Transaction Processing, Share Draft Processing, IRAs, Member Account Maintenance, Electronic Banking and other functions that may be assigned. The Specialists may be assigned a primary activity, but it is expected that all Specialists will have the requisite knowledge, skills, and training to perform all functions.
The following is a short list of some of the typical responsibilities of this position: Assist in all process and compliance of ACH transactions Process disputes/chargebacks, monitor member accounts for unusual activity and resolve member issues with their debit and credit cards Assist with the IRA program including processing new accounts, rollovers, withdrawals, death claims
and year end activities Monitor and process Remote Mobile Deposits and Shared Branching transactions Review and confirm Online Account opening new accounts Process new account maintenance requests per Credit Union policy Answer member inquiries via the phone, email or in person meetings Knowledge & Skills A minimum of 3 years related experience in Banking or Credit Union Operations, experience in Deposit Operations preferred Associates Degree preferred or equivalent work experience Courtesy, tact, and diplomacy are essential elements of the job.
Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving
or obtaining information which may require some discussion Strong member service skills Proficient computer skills including MS Word, MS Excel, and MS Outlook Ability to learn and use several vendor based programs Able to multi-task and work independently Basic business math (add, subtract, multiply, divide, percentage) The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk and hear.
The employee must occasionally lift and/or move up to ten pounds. The employee must be able to sit for long periods of time and communicate orally, both over the phone and face-to-face, with members and vendors. The employee must be able to view a computer monitor and use an alpha-numeric keyboard. Specific vision abilities required by this job include close vision, distance vision and color vision. The noise level in the work environment is usually moderate. Tremont Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, interaction, national origin, age, disability or genetics.
In addition to federal law requirements, Tremont Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Posted by Applicant Pro
