Assists members and potential members in understanding and utilizing Credit Union products and services. Education and Experience: High school diploma or equivalent (GED). Minimum two (2) years' experience in member service, operation and/or lending. Demonstrated knowledge of CU products, services, policies, and procedures.
Previous telephone sales and customer service experience. Excellent oral, written, telephone and interpersonal communication skills. Excellent organizational and problem-solving skills. Must possess a strong service orientation. Ability to handle multiple tasks/priorities in a fast-paced environment. PC proficient including Microsoft Office (Word, Excel, Outlook) and
the Internet. Extensive telephone work involved. Salary and Benefits: $19-20/hour plus incentives/bonuses Interior FCU offers all full-time employees a comprehensive benefits package which includes a pension plan AND 401k retirement plan with employer matching, education assistance, health, dental, vision, prescription drug, life insurance and AD&D, short- and long-term disability, PTO, discounts on loans and many free services.
No weekends. For more details: jobs-search. org/insurance_reston-c449892/contact-center-representative-reston_i1971599231
