SUMMARY Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals.
Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve
information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.
Document and communicate all guest requests/complaints to appropriate personnel. CORE WORK ACTIVITIES Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals,
and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays.
We are committed to providing associates with affordable health and life benefits plans including but not limited to: Medical (FSA available) Dental Vision Paid Time Off Marriott Hotel Discount Tuition Reimbursement 401K Retirement Saving Life Insurance & Short and Long Term Disability Employee Assistance Program / Smoking Cessation Program Benefits for Part time, seasonal or temp positions may vary. Please connect with your recruiter for additional details. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
the nature and purpose of the position) Position works with Information Technology (IT), Corporate, Resort Operations, Contact Centers, and Marketing and Sales to provide daily support and tactical support of site technology projects, department initiatives, and division-wide IT projects.
The position is responsible for day-to-day support, management & execution of assigned technology projects, and achieving project goals while following IT processes. This position serves as a liaison between IT and the on-site business operations for Corporate, Resort Operations, Contact Centers, and Marketing and Sales teams. This position is responsible for managing the daily efforts of supporting
and installing computer and printing endpoints, end-user business technology applications, and miscellaneous equipment and peripherals for MVW IT customers. This position has the overall responsibility for ensuring that desktop solutions provided to a user are functioning correctly at their installed point.
This position is required to work closely with all business management teams while developing and maintaining effective relationships. This position works within established SLAs with IT. This position provides direction and guidance to customers regarding their current and future computing resources and service needs. This position is responsible for identifying, resolving, and documenting
software and hardware failures reported by MVW users or the IT Service Desk.
This position acts as liaison/consultant to corporate offices, contact centers, resort, and sales galleries with regards to 3rd party vendors (Point of Sale, Property Management Systems, Guest Wi-Fi, Security and Key Systems, EMS, Boarding Pass kiosks, Reader boards/Displays) for projects and support. Responsible for leading installation resource teams for Field Services, Network Engineering, Voice Engineering, and Site Deployment infrastructure-related projects ranging in complexity to ensure activities are completed within budget and on schedule. Responsible for financial aspects covering multiple areas to include projects, departmental, site inquiries regarding providing estimates for projects, budget tracking, and managing expectations of those estimates.
This position is responsible for the business areas assigned (Corporate, Resort, Contact Center, Marketing, and Sales) and may be required to assist with other assignments or business areas as needed. This position has accountability for all hardware, software, and communications support for an assigned area. Coordinate technology installations, troubleshooting, and technology maintenance efforts with various technology vendors.
Provides leadership in daily support needs. Provides 2nd level support and establishes/participates in coverage for support of systems. Has working knowledge of the technology equipment and processes. Specific Expected Contributions (including duties and responsibilities)▪ Shift work and travel may be required▪ Ability to use a personal smart cell phone for communication, during and outside of regular workhours. ▪ Ability to physically operate in a fast-paced environment. ▪ Must be able to work " on-call" in a 24x7 environment. ▪ Provides leadership for Tier-2 support of computer and printing endpoints and miscellaneousequipment and peripherals.
▪ Ability to follow procedures accurately and consistently. ▪ Completion of required documentation within the specified timeframe for asset tracking and billingpurposes. ▪ Adapts and positively reacts to changes within the work environment. ▪ Promotes continuous improvement standards as related to the work environment▪ Ability to guide the customer into the IT process to achieve their needs and manage userexpectations. ▪ Ability to work as a team member or leader at times in resolving issues. ▪ Oversee the installation of operating systems (desktop images) and application system software; test software functionality, including interfaces to other property equipment and communicationsbetween property and corporate equipment; test all telecommunications links and equipment asrequired.
▪ Assist local vendor representatives and other members of the installation team with installations. ▪ Provide the interface between the local vendor representative and management staff whileworking at an MVW resort site, corporate office, marketing, and sales gallery or contact center. ▪ Appropriately respond to and resolve system installation problems as they occur and followestablished procedures for problem escalation and follow-up.
▪ Responsible for financial work estimates for projects and departments, budget tracking, andmanaging expectations of those estimates▪ Provide individual guidance with primary navigation through Windows OS and MVW applications. ▪ Appropriately respond to and resolve system problems related to system and software operatingprocedures while on property. ▪ Completion of required documentation within the specified timeframe for asset and problemtracking purposes. ▪ Communicates to change management, site phases, and new development enhancements▪ Provides status updates and comments to the project owner(s), management, and teamparticipants.
▪ Must be a self-starter, well organized, and detail oriented. ▪ Excellent customer service skills. ▪ Excellent communication skills and mature judgment. ▪ Position requires the ability to work effectively with others (team player). ▪ Ability to work under pressure and manage multiple priorities. ▪ Intermediate network cabling/wiring knowledge and abilities. ▪ Ability to frequently lift equipment that can range up to 30lbs. ▪ Ability to perform physical activities such as bending, kneeling, crawling, and squatting multipletimes daily, and standing for extended periods.
▪ Special projects as assigned by Support Manager or Director. Specific Candidate Profile (the education, experience, skills, and attributes that are important for this position) Education ▪ Requires BS/BA degree in a technical field or equivalent technical training and on-the-job experience Experience ▪ 3-4 years' work experience in technical customer service support or having equivalent kind of skills experience ▪ Customer Service▪ Technical Problem-Solving Skills▪ Current versions of Microsoft Office and Windows Technical Support▪ Installation of Desktop Hardware/Software and Peripherals▪ Desktop Troubleshooting Skills▪ Video and Audio Web Conference Support▪ Wireless Communication Support▪ Intermediate Telephony Knowledge and Support ▪ Intermediate VOIP knowledge and support We are committed to providing associates with affordable health and life benefits plans including but not limited to: Medical (FSA available) Dental Vision Paid Time Off Marriott Hotel Discount Tuition Reimbursement 401K Retirement Saving Life Insurance & Short and Long Term Disability Employee Assistance Program / Smoking Cessation Program Benefits for Part time, seasonal or temp positions may vary.
Please connect with your recruiter for additional details. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
managed by East West Hospitality. We are looking for an Engineer Coordinator to join our team in Viceroy Snowmass! If you are an upbeat people-person who enjoys working in a busy environment we would love to meet you! Duties Include: Support the Director of Engineering with any correspondence required.
Oversee the smooth running of the office in regards to ensuring adequate stock and supplies are maintained, equipment is operational. Order and purchase office supplies and stationery as required. Performs general clerical duties to include but not limited to photocopying, faxing, mailing and filing Responsible for all invoices coming to Engineering - for checking to ensure that items have
arrived and passing invoices on to Accounts for payment Provide office orientation for new employees Maintain a comprehensive, up-to-date and easy to use filing system.
Monitors and manages the payroll function. Maintains a strong working relationship with all departments to support hotel operations and goals and to expedite the resolution of any problems that may arise through the general operation of the hotel. Complies with Loss Prevention policies to prevent accidents and control costs. Assists with any other administrative or secretarial duties as directed by the Director of Engineering Each colleague is expected to carry out all reasonable requests by management which the colleague is capable of performing. recblid 85eiseazf1u73u3e1jszqdbntzmyih PDN-9ac7c0ad-ab18-4af9-9c4f-303e632bf327
