that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you. The Opportunity: Contribute To The Growth Of Your Career.
The Senior Operational & Technical Training Specialist provides support and direction to Sierra Field and Home Office associates on training strategies. Directs special projects related to operational, soft skill and technical training for the field. Organizes and facilitates group meetings with inter-departmental project teams to direct or perform the process of backssment, design, development, pilot, implementation,
and evaluation of training programs. Ensures that proper instructional design is used. Evaluates training programs and store systems applications and serves as an internal consultant to ensure the business needs of the field are being met.
Who We Are Looking For: You. Participates in the evaluation, design and development of processes, systems, or programs developed internally or by external vendors. Acts as an internal consultant and Store Operations representative. Partners with representatives from field management to be part of the project team when appropriate. Performs user testing and review to evaluate effectiveness and readiness. Organizes and facilitates ongoing meetings to
discuss any issues that may occur during user testing/review.
Figures out what documentation and training is needed. Partners with district offices to gather pilot feedback and update training and documentation to ensure a successful implementation. Advises project by figuring out training strategies and developing an implementation plan and schedule. Supports other departments with their initiatives by analyzing their content and training needs, and resolving which training materials may be needed, e. g. procedures, memos, e Learning courses, posters, etc. Partners with subject matter experts to build training materials, facilitate review meetings, and prepare for implementation.
Collects feedback and evaluates training materials for efficiency and impact on business results. Provides follow-up support as needed. Provides problem solving, procedural, and technical support to store associates, management, and field management for the all store systems. Identifies training or communication opportunities based on Store Operations' reporting and requests. Qualifications Bachelors degree in Business, Human Resource Training, Computer Science, related field, or equivalent experience. Three years store management or operations experience. In-depth knowledge of Store Operations In-depth knowledge of Store Systems Instructional Design experience Familiarity of Adult Learning & e Learning Knowledge of policies and procedures Strong project management, communication and organization skills Strong interpersonal skills, must be able to deal with diverse personal styles, functions and levels of responsibility Familiarity with concepts of organizational planning, operational and strategy planning.
We care about our culture, but we also prioritize your needs! Competitive Pay Hybrid Work Environment Weekly paychecks Paid time away Programs to support environment and corporate responsibility TAAP - TJX Associate Assistance Programs Associate Discount Career Development Opportunity Be a part of an inclusive team Benefit programs and eligibility terms vary across our global locations.
We encourage you to apply to learn more about how our benefits can make a difference for you. This role is hybrid requiring two days per week in the Framingham, MA office. This role is not open to remote. Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: 770 Cochituate Road Framingham MA 01701
