with an extensive network of 41 facilities employing more than 475 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services.
Opportunity Summary: The Regional Service and Quality Manager leads the overall efficiency and effectiveness of the service operations including employee, customer, and manufacturer relations by performing the following duties. Works directly with service departments and operations management to improve processes, eliminate
waste, and introduce standard work using proven Lean for service tools and techniques. This position reports to Divisional General Manager. Job Duties: Provide leadership, direction, and expertise in company-wide efforts to reduce service turns times and improves repair quality.
Deploys processes to meet the Wheel Time Promise of quality, speed, and communication. Introduces standard work in service processes. Assists in the development of the operations' business plans to include revenue growth and margin retention, expense control and facility planning. Monitors all divisional warranty activity to assure compliance to manufacturer policies and procedures resulting in clean audit results.
Provides guidance to the operational managers regarding the execution of the business plans, including personnel requirements, facility appearance/needs, and equipment needs.
Resolves escalated vendor and/or customer service issues including high dollar manufacturer warranty issues, ensuring maximum recovery of expenditure and minimum repeat occurrences through corrective action. Serves as a divisional representative on internal or external committees formed to research, analyze and/or improved service-related issues or opportunities. Supports any sales effort, which requires high-level decision making in the determination and/or quotation of the labor segment portion of the sale.
Reviews operational data and reports and directs the resolution of problems found to ensure minimum costs and maximum customer service levels. Monitor, evaluate and improve manufacturer's KPI/SSI/PRP programs, Wheel Time metrics and Net Promoter Score. Directs the operation of the divisional technical training department. Trains and communicates to ensure all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Work in a team setting to lead change efforts. Work Experience & Qualifications: Bachelor's degree from a four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Strong written and verbal communication skills. Management or Leadership experience preferred. Ability to identify and implement process efficiencies. Strong customer service skills. Proficient in Microsoft Office Suite. Employee Rewards & Benefits 8 Paid Holidays & 1 Paid Wellness Day Paid Time Off Employee Referral Bonus Program Medical, Dental & Vision Insurance 401k with a Company Match Company Paid Training Growth & Leadership Opportunities When you join the W.
W. Williams team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair and parts industry, W. W. Williams offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations. Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment. Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.
have teamed up to provide the best experience for our customers. Whether fitting a bride for a wedding dress, curating a special rental ensemble for groom and his groomsmen, or helping a teenager look his best at the prom, our team is expert at outfitting life's most important events.
Headquartered in Atlanta, GA, we are one of the largest formalwear retailers in the country with approximately 70 stores in 12 states and plans for growth. POSITION OBJECTIVE: As a Quality Control Specialist, you will maintain quality standards by approving and recording quality results of incoming materials, in-process production, and finished products. You will. Approve incoming materials by confirming
specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials. Approve in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor.
Approve finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work. Document inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database. Follow all policies and procedures of the quality control department and production center. Observe and comply with all safety and sanitation standards.
Document inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
Other duties as assigned. You have. High school diploma, GED, or equivalent, preferred. Strong attention to detail Ability to adapt and quickly learn new processes. Ability to troubleshoot solutions. Ability to foster a positive working environment. Ability to work independently. Desire to promote a safe and healthy work atmosphere. Ability to think critically and influence business outcomes. Ability to model good time management and record keeping skills. Efficiency and a sense of urgency Ability to reach overhead, bend, squat, and sit at your work station.
Ability to maintain a clean and organized work station Reliable transportation and exceptional attendance You'll get. A company culture where customer and employee experience are valued equally. Diverse and inclusive organization where your voice matters and is valued. As the company continues the journey of disruption, we need diverse, creative, and innovative leaders that share what they have learned and are not afraid to try something new. A prime business season in the Spring - time to enjoy the Thanksgiving to New Year holiday season with no crazy schedules! Compensation program with competitive base salary.
Health, dental, and vision insurance. Company-paid basic life insurance/AD&D. Voluntary life insurance. Voluntary group accident insurance. Voluntary hospital indemnity insurance. 401(k) plan. Met Law. Paid time off (PTO). Paid holidays. Employee discounts. Our commitment to diversity and inclusion: The Dapper & Dashing family of brands are committed to continuing to build a diverse workforce that reflects the diversity of our customers we serve. It is the policy of the Dapper & Dashing family of brands not to discriminate against any employee or applicant for employment because of race, color, gender identity, interactionual orientation, religion, national origin, age, marital status, genetic information, or disability.
that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance
and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
START DATE: January 2024 Our headcount demand is always changing as we grow; start dates listed here may or may not have an immediate opening at the time of your application. LOCATIONS WE HIRE FOR: Atlanta, GA + Indianapolis, IN + Dallas, TX Our headcount demand is always changing as we grow; some of the locations listed here may or may not have an immediate opening at the time of your application. Please note that we do not offer relocation assistance. ROLE OVERVIEW AND
IMPACT: We are hiring an Associate QA Consultant to join our team.
This person will join our technology team responsible for the implementation and support of high-volume, high-performance client-facing applications. Will support applications that are part of cloud-based, mobile, and/or on-premise environments. The Associate Quality Assurance Consultant is an integral part of the software delivery team, helping to ensure that projects are successful, and that delivered solutions solve our customers' business needs. Your impact on your project teams are crucial to our customers' satisfaction and user adoption of the implementation. Your diligence in this role is highly rewarding and consistently recognized by the entire team.
An individual in this role is responsible for designing, executing, and documenting the tests required to ensure that software applications meet requirements and that defects are identified and logged. The Associate Quality Assurance Consultant works under the supervision of the Senior Quality Assurance Consultant and the Quality Assurance Manager. This role is responsible for ensuring that quality standards are met and adhered to by applying their knowledge of quality assurance methodology, tools, and techniques. Successful candidates will show great attention to detail and have a passion for testing software.
Individuals in this role are supported by a fantastic team, and leave an impact by helping to ensure project success - Not only testing to make sure that the solution meets our clients' requirements but that the solution helps to solve our clients' most challenging business problems. RESPONSIBILITIES: Understand and analyze user stories, requirements, or product specifications Participate in planning activities, providing level of effort estimates Provide feedback about testability and design issues as appropriate Understand and implement best-fit testing approaches to ensure that applications and new features are working as expected Create and execute manual tests, ensuring thorough testing of all assigned work Define comprehensive scenarios and variations in data to adequately perform testing Communicate defects accurately and effectively to the team, and assist with triage of discovered defects Schedule and perform functional, system integration, regression, and release testing Collaborate with client and internal Salesforce teams ensuring that testing is performed according to Salesforce standards, as well as industry standards Perform job duties with minimal direction, and bring up problems and concerns to leadership Adhere to Salesforce policies and procedures MINIMUM REQUIREMENTS: BA/BS degree required - must be within 1 year of graduation date Technical curiosity and the ability to learn new technologies/information quickly Excellent verbal and written communication skills Good time management skills Excellent problem-solving skills Work well in teams Authorized to work for any U.
S. employer PREFERRED REQUIREMENTS: Internship experience working in a technical or consulting setting Salesforce platform experience Active Salesforce certifications Experience conducting functional testing and/or end-user testing Understanding of Agile principles and practices This position is ineligible for visa sponsorship.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Learn more about Equality at and explore our company benefits at . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes.
Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all. Requisition #: JR214465pca3lyuhf
