Saturday's 9am to Noon. Essential Functions & Responsibilities: Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed.
Ensures that all teller functions are performed correctly and in accordance with established policies and procedures. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union
products and services and cross sells them to meet their financial needs. Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed. Assumes responsibility for related duties as required or assigned. Knowledge and Skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential
elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills 1. Strong written and verbal communication skills in English and Spanish.2. Ten key calculator and computer keyboard by touch. 3. Proficient with Microsoft Word, Excel and Outlook.4. Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts. 5. Above average math skills.6. Proven track record of strong member service skills. Diplomacy.7. Professionalism in appearance, dress and attitude is a must.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment Work is performed in a standard office environment with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or veteran status.
in charitable events. Through a comprehensive wellness program, employees and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 40 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community.
We welcome all applicants and look forward to new colleagues joining our community! Duties: The Personal Banker I will establish and promote cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. Inform and suggest new banking products to customers.
Provide information to customers on their account such as balance, account status, and check or payment clearing history. Ensure that all the Bank's policies, procedures, and regulatory guidelines are strictly complied with in the process of performing duties.
Ensure the customers' confidential information is properly protected and only used for official purposes. Improve customers' banking experience by ensuring that the customers are attended to promptly and all their banking challenges are resolved without delay. Conduct effective checking sales presentations that will result in an appropriate account recommendation and asking for the customer's business. Introduce customers to the
Tell-A-Friend program and eagerly hand out Tell-A-Friend coupons with an enthusiastic explanation with each customer transaction.
Help customers to understand their in-person as well as digital banking options, allowing them to select the channel that aligns best with their personal preference for doing business with the Bank. Expand technology penetration of retail and business clients by pro-actively using the customer convenience channels offered by First Community Bank; personally using the services allows employees to be a better customer advocate. Open new accounts and service existing accounts as outlined by operational procedures, ensuring required documentation is received and archived at time of account opening.
Qualifications: High school diploma or equivalent One to five years of banking experience Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them, and then purpose solutions or make contributions based on the points made Patient and willingness to help others in solving problems while maintaining a positive attitude Proven record of outstanding customer service Demonstrated proficiency using banking platforms and common office software and systems Strong verbal and written communication skills Excellent negotiation skills and ability to influence people Strong attention to detail Ability to lift up to 25 pounds occasionally and to stand for extended periods of time Ability to sit in front of a computer for extended periods of time
promoting all First Federal Savings Bank products and services. Why You Should Join the First Federal Team: No holidays/nights or extended weekends (our Saturday hours are 8am - noon) Casual/Jean Fridays and Saturdays with First Federal polo provided Must be flexible on office location - paid travel time and mileage, when applicable Knowledge, Skills and Abilities we are looking for: Great customer service skills Positive, friendly attitude Willingness to learn Team player Must be 18 years of age First Federal Savings Bank is an Equal Opportunity Employer.
Submission of application or resume is not a guarantee of employment.
are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Image and batch daily transactions Places holds on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin,
and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals.
Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Assist customers with service problems or general inquires both in person and telephone while strengthening customer relations. File new account paperwork
Adheres to all State and Federal Banking regulations. Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Prefer High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prefer previous cash, sales and/or customer service experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software and e-mail. Other Qualifications Must be available to work 20+ hours a week and rotating Saturday mornings. Some flexibility may be required to fulfill business needs. Ability to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.
the integrity of the teller line. Qualifications: Education: High school diploma or general education (GED). One year of education and/or training beyond high school, preferred. Or equivalent combination of education and experience. Licenses/Certifications: None.
Experience: One year of related experience and/or training. General PC knowledge. Prior cash handling experience. Previous sales experience preferred. Essential Functions: A: Job Specific: Greet customers, identify their business needs, complete request and answer questions. Research issues and correct discrepancies. Accept and process cash item deposits, savings deposits, withdrawals and cash checks. Process loan, credit card
and utility payments. Redeem savings bonds. Reconcile night deposits and mailed-in transactions. Oversee the vault and ATM when assigned. Follow all cash handling procedures to ensure proper balancing and all money is properly secured and accounted for.
