not supported by Managed Service Provider: IP phone systems, printers, thin clients, server and desktop support. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Upgrade network by conferring with vendors; developing, testing, evaluating, and installing enhancements. Meets financial requirements by submitting information for budgets; monitoring expenses. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining
personal networks; participating in professional organizations. Protects organization's value by keeping information confidential. Occasional after-hours work required.
Minimum Qualifications: 3 years experience in desktop support, network administration and database administration. Minimum Competencies: Organization of work for efficiency Excellent customer service, above average social skills a must Ability to identify problems and formulate solutions Comp TIA or Network+ equivalent or better certification(s) Preferred Qualifications: AA or AS degree in Information Technology or Computer Science Certification in network administration, Server+, Linux+, Pen Test+ Certification in Microsoft
application support; MTA, MCSA or MCSE Certification in SQL database administration; MTA, MCSA or MCSE Preferred Competencies: Office 365 or equivalent certified, intimate knowledge of MS Access
