and the communities we serve. Our employees are amazing! They're collaborative, approachable, and all-around exceptional human beings who live out the credit union philosophy of 'people helping people' each and every day. With such great employees, it comes as no surprise that we're rapidly growing, recently expanding beyond our southwest Washington roots, across the Columbia River, and into beautiful Portland, OR.
That's why we're looking to add reliable, authentic, helpful team members to carry the i Q message, embody our philosophy of service, and move us forward into the future. The Member Contact Center Team Lead I assists with the daily operations of the Member Contact Center (MCC)
and acts as a support to staff and members to ensure exceptional member service. Supports the MCC management team in coaching, training, and supporting the department's sales and service goals.
Essential Duties: Assist Member Contact Center staff with escalated or complex member inquiries and ensure resolution. Promptly and efficiently handle direct, phone, or written inquiries or requests from members and staff. Assist in directing the workflow in the Member Contact Center. Update schedules daily to reflect accurate adherence. Conduct call observations and provide feedback to management. Collaborate with other MCC Team Leads on training new staff and make recommendations to Contact Center
management for improvements related to content or delivery of training.
Provide recognition and encouragement to Member Contact Center Representatives (MCCRs) to support branch goal achievement. Act as a mentor to new staff members in the Member Contact Center. Provide information to members and staff about all facets of the Credit Union including: eligibility for membership, types of accounts available (savings and lending), online services, current rates, calculation of dividends and interest, insurance coverage available, payroll deduction and other deposit and payment plans. Maintain an excellent knowledge of the features and benefits of Credit Union services and of selling skills.
Employ both to successfully cross-sell Credit Union services when assisting members. Assist members with any questions or problems with their accounts including any research and, if necessary, correction of any errors. Effectively communicate information to team in a timely manner. Work with management to ensure MCCRs are developing and using phone skills consistently, and coach accordingly. Maintain correspondence and documentation as needed. Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations.
Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document. Qualifications Knowledge and Skills: Experience: One year to three years of similar or related experience. Call center experience preferred. Education: A high school education or GED. Additional Details: Work Schedule : Rotating hours Monday to Saturday. Locations: Vancouver Mall branch: 7017 NE Vancouver Mall Drive, Vancouver, WA 98661.
192nd branch: 19200 SE 31st St, Vancouver, WA 98607. Position Type: Hybrid - Approximately 40% work from home after Trial Service Period. i Q offers a total compensation package for our totally exceptional employees. There's a reason we've ranked as one of top workplaces in the Pacific Northwest for the past seven years. We listen to our employees and continue to provide benefits that make a difference. Healthcare coverage i Q pays 100% monthly medical, dental and vision premium for you AND your dependent children. Saving for retirement i Q matches up to 5.5% of your 401(k) retirement dollars.
Paid time off i Q offers 11 paid holidays plus vacation and sick time accruals. i Q encourages community involvement through paid volunteer opportunities. i Q uniquely offers a paid Cultural Enrichment Day to increase awareness of the diverse communities we serve. Investing in you i Q offers a student loan repayment match up to $100 per month. i Q supports you in advancing your education and knowledge through tuition reimbursement. i Q offers an annual match to amplify your nonprofit giving. See our full list of unique benefits: i Q23-Benefits Summary2023. pdf () i Q Credit Union is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, age, interactionual orientation, gender identity, gender expression, veteran status, or disability. For more details: jobs-search. org/insurance_vancouver-c450387/member-contact-center-team-lead-i-vancouver_i1973750654
how to price account and the policy forms to use. The underwriter must make sure he writes his business within the reinsurance guidelines. The goal is to write a growing profitable book of business. Expected to travel for marketing as required Must have a strong working relationship with the broker market in the West Coast USA region.
Must understand the Lines of business, forms and pricing the exposures written. Must be able to work as a team member, including the USA Marine Team in NY. Communication skills are needed. Must be disciplined and conservative to maintain an underwriting standard of writing quality business at a profitable level. Key Outputs: Must see a flow of business
in from brokers. Must analyse risks. Must set proper terms and conditions including pricing to make an underwriting profit. Must never exceed the aggregation limits set by management.