Complete and process holds/CTR's as required. Ensure that all safety and security measures are being maintained at all times. Follow proper dual control measures when required. Complete logs and assist with audits. Maintain the security of personal keys and assigned codes. Maintain assigned cash levels. Balance drawer. Research any over and short issues. Sell gift cards and other bank services. Identify cross sell opportunities and refer
to a Personal Banker for follow-up. Utilize back office capture to send transactions to corporate.
Reconcile any balancing issues. Maintain flexibility in scheduling to work all hours and locations within the market(s) as assigned. Knowledge/Skills/Abilities: The ability to communicate effectively and clearly, both in verbal and written communications. Excellent interpersonal skills. Strong knowledge of the business area that is being supported. Self-directed and motivated. The ability to manage multiple tasks. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, age, national origin, interactionual orientation, gender identity, disability or protected veteran status. Job Posted by Applicant Pro
Credit Union has been a part of Whatcom County for over 75 years. We pride ourselves on the offering of quality member service. We are dedicated to serving our members during good times and working with them during troubled times. In addition to fulfilling the banking needs of our community, our employees embrace our values of accountability, dependability, integrity, and stability.
Our success is attributed to our employees' dedication to our philosophy of " people helping people. " This is why we offer competitive pay and benefits as well as a supportive and growth-centered work environment. SUMMARY Acts as the primary credit union contact for members and potential members
seeking financial transactions in the daily branch operations; utilizes knowledge of all products and services to provide suggestions and solutions for the consumers financial needs; promotes the credit union using the organizational mission, vision, and values to meet organizational goals as established by management.
RESPONSIBILITIES Demonstrates efficiency with financial transactions for checking, savings, and loans; receives funds, posts transactions, and pays out funds as Verbally confirm intended transactions with members to assure needs are met and minimize redoing. Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates
of payments and other significant information, checks member calculations and validates checks and/or counts cash Responsible for recognizing the need to place holds according to Reg CC and credit union policy and for following all proper check and cash handling standards.
Issues cashier checks, foreign drafts, and wires; receives currency for coin and verifies Demonstrates efficiency in the Check Stop Payment process. Processes the redemption of bonds. Issues new debit cards. Demonstrates efficiency in explaining Courtesy Pay and the benefits to the member. Identifies and sells products and services beneficial to the members' needs, including the active referral of credit cards while meeting goals assigned.
Identifies fraudulent activity to prevent potential losses to the credit union. Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Balances cash drawer daily to assure accuracy in transactions and notifies manager regarding any Appropriately applying policies. Completes profile maintenance to include member address change Initiates debit card disputes Proficient in all tasks listed in MSR 1 backssment. JOB REQUIREMENTS Communicates in a professional and courteous manner by actively listening to others and articulating clearly and effectively, in person, over the phone, via written correspondence and any other form of contact that may occur as a representative of the credit union.
Exercises independent judgement and provide solutions to members and potential members seeking information and transaction processing; utilize the knowledge and understanding of all policies and procedures established to protect credit union assets along with the features and benefits of the products and services offered to the membership Possesses and maintains working knowledge of all federal, state, and local rules and regulations governing financial transactions and the organization.
Demonstrates self-motivation through personal development and increased knowledge of products, services, transactions and other job functions with curiosity and drive Maintains a level of professionalism that instils trust, confidence, empathy, integrity, and confidentiality of all matters involving the credit union and its members; demonstrates unquestionable honesty, reliability and flexibility in the workplace; sets an example for others to emulate. Participates in all activities that help the credit union satisfy the strategic plan and achieve the branch and organizational goals as determined by management.
