employment4. Free Employee Meals and family discounts5. Competitive wages for your experience6. Paychecks delivered weekly7. Flexible hours & schedules8. Structured training program for all positions9. Referral bonus for great employees who recruit other great employees10.
Career path that rewards you financially for your advancement within the companyAsk manager for details SUMMARY OF POSITION Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly
attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. POSITION ACTIVITIES AND TASKS Guest Interactions Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
Greets guest in a courteous and respectable way when seated at station. Welcomes guests immediate upon seating with a non-scripted greeting Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests needs. Deliver Hot Food Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately. Deliver Perkins Service Show a desire to please
with your genuine hospitality, personality and specific suggestions at every step.
Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience. Clean Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties. Attends to any additional guests needs or requests Maintains dining area pre-bussing, detailing etc. Maintains cleanliness of his/her stations and pantry. Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc. Executes the service cycle and team responsibilities at all times.
Ensures 100% guest satisfaction on every visit. Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc. Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration. Processes Orders Writes guest check and/or operates POS equipment pursuant to company policies. Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. Assists Team Members Maintains service stations, garnish line, service bar and common areas of the restaurant Restocks service station with glasses, tea, ice and plates Restocks garnish line Fills condiments Sorts, polishes and rolls silverware Cleans mirrors and artifacts Runs food for all servers to ensure hot food is served hot Maintains cleanliness of dining room, and pantry area.
Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation.
As such, the incumbent may perform other duties and responsibilities as required. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
with a smile (even if through a drive-thru speaker), is attentive, and accommodating with assisting the customer with their order placement. Repeats the order, suggestive sells, and asks the guest to verify the order for accuracy on the drive-thru screen. Although, the thoroughness of taking the order and insuring it is complete and accurate is extremely important, it is equally important to move the guest to the window as quickly as possible to efficiently move the drive-thru line, enabling the prompt handling of the guests behind them.
Smiles and greets the guest, repeating the order and total. Collects payment and distributes change. Before presenting the order, double checks the order
for quality and accuracy, eliminating any errors as best as possible while making sure the order is delivered in a timely fashion and is packed appropriately in accordance with guidelines.
The customer is always thanked and encouraged to return. A specific job function role within the drive-thru is assigned each shift by the Drive-Thru Leader. Whether the role for the shift is that of fountain operator, cashier, boxer/bagger, or order taker, the Drive-Thru Attendant is expected to assist team members as necessary and time permits, to ensure smooth accurate and quick movement of customers through the drive-thru. Requirements: Ability to utilize the restaurant POS software platform Ability
to read, write and comprehend English, good communication and listening skills; must have good math skills and the ability to count change Must be a 'team player' and able to multi-task Must have a positive attitude, high level of tolerance and patience; ability to handle guest complaints Ability to market menu/specials Physical Demands & Work Environment Environment includes restaurant with heavy customer contact, exposure to weather conditions at drive thru window and if necessary outdoors Must be able to stand, bend, stoop, kneel, reach, push, pull, climb stairs, and occasionally lift and carry up to 30 pounds Ability to move quickly and easily throughout drive-thru area and if necessary out to vehicles to deliver customer orders Role requires bending, reaching, stretching and mobility of hands, fingers, wrists and elbows Good hearing, visual and speaking skills Ability to be on feet during entire shift Maintain good personal hygiene Must be able to work in weather temperature extremes, hot and cold Associated topics: anfitriónas, brunch, catering, crew, gerente de cocina, jack in the box, meat seafood, umami burger, wine, wok
