PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience• Greet each customer and uses his or her name whenever possible• Unload customers' groceries from cart
to belt-unload items for ease of bagging such as grouping cold items together• Check the bottom of every cart and under all baby seats for items before completing an order• Follow correct bagging procedures for the correct use of bags by type• Scan customers' order and handles the payment transaction, per standard practice• Avoid personal conversations with other associates when customers are present• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers• Follow procedures for refunds and error correction• Make every attempt to maintain accurate cash control• Follow procedures and performs overrides• Identify customers needing assistance
and offers to take the customer's order to their car• Maintain alertness and calls for assistance when needed to service customers per service standards• Check prices quickly and accurately• Is courteous and helpful to other associates• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice• Ensure work station and front end area of the store has a neat and clean presentation• Report any register malfunction to the Customer Service Manager or MOD• Ensure the MVP savings center KIOSK is filled with paper and properly working• Adhere to all company guidelines, policies and standard practices• Observe and correct all unsafe conditions that could cause associate or customer accidents• Notify QA of any cleaning issues or maintenance required on front end• Successfully complete computer based training (CBT) and training aid courses• Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred• Effective communication and customer service skills• Ability and willingness to learn multiple tasks and technical requirements of the job• Ability to perform the technical requirements of cashier and service center• Must meet minimum age requirements to perform specific job functions• Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions• Perform repetitive hand and arm motions• Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs. frequently, and 50 lbs. on occasion• Pull or push up to 75 lbs. on occasion• Stand 100% of the time, frequently walking short distances• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level• Meet established volume activity standards for the position• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time• Have sufficient visual ability to check ID cards, checks, invoices and other written documents• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, interaction (including pregnancy, childbirth and related conditions) national origin, age, disability, interactionual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 350100_external_USA-SC-Pawleys-Island For more details: jobs-search. org/administration_pawleys-island-c446156/pt-sales-associate-cashier-pawleys-island_i1962530298
yet always encouraging. Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 1570 10225 Ocean Hwy, Unit 502 Pawleys Island SC 29585 Opportunity: Contribute To The Growth Of Your Career. Responsible for promoting an excellent customer experience.
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes
an active role in training and mentoring Associates on front end principals using appropriate company resources and tools Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and daily activities in accordance with store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing
recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Who We Are Looking For: You!
Available to work flexible schedule to support business needs, including nights and weekends. Strong understanding of merchandising techniques Capable of prioritizing multiple tasks at one time Strong organizational skills with attention to detail Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Strong communication skills Ability to train others One year retail and 6 months of leadership experience.
A Few More Reasons to Love TJX. Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP - TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations.
We encourage you to apply to learn more about how our benefits can make a difference for you. At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, Home Goods, Sierra, and Homesense. Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status.
We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: TJ Maxx Store 1570 10225 Ocean Hwy, Unit 502 Pawleys Island SC 29585
