persons on the basis of race, creed, color, interaction, interactionual orientation, gender identity, marital status, national origin, age, religion, or disability. Anyone who has questions or complaints should contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, or by phone to (319) 398-xyz X, or the Director of the Office for Civil Rights U.
S. Department of Education, Citigroup Center, 500 W. Madison Street, Suite 1475, Chicago, IL 60661-7204, Telephone: (312) 730-xyz X, Fax: (312) 730-xyz X, Email: more details: jobs-search. org/banquet-manager_cedar-rapids-c431495/banquet-manager-cedar-rapids_i1972139539
Superior nutritional and culinary knowledge Proven ability to provide empowering coaching to staff and effectively resolve issues that arise with both staff and our customers Excellent people and communication skills Previous MS Office Suite (Excel, Word, Outlook) experience Effective time management and organizational skills This is a full-time position offering competitive compensation, an employee benefit package, a retirement savings 401(k) plan, paid holidays, and a robust paid time off (PTO) program.
Qualified applicants should apply online at: /careers or email your resume to xyz X@ Lunchtime Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis
of race, color, age, religion, national origin, interactionual orientation, gender identity, interaction, marital status, disability, or status as a U. S. Veteran. EOE-M/F/Disabled/Vet. Visit us at
check to make sure they re correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: - Being friendly and helpful to customers and co-workers. - Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team. - Having a clean and tidy appearance and work habits. - Communicating with customers, teammates and managers in a positive manner. Associated topics: assistant general manager, comida r pida, dining service, food production, fraternity, gerente de cocina, oyster shucker, restaurant general, servidor, wedding caterer
check to make sure they re correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: - Being friendly and helpful to customers and co-workers. - Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team. - Having a clean and tidy appearance and work habits. - Communicating with customers, teammates and managers in a positive manner. Associated topics: bar, cocinera de produccion, deli clerk, delicatessen, dining service, lunch bartender, mariano s retail, prep, wedding cake designer, wedding catering
check to make sure they re correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: - Being friendly and helpful to customers and co-workers. - Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team. - Having a clean and tidy appearance and work habits. - Communicating with customers, teammates and managers in a positive manner. Associated topics: assistant general manager, assistant restaurant manager, food service supervisor, front end, kitchen manager, night manager, partner, restaurant leader, restaurant operations, shift manager
employment4. Free Employee Meals and family discounts5. Competitive wages for your experience6. Paychecks delivered weekly7. Flexible hours & schedules8. Structured training program for all positions9. Referral bonus for great employees who recruit other great employees10.
Career path that rewards you financially for your advancement within the companyAsk manager for details SUMMARY OF POSITION Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly
attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. POSITION ACTIVITIES AND TASKS Guest Interactions Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
Greets guest in a courteous and respectable way when seated at station. Welcomes guests immediate upon seating with a non-scripted greeting Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests needs. Deliver Hot Food Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately. Deliver Perkins Service Show a desire to please
with your genuine hospitality, personality and specific suggestions at every step.
Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience. Clean Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties. Attends to any additional guests needs or requests Maintains dining area pre-bussing, detailing etc. Maintains cleanliness of his/her stations and pantry. Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Executes the service cycle and team responsibilities at all times.
Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. Processes Orders Writes guest check and/or operates POS equipment pursuant to company policies. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Assists Team Members Maintains service stations, garnish line, service bar and common areas of the restaurant Restocks service station with glasses, tea, ice and plates Restocks garnish line Fills condiments Sorts, polishes and rolls silverware Cleans mirrors and artifacts Runs food for all servers to ensure hot food is served hot Maintains cleanliness of dining room, and pantry area.
Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation.
As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
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