Provides service, information and solutions to members and potential members seeking financial transactions in the daily branch operations, by maintaining skills through job knowledge and independent thinking while displaying professionalism in all communications, actions, and appearance. Maintains necessary skills to participate in all aspects of the teller position such as talking with and calling members, completing workflows and documents, sending letters, documenting activities, managing work assignments, prioritizing workflow, and processing transactions, in accordance with established policies, procedures, best practices and leadership direction, in an efficient and accurate manner Complies with all credit union policies and procedures along with state and federal regulations that govern financial transactions and the organization.
Participates in all activities that help the credit union satisfy the strategic plan and achieve organizational goals as determined by management, including support of objectives, cross-selling services, referring members to other employees, active participation in promotions and campaigns.
QUALIFICATIONS Skill Requirements The ability to communicate in a professional manner by actively listening to others, articulating clearly and effectively, in person, over the phone, via written correspondence and any other form of contact that may occur with additional skills directed at training others. The ability to handle cash by receiving and processing transactions, utilizing strong core math skills and attention to detail. The ability to use all equipment, software, systems and other tools effectively and efficiently as the job may require.
The ability to organize and prioritize tasks, to multitask in a friendly, personable and helpful manner. The ability to self-motivate personal development in all position functions. To provide unquestionable honesty, reliability, and flexibility in the workplace Required Education and Experience Successful completion High School diploma or GED A minimum of one year of cash handling experience with a credit union preferred Experience in customer service, cross selling and other financial institution products. PHYSICAL REQUIREMENTS Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Must be able to operate routine equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. TEAM WORK SCHEDULE This full-time position works a schedule of Monday - Friday and/or will include Saturday hours, hours vary by location. Occasional traveling and business demands may extend hours. Branch location varies and will be determined post-hire.
There are 7 Industrial Credit Union branches across Whatcom County. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this full-time Teller position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! please, no inquires on application status. AAP/ EEO Statement - Industrial Credit Union offers equal employment opportunity without regard to race, color, gender, religion, age, nationality, social or ethnic origin, interactionual orientation, gender identity or expression, marital status, pregnancy, disability, veteran status, or any other characteristic by law.
Job Posted by Applicant Pro
inviting our customers in to experience a new level of customer service. As a Personal Banker at Citizens Bank , the opportunity to deliver that superior service begins with you. We will train you to become a financial partner to our customers - assisting with transactions, answering banking account questions, recommending products and services, and involving other bankers in the branch when appropriate.
We seek energetic individuals who are quick thinkers, persuasive communicators, problem solvers and team players to ensure that every customer leaves the bank satisfied and eager to recommend The Citizens Bank to their friends and families. With a mission statement of People First, we always strive to deliver an amazing customer experience and provide the best products and services possible!
Department: Banking Center Operations Reports to: Retail Banking Manager Exemption Status: Non-Exempt Essential Duties/Responsibilities: Delivers excellent customer serviceo Provides friendly, accurate, and efficient service to both customers and non-customers.
o Develops a rapport with the bank's regular customer base in order to ensure personalized servicethrough a solid business relationship. o Answers basic inquiries and provides information to prospective and current customers regardinginterest rates, account charges, and other pertinent account information while complying withdisclosure requirements, regulations and consumer privacy policies. o Performs research and assists with
resolving customer problems in a timely manner. Processes in-person retail and commercial customer transactionso Receives checking and savings deposits: verifies cash (amounts & validity) and ensures proper checkendorsements, receives proper identification, enters deposits into computer records, and issuesreceipts of deposit.
o Cashes checks and processes withdrawals; pays out money after verification of correctsignatures/endorsements, receipt of proper identification, assurance of validity of documents andconfirmation of customer balances. o Accepts loan (mortgage, consumer, etc. ) & other types of payments: verifies payment amount, processes payment as necessary and issues receipts.
o Processes other related transactions and services (Including, but not limited to, wire transfers, stoppayments, cash advances, gift card and reloadable card sells and maintenance, , personal money orders, cashier's checks, Travelers' Checks, cash advances, , etc.