Must work within the parameters of our reinsurance treaty. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require Experience: 5 Plus years’ experience in Marine Underwriting Strong understanding of the different lines of business in the Marine space. Strong knowledge of the West Coast US Region with working relationships with the broker market. - At Core Specialty, you will receive a competitive salary and
opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
be responsible for assisting in the delivery of nursing services to residents, including oversight and direction for other healthcare providers and caregivers. This position is a dynamic role and offers the ability to hone your nursing skills while collaborating with other healthcare providers to best serve our residents in a supportive and nurturing environment.
Needed Education & Experience to be a RN at Prestige: An active, unencumbered RN license in the state you wish to practice An Associate Degree in Nursing or Bachelor of Science in Nursing Ability to communicate effectively, in English, with residents, visitors, and staff Why Join the Prestige Family, and What's in It for You?
A company with a history and legacy of serving others, including an origin story dating back to 1946 when Sarah Delamarter began using her nursing skills to care for seniors in her home.
Her commitment and care were passed down throughout her family, and her legacy lives on through Prestige in our core values of respect, integrity, commitment, and trust A strong promote-from-within culture. We take great pride in helping our team members grow and achieve their professional goals. As a Prestige RN, your potential for career growth could include Resident Care Manager, Health Services Director, and Director of Nursing Competitive benefits packages (more information below)EOE/M/F/VETS/DISABLED
- At Prestige, it is our promise to personally touch lives every day.
It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different. Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
THE LOCATION Located in the heart of Camas at 740 NE Dallas Street, the 83-bed skilled nursing care community at Prestige Care & Rehabilitation - Camas boasts an incredible leadership team, national recognition for quality of care, and a commitment to employee satisfaction. Our beautiful, recently updated building overlooking the majestic Columbia River offers care team members a unique opportunity to work a mix of short- and long-term skilled nursing and rehabilitative care.
Team members at Prestige Care & Rehabilitation - Camas have access to a management team with a true open-door policy and emphasis on team atmosphere and communication. The impact is clear in our incredible team seniority across departments. When you join the Camas Prestige Care team, you gain the opportunity to work with colleagues with years of valuable experience-we're talking 10+, 20+, 30+, even 40+ years of service! Prestige Care & Rehabilitation - Camas ranks among the top-performing skilled nursing and rehab centers nationwide, supported by our recent deficiency-free survey from CMS/DSHS.
Our team has been consistently recognized for their dedication to compassionate care and great service. In addition to an Overall 5 Stars CMS Quality Rating, Prestige Care Camas was recently recognized for the following: 2020-21 Best Nursing Home - US News 2020 Tier 1 Certificate of Achievement Quality Initiative Recognition Program - AHCA/NCAL 2019 Clinical Excellence Award - Infinity Rehab THE COMPANY Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states.
We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day. We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is an employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.
Summary of Benefits: Full-time team members are eligible for Prestige's comprehensive benefit package including choice of medical plans, HSA/FSA accounts, dental and vision insurance, and company paid life and AD&D insurance. All team members are eligible to participate in the company's retirement plans with a company match for those who meet the hours and service requirements. Additional benefits include Employee Assistance Program and Education Reimbursement program. Full-time and Part-Time team members (over 20 hours/week) accrue PTO at rate of 0.0423/hour during their first year.
For more details: jobs-search. org/insurance_camas-c450343/rn-registered-nurse-camas_i1949135706
insurance. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive. Salary plus commission/bonus Health benefits Profit sharing Paid time off (vacation and personal/sick days) Valuable experience
Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent interpersonal skills Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are
motivated to succeed and can see yourself in this role, please complete our application.
We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents? employees are not employees of State Farm.
insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent
Team Member, you will receive. Salary plus commission/bonus Profit sharing Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover
from the unexpected, and realize their dreams Self-motivated Ability to multi-task Achieve mutually agreed upon marketing goals Provide timely and thorough activity reports to agent Ability to explain complex financial issues in understandable terms If you are motivated to succeed and can see yourself in this role, please complete our application.
We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
State Farm agents? employees are not employees of State Farm.
