has 24 branch locations throughout the Rochester region. This position is for students currently enrolled in an undergraduate program and a minimum of one year of coursework completed. The Student Teller Internship is an opportunity for students interested in pursuing a career in banking and learning more about the industry.
Students will learn the fundamentals of banking and gain exposure to career paths within the branch network. The position will allow you to: Apply classroom knowledge in real world setting Use problem solving skills Gain basic financial literacy which can be applied to your personal finances Learn basic banking principles including knowledge of loans and how loans
work, proper cash handling techniques, how to identify counterfeit cash and checks, and the ability to balance a cash drawer Assist members with processing financial transactions Learn how to prospect customers for their banking needs Create a positive member experience Contribute to the overall operational success of a branch Accountabilities: This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement of team lead objectives; internal and external satisfaction targets.
Ensure operational proficiency by processing customer transactions effectively, efficiently and accurately Complete daily transactions Meet
balance accuracy standards Learn and follow all policies, procedures, and processes Participate in efforts to achieve unit's customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.
Adhere to member focus processes and expectations Participate in coaching processes to improve proficiency in member focus behaviors Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets. Qualifications: Currently enrolled in an undergraduate program and a minimum of one year of coursework completed Minimum 3.0 GPA preferred Proficient in PC applications Good verbal and written communications skills People and team oriented Prior customer service experience preferred Maintains a high degree of flexibility in support of branch needs Legal authorization to work in the US now and in the future without sponsorship Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion.
ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve.
We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! #LI-KZ1Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)PDN-9ae5e318-6ef4-409b-8a51-cd844821cfa4
+10% bilingual premium for bilingual positions Purpose of Position: This position is responsible to effectively and efficiently process customer transactions in a Branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL's self-service and digital service offerings.
Accountabilities: ESL is currently seeking a Universal Banker for our Canandaigua office to provide excellent customer service through identifying member needs and completing transactions,
while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.
As a Universal Banker at ESL you will: Create a positive face to face member experience Build long lasting relationships with members Work in either a Teller or Relationship Banker position depending on the branch needs Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner Help members recognize and obtain the most appropriate solutions for their financial needs Educate and Refer a variety of products and services
to members Assist members with accounts, loans and maintenance Learn about the banking and finance industry Gain exposure to career opportunities at ESL Qualifications: One year in sales/service in the financial services or comparable industry High School diploma or High School equivalency diploma required Bilingual English/ Spanish speaking proficiency preferred Strong, communication, problem solving and decision making abilities Prior Sales Experience preferred A high degree of flexibility to support branch needs Proficient in building customer and peer relationships Proficient in PC applications Understanding of banking products and services preferred Notary preferred; if not obtain within 12 months of filling role Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper Why work at ESL?
ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.
ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more. We're committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work!
#LI-KZ1Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)PDN-9ae3ebee-a176-43a7a28a8461