) Recommends bank products and services to customers and prospectso Promotes and explains all types of bank products/services. o Initiates conversations to uncover customer needs and is capable of closing the sale and/or referringcustomers to the appropriate staff and/or department. o Engages in cross-sell and business development activities both in person and over the phone in order toexpand existing relationships and build new relationships with prospective customers while alsomaintaining a focus on contributing to the overall growth, profitability, and success of Guaranty Bank.
o Consistently meets or exceeds sales goals and cross-sell ratios set by management. o May occasionally accompany managers or officers on outside sales calls. Opens and maintains a variety of account types for personal and commercial customerso Assists customers in the selection of various accounts and financial services by backssing customerneeds and explaining the benefits of appropriate Guaranty Bank products and serviceso Processes new account transactions - reviews account applications, receives proper identification, inputs customer data into bank software, produces account documents, obtains appropriate signatures, receives opening deposits, etc.
while ensuring that all Guaranty Bank policies and procedures as well asapplicable banking regulations are followed.. o Performs maintenance on existing accounts (address changes, disputes, etc. )o Maintains a working knowledge of the rules and opening and maintenance procedures for all accounttypes (Individual Retirement Accounts - Traditional & Roth; Business Accounts - Sole Proprietorships(DBA), Lodge/Association/Organization, Limited Liability Companies (LLC), Partnerships.
Corporations -For Profit & Not For Profit) and for all account ownerships (Individual; Joint; Payable on Death; Trust; Conservatorship; Representative Payee; Estate; Uniform Gift to Minors Account (UTMA); etc. )o Assists customers in the closing of accounts as requested Performs routine banking center activitieso Opens/closes vault. o Records and processes night depository bags. o Accepts and processes check orders. o Counts, checks and packages coin and currency.
o Balances and replenishes Automatic Teller Machines. o Utilizes Cash Recycler Machine to accept and distribute cash to customers. o Balances, manages cash inventory, and trouble shoots Cash Recycler Machineo Balances and manages the cash inventory of the Cash Vault. o Balances and manages the inventory of the bank's gift and reloadable card stock. o Performs daily settlement of cash advance machine. o Scans and transmits work to Proof Department (Corrects piggy-backs, etc. as necessary)o Admits customers to safe deposit boxes. o Ensures that the work station is properly stocked with forms, supplies, etc.
o Maintains neat and clean appearance of banking center (Ensures forms are stocked and neat; wipesdown counters/workspaces; cleans spills/tracked in dirt; picks up trash; etc. )o Creates and mails new account welcome letters. o Prepares and updates new account packets. o Accepts and processes check orders. o Assists customers with the balancing of check ledgers. Completes additional banking center activitieso Maintains Safe Deposit Boxes as needed (Sends payment coupons/reminders; monitors past dueaccounts and sends delinquent notices as required/Follows all bank procedures)o May perform functions of a Notaryo Actively participates in sales, service and product training meetings.
Contributes to the fulfillment of department and company objectives and goalso Performs as a team member in allocating and coordinating work flow. o May assist in training new employees, answering co-worker questions and providing leadership to lesinteractionperienced employees. o Maintains effective co-worker relationships. o Suggests ideas to improve operational and/or sales activities. o Contributes to and at times leads banking center huddles. Adheres to all department and company policies and procedures and follows applicable bankingregulationso Manages the cash inventory of the banking center ensuring that branch and cash limits are adhered towhile also allowing accessibility of funds to our customers.
Balances cash drawer daily, includingperiodic batching of cashed checks. Reports any discrepancies to supervisor as necessary. o Follows appropriate bank safety/security procedures, including proper banking center opening/closingroutines and dual control measures. o Follows all requirements of the Customer Identification Policyo Examines checks deposited and determines proper funds availability based on regulation requirementsand completes Hold Notices.
(Places holds on accounts for uncollected funds. ) Performs additional job related duties as assigned or required Equipment/Software Operating Requirements: Windows based PC (MS Word/Excel)Core Bank Software 10-key calculator Copy Machine Elan (Transfund)Fax Machine Typewriter Telephone Imagic Physical/Mental/Interpersonal Requirements: • Have the ability to acquire knowledge of and to adhere to various bank policies and governmentregulations/laws that govern teller functions (including, but not limited to, Bank Secrecy Act/Anti-Money Laundering, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E)• Have the ability to acquire and apply a working knowledge of bank products and services• Follow the Guaranty Bank Code of Conduct and other related policies and regulations, maintainingintegrity, honesty and utmost ethical standards at all times• Possess strong mathematical skills• Have the ability to communicate effectively in both oral and written form• Possess strong computer skills• Demonstrate attention to detail and ability to maintain accuracy in daily duties• Uphold confidentiality and customer privacy in all situations• Remain flexible to withstand unpredictable changes to workflow and schedules• Interact and communicate effectively with various types of external and internal customers• Display ability to be resourceful, to act independently and to recognize unusual situations in whichhigher intervention may be necessary• Maintain a customer-focused, helpful, friendly and polite attitude while remaining calm andprofessional in a variety of circumstances• Present a conservative, neat and professional appearance in dress and action• Sit and stand at a desk in front of computer terminal while interacting with customers for extendedperiods of time• Lift and carry up to 50 lbs (cash drawer, cash bags, supplies)• Move around within office and between banking center locations Working Conditions: Duties are performed in an office environment in a professional business setting.
Position requires occasionaltravel to Operations Center and/or between Banking Centers for meetings/training. Work pace can be very fast duringpeak periods of the day, week or month. Overtime may be required. Saturday hours are required.
Relationships: Works closely with departmental teammates. Interacts with a variety of customer types. Eligibility Requirements (Minimum Qualifications): Achievement of a high-school degree or equivalent (or working towards completion) required. Prior customerservice, cash handling, and sales experience highly desired.
for those transactions which require them, such as Reg CC and BSA forms Responsible for daily balancing of a cash drawer Sell Cashier's Checks and Money Orders Redeem Savings Bonds Preparation of daily teller work for routing to Bank Operations Department Provide customer service that builds customer relationships, cross-sell bank products, and assist customers with problem resolution Approximately six months prior teller experience or experience in positions requiring heavy cash handling and balancing Ability to communicate with customers in a clear, concise, and professional manner Basic PC experience, including Microsoft Windows 7 Ability to sit and stand for extended periods of time Ability
to lift up to 25 pounds Ability to recognize and differentiate colors Extensive customer contact requiring proven skills in building relationships, which enhance the overall marketing effort of the Bank.
St. John Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or protected Veteran status. Member FDIC
to meeting you! Hours are Monday - Friday 1:30 pm - 6:00 pm and Saturday 8:50 am - 1:00 pm About Us Founded in 1993, Capital Community Bank is a community-focused financial institution, serving the banking needs of Utah residents through our offices in Orem, Provo, Salem, Sandy and Pleasant Grove, UT.
We offer multiple checking and savings accounts, and our lending products include business and consumer loans as well as mortgages for commercial and residential real estate. We dedicate ourselves to providing a Utah community bank that focuses on the financial and social health of our local communities and the state of Utah. We also believe in rewarding and providing an excellent work experience
to our staff, that is why we offer excellent benefits and quarterly performance bonuses A Day in the Life As a customer service rep and teller, you will have the opportunity everyday to interact with our community, and assist customers of all sorts with their varying needs.
You will gain experience at the drive-up window and in the lobby, while you perform teller transactions including but not limited to deposits, withdrawals, cashing checks, transfers, and others. Your strong attention to detail is crucial in this position as you will be responsible for handling money and balancing your cash drawer. You will come to know the great team that make us who we are, and you will be able to
showcase and perfect your skillset. Requirements and Qualifications Strong math and communication skills Cash handling experience Excellent customer service skills Computer and 10 key skills Job Posted by Applicant Pro
such as deposits, withdrawals, check cashing, etc. Actively provide solutions, products and services to benefit the members needs. The operating hours are Monday-Friday from 7am-7pm including Saturday and Sunday hours. Anticipated start date for this position is April 17, 2023.
Additional qualifications: Exceptional customer/member service and communication skills. High level of accuracy and professionalism. Strong in presenting financial solutions and problem solving skills. Proficient computer navigation skills. Ability to learn and retain information. Reliable, motivated and strong organizational skills. Professional Bi-lingual skills in Spanish and English is required. Being a team
member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. At IHMVCU you'll get: Outstanding training, plentiful support and tools needed to be successful in your career Competitive compensation 401(k) with company match and profit sharing Holiday pay & paid time off Education reimbursement Community volunteering Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Life and AD&D Insurance Employee Assistance Program (EAP) Access to fitness center Move Up your career at IHMVCU with this great opportunity!
PHYSICAL REQUIREMENTS: Sitting: Sedentary work involves sitting most of the time. Jobs
are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Communication: Expressing or exchanging ideas by means of the written and spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately and quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Applying pressure to an object with the fingers and palm. Visual Demands: Visual acuity to do things such as : preparing and analyzing data and figures; transcribing; viewing a computer screen; extensive reading.
where customers will receive prompt accurate service extended in a friendly professional manner. Must be a leader in promoting high morale, in exhibiting positive attitudes toward customers and with fellow employees, instilling a sense of team spirit, and support company initiatives.
Provides a full range of banking services; backssing and handling customer accounts, obtaining and processing customer account information, and cross selling bank products and services. Strives to maintain and exceed goals & expectations set for this position by the Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Responsible for the daily operations of
the branch staff. a. Oversees and directs workflow for the teller and retail banker staff. b. Monitors teller and retail banker performance including, but not limited to, cash differences, transactions, balancing of ATMs, proof errors, customer satisfaction, sales, and referrals.
c. Serves as the primary contact person in the branch regarding operational and customer service issues. d. Assists branch manager with various audit, security, and compliance controls. e. Ensures that bank policies and practices are being followed.2. Assists retail manager in managing branch staff to achieve established objectives. a. Provides input regarding selection of new employees, salary increases, promotions,
disciplinary actions, and terminations. b. Works with retail manager in setting performance standards, gives ongoing feedback and assists in the completion of employee performance appraisals.
c. Assists retail manager with scheduling, training, and the evaluation of staffing levels.3. Develops new business and expands existing relationships. a. Participates in civic and community activities to generate visibility and contact for the bank. b. Calls on customers and prospective customers to promote new business opportunities.4. Originates consumer loansa. Accepts consumer loan applications and reviews for completeness. b. Extends credit within specific lending authority.
c. Provides HELOC, consumer, installment, and some residential lending services in compliance with bank policies, procedures, and regulations. d. Maintains quality loan portfolio, meeting that bank's prescribed objectives regarding loan growth, past dues, charge offs, and non-accruals. e. Works directly with the credit department in collection efforts.5. Opens new accounts and cross-sells additional retail products and services. a. Initiates discussion to determine customer needs. b. Sells additional products and services through cross-selling, portfolio development and focusing on the customer's needs.
c. Explains various account options such as account ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking account programs to customers. d. Gathers, inputs, and verifies required personal information from customers, such as name, address, date of birth, employment information, social security number, etc. according to established procedures while maintaining the highest level of securitye. Prepares and reviews new account paperwork with customer. f. Receives and processes initial deposits for new account opening. Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures.
g. Refers new business customers to Commercial Relationship Banker for additional bank services. h. Understands and follows the policies and procedures for new & existing customers and working to cross sell and refer all banking products and services, including to other lines of business.6. Services IRA and HSA Accounts. a. Completes withdrawal requests and renewals on certificates of deposit. b. Handles Individual Retirement Account and Health Savings Account (HSA) inquiries and transactions.
c. Informs customers of retirement account rules and restrictions. d. Gathers and inputs necessary personal information from customers. e. Prepares documents such as plan agreement, disclosure statements, CDs, signature cards, etc. f. Verifies annual retirement account reports to customers. Processes IRA distributions and verifies coding of accounts. g. Processes mail requests from other financial institutions for IRA transfers.7. Responds to questions from customers and staff regarding retail bank products and services. a. Responds to written and verbal requests or inquires.
Researches customer and employee inquiries regarding retail bank product and services. b. Processes and maintains check orders, deposits, withdrawal, debit card applications, internet banking enrollments, and bill pay set up and questions. c. Keeps informed of new and existing products and services. d. Processes customer change of address, name, and account related data, etc. e. Completes documentation for exchange of government bonds.8. Maintains support records. a. Follows up on incomplete new account documentation. b. Make courtesy phone call to maturing CD customers.9. Performs all required branch opening and closing duties.10.
Maintains the safe deposit area. Duties include monitor safe deposit rental, admitting valid customers to safe deposit boxes.11. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information.12. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.13.
Cashes checks after verification of signatures and customer balances.14. Enters customers' transactions into computer to record transactions, and issues computer generated receipts.15. Images and batches daily transactions16. Notifies the Retail Manager to place hold on accounts.17. Orders daily supply of cash and counts incoming cash.18. Balances cash recycler/cash drawer, vault, checks and other required items throughout and at end of shift and compares totaled amounts with computer data.19. Maintain knowledge of various departments' services and functions to assist customers and make sales referrals.20.
Explains, promotes, or sells products or services such as gift cards, cashier's checks, and other bank products, which will meet customer needs and increase bank business.21. Removes deposits from, and counts and balances cash in, automated teller machines and night depository under dual control.22. Assists customers with service problems or general inquires both in person and telephone while strengthening customer relations.23. Proactively answers incoming phone calls routed through telephone work groups.24. Actively makes referrals to all areas of the bank.25. Promptly and correctly manage customer debit card and credit card disputes.26.
Adheres to all State and Federal Banking regulations. Supervisory Responsibilities Assists the retail manager in managing the branch retail staff. Assists in carrying out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting with interviewing, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). Must have at least two years of retail banking experience and prior consumer lending experience. Prefer management experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet, and e-mail.
Other Skills and Abilities Must be able to make timely decisions exhibiting sound and accurate judgment. Other Qualifications Must be available to work Monday-Friday during branch hours. Must have reliable transportation and be able to drive to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.
The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all examples.
Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product experts. The position gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service. We are seeking a candidate that is friendly,
organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services.
If you have a passion to succeed, come grow with First National Bank at Paris! WHY JOIN OUR TEAM? Team-centric work environment 401k Retirement Plan with dollar-for-dollar company match up to 7.5% Advancement opportunities POSITION REQUIREMENTS High school diploma or general education degree (GED) is required. This is a part-time position that will work an average of 30 hours or below each week. The position must be able to work in the Waldron Branch location on a daily basis. Sales experience, cash handling, customer
service, bank, or other financial service provider experience is preferred.
Previous banking or teller experience and cash handling experience is a plus. A valid driver's license and ability to be covered under the Company's automobile insurance is required. POSITION KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of principles and processes for providing customer and personal services. Knowledge of accounting principles and practices and banking. The ability to talk to others to convey information effectively. The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
The ability to pay close attention to details. Good organizational and analytical skills. Good interpersonal communication and computer skills. The ability to operate a telephone, scanner, copier, and fax machines. The ability to lift to twenty-five (25) pounds. The ability to utilize technology to solve problems. The ability to understand how to deliver mobile strategies to customers. The ability to work with different groups of people to get things done. The ability to communicate and develop meaningful relationships with others.